1. Chang de Gong Spa

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    Queens, NY

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    Chang de Gong Spa

    3.0 (1 review)
    Open • 10:00 am - 10:00 pm

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    Services - Chang de Gong Spa

    Aromatherapy massage

    Deep tissue massage

    Foot massage

    Chang de Gong Spa Photos

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    1 year ago

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    European Wax Center

    European Wax Center

    4.1(352 reviews)
    3.6 mi•Forest Hills
    •$$$

    The manager of this location should not be in a customer-facing management role. Throughout the…read moreyears I've been coming here, I have consistently found her to be rude, dismissive, condescending, and unprofessional. The reason I continued coming back was because my waxer Dolly, was wonderful. She was always kind, skilled, and made every appointment a great experience. Unfortunately, every interaction I had with the manager was the complete opposite. I didn't interact with her often, but each experience was worse than the last. What is most disappointing is that this is not an isolated issue. There are multiple reviews from other customers describing similar experiences with her. During one of our interactions, she told me she had been the manager for four years, and despite the ongoing complaints reflected in those reviews, the level of customer service I experienced never improved. For a business that relies so heavily on customer relationships, the way customers are treated at the front desk is just as important as the quality of the services being provided. It's unfortunate that such a positive experience with the estheticians is overshadowed by poor management. The final straw came when my services were canceled because of a private conversation I had with a former employee. That conversation was never made public, yet it was shared with management and used as the basis for ending my services. I found it deeply unprofessional to act on secondhand information from a private conversation rather than address any concerns with me directly. Rather than reaching out to discuss my concerns or taking any accountability for my repeated negative experiences, I simply received a message informing me that my private conversation had been shared and that I was no longer welcome at that location. There was no phone call, no conversation, and no effort to understand or address the issues I had experienced. If you're considering this location, I encourage you to read the reviews for yourself. My experience was consistent with many of the concerns other customers have shared. A generic, automated response to negative reviews indicating "you're looking into it" does not resolve the underlying issues or improve the customer experience. I can wholeheartedly recommend Dolly and the estheticians who provide excellent service, but my repeated experiences with management have left me unable to recommend this location.

    I wish I can give negative reviews. Extremely disappointing experience at this location, especially…read morethe manager Talesha. After 5 years as a customer, this is how it ended. I had a confirmed reservation under a 24-hour window, received a text at 1:35pm the day before stating my appointment was confirmed (no reply requested), then a separate store-sent text at 5:10pm asking for a YES/NO reply within a few hours. I missed that second text and my appointment was cancelled the next morning with a 50% cancellation fee charged -- despite already having a confirmed reservation. When I went in to discuss this with the manager, Talesha, her explanation was that the first text is an automated corporate message and the second is a separate store confirmation, and that since I've received these texts for years and it's all logged in their system, missing one was my fault. But by her own policy, this second confirmation request came less than 24 hours before my appointment -- so was I supposed to sit by my phone waiting to reply the moment it came in, knowing I'd already be inside the no-cancellation window regardless? That's not a reasonable expectation, and it doesn't match what actually happened on 2/27, when I only received the automated message with no store confirmation text at all, and wasn't charged. She also told me that even if I opt out of texts, they would force me back into opt-in so they could enforce this policy on me. I have texted STOP in the past and it confirmed I was opted out -- so either that was false, or they're overriding customers' opt-out status without telling them. Either way, that's a serious problem. When I asked for this to be looked into and showed her the message timeline on my phone, she called me rude and tried to end the conversation. Meanwhile, two staff members and herself at the front desk were loudly talking and laughing while I was trying to receive my service. Completely unprofessional. I've seen some bad reviews here, not sure why she's still there when so many customers experience her bad services and attitude.

    Photos
    European Wax Center
    European Wax Center
    European Wax Center

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    Glam Body Sugaring Boutique - Lash lift and tint on thus cancer patient

    Glam Body Sugaring Boutique

    4.5(158 reviews)
    6.1 mi•Glendale
    •$$

    Amazing experience today getting my first Brazilian sugar wax. I was very nervous as it's been a…read morewhile since I received a waxing service but Kim was very reassuring that it wouldn't be terrible. She was right! also got the numbing spray which I'm sure helped. Sugaring is not as nearly as painful as regular waxing. The wax felt smooth, moisturizing and not hot at all which is a game changer for me. Kim worked so fast and was extremely thorough, I was done in about 10 minutes. Can't wait to go back! (This review is based on the Jersey City location)

    Wanted to try sugaring for the first time while I was in New York and stumbled upon this place…read more Glam Body is by appointment only, luckily when I called I was able to get in the next day. Although i got lucky, Glam Body is usually booked weeks out so appointments are really a must! The salon is really beautiful and clean, the staff is really friendly and kind, and the ambiance is very calming. As mentioned this was my first time sugaring so my body afterwards didn't really react well (wouldn't have known without trying it) but during the process I really enjoyed how calming and safe the esthetician was with me given it was my first time. So with all that said would recommend this place. I'd also note that there's a Yelp discount, definitely check-in to take advantage of that!

    Photos
    Glam Body Sugaring Boutique - After an Aquafacial

    After an Aquafacial

    Glam Body Sugaring Boutique - Feel pretty "down there" with our signature Hollywood Treatment

    Feel pretty "down there" with our signature Hollywood Treatment

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    Powder brows

    Sugaring NYC

    Sugaring NYC

    4.4(477 reviews)
    9.6 mi•Midtown West
    •$$

    All the ladies at this location are very sweet. If you're thinking about sugaring my favorite is…read moreTISH! She is hands down one of the sweetest, most professional aestheticians I've ever met, and her technique? Elite. The way she applies the sugar is so precise and intentional that it genuinely makes a huge difference with pain. What really sets her apart is how comfortable and confident she makes you feel. She knows exactly what she's doing, especially if you're curvier, she navigates every nook and cranny like a true expert (IYKYK). On top of that, she creates such a safe, warm, and welcoming space. You walk in a little nervous and leave feeling smooth, confident, and taken care of. I recommend her a million times over. Your skin (and your sanity) will thank you.

    After 2 years of using their services, I balked at being "forced" to pay 20% tip each time because…read morethe esthetician told me it was the norm. Ok. I did that for 2 years. One session Cameron missed not 1, not 2, not 3 but FOUR areas that she was paid to sugar. They weren't even small areas. They were long rows down my left arm, down my left leg, an area around my right knee and a patch on my left hand. Each time I noticed I had to get the tweezers out to rectify. it took me about 15 minutes each for the arm and leg hairs. a few minutes for the hand and I did not even bother with the knee. So the time after I gave no tip. Cameron started bawling in front of me at losing the tip. Nice! Do your job properly lady. After 2 years my growth is sparse and thin and gets done in half the time allocated. Whilst I appreciate that, I end up paying $hundreds for a 60 minute job. Plus I'm supposed to pay a 20% tip on top? That seems excessive to me. When 5 weeks later and ready to book my next session, I asked the owner Renata about it, and could I please pay a 10% tip because it takes about half or less than the time allocated and she replied "tipping is always completely at your discretion, and we would never want you to feel obligated to pay a certain amount." Then only after I said I would only pay a 10% tip, Renata said her aesthetician Cameron did not feel comfortable with serving me and they could no longer offer their services to me. When I asked what behavior I had engaged in that suddenly made her feel uncomfortable, they did not reply. So much for "tipping is always completely at your discretion." The reason I told her I was switching to a 10% tip and basically asking permission, was because I did not want Cameron bawling because of the tip. Instead they refused my business after 2 years because obviously paying $hundreds each month and a 10% tip on top for work done in half the time allocated is not enough. How unprofessional! How lame is this company and the owner Renata who happily took 20% tips for 2 years but cancelled me when I balked at that. Renata operates a franchise and pays her employees $15 per hour. Who can live off of $15 per hour? They expect customers to pay their employees' salaries whilst sucking up $hundreds per hour. When you receive $hundreds of dollars for a 60 minute service and pay your own staff $15 an hour, that is exploitation. Nothing less. I already found me an independent provider. Support the local community! Get your services from independents not franchises who expect you to pay for their staff. At this time, Renata has already deducted $100 of my monthly membership and has not confirmed the refund due. Nor has she confirmed that they have stopped the recurring payment. I do hope Renata is professional and honest enough to do the right things on that. They happily took my money monthly for 2 years, then cancelled me without a care. I will update as necessary just for the record if nothing else.

    Photos
    Sugaring NYC
    Sugaring NYC
    Sugaring NYC

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    Chang de Gong Spa - massage - Updated October 2026

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