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    Facials By Martha

    4.7 (89 reviews)
    ModerateSkin Care
    Open 10:00 am - 6:00 pm

    By appointment only

    Updated 1 month ago

    Request an appointment

    Response time

    6 hours

    Response rate

    100%

    Services - Facials By Martha

    Acne treatment

    Anti-aging

    Pore cleansing

    2 More Services

    Skin brightening

    Wrinkle treatment

    Facials By Martha Photos

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    Recommended Reviews - Facials By Martha

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    Lots of scarring going on here.

    PLEASE READ BEFORE YOU COME HERE! I was with my facial lady for 13 years until she closed down due to COVID.Let's say finding a new facial person is like finding your new soulmate. You gotta trust the person. Long story short, I booked Martha due to her amazing reviews in Yelp. She responded right away which was great. I came in and the place looks so peaceful and calm. It's also clean and she made you wash your hands and gave you socks to wear. I sat down, filled the paper and got a quick 3 mins foot massage. Then she asked to see my face quickly, asked what my concerns were. Then she proceed to tell me that someone else (Miryam) will be doing the facial for me. Stupid me- I should have rescheduled if I knew that Martha wasn't going to be the one who did mine. My fault in that part. I was hesitant but thinking well, I gotta trust her. She did all the procedures just like any facial person does. Now the extraction comes. Mind you, I know my face was not in the best condition. I had several breakouts under my mouth, one acne on my nose, and whiteheads. She literally squeezed all of them to death, including the one on the nose, using the extractor. I don't know, but if I see a big acne, I wouldn't extract it using an extractor. Maria came and did the one under the mouth and left. We finished and I paid. I saw on the mirror and there was lots of redness which I knew was gonna happen. She gave me some samples to try, I thanked her and left. All night long, I was staring on my face and feeling down. I have been having facial for 13 years but I have never, NEVER had my face looking so red and bad. I texted her the next day sending her a pic of my face, and asked whAt I can do so this redness will go away or at least calmed down a bit. She told me to come back. I agreed. When I came, she told me to lay down, she took a look and she said that the one on the nose wasn't clear so she had to squeezed some more. Great! So she did. While she was doing that, I told her how I dont think that's supposed to be squeezed in the first place because it was irritated. Then get this, she had nerve to tell me "it's like a surgery, there's something inside, so it gotta be cut and take it out, use your common sense!" Yeah, she did use the words "USE YOUR COMMON SENSE" to her customer who's upset and frustrated because her face was looking like a mess! So then I replied "I am a teacher and I know how to use my common sense." Then when she's done, she told me if I wanted to come back, I can request to be seen by her instead of someone else. I said to her that I was disappointed that she wasn't the one who did my facial. She kept telling me that she's busy, she doesn't do new customers , only regular, old customers will be see by her. Then I told her that I think her new customers should be aware of that. She kept cutting me off and didn't let me finish my sentence. She said that she's busy, she's full. The reviews mentioned her name (Martha is great, her facial was awesome... etc etc) so it's only fair that I wanted to be seen by her, not her assistant. What gets me even more upset was no apologies or sorry came out of her. The least she could do was to say "I understand you're upset, I know that you're dissatisfied with the service..." but nothing. I thanked her and left. I wasn't going to let her telling me "use my common sense" stay unnoticed. So I sent her a text telling her that while I appreciate her setting her time aside to see me, I didn't appreciate her telling me that. She replied with "I am sorry about that." What did I get from this? Me being upset and refuse to take my face mask off because I am embarrassed of what my skin looks like now. I really hope that all the scars, redness will go away. Just be careful when you come here. If you are new and seek a treatment from her, she might not do it as she only does her old customers. Not fair. I know. Now off to find another facial person who knows and understands my skin. I also left some pics of my skin. PS: she will probably reply to my review saying I am crazy but hey I paid to be seen by her and didn't get that. She would probably tell me that I am a strange person, but I am just someone who deeply hurt by her treatment and wish noone will go through what I went through.

    One Hairdresser chair for clients that need extra privacy.

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    Thank you KB. for your support and kind review.

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    2 years ago

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    2 years ago

    Martha was amazing! Great facial and Martha was so professional. Highly recommend. She addresses all skin concerns.

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    Martha O.

    Thank you Kate for your kind review!

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    7 years ago

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    8 years ago

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    4 years ago

    Great experience and environment. The facial was thorough and relaxing, and Martha was very kind and knowledgeable. Thank you!

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    6 years ago

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    6 years ago

    A decent facial. There were supplies in the room I was in so my time was constantly interrupted by someone coming in. Hard to relax.

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    8 years ago

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    12 years ago

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    12 years ago

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    5 years ago

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    8 years ago

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    7 years ago

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    10 years ago

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    Facials By Martha Reviews in Other Languages

    Ask the Community - Facials By Martha

    I have a healing nose piercing and was wondering if you could accommodate that for a facial?

    I would wait at least a month until is totally healed.

    Do you accept male customers?

    Yes, we accept male customers.

    Hi! How long is the scalp massage for?

    When requested the scalp massage is 15 minutes.

    How much is the facial?

    Hi Erna, We offer a variety of treatments customized to your skin's needs. For services prices and… Read more

    Does the deep cleansing facial include extractions? Also, does the microdermabrasion include a mini facial if done on its own?

    Hi Maria, yes the deep cleansing facial includes extractions. And yes the microdermabrasion includes a facial if done on its own.

    How many minutes is the acne facial $90?

    Depending on the skin condition the acne facial can take between 60 to 90 minutes.

    View All 7 Questions

    Review Highlights - Facials By Martha

    I received my first facial from Martha today and wow, I left a new woman.

    Mentioned in 4 reviews

    Read more highlights

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    Sandra Velandia - This is my skin maybe 80% healed. It was so much worse.

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    Facials By Martha - skincare - Updated May 2026

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