This isn't a business, it's a set-up. If you got towed by these people, lawyer up or bring a body cam to record throughout the process. My girlfriend got towed from a parking space even though she had a pass for assigned parking. Whoever towed the car was too lazy to switch sides and wore out the brakes in the process. If you get the tall, fat, and Easter-Island-Head looking lady, be ready to possibly wait multiple hours and endure a malicious and disrespectful attitude in case she decides to take her anger out on you for no good reason. They had eight drivers in the back and still took four-times longer than tow shops with half the crew size to send everyone to pick up their cars. They might even send people behind you in line ahead of you, just because they can. Don't let them hold your documents hostage, apparently the police are in bed with them and will side with them before anyone else. TLDR: 0/5, Pray that you'll stay away from this shady company. if you're a good person who works here, leave before you become contaminated. Everyone else there either needs proper training, therapy, or both. read more

Zero stars!! Horrible place taking advantage of elderly waiting for their prescriptions at CVS. If you have been a victim, report them to the Better Business Bureau. They lied, saying the manager calls them when my friend is the manager saying they don't. They drive around every hour and take cars parked there an hour. The signs don't have a time limit. it just says no overnight parking. Warning: If you are waiting for a prescription a while, keep checking that your car isn't tired by the awful people. read more

Good customer service they work with any issues you have. Workers are very respectful and will to help you out.

The drivers drive like complete assholes and if they are pulling your car while driving like this guy in front of me on the freeway the odds of your car being more damaged from the tow are ridiculously high! Y'all need to teach your drivers the safe way to pull a car since this guys bobbing and weaving through traffic cutting people off while towing a car read more

Rebeca was really welcoming and kind, she made the process of getting my car back very quick and smooth. I truly appreciate how kind she was! If my car ever gets towed again, I hope Rebeca is there to help! read more

My car was towed earlier I was really frustrated but Rebeca was so nice she even provided me with a water while I waited her customer service is amazing, she can turn a bad situation more bearable read more

Southside towing was so helpful when my daughter was in an accident and I was out of town. Rebeca gave me advice and walked me thru the insurance procedures. The office and yard staff were so accommodating and sweet during the whole ordeal. Highly recommend this great business read more

Rebecca was a lot of help during a frustrating time. Nobody likes to be towed however Rebecca made the process as smooth as possible

Rebecca is very nice helpful and so fast her charisma is amazing turn situation more lovely

they were super professional and polite, the gentleman answered all of my stupid questions while I was waiting for him to tow as well. super quick and effective work! read more

Rebeca Pope who works in the office is an absolute angel. She is incredibly sweet, kind, and extremely helpful. She helped my sister and I and we are forever in her debt. We would recommend working with her and this company. Thank you Rebeca!! read more

As bad as a situation it can be getting your car towed the customer service here is amazing!! Rebecca is the sweetest and so understanding. I actually left feeling better. Great service kept it professional!!! read more

I unfortunately got my car towed and I got helped very fast and Rebeca was very great and very helpful , thank you !!

This towing company is a POS and and towed my vehicle in my own parking space without authorization from the security personel or from my property management! THEY ILLEGALLY TOW to make money! Hopefully will get closed and prosecuted. read more

I'm writing for the South Side Towing in Anaheim, 101 N Manchester Ave. It seems they do not have a yelp or can't see their business on the map but it's the same company as this one so here I go. I got my car towed because the office lender gave us the wrong parking spot, they explained to us the situation and covered all the fees. They finally let me know that the car is ready for pick up after 3 days of waiting, I went to pick up my car and there was a lady there who just seemed pissed. When I came in she asked what do I want in a sassy way, I politely said I'm here to pick up my car and gave her the details of it. She told me to wait so I did after about 10 minutes she said I can go get my car but to give her my license and registration, I gave her my license(or so I thought) and told her my registration is in the car. She told me to go get it, and come back up front. I thought she meant to get my car and come up front with the registration. This was my fault I was just rlly nervous since it is my first time. She yellled at me and starting calling me stupid and told me to go park the car and to stop blocking her drive way. I parked the car and waited for the car to open so I can go back inside but it wasn't opening. Already feeling afraid I did not know what to do so I just went and knocked on her door, she came out screaming and calling me more names and yelled at me for parking in the wrong spot she once again told me to get off her parking spot and park somewhere else and to come back inside. After that happened I went inside scared out of my mind because I messed up two times already. She then threw my ID at me saying that I don't have a driver license or insurance and I thought at that moment she was going to kill me. I apologized and gave her my ID and registration and started looking for my insurance with my name on it but could not find it, she then came out and yelled even more saying the car is not mine and it's someone else's. I explained to her my mom bought me that car when I turned 17 for my birthday. So that's why her name is on it but it is my car. She then told me to call my mom and write something down on a paper so I can get this over with and so I did and got my car after an hour and a half. Experience was not great at all, It wasn't even my fault in the first place I don't know why I was being treated this way. I was being polite the whole time but she kept being rude. 0/10 experience hopefully no one else has to run in with her read more

I got my car towed a couple weeks ago, and I was in a really stressful situation, and the workers there were so helpful!! Jason, was very nice and helped deescalate the situation I was in, and I'm very happy with the way it got handled. read more

Love rebeca!! She made a crappy situation so much better by being so kind and helpful. So grateful for her

Terrible business to deal with. I hope they get shut down. I feel sorry for the employees and owners of the company. I can't think of a worse job to have read more

Excellent customer service. 10/10 service from Rebecca. Fast and out of there no problem.

My car has been stranded a couple of times, and the only company I will call to get it towed home is southside towing. They are very friendly, professional, and fast. I recommend them to everyone. read more

I hate the situation. I mean who enjoys waking up and getting their car towed? That being said, they did the job they were hired for. You can't be mad them for that. Anyhow, we gave them a call, they informed us they had the car. Once off work showed up after hours without an appointment, Driver #99 David took great care of us. Was expecting a horrible long experience. Just quite the opposite, he was very polite and understanding. His fast and professional service had us in and out less than 20 minutes. I couldn't believe it, I actually had a descent time at the impound where my car was towed. Go figure! I hope your car never gets towed and impounded but if it does, you will be lucky to have it at Southside Towing read more

Southside Towing - Towing Near Me - Orange, California

Great service and friendly staff! Highly recommend Southside Towing in OC! I had a car issue on the highway and they were there in mere minutes and even took care of charging my Tesla! Abraham is a true gentleman! read more

My car was towed from the apartment complex where I live, because I forgot to display a parking pass. My own fault. Called Orange PD, and they verified that South Side Towing was the company to call and reclaim my car. When I called the tow company, the lady on the phone was very clear, informative, and helpful. I was a little anxious as my car has never been towed before and I was calling very close to their closing time (5pm). She kindly explained in some cases, there are less fees if you pickup next day, in comparison to after closing. This is because there is a steep gate fee applied when you pickup after closing. When I went to pickup my car, the lady at the window was very kind and professional. I'm sorry I didn't get her name, but she has an Arabic tattoo on her forearm. She was really quick. From the time I arrived, she collected my info, finished paperwork, and I was able to retrieve my car behind the gated lot within 15 mins. I did not have my registration on me, so I brought my car title and that wasn't an issue. Once she finished paperwork and I paid, I stood by the gate and a man helped me find my car and let me out. Easy peasy read more

We went to pick up our car and we had a flat tire. Abraham was super helpful in helping us get the car out when our Jack didn't work. Would definitely recommend him! read more

Giselle nos atendió muy bien, nos brindo un servicio de calidad, la información que nos brindo fue oportuna

Love my man abraham! Was respectful and handled my issue with ease. Got towed and had an issue with my insurance paperwork but abraham helped me call my insurance and get everything handled. Would 100% recommend to speak with him if you ever get towed or need help with a tow. read more

very friendly customer service! Abraham was super friendly and helped us out, were were very happy with our experience

Getting your car towed is never a good experience. I had to figure out how to get my car out of impound and one I called this location a gentleman named Abraham displayed great customer service that made the experience a lot better. He was very helpful through the whole process breaking down exactly what documents are needed upon arrival. He even helped me out when I got into their location. Shout out Abraham for his high working value and putting great effort to helping us get our car out of the lot read more

Horrible costumer service.. takes foreverrrrrr.. would not recommend for any services

Hello, as a recent victim of someone getting their car towed, I had a pretty unique experience to say the least when approaching the window to get my car back at your location today. From the very start at around 11:35, as soon as I approached. I'm confused. There's only a window with no lobby. Everything is closed for the most part, but I see trucks coming in and out of the lot close to the window. I waited for 5-7 minutes before being greeted by one of your agents. From the get go, she was rude. I've never gotten my car towed from your company before. Never had an experience where I had to make an appointment before calling in. Never before where your hours are predicated to business hours so you can charge more on the weekends which is very interesting on how you guys want to operate your business. All this confusion was just me trying to understand the price tag that your agent (Evelin) was having a very hard time explaining to me as I was trying to understand why my tow was as expensive as it was. Evelin to say the least was extremely rude. As a person who has to work in customer service myself, she made me seem like I was the one who was giving her problems when all I'm trying to do is understand why I'm getting charged the price tag that is in front of me. She was extremely disrespectful. Raising her voice at me and claiming that I was the one "making things difficult" when she could barely answer questions without being disrespectful. I doubt her name is even Evelin at this point, but I assume you know who was working on Sunday 5/5/2024 in the morning/noon hours. One thing your customer service agents need to understand is that getting charged $393 is not easy on anyone, and I'm sure anyone who is getting charged this amount of money is going to have questions. Terrible customer service from your location. And definitely unreasonable business practices if you honestly ask me. The cherry on top is when I asked for her name, she was like "make sure you spell it with an 'I'." LIke you really wanted to drive your point home, didn't you. Your driver, on the other hand, was very respectful and understood my sentiment when I mentioned the situation. But the customer agent who's supposedly named Evelin with an I? Terrible. She shouldn't be working customer service or if she is, she needs to change up her attitude. read more

I left my car parked for 3 minutes to get my paraplegic sister down the stairs and into the car to take her out for her birthday and in the time I was gone they towed me. How disgustingly inhume can you be. I'm a real person with a real life and this money could have helped us pay rent this month but now I'm set back and not sure how to make it back. Absolute scum!!! read more

I have been using this company to tow our vehicles, and their service is amazing the quality of work and the attention to detail is great, always on time. Rebeca has amazing customer service always goes the extra mile to help us out!. I highly recommend. Thank you. read more

When I called Abraham was very sweet and helped me throughout the entire process. It was my first time getting towed and he helped lessen my anxiety. And luckily my car was not touched. I had heard nightmares of things being stolen, broken in to or not working since I left my car over night but when I picked it up everything was fine :) read more

Gary Abraham from southside towing was the best! Very helpful, accommodating, and kind. I was in and out in a timely manner. Highly recommend! read more

Alright so an update, feel like it was unfair, my car got towed after 16 minutes of being parked in a 15 min time frame, my fault not them, when I came to pickup the car, everyone was pretty cool, unfortunate way to happen, but they are just doing theyre job. im sure theyre a solid tow company on top of that read more

Beware!!!! Southside Towing did a "Predatory Towing" on a private property and insisted payment in order to release our car. This is a dishonest organization. read more

Terrible. Completely awful customer service. The people who tow the cars are nicer than their customer service. If you ever have the inconvenience of being towed by them, prepare for the worst. read more

I'm a kid I shouldn't be dealing with this shit. I live in apartments so unlike a house we don't have have driveway to station the car and unload the groceries. We do however have designated parking spots that are on the opposite side of our building, so we just like everyone in this complex park in the fire lane (the sidewalk in front of the building) until we finish unloading the groceries. My uncle had just got here and got my 3 month old baby cousin out of the car and went back for some bags in the passenger seat he brought the bags in and then we hear heavy machinery. My brother and my other cousin are playing outside and scream "they're taking the car" to which my uncle runs out screaming to get him to stop and the driver sees him but Sean (the peace of shit rude driver) drives out really fast. This all happened so fast literally in seconds which is why he probably loaded his car in such a shitty way that probably fucked up the car. My uncles phone was still in the car and the passenger door wasn't even full closed. Well my uncle chases after the tow truck and I follow along because I figured he'd need a translator since he doesn't speak English. Thank god I went. Sean at the parking lot of some market near the apartments to correctly load the car since he did it in such a half ass manner. My uncle is calm and he asks why he took off so fast that he could've damaged his car and Sean says shit under the lines "I don't speak fucking Spanish I don't know what you're saying" so I tell him and explain to him our situation and how there aren't yellow lines to unload and other stuff to which he replies with "it's my job, I don't care, you're on red line" Fine whatever we'll pay the unloading fee so I ask him how much and he says "$271" what the fuck? 271 dollars is a lot of fucking money you know we've had other car been loaded and we've payed $40 and Sean loaded my uncles car in such a careless fucking manner. Some lady comes also speaking in Spanish asking "why it's much? why are you doing this to that poor guy" Sean then started getting rude kinda sizing up the poor lady and this lady offers to pay the fee and hands him $300 and he again rudely says "I need exact change" Like why the fuck is he still being an asshole we're going to give him the money he can tone it down and be more polite. So the lady goes through her bag looking for the exact amount and then gives it to him. He says "this is what you people get for wasting my time, I get to be an asshole I know how you people are I grew up in the ghetto" what the fuck is that supposed to mean? You people? I tell him "What the fuck? Are you calling us ghetto? Don't ever say that again." And he says "I can say whatever the fuck I want" at that point there's about 15 people watching. And as the lady was walking away this asshole has the audacity to say "Happy Mothers Day" So whatever Sean got the $271, the cars Vin, the license and registration. After that people who who him tow the car were saying that he loaded it wrong and that car made a loud thud but there isn't any noticeable damage that we can see. (we got the lady's info so we paid her back we just don't have that sort of money on hand) To sum it up my Issue with Sean. * He didn't load the car properly he did it so half ass literally in seconds *Rude as fuck to everyone, feeling all big and strong against an old Small Hispanic women and a kid in highschool * And $271? What the fuck Southside this is a place of low income that money is hard to obtain After talking to the people who saw the incident they saw the car dragging and heard the car scraping read more

This review is written directly to the front office worker that verbally accosted and assaulted me this afternoon, 5/21. To anyone who's ever had their car towed, it's obviously not a fun experience. To arrive to a towing service to be met with verbal abuse and constant cursing is unbelievable. The woman (did not catch her name) used explicit language when she did not agree with a signature I put on the release form. Instead of just allowing me to leave I was met with hostility and a refusal of opening the front gate. Had it not been for a suggestion that I would call the police, I'm sure I would still be sitting in their lot. Management needs to step in and remove this ghastly woman from their front office. Not a great look for their establishment. read more

These stupid assholes took my car even tho I was only parked outside my friends garage for 15 min and on top of that they scraped the bottom of my car with the speed bumps. The girls at the front window were so rude. I might have given them attitude but they had no right to take my car. They only had it for no more than 20 min and still charged me $393 to get it out. I'm sorry you have nothing else to do with your pathetic lives. Money hungry ass company. read more

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