went since my vehicle towed and had to come and pick it up here. I was helped by 2 nice ladies rebekah and Betsy. They made the process really easy and was able to get my vehicle fast. Thank you ladies I appreciate all the help. read more

Locked out of my car after leaving the keys inside, i was in such a panic since my insurance company didn't have road side assistance available to me yet so i called Southside towing and within that hour they came to my rescue!! Ray was very kind and understanding and tow driver Zed was so quick to arrive and quick to get the job done. Awesome guys in my experience!! So grateful for them! read more

This company is a total scam. They purposely tow on the weekend from a gated community without a notice so that they could charge double the amount. read more

Terrible, unlawful people. Every. Single. One. Of. Them. Convenient how they are closed on Saturdays and they stay lurking and hunting for cars. They are closed just so they can make a nice $450 for a tow for opening the gate "after business hours". Great business strategy. A post-mates driver parked his car for 5 minutes in the 15 minute zone and sure enough these people have a hundred employees trying to ruin peoples day, not just "doing their job" and towed the gentlemen. This is a terrible company and extremely unethical. Their pleasure of being closed on a day where they have numerous of employees lurking and towing people is the definition of Southside Towing. If you had your car towed from these people, I'm sorry for your hard earned money being put down the drain. If you are a need of a tow, AVOID THESE PEOPLE AT ALL COSTS! They don't care about your car, they are aggressive and damage cars just to get out of their quickly. Plus, not only will they ruin your front bumper, they will ruin your rear as well, because why not, they're the Southside Towing Company. read more

I called to set an appointment over the weekend to pick up my car and the dispatch woman was so rude and unhelpful. She was talking over me and had serious attitude. They don't tell you clear instructions over the phone and now i've had to uber back home and come back. read more

Parked my vehicle in the guest parking at 1AM, woke up at 7 to see my car has been towed. Went to pick up my vehicle and it was $293. I wouldn't have cared until I saw a 60 dollars charge for it being at their "storage" space for (1) day. It hasn't even been a full day! This place truly sucks with tow truck workers who apparently can't see that 4 vehicles park in the red on the streets quite literally all the time. Nice quick paycheck for them, huge annoyance for those who have to come onto this property. Towing places truly is the grossest business next to used car dealerships. By the way, my car looked fine (so far) but I'll be inspecting further if anything weird has happened since the towing read more

Southside is identified as the company to call when cars are illegally parked in my apartment complex. Tonight, somebody was parked in my carport when I got home from work. One call to Southside and their driver was here PDQ to tow the car from my spot. Courteous, speedy, detailed- 5 stars in my book. I hope not to need to call again, but if I do, I'm confident of good service. (And, to the person who parked their Camry in my carport space, WTF?!) read more

love Rebeca she help was so much help lifesaver she helped me and my friend get her car guiding us

There no good people in the world, can't believe there people that work for this company I hope you all burn in hell. Towed my car on a assisted parking spot now I have to pay $508 read more

Rude disrespectful people who damaged my vehicle. Never seen such unprofessionalism

i hope i get her name right, Elizabeth(?) assisted us when my vehicle was towed here after being stolen. she was exactly what we needed, very understanding and accommodating with regards to our situation. the guys that escorted me back were also great, even helped me carry my baby's carseat back to my rental. they don't deserve the low score. if i ever need a tow, this place would be top of my list. read more

The people at this establishment are rude, unprofessional, uneducated, and ugly. I waited 20 minutes for someone to help me and then they proceeded to make me wait even longer. I don't know what they're doing back there -jacking off maybe? Eventually, they let me see my car and of course they charged an insane amount to get my car back. Mind you, my car got towed in my residential area where there were NO signs about towing. The man that greeted me at the window was bald, tall, and quite frankly ugly. He was snarky, rude, and I can tell he was unintelligent, had worms for brains. This man accused me of "squishing" his fingers with the window box? Then he called me an asshole. Someone get rid of this towing company they are awful, unprofessional, and do not know how to do their job! If you end up getting towed by this company, give them hell! read more

Got home late at night after a long day of work only to find a truck parked in my assigned parking, causing me to have to wait 30+ minutes for a guest spot to open up. Normally I wouldn't have cared but this time was not the case. I called Southside Towing requesting for their tow service to remove the truck from my parking spot. The tow truck driver showed up within 20 minutes and removed the vehicle. Friendly driver, good service. read more

I will be filing a action lawsuit on this fellow tow company for many many unlawful tows

Had to get a tow yesterday called AAA they sent out Southside Towing. Jacob the driver was friendly and a total professional. He even stopped by a liquor store on the way to my location. Can't recommend Southside any higher!!! And ask for Jacob!!!! read more

Picked up the car within a few hours but was still charged for a whole day of storage fees. Paid with my card and three days later got a notification that the card was used to purchase a trip and resort for $300 while the card is still in my possession. Strange how that happens they should start accepting cash. read more

Waste of time. Called in they said they would call me back when I called back they were like "oh well, we are really busy..." so you might want to find a provider whose not so busy. :) as always, you were warned. If you read this and still end up having a bad experience, that's your own fault read more

I had great experience with south side towing when I was there in person at there Lake forest location. I will say that getting them on the phone was a challenge and they kept putting me on hold... I remember being out on hold with no warning about 4 times before the lady finally asked why I was calling read more

If I could give negative stars for the way I was treated and spoken to by the extremely rude, condescending girl on the phone I would. This place is a scam. Says property manager placed warning notice on my vehicle when they knew nothing about it. read more

Hello, Last week my mother who is a senior had her front axel break off on her while she was at her Kaiser appointment on her Honda Civic. We called triple AAA and at first they sent out another tow company that was so difficult that they wouldn't even tow her and get her to safely!!! Well finally we got Southside Towing and Mike got there in less than 15min and pulled right up!! Lock his truck under my moms front end and had her safely back at home in less than 20min. Way to go Mike!!! From now on I will call Southside Towing directly!! Thanks again Mike at Southside! Thanks for getting my mom to safety, and then even recommending a great shop to make the repair read more

I must say that I have Good Sams and AAA RV towing neither one of them could get us a tow. We worked and waited over a week with Good Sams terrible service. read more

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sin la ayuda de giselle no hubiera podido sacar mi auto, buen servicio gracias por tu ayuda

Never want to be grabbing your car from the tow yard. But Rebecca and Abe made it as good as of an experience as you can have. Appreciate your quick work and help. read more

Is there a zero stars option? This place = highway robbery. Don't get towed on a Friday because they are technically "closed" on weekends, but have an appointment system available. They will charge a "gate fee" of $100 because they are "closed" on weekends, supposedly. Do better. How about opening on the weekends instead of scamming people out of hundreds of dollars. Where's the integrity in the world nowadays seriously? read more

The lady who answered the phone and was in the office was super RUDE. I was just asking questions she didn't even get off her seat to talk to me even though the background noise was super loud. Also, she was talking about bar hopping with her coworker rather than helping me, a young college student just waiting to go to school.Lastly, they have this posted in front of the window. BULLSHIT. read more

Southside Towing - Towing Near Me - Orange, California

I went to retrieve my vehicle during my lunch break, and the process was fairly quick. The front desk guy almost made this rating a 5 until I was advised to walk through the gates to retrieve my registration out of my glove department. I entered the gate and quickly noticed a small gathering of co-workers chatting. I bypassed them without them offering any assistance or greeting which was fine; because I spotted my vehicle nearby. As soon as I reached the passenger side door, one guy yells " hey registration only". I then replied, " are you telling me or asking me" his rude response " Im doing both"! From there things began to go south. I let him know that the front desk had already informed me to take registration paperwork, and nothing else until the purchase was finalized. Due to his rude demeanor and behavior, he and the crowd is now watching me like I was a criminal thief. I was watched until I bypass them again. It was a very uncomfortable situation that warranted a minus rating star. How did the 4 star get to 1 star? It quickly happened after the purchase. I noticed the multiple signs for rates, and then inquired about why I was charges the highest rate, when I was towed from my apartment complex in which I reside. He became agitated, with my inquiry and even more annoyed that I was taking pictures of the signs. He told me if I had a problem with their charges call CHP. ( whatever that means). I had to provide DL, Registration, CC, sign release forms, and sign receipt. Most was done simultaneously; yet became problematic when the metal drawer the front desk guy operated; kept slamming into my BREAST. I tried twice to block it from hit me again because it was very painful. The front desk guy yelled at me, and told me stop touching the drawer, because he controls it not me. I yelled back and told him, that I told you before that it keeps hitting me my breast, so I pushed it back off of me, and unfortunately it smashed his finger. Although he was being disrespectful and inflicted pain, I even tried apologizing about his finger something;he refused to do, and he continue talking S... from his box. I went to my husband and told him about what just occurred. He asked to see if I was bruised. I looked down my shirt and yes there was evidence of bruising. He wanted to confront him, and I beg him not to. I just wanted to get my car and return to work. He complied and tried to drive in to take me to my car, so that I did not have to walk past the coworkers again. He was stopped at the gate, and told he could not enter, no cars allowed and that I will have to get out of his truck and walk to my car. My husband told him, that while he has been waiting on a place to park, he saw cars driving in and out and they were not stopped. The worker still refused to allow us passage, he even walked up to the window to confirm we had permission to get my vehicle. (Comical) My husband decided to get my car for me, and I was left in his vehicle near the gate. A car needed to enter, and his truck was in the way. I had to pull into their gate to allow the car entrance. My husband truck is huge, and I am 5'1, and had a hard time trying to back out to leave the NO NEVER ZONE ....OMG these people went nuts, yelling I had to move my truck and get out. They were making a spectacle of themselves calling others for assistance, one took out his cell and snapped a picture of my husband plates. I returned to work, sore and highly agitated. I told my coworkers what happened and showed my bruises on the chest area. I hope to never deal with this business establishment again. read more

We needed our '57 Chevy towed from Newport Beach to La Canada. Papa arrived on time and from the start was extremely professional. He has a great sense of humor and knew how to handle our car. I can't say enough about him. I would definitely recommend Southside Towing. read more

Southside Towing - Papa and his truck with the '57 - Towing Near Me - Orange, California

My car got towed and it was at my fault. However,​ the tow driver was extremely rude, ​disrespectful, and giving extreme attitude. I came out right when it happened and the driver was just making me feel worse. He gave me no type of information but just disrespect. read more

thank you Rebecca for being so nice and communicating while waiting for my car to be towed

Came home to a towed car legally parked in a handicap spot. I'm a disabled veteran on a fixed income and they won't even give me information on who has it towed and why. I will work with local veteran agencies and officials to ensure this never happens again to innocent people. read more

One of the worst towing - DAMAGE VEHICLE AND STEAL MY LICENSE PLATE..... My vehicle has been towed due to a car accident and stay at the southside towing for 2 nights before being transfered at the body repair shop... The driver who tow the vehicle, damaged the rear left side by missing a left turner and intentianaly do not report it expecting the insurance to pay for it,... Unfortunatly, the vehicle has been damaged in the front during the accident and not the rear. Also the front bumpet has been removed by the driver of the tow truck and my licence plate never arrived at the repair shop, when you can saw the plate on the picture. NEVER USE THEM THEY DAMAGE VEHICLE AND STEAL YOUR LICENSE PLATE read more

This place is fraudulent. They tow your car even if all the rules are followed. This was my first night at my condo and I didn't bother to move my car because the sign stated 3 overnight maximum. Not to mention that during the remodel of the condo, there was someone parked IN MY CARPORT, not once, but TWICE, and nobody could help me. I tried to nicely explain, and then they FORCED ME TO SIGN SOMETHING SAYING THAT I AUTHORIZED REMOVAL OR THEY WOULDN'T GIVE ME MY CAR BACK. read more

I just read you guys are advertising the Marine Corp?? You rotten souls. The car you TOOK (literally hooked it and tried to charge almost $300 to UNhook) after an accident was from a Vet who served 4 tours. You KNEW we had AAA right behind you and that he had no funds and still you proceeded and made it impossible to get his car back. You are evil, rotten thieves and Karma will deal with you. read more

This place is a shit hole! They prey on innocent people who have better things to do than spend the morning waiting for them to open during "regular" business hours to get your car or pay an additional fee to get it out sooner. $330 + for them to steal your car at the comfort of your home and charge you a ridiculous price to get it out. KCUF MEHT!!! read more

Scam artists. Tow truck driver convinced me to tow to the yard as insurance would cover it. He just wanted it their for the storage fee I had to pay out of pocket. Do not use this business. read more

The tow drivers are extremely rude. The tow driver was speeding and almost hit me, I really wanted this company pay attention at what they are doing. read more

I got on accidente on April 8. On Orange county. So the police took my car to Southside Towing. I released very next day . They charge almost $ 500.00. At the time of the accident the tank of my car was full. So when I tried to use the gasoline from my car I realized that there wasn't any gasoline. I spoke to a supervisor named Gerry and I told him about it. He told me he would call back. He never did it. read more

This company just looks to make a quick buck no matter the reason. My car was not wrongfully parked at all and I had every right to be parked in my tenant parking. Some other idiot reported it and this place decided to take it to please the reporter. On top of that their prices to get a car out is extremely high considering I made it to the shop before my car did !!! read more

I've called this place a few times and got 3 different quotes that were very different. I picked up my vehicle after a 30 day hold. My tire was flat. Their air machine didn't work. I had the car taken to a tire place down the street and found out my 19 inch rim was cracked. The cost was $140.00 to wield and I got a used tire at $35.00. My car was perfectly fine when it got towed. I had items taken from my car such as my sun glasses and headphones. I don't understand that. Just tow the car and provide the service you provide for the OC sheriffs department. The mileage on my car was different then when it got towed by a difference of 10 miles. This leads me to believe someone was driving my vehicle. read more

I wish I can give this place negative stars because they're absolute trash. The lady at the front acts like she's doing you a favor by speaking to you and has such a condescending manner. The people in the back take 70 years to even come speak to you about your car and nobody knows what's going on. If your car gets towed here you're better off just leaving it here and getting a new one, that's how terrible this service is. read more