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KO Towing and Recovery

3.7 (258 reviews)
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Services - KO Towing and Recovery

Boat towing

Car towing

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Junk vehicle removal

Motorcycle towing

RV towing

Flat tire repair

Flat tire replacement

Jump-start service

Winch-out service

Trailer towing

Truck or SUV towing

Vehicle towing

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My car
Fast F.

Had Freddie to my Ferrari 599. He took extreme care while loading and unloading the car. Car is lowered which adds to the difficulty. He also was careful strapping down the car via the barrels of the wheels. Nice friendly guy as well Highly recommend this operation.

Vehicle loaded onto flat bed

Unfortunately had to get my vehicle towed do to a faulty clutch, I've always had horrible experiences with other companies but today was different. KO towing dispatch was as helpful as I could ever ask for and the driver Rodney was so great, called me to give me his time of arrival to my location. Great service and also his truck was very clean and shiny. Will definitely request them again, they are sports car and low car friendly. THANK YOU KO

Adding more damage to my car!
Natalie P.

Wouldn't recommend! They messed up my car all because they didn't bring the right equipment. I literally let my insurance know before hand and I called them personally to let them know. Then the driver lied to my insurance company saying the shop was closed. He had my car up by 4:00 the shop is down the street and they close at 5:30.! How is that possible! Then I get a random call the next day saying my car was at the yard and the man told me the shop had denied my car (which was a lie)! I called the shop to complain because I had let them know before hand to ask if it was okay. She let me know that he never tried to drop off my car and this is a thing that tow companies do to scam the insurance company for more money. He just made my whole situation a lot harder! All because the man was lazy and a scammer!

You can see the timeline! Pathetic customer service!
Marilu M.

I have USAA Roadside assistance and requested service for a flat tire at 9:41pm. This company was assigned to me and quoted a 60-90 min wait. I called them to see if there was a possibility to improve ETA as I had my 4 year old toddler with me. The lady who I spoke to said no and that's the best timeline. I waited the entire 90 min and call her and the lady again tell me that they had a priority call and will be another 30 min. After that I called USAA again and told them the situation they apologize and said they will get in contact. Now it's past midnight in a neighborhood I don't know and junkies roaming around, I get this text that they no longer will come help me. This company should be ashamed of themselves and should've of reported my insurance company that they do not have the capabilities of completing this service as soon as they got their "priority" call. I waited in vain for 2+ hours and at the end I had to find a towing company on my own that can help me get safely home. Beyond disappointed and if customer service isn't their priority then they don't need to be in business!

My truck still here 4 hours after ordering a tow!
Christina L.

I really had high hopes for this place! Anthony N was so quick, and had such a great attitude! I couldn't believe how fast they arrived! Edit: Turns out they were unable to tow the vehicle and said a larger truck would arrive in 20 min and was just down the street. It's been 2 hours and my truck is still here! I'm honestly pretty pissed! Was hoping these guys would be better. The two gentleman I talked to were nice but it's unacceptable that a replacement has not arrived yet! Edit 2: I made a call an hour ago and they said they would finally be here in 35 min. It's now been 3 and a half hours and no one has towed my truck! Who dropped the ball? Who's fault is it that I had waited for nearly 4 hours and no one is here yet! Unacceptable! Edit 3: 5 hours later my car was finally towed. I called at 1:30pm, it's now 7pm. While I'm angry at how long it took and whoever it was that kept giving me wrong updates, I will say that the man that towed my vehicle was very nice and helpful. They just really need to be honest about how long it's going to take. I wasted a lot of gas driving back and forth to check if my truck was towed and gas is $5.50 a gallon right now in my vehicle. I probably spent $20 in gas just driving back and forth every time they said the would be there. Fire your dispatcher.

Ryan J.

All of the negative reviews are accurate. It says something when so many people have the same exact experience. Battery died and my insurance roadside assistance assigned KO at 10:50pm. Initial estimate was 45-65 mins. At midnight, I called KO directly for an update. The unsympathetic guy that answered said someone would be there within 45 mins. At 1am, I called again and the same guy said it would be another 45 mins. I said that was the same time we were told, an hour ago. He cut me off and said "that's an estimate". Called the insurance back and they were surprised that we were still waiting. They offered to call KO directly and explain that we have an uncomfortable 3yr old and we just wanted to get to the hotel. She said the guy acknowledged we had just spoken and said someone should be there in 30mins. The lady at our insurance company said we could see if another company would come out, but that would be starting over. She didn't know why a company so close was taking so long. I looked up the company address and they are less than 5 miles away. At 1am with hardly any traffic, it shows an 11 min distance. At 2am, we called again and the same guy said "let me call right now". Low and behold, I receive a text alert from my insurance that a driver is on their way. So for 3 hours, KO sat on this simple request for a car jump. Oh, and the dispatchesdriver was 30mins away. The guy that finally came out was nice enough, but our pleasant 3 minute interaction was far overshadowed by everything prior to. Horrible experience, extreme lack of honesty and accountability. With so many similar reviews, it's a wonder they are still operational.

Lanyard wedged in trunk door.

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1 year ago

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1 month ago

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2 years ago

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9 months ago

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1 year ago

Michael is easy to work with. Great job and always on time. Used many times for work! Love the awesome service.

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4 years ago

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4 years ago

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5 years ago

Business owner information

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Ron S.

We are happy Rico was able to help you out!

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2 years ago

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3 years ago

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2 years ago

Amazing work and tow service! The person who helped me was Jimmy and he was a great person!

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2 years ago

They tried to scam me out of $300 and should be reported to AAA. When I told them I couldn't pay them, they dropped the scam.

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4 years ago

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4 years ago

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4 years ago

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Ron S.

We are happy we could help!

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4 years ago

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4 years ago

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Ron S.

Glad we could help!

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4 years ago

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2 years ago

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4 years ago

Professional and timely! Thanks Leo for helping us out today. Putting you on speed dial.

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Ron S.

Thanks for the kind words!

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3 years ago

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Review Highlights - KO Towing and Recovery

Very thankful, it was late but The company and Rico responded to the request , coming from LA to Newport ...

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To' And Mo' Towing

To' And Mo' Towing

(131 reviews)

My daughter's car was hit and towed to this location on a Saturday @5:40pm. They're closed on…read moreSundays, and Monday was Memorial Day, with pickups by appointment only. I learned there's an extra fee for holiday pickup, but waiting until Tuesday would cost the same due to an additional day's storage. The total to retrieve the car was $546--steep, but we had no choice. Thankfully, we called ahead and discovered the car was at their Anaheim location not Santa Ana were they told us. Upon arrival, they only allowed my daughter inside after verifying her driver's license. She couldn't find her current registration in the glovebox, and they refused to release the car despite us providing proof of insurance and past payment statements. We were stuck for 40 minutes with the AAA tow truck waiting. Fortunately, my wife found a copy of the car title, texted it to me, and they accepted it. After payment, they towed the car to the entrance for AAA to take it home. The process felt overly strict and expensive.

Absolutely terrible. I called their line in an effort to understand the process, and first OFF,…read moreapparently they have multiple representatives for their multiple locations- fine. Understandable. However, when getting to the physical location to actually pick up my vehicle, there was only one gentleman there who argued with us saying it was cash only. I called the representatives multiple times for clarity WHEN I WAS THERE, but it was difficult dealing with this because every time I called it was someone new. The worst part is I asked for the representative to give me their name and they refused. They also told me a different price over the phone vs in person. Terrible service for an already difficult situation

Veterans Towing - Tow for trucks

Veterans Towing

(266 reviews)

I would give zero stars if I could. This company towed my vehicle from my doctor's office parking…read morelot under completely inhumane circumstances. I had a valid handicap placard clearly displayed. During my appointment, I experienced a medical emergency -- a collapsed airway and respiratory failure -- and was transported to the ER. My car was left in the lot because I literally had no choice. Instead of showing any basic compassion or common sense, this company towed my car anyway. My husband couldn't immediately retrieve the vehicle because he was home caring for our one-year-old child while I was in the hospital for over a month. By the time he was able to locate the car, we were charged nearly $1,000 to get it back. For a situation that was completely out of our control and medically documented. I provided proof from my doctor confirming I was transferred to the ER during that exact time. It didn't matter. They refused to work with us or take any accountability. I filed a complaint with the Better Business Bureau -- ignored. I attempted to pursue this in small claims court, but the owner has made themselves nearly impossible to serve. Even when I paid to have paperwork delivered, they signed for it in a way that was intentionally illegible, preventing the case from moving forward. I was ultimately forced to drop the claim due to my ongoing health issues and the stress of dealing with this company. This isn't just bad business -- it's predatory and unethical. Towing a medically compromised patient's vehicle from a doctor's office and then profiting off the situation shows a complete lack of humanity. If you have any choice at all, avoid this company.

From the initial conversation on the phone to schedule service, to the friendly tow truck driver,…read moreit was amazing service all around! Friendly, efficient and great communication.

KO Towing and Recovery - towing - Updated May 2026

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