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    Pacific Towing

    3.3 (92 reviews)
    Open Open 24 hours

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    Never in my car huh?? Explain this??!!

    BEWARE!!!!BEWARE!!! My husbands's truck was towed with my purse and keys. He went to pick up the belongings and was charged $75 just for that trip alone and brought home my purse not knowing that I had cash in my wallet (inside my purse). The amount I had was $287. 2 $100 bills and 4 $20 bills. All they left was $7. It was money me and my daughter were going for Thanksgiving dinner shopping. Anyhow the money was taken. I talked to Kat the supervisor who was not at all concerned that her employees are committing a crime. She then continued to say it could have been the Fullerton Police that took it. I called Fullerton PD and had them check the body camera footage and they never searched the vehicle. She also stated that her tow truck drivers NEVER go into the vehicles when towing which we found out was a lie due to the photo of my husbands truck.(see photo below) We are not sure how they get these contracts with police departments with all these bad reviews and thievery that goes on here, but it was clear to me from Kat's lack of concern and disregard for the crimes being committed by her employees that this is a well known unspoken of thing that goes on here. I will be filing a police report. The investigation is ongoing so I wont say anymore. Other than that the gentleman that helped my husband was well mannered and helpful. It's not about the money it's about the principle at this point.

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    2 months ago

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    1 month ago

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    Lina F.

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    10 months ago

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    6 months ago

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    Lina F.

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    6 months ago

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    Lina F.

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    4 months ago

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    5 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    Lina F.

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    3 years ago

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    Lina F.

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    4 years ago

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    Lina F.

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    4 years ago

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    Lina F.

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    3 years ago

    Car blew a tire on the off ramp but they were super quick to arrive and reasonable rates. Very happy

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    Lina F.

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    3 years ago

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    Lina F.

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    3 years ago

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    7 years ago

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    Lina F.

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    3 years ago

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    Lina F.

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    3 years ago

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    Lina F.

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    4 years ago

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    Lina F.

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    4 years ago

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    Lina F.

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    5 years ago

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    Lina F.

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    6 years ago

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    Lina F.

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    4 years ago

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    Lina F.

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    3 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    Lina F.

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    3 years ago

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    Lina F.

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    5 years ago

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    Lina F.

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    5 years ago

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    Lina F.

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    7 years ago

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    Lina F.

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    7 years ago

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    Lina F.

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    6 years ago

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    Lina F.

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    11 years ago

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    Lina F.

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    4 years ago

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    6 years ago

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    Lina F.

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    4 years ago

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    Lina F.

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    8 years ago

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    Page 1 of 3

    Ask the Community - Pacific Towing

    Review Highlights - Pacific Towing

    Once again, huge shout out to John and if you ever get this guy, you're in for a good treat.

    Mentioned in 9 reviews

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    Veterans Towing - Tow for trucks

    Veterans Towing

    (266 reviews)

    From the initial conversation on the phone to schedule service, to the friendly tow truck driver,…read moreit was amazing service all around! Friendly, efficient and great communication.

    I would give zero stars if I could. This company towed my vehicle from my doctor's office parking…read morelot under completely inhumane circumstances. I had a valid handicap placard clearly displayed. During my appointment, I experienced a medical emergency -- a collapsed airway and respiratory failure -- and was transported to the ER. My car was left in the lot because I literally had no choice. Instead of showing any basic compassion or common sense, this company towed my car anyway. My husband couldn't immediately retrieve the vehicle because he was home caring for our one-year-old child while I was in the hospital for over a month. By the time he was able to locate the car, we were charged nearly $1,000 to get it back. For a situation that was completely out of our control and medically documented. I provided proof from my doctor confirming I was transferred to the ER during that exact time. It didn't matter. They refused to work with us or take any accountability. I filed a complaint with the Better Business Bureau -- ignored. I attempted to pursue this in small claims court, but the owner has made themselves nearly impossible to serve. Even when I paid to have paperwork delivered, they signed for it in a way that was intentionally illegible, preventing the case from moving forward. I was ultimately forced to drop the claim due to my ongoing health issues and the stress of dealing with this company. This isn't just bad business -- it's predatory and unethical. Towing a medically compromised patient's vehicle from a doctor's office and then profiting off the situation shows a complete lack of humanity. If you have any choice at all, avoid this company.

    Pacific Towing - towing - Updated May 2026

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