I had a Groupon for Spa HH and I moved ed a few blocks away and wanted to try it. First of all the location was clean and inviting. The massage was great. I really enjoyed it and did not want it to end. I am looking forward to going back for the 120 min massage with the hot stones and essential oil. read more

I came here for a facial and a full-body massage and honestly had such a good experience. The whole place feels super clean and calming the moment you walk in. The girl who did my facial was really gentle but still got all the deep cleaning done -- my skin looked way brighter afterward and not irritated at all. After that I did a 60-min body massage and it was amazing. The therapist actually listened when I told her my shoulders and lower back hurt from work. She spent extra time on those spots and the pressure was perfect -- not too light, not painful. I walked out feeling like a new person. Overall just a really solid spa if you live in Rego Park or nearby. Good vibes, friendly people, and really good results. I'm definitely coming back for another facial + massage combo. read more

I've been going to this massage spot for a few years now and I usually have a great experience! I never ask for someone specific, but I always get the VIP 1 hour massage. It's Chinese style bodywork massage. Occasionally I'll get a masseuse who goes too gentle and I barely feel it and when I ask for a deeper massage, it doesn't happen but it's not a big problem. It's a no frills place but very affordable! I always bring cash to tip the masseuse. I book it through ClassPass, and have never had an issue like with other places I've tried via ClassPass in the past. read more

First time here and I had a great experience. Everyone was friendly and the massage was fantastic. Prices are very reasonable for the quality. I'm definitely coming back! read more

My friend was very adamant about this place and suggested that we go here together to get a foot massage. Though in truth, I was a bit hesitant base on the reviews but figured for a hour long of footsy for $40 then hey, why not. They are located on the second floor of some commercialized building so finding this place can throw you off a bit. But once we got upstairs, the lady that checked us in seems nice. We were assigned two masseuse that took care of us right away and since it wasn't crowded, my friend and I got to sit together. They started w/ soaking our feet in a hot water to wash away any dirt and then after drying it, they started with the massage and my masseuse was awesome as I asked him to focus on specific spots and he did exactly how I wanted it which really loosen up a lot of my knots. The next day, I felt a little sensitives but I know that was good because it mean my feet will feel even better for the day to come and he help circulated my blood flow. Would I come back here again....the answer is hell yesss. Mind you I'm from Brooklyn and for me to be willing to travel to this spot in Queens says a lot. read more

I've been coming to spa HH for the past 5 years and it's only getting better. You will get to the address in the front and take an elevator to the floor marked spa hh . The front desk is kind and will listen to your needs of exactly what your target areas are and translate to the staff. I came in for a couple massage with my sister and mentioned my neck and shoulder pain. I had the pleasure of having Lucy. She paid so much attention to that area and really worked it the entire time. 10/10 the best massage I've had. I've purchased massages for my husband, friends and co workers here. Please remember to tip your masseuse ! They all work so hard. read more

Spa HH - A massage STEAL - Skin Care Near Me - Rego Park, New York

Super relaxing massage -- I was so comfortable I fell asleep. The place was nice and warm. Will definitely come back.

Happy I didn't come here very rude! I called today @5:45 to make an appointment I informed the lady who answered the phone that I'd like to use a Groupon deal she asked for what time I said 7pm she said they don't take Groupon deals after 4pm that it's on the fine prints of Groupon and checking it thoroughly it's not. If that's the policy why ask for what then and not state it from the beginning. I can't imagine the actual service. read more

Spa HH - don't take Groupon deals after 4pm that it's on the fine prints of Groupon and checking it thoroughly it's not. - Skin Care Near Me - Rego Park, New York

Solid massage every time. No rush, no nonsense, just good quality work. My shoulders and lower back always feel much better after coming here. Five stars read more

They have reasonable pricing for an hour massage ... I've been there a couple of times and never disappoint. Everyone at that place is very polite and a very quiet place ... very clean and they don't use paper as a liner to your massage table so that's wonderful ! I recommend it 110% read more

I came here for my birthday for a much needed massage. Unfortunately, me and my cousins received a horrible experience. First, the Groupon didn't work. We were told that they would honor the same price but added $5 for tax and $2 for credit card processing. And was advised not to share with other patrons. When I checked in with Yelp, it offered me a $3 coupon. They stated they don't use Yelp. Second, my massage was very painful. She asked if I wanted medium or hard, I said medium and didn't receive that. At first I thought maybe it was places where I was tense but it hurt everywhere. I had to ask more than 5 times for her to be softer. I was only given a massage on my backside. I was not flipped over. My cousins came in to my room, and one was crying because hers was so painful. And my other cousin had a similar experience to me. I still have a slight headache and neck pain. I would not recommend at all! read more

Spa HH - Skin Care Near Me - Rego Park, New York

Booked a 60-minute VIP Full Body Massage via Classpass. I showed up a few minutes early and was situated very quickly. The rooms were spacious, but the door to each room was tinted glass, I wasn't sure if you can see in, but I definitely saw out and can see everyone who was passing by. The music playing was calming. The massage was pretty good. They tried a lot of new massage techniques that I have not experienced before and hit a lot of pressure points. It wasn't exactly relaxing, but it wasn't unbearable pain. I wasn't sure what a "VIP" massage was, but it felt like a deep tissue massage. They started off with a dry massage, then moved on with coconut oil followed by hot stones. I wished they asked me for my preference for a female or male masseuse. They got started quickly, and I didn't have time to react. But overall I think this is a decent option in the Rego Park area. read more

I received a gift certificate for a 60 mini massage with tip included. I called the business this morning at 10AM and asked if they had any availability for 10:30 AM with the plan of adding an additional 30 min service and the lady said yes. I arrived at 10:28 AM. There were 3 service providers in the establishment, no other customers on premises and I am still sitting in the waiting at 10:50 AM....... I don't even care if the massage is great, I will not return to this place. Update: The massage itself was nice, minus the man who interrupted twice to speak with my masseuse. Also, my masseuse took a couple of calls during my massage....Despite this, I would have returned had someone taken ownership for and apologized for wasting 30 minutes of my time. read more

Spa HH - Empty..... - Skin Care Near Me - Rego Park, New York

This place was nice, everyone was nice. My mom definitely enjoyed herself but I sure didn't. My shoulder blades and neck are in so much I could barely move my head. Light touches hurt, I had to take a muscle relaxer just to sleep. read more

Spa HH - The woman that gave me a massage gave me a bruise or scratch on my neck. - Skin Care Near Me - Rego Park, New York

DON'T BE FOOLED ALL POSITIVE REVIEWS ARE INCENTIVISED WITH A $5 REWARD. I used to frequent this place often when it had first opened and seemed clean. The last time I went was 2021 so I decided to go back last week. Took my mom for an early Mother's Day treat. I called beforehand requesting coconut oil --they used to have that from Costco before. The lady at reception assured me they would use oil for "sensitive skin". I requested a man. When I first lay down the pillow stank --didn't feel clean.I didn't make a big deal about it--although looking back I should have just left at that point. During the massage, I felt drops on my back not understanding what that could be because both hands were on my back, so he was not applying oil. When he finished my back he asked me to turn over and did my head. All this time he was behind me so I couldn't see him. Before he got to my feet he put a towel over my eyes and started rubbing something on my feet, I pushed the towel aside and he was using petrolium (vaseline) I asked him to stop. Do you have any idea how bad petrolium is? It is a hormone disruptor and toxic for the body. After I specifically asked to use coconut oil or whatever she had. I noticed he was sweating profusely and toweling his face --THAT IS WHAT WAS DRIPPING ON MY BACK--DISGUSTING. I didn't say anything. Never been in this situation before. I felt disgusted but thought, maybe he is working hard? I didn't want to judge him. During the massage the alarm on my phone went off. He went and took my purse WITHOUT ASKING and brought it over and opened it in front of me and closed the alarm on my phone in front of me. When he did this I heard something fall. I was grogy and didn't realize my gold necklace had fallen. Long story short. When the massage finished I was pretty groggy and couldn't wait to get home and take a shower after the disgusting vaseline and the sweat. Despite all this BS I still gave him a $30 tip because I figured he is not responsible for the cheap business practices of this place and he has a sweating problem. He took the tip and headed back to the room without any sign of appreciation. I even asked the reception lady "is that tip good enough?" he didn't stick around to even smile--just headed back to the room quickly. I am a teacher and I work really hard for my money. I try to appreciate these workers because often times they have a hard life and I try to be considerate. I was planning to get home and get all this garbage off my body before putting my necklace back on. After my shower I fell asleep. I didn't realize my necklace was gone until the next day. I called and of course no one saw anything. I went there and confronted him and offered a reward but he actually said "YOU WERE WEARING THE NECKLACE DURING THE MASSAGE" that is when I knew he was a BS artist. I specifically took it off because I was afraid it would rip. It was given to me by my cousin at a moment in my life when I was REALLY DOWN. IT MEANT A LOT TO ME. I offered a reward and they denied having seen it. It was a quiet rainy day, we had arrived one hour early and they took us right away. There was no one there before and no one AFTER us so he was the only one who saw it and had the opportunity. He headed back into the room right after the massage. I went back twice and he denied it each time and changed his story each time. I will give him the benefit of the doubt. BUT KNOW THAT WHOEVER TAKES SOMEONE ELSE'S PROPERTY IT BRINGS BAD LUCK AND LOSS! I do my best to be ethical and patient. I didn't cheap out on the tip and didn't bitch when they use vaseline instead of oil, when they are using old smelly pillows and sheets. I didn't judge him when he sweat all over me and disregards my request to not use vaseline. I did not say "what are you doing?" when he went to get my purse without my request. This place CLEARLY DOESN'T VALUE ITS CUSTOMERS, the products they use are toxic and they are not clean. The oil used on the body is important, staff cleanliness is important and BEING HONEST IS IMPORTANT. I want to let you know, who ever took my necklace it will not bring them any good luck, IT WILL DO THE OPPOSITE. If they sell it --the money will go to unfortunate things like illness and doctors visits. KARMA WILL COME. What a difference it would have made to have returned the necklace to its rightful owner, the joy and blessings that would have come. Instead people opt for a quick dollar and to bring misfortune upon themselves because they worship money. Look at the big buddah on the front desk adorned with dollar bills and coins. It says it all. Had the person who took it just returned it the world would be a different place with goodness and trust. Goodness, honesty and trust are what bring the clients, good tips and abundance--not offering people a $5 bribe off their next massage to post positive reviews. I am very disappointed. read more

Spa HH - THIS IS AN OLD PHOTO OF MY NECKLACE-- - Skin Care Near Me - Rego Park, New York

The place is professional and with good client service. There are better and less masseurs, but the majority are really good and high quality. The price is very fair. There are discount cards for advance buyers. read more

Pleasantly surprised by this place. I usually go to M Beauty Spa on Queens Blvd near 71st Ave, but they were all booked. I came across SpaHH Spa on Yelp and figured I would give it a try. The massage was great and respectful. The masseuse really paid attention to problem areas. The room seemed clean and it was very private/ relaxing. I will definitely return. Please note that there is a $10 tip minimum, which is no issue at all. read more

Spa HH - Post massage - Skin Care Near Me - Rego Park, New York

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No recommended for the price If you use Groupon , they charged $10 "Groupon tax " upfront and $15 mandatory tips per person for a 60 min massage or $20 for a 90 min massage In addition to that , they will charge 10% fee if you paid by credit card Please bring cash The spa room has a very strong smell of low quality massage oil. Personally , I think it is the same smell as motor lubricating oil. It does very little to help smoothing the masseurs hand , and my back was red after the massage due to the friction. I had a 60 min full body massage . The experience was below my expectations at the price point. The masseur does an ok job on the back, but for the shoulder and the neck , he missed a lot pressure points where he supposed to spent extra time on. My neck and shoulder did not feel any relax or relief afterwards . If you are going to spend $70 ($45 Groupon +$10 Groupon tax and $15) I would suggest to find another place read more

Spa HH - Skin Care Near Me - Rego Park, New York

This was the WORST massage I have ever experienced in my life. I really don't recommend unless you want to feel genuine pain for days post massage. I was literally cringing in pain the entire time, counting the never ending minutes left in my head and biting my lip to keep my yelps in. This wasn't regular muscle soreness from not being massaged before or in a while, it was actual pain. The technique was nonexistent and furthermore, the experience overall was just as bad. I purchased a Groupon for this place for a couples massage. It was a really great price, especially considering I've never been there before and you can never truly know what to expect with these places. My regular place shut down during Covid and this was so close to home, I thought it'd be great if it worked out. When we got there, the place's door doesn't work properly so we couldn't get inside. I had to call at which point the receptionist - who kept buzzing us in said "oh yeah I know. The door doesn't work"... and then gave us instructions on how to get in. So you mean to tell me, you knew there was a problem and just kept answering the buzzer and said nothing the entire time to help? Oh and mind you, she has called us less than 5 minutes before to make sure we were coming and didn't mention how to get in then either. What was she hoping for? That we'd magically read her mind? Once that was figured out and we got inside, we were led to the room and let in. This was my husband's first massage, and even though I've gotten many over the years, everywhere I've been to would at least give you some sort of instruction and make you feel comfortable. Nope. Just "here's your room" and walked out. After telling my husband what to do and expect, two women eventually came in and didn't say a word. Just began. There was no inquiry as to whether there was any comfort, and issues with pressure, any focal points, nothing at all. Let me tell you, it was PAINFUL and not in the ahhh this is gonna feel good later way - it felt like I was being tortured and abused. My husband even said ouch and asked the lady to be softer. She said sorry and continued to do the same thing. There was no instruction through the entire thing. No warning about the warm towels or hot stones and my goodness, the way I was being rubbed with that stone felt like they were being pelted at my bones. The next day I woke up barely able to move. The day after, I actually have little bruises. I know this isn't a me thing because I've gotten many a massage before and I usually do like harder pressure. This ISN'T it. Go literally anywhere else. OH and when you leave, you get hassled for a tip (and the funny thing is, even though it was an awful experience, I was still going to tip them when we were leaving but the receptionist literally tried to make it mandatory. She counted the money and she made us wait as she seemed to "approve" of the amount before saying goodbye. read more

With COVID-19, still very much a risk in the world. Spa HH makes sure to be readily prepared. They have plastic up and tape on the floor. Masks must be worn the entire time. It is clean and sanitary and tables are sanitized (to my knowledge) The best massage in LIFE! This lady massaged aches and pains I didn't even know I had! It was my very first experience at Spa HH and they did not disappoint. It fairly priced and worth every penny. Anna was amazing! She started on my back with light pressure and asked me each time she applied more pressure if I was ok. I got hot stones and she made sure I was comfortable the entire time. The full 90 minutes went by way to quickly for my liking I just wanted her to continue. Oh my Goodness it was fantastic! So the question, would I recommend this place? HELL YES!! You will not be disappointed. read more

Spa HH - Social distancing applied - Skin Care Near Me - Rego Park, New York

Charged an extra $10 for Groupon tax and I tried to explain that it's all paid for and they argued back. The man massaging me made me feel so uncomfortable. Your whole body shouldn't be touching the customer. I asked to switch with the women and her massage was basically a touch. Did not get a massage experience. They really need reevaluate how to treat their customers. Ask if they want a male or female and the type of pressure. Waste of money and time. read more

Spa HH - Skin Care Near Me - Rego Park, New York

Don't waste your time. Terrible service and crappy attitude. Deceptive business practices. Confirmed class pass for 5:30 then insisted I pay for the service if I want a massage. Not cool. read more

A friend recommended this place because it's by their apartment and only $30 for an hour foot massage. Reason for coming here is because Flushing and their $20 foot massages is just not cutting it. Flushing spots are not clean and not a bit relaxing, especially when they have a room stuffed with 20 ppl (half of them on their phones). With Spahh, it felt serene the moment we got off the elevator. There are only 3 chairs available for foot massages, not sure how many rooms for body. Peaceful music playing in the background and no other distractions. The environment was clean and the staff was extremely friendly. The massage was ok, I would've preferred someone with more strength but I'm also a pretty big guy. They have free wi-fi in case you were wondering. Don't forget your stamp card (10 foot massages, you get one free) when you pay. Grab a new one if it's your first time! read more

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Such a great first massage experience! I bought the couples massage package on Groupon for me & my boyfriend as a gift. We both never had a massage done before so we were a bit skeptical as how our experience would be. The location is super convenient and the building is clean and easy to access. The front desk staff was friendly and efficient, booking our appointment was quick and easy. The massages itself were incredible! Me & my Boyfriend both felt thoroughly pleased. They really put focus on a full body massage and hit all the points. We did not feel uncomfortable whatsoever, the masseuse and masseur were very professional and truly did an outstanding job. The room was comfortable, the hot stones they use were our favorite part and we felt very relaxed leaving. Will definitely be back to visit soon :) Our experience was one we will never forget. read more

Spa HH - Skin Care Near Me - Rego Park, New York

So first of all, they didn't honor the Groupon. They came with some BS that I couldn't use my Groupon because it was purchased less than 24 hours in advance, although I called and told them I wanted to know if they had 3 appointments available for the next morning because I wanted to purchase my Groupons . They book me and told me to go ahead and purchase my Groupons. Once I arrived at the Spa they suggested I cancel my Groupons and they would give me the same price....it ended up being $10 more PP ($5 Tax not collected by Groupon, plus my CC fee) As for the massage itself, it was honestly painful. They were very rough and even when asking them to be softer they would continue with the same pressure. I brought my two cousins and we all had similar experiences. One of them honestly left crying. The masseuse didn't seem intuitive enough to take the hint when we would cringe in pain or vocally state that the pressure was too much. If that's the kinda massage your Into then this is the place for you!! read more

Please be very careful when you buy groupons offer. You need to wait 24 hours before you use it. But they were nice enough take a walk in due to my birthday. I had a bit of traffic delay but they were understanding. What a good experience I had. The place was clean and follow all the Covid-19 rules. The foot massage was awesome. Thank you very much. read more

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Worst massage ever. I felt slightly worse after my massage. Not enough pressure in the places where I needed it, too much pressure where I didn't. I was tense and squirming the entire 60 minutes as my masseur apparently couldn't read body language or when I was say "ow". Finally I told him he was hurting me. He eased up for a few but went back to the same. If you do go for the price or the Groupon make sure you are very vocal about what you need. Please note the Groupon scam when you buy the Groupon you're unable to use it for 24 hours but they don't let you know that until after you purchase it in the updated fine print. And the spa has their own scam where they claim you need to pay the tax not collected by Groupon and charge you an extra $5 read more

Okay so I want to start off by saying I purchased the couples massage through living social. It's said that that all taxes and such was included... WHY DID I HAVE TO PAY TAC WHEN I GOT THERE? Oh and if you pay with card you'll get charged $1+ more... If I would have known this I would have not purchased on living social. I would have just paid full price in the spa. Okay so parking wasn't bad. Going in its a bit confusing because there is a business right when you walk in. You have to take the elevator to 1M.. When you walk in its really chic and Zen all in one. Everything was clean and near. We went for the massage and everything was clean. It smelled like lavender. The ladies came in and we went faced down.. it's a couples massage but you don't face each other at all.. Lol The last was VERY rough.. but I almost didn't mind because I was super sore from working out. These ladies but love butts.. I got so much butt action.. Lol no really I got my butt massaged more than my legs.. If fact they barely touched my legs. The massage was good. My boyfriend liked it a lot but now I have a bruise on my back. I will say, the hot stone was everything.. it was what made the massage everything.... read more

Spa HH - Skin Care Near Me - Rego Park, New York

My mom and I came for a relaxing afternoon and literally had the WORST massage experience ever. First, as other reviewers mentioned, they will NOT redeem your Groupon. The receptionist told us that the Groupon needed to be purchased 48hrs prior to the appt even though the advertisement said 24 which is when we purchased the Groupon and booked the appt. Nevertheless, we decided to stay and agreed to pay full price for a 60 minute full body massage since we were already there. The receptionist then puts us in the same room, which was fine, even though we didn't specify wanting a room that's typically meant for couples, nor were we asked. Our appts were for 2:00 and the massage therapists did not enter the room until 2:27 - almost 30 minutes later! My mother had to get up from the table after having already gotten undressed to tell the receptionist that we were ready. She apologized, told us to relax, and blamed the delay on the client before us who supposedly came in late and put everyone behind. Our massages finally get started and there is no conversation about specific areas of need or pressure level - they just get right to it. Not long after starting, I hear a phone vibrating and my mother's masseuse answers the phone! Within 10 minutes time, she must've picked up at least 3-4 calls for additional appointments. Then I hear her coming in and out of the room -- I look up and she's not even there and didn't return for what I think was about 5 mins or so. She returns and we are all finally in a flow of getting our massages... or so I thought. My mother's masseuse once again answers the phone and takes another appointment, my head is down on the table and I continue to hear her talking and whispering and then she leaves again! By the time she returned, I had enough. I stopped my massage and had to ask "What the hell is going on?!" I told them that it was not appropriate to be answering the phone, leaving my mother mid-massage/ back exposed, and coming in and out of the room. It was not relaxing and not at all how a massage is supposed to be. The receptionist came in, apologized and said she'd be giving my mom and extra 15 minutes on her time as if it was a favor. I agreed to continue and asked them for no more interruptions. As for the actual massage, neither were good. My masseuse spent a majority of time on my upper back, used a lot of oil, did not evenly massage my arms or legs, never asked me to turn over, and also went in and out of the room to get the hot stones or towels or whatever she was getting (without telling me). To make it worst, every time one of them left the room, they would leave parts of our bodies exposed and leave the room door open! We each had to tell them to apply more pressure throughout and there were no actual massage techniques being used. It was an oily rub down at best. Lastly, upon check out I made sure to let the receptionist know how much of a terrible experience we had. As we were leaving, she had the nerve to demand a tip and then complained about what they received (about 10% due to the quality of service) -- she expressed that the massage technicians ONLY get paid by tips. BAD BUSINESS ALL AROUND: 1) they lure people in with cheap Groupons but don't redeem them 2) they double and overbook 3) massage technicians are NOT formally trained- quality of massages are terrible 4) the people who work here are clearly being exploited if the service fees are going 100% to the owners and the workers only get paid by tips. SHADY SHADY SHADY! read more

Wow. Hail MARY!! Request her--you owe it to yourself. She started off really gentle and slow and pressure gradually increased. It's like she knew exactly what I was thinking and where I needed her to go deep. Honestly, she knew where to go and how deep. I've been so sore from hitting the gym; lifting weights, spinning, Muay Thai and jumping rope. So many different muscles are super tight and sore. Mary knew exactly which ones to focus on without me saying anything. read more

I usually don't like writing reviews but I had to do it this time. Firstly when you walk in they make you pay right away. I paid first and then was situated to a room. I must say this was the most worst experience I ever had. Ayleen was my masseuse. She did not ask how I like my massage. She did not know a word of English and has 0 massage experience. She just kept rubbing the same spots over and over again. It was so annoying when I finally said stop and told her what to do. She did not understand a word and called her boss over. Her boss had to translate. They did not stretch any body parts. I could wait to get out of there and book my next message elsewhere. What a waste of money. Will not return again. read more

Absolutely rude and unprofessional services. Demand a higher tip and hang up the phone. Fyi I'm a big tipper 20-25 percent. After my massage, the lady just blatantly said" more tip?" Omg!!! Never again read more

I actually love this place. I've been to many in all boros and this is actually very good for the price. It's clean and well kept, masseuses are great, some Ofcourse more than others having tried many. If anyone tipped less then the minimum required, you should be ashamed of yourself; reading some of these reviews $5 for 60 min that's obsurd! For my one hour and 30 min I tipped $30-40! read more

Horrible! Customer service was horrible. I purchase a Groupon. They refused to honor my Groupon. When i asked to speak to a manager the front desk customer service rep sudden became the manager and owner. Would not recommend. They're not professional, read more

This spa has not been very consistent. They've fluctuated between a two star and a four star spot. At the moment they are at a four star based on the most recent experiences with their masseuses. The place is consistently clean and an hour massage runs at $43 + tip. read more

It was ok but the receptionist demand $15 tip for $45 massage. It's more than 30%. I have never experienced to be demanded 30% tip.... They should list on $60 for 60 minutes including tip. The room was nice, but door was glass... it made me feel a little uncomfortable since people walk around on the hallway. read more

My husband and I came across this establishment strolling around the neighborhood. We later turned to yelp reviews to ease our mind before calling and making an appointment. Shortly, I was able to secure a couples message. We arrived in 20 minutes. I had the mini facial & 60 minute body massage with the female masseuse (Mia). My husband got the 60 minute massage + foot massage with male masseuse. The masseuses both very professional and so was the administrative staff. The facilities looked clean and well kept. I did not smell or see any strange clutter or hear strange noises. I would definitely come again. Spahh Spa offers rewards loyalty program. After 10 services you can redeem a complementary massage. Great service, excellent priced packages and professional staff! read more

Spa HH - Skin Care Near Me - Rego Park, New York

I'm wondering. The owner has changed? They were always nice and I used to get a massage from always same lady. So called the place to book it today and told that want to book with her. The person on the phone was a guy. He just said "no 'The lady's name'." So I asked if I gave the wrong name or did she quit? He just ignored what I said , kept saying "you want to do a reservation? , reservation? 1:40 is okay?" I said yes, but did she quit? He just said I don't know, I don't know! aggressively and hung up on me. Shouldn't he say "we don't have her any more, but other ladies are good as well. So you should try" , Something like that? Is he even speaking English? I'm not a groupon customer and always come back, tip them well. I have never seen any customer service this bad. Guess he decided to lose his business. read more

The massages are generally good but the service could use some improvement, especially when it comes to tip requesting. The 10% credit card fee is a turnoff. Furthermore, the telephone number needs to be updated. read more

Update: My first experience is pretty nice. However, last time I made an order on groupon and trying to make an appointment. They told me if I want to use the groupon I have to pay extra tax. But if I directly pay them, I don't have to pay tax. And the interesting part is, whatever service you received, you have to pay at least $10 for tips. Otherwise, they give you a bad look. read more