*** To go order*** My order was just fine. Really nice tasting cherry cola burnt end( smaller piece but tender and a lot of them) double pulled pork( tender) baked beans and mac and cheese with garlic bread. The Mac and cheese was ok but everything else was really nice. I felt like the Mac and cheese was just ok but I would order again. They gave a lot of sauce to go also. I would order it again for sure in the next month. I didn't see the inside of the store but the Uber and packing from the store get an A+ read more

Sonny's BBQ - Cherry Cola BBQ Pork Burnt Ends, baked beans, Mac and cheese and garlic bread. - Barbeque Near Me - Clermont, Florida

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About a month ago I ordered dinner and had some issues with the wait time. I left a negative review and the GM, Dean, called me to find out more about it. I come from the hospitality industry and was very happy Dean took the time to call, explain, and make the situation right. He turned a negative into great customer service. read more

It was my first time ever trying Sonny's BBQ I really enjoyed the pulled chicken and the baked beans. My favorite was the baked macaroni and cheese. I would order this amazing dish platter again. read more

Sonny's BBQ - Delicious Pulled Chicken Lunch with Mac & Cheese Family and Original Recipe BBQ Beans!!! - Barbeque Near Me - Clermont, Florida

We were with a group of 10. Joan provided exceptional service and the food was amazing! We could not have asked for A better experience read more

Use to go to Sonny's all of the time. They have cut many things from their menu, such as all you can eat brisket. Their prices are a lot higher now and the sandwiches do not come with any sides anymore. Also, the toilet had poop on the bowl even though they had just opened for the day. Food was good and service was good. I don't know if we'll come back though. read more

Sat at bar. Had three separate servers ask if I had been helped yet. But none of them had the time or ability to provide menu or help. Left after still never having a server approach to serve read more

Worst service ever on a mobile pick up order. It took double the time to get food after I went in store twice because nobody ever came out. Then instead of doing separate boxes for order the put all the orders fries in on box together. Place wasn't that busy when I inside so not sure what the issue was read more

I normally enjoy a Sonny's BBQ lunch. When my food arrived, I noticed the fries tasted weird. I notified my server and she told me that they have a new vendor supplying the fries. They were inedible. I always enjoyed the fries before and to me, the new fries tasted somewhat artificial... really bad. WHY DID SONNY'S CHANGE THE FRIES?? I won't be back until the good fries are back. read more

For a BBQ chain, I like Sonny's. I particularly like the brisquit grilled cheese sandwich with crinkle cut fries. So periodically, I just wanna eat at Sonny's. Last night was my wife's birthday. She got to pick where to eat. Surprisingly to me, she picked Sonny's. It has been a whole, so it sounded great to me as well. We both worked all day, so it was later in the day, and we were seated inmediately. Our server was quick to help and very friendly. Even delivering the bad news that they were out of pulled pork eggrolls, the reason my wife chose to go there for her birthday dinner. In any case, we both had the brisquit grilled cheese. My wife ordered a baked potato, but what she received seemed to be an old one that was baked too long ago. So they immediately substituted fries. The sandwiches were good. I've had them made cheesier (better), but I've also had worse. Hence the 4 stars in my review. All in all, a nice experience. Pleasant and helpful staff, reasonably good food served quickly at a good price, and a clean environment. What I'm saying is.... we'll be back read more

1 WHOLE HOUR!!!!!!!Sonny's was a really disappointing experience because it took a whole hour just to get the food. When you go out to eat, you expect the service to be quick and the staff to pay attention, but instead we were left waiting way too long. By the time the food finally came, the excitement of eating out was gone, and it made the whole meal feel frustrating instead of enjoyable. A restaurant should value its customers' time, and taking that long for food shows poor service and a lack of care. Overall, Sonny's failed to deliver a good experience. read more

It would've been one star BUT the food was delicious. I did a mobile order and just like my fellow Yelper, I should've stayed away from here. Placed a mobile order which, unfortunately, like other establishments, you must call the number to tell them you arrived. I pulled up and the employee was already delivering food to a car next to me. I did over hear the customer in the car, disgruntled, "well about time". The employee apologized and walked away. As the employee walked away, I called to let them know I'm here. It rang... About a minute and something I got a machine stating that no one is available and it hung up. I called again... After the eighth ring, somebody picked up and asked to hold and I said ok. As I was on hold, I noticed the same employee go outside to smoke her vape and check her phone. I was still on hold. ... About 8 minutes on the phone, it hung up on me. That's when I decided to go inside. I asked the host where the mobile pickup was and was directed to the side where the same employee was taking an order. After the customers left, I asked for my order which was behind her THE ENTIRE TIME, and she handed it to me. The. Same. Employee. Put me on hold to vape and then assisted other customers instead of me. Kinda redundant for having a mobile pickup. Lesson learned. read more

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DON'T GO! Ordered again after 2 years of boycotting for bad service. Order was wrong again. Forget expensive appetizer completely. Called and receptionist/hostess was rude and hung up before I could speak. Nothing has changed. Management is still bad obviously. Never again. read more

How many tries would be considered reasonable to give this business to improve customer service/food ? Once again, sat at bar and couldn't get any one's attention. Finally waved down the cook(shouldn't he be in kitchen?). After a server was told that I was sitting in front of her waiting, my order was placed. It arrived cold and dry. Waving my hands in air to get attention proved fruitless. It's like the staff knows what's coming and doesn't want to acknowledge it. When server came back to ask if all was fine, 20 mins had passed and I was done. She offered to get cold sides replaced but my appetite was lost. Heard behind me of another couple complain yo another server that they had waited 20 mins but no acknowledgment from their server. Nice to see if it isn't just me but how long can this go on and remain open ? read more

Best BBQ in the Orlando area!! No question. Better than Four Rivers, no comparison. Great ribs, brisket, pulled pork and sides. I had a BBQ beef brisket bowl with dirty rice that was great. Baked beans are the best, so was sweet potatoes and corn. Try the wonderful donut holes!! Fresh made. Place is wonderful, staff are the best, our server was new but excellent. Prices are reasonable. read more

Sonny's BBQ - Beef brisket bowl $13 big - Barbeque Near Me - Clermont, Florida

Nov 23/19: This was not a bad meal at all. I had the pulled pork combo that came with Baked Beans (they were hot but not overly tasty), coleslaw (not much taste but again at the right temp), corn bread muffin (tasty, moist & a solid addition). The pulled pork was good but not hot enough. The selection of BBQ Sauces were excellent & I chose the "Sweet" sauce. It added tremendously to the taste profile of the Pork. Our server was the stand out point for this meal. His name was "Derek". He was one of the best server that I've had in a while. He was friendly, fast & very effective. He made multiple runs to the kitchen for food & always kept our 40oz drinks filled. If this is to be read by Sunnys Head office...promote this fella!! A definite do-over for us. read more

Sonny's BBQ - Pulled Pork Combo with Baked Beans/Slaw. - Barbeque Near Me - Clermont, Florida

horrible drive through. lady seemed disoriented and rude the entire time. waited almost 30 minutes behind one person who's order wasn't even being taken. read more

my review minus 10 stars. I'm not sure sonnys is for us anymore .. service. minus 10, food minus 10, order right minus 10 , waiting for order to be taken minus 50, delivered, and repeat a big minus 100 stars... all 7 orders had something missing or totally wrong. salads sent back twice. 3rd retry is still wrong. all u can eat and refills minus 10. went home hungry.. never again. i have been a loyal repeatedly customer for over 50 years. you have lost your mojo... close this location. bathrooms nasty with puck all over the handycap stall. our service/ server and experience were a waste of money and time. bring back Sonny's moto.. Mr. and Mrs. Tillman would have closed this location. for total retraining. read more

This Sonny's location is in the heart of Clermont with East aces off of 50. It has recently been renovated and is very clean inside. The staff is super friendly and service is great. Try the drive thru window if you're in a hurry. The salad bar is fairly small, but they have plenty of options with two different kinds of greens. Come in for a Carolina puked Park sammie with a side and sweet tea for aroumd $9. read more

Sonny's BBQ - a view of the dining area - Barbeque Near Me - Clermont, Florida

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I ordered catering and they lost the order even after verifying pickup time the morning of pickup. I had to wait 30 minutes for them to investigate and finally get the food. They didn't even offer a discount for their poor service. read more

Delicious bbq food - went with my family and we all loved it! My dad who isn't a huge BBQ fan had the burger and loved it. The prices are reasonable and the service is quick. The place is also SUPER clean and the staff is great. Noah was our waiter and he was SO friendly and honestly one of the best waiters we've had during our 3 week trip. Can't wait to come back! read more

I have not been to Sonny's in several years and was very pleased by the service. From the moment that we walked in we received friendly and accommodating service. The gentleman seating us started things off great by being upbeat and pleasant. Our waitress (Lisa T. ) followed him with the same awesome attitude. Our food was served quick, taste freshly cooked and everything was hot. We were checked on regularly throughout our meal. We started with fried okra ($4.29) and corn nuggets. ($4.29) The fried okra was served with ranch and like the corn nuggets was a nice treat. For entrees we ordered a kids chicken & fries ($5.59), two smoked wings & ribs ($27.58), chicken & ribs ($13.29), fries ($2.59) and pork 3 ways. ($13.79) The wings were good and the ribs were very good. They were moist and the meat sat loosely on the bone. The pork and chicken was also tender and juicy. My absolute favorite was the coleslaw. The cabbage was crunchy and it was not loaded down with mayo. It went great with the ribs and texas toast. read more

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Ordered take out of two orders of pulled chicken with two sides. The chicken was so dry it was inedible to one of our diners. The cornbread tasted day old. Sides were so so. Been to this location many times and have always been satisfied . Very disappointed as we were all very hungry! read more

09/13/2024 around 6pm. I visited this location & decided to sit @ the bar since I was solo. The restaurant was at about half capacity but the bar was fairly empty. I sat at the bar 15 min watching the bartender bus tables & look busy while ignoring I was sitting at the bar. I attempted several times to make eye contact to get his attention.with no success. After 15 min I decided to leave. read more

Ribs were tough, order came in wrong and slightly cold. Server didn't know beer selection and told me to go look at what I wanted. Food came out at multiple times instead of together. Restaurant floor was slippery not sure why?!?! Likely won't go back read more

We returned to this Sonny's BBQ almost 3 months later. It was on a Saturday afternoon and instead of going inside, we ordered through the drive-thru. I can say we will never do that again. We ordered two brisket plates which we normally love and asked that we get it sliced. I'm sure we weren't given fresh brisket. It was tough, tasteless and most of it small chunks. Does the drive-thru get the old pieces? Even the coleslaw wasn't good. Both our orders of coleslaw was chopped cabbage without hardly any dressing. The sweet potato was good. It was a pretty bad experience for a Sonny's BBQ. Had we ordered inside we would have sent it back. We've just eaten at too many Sonny's BBQ restaurants to know most do a good job. This wasn't good at all. --------------------------------------------------------------------------------------------------------------- Just a comment to this review and Jessica from Sonny's BBQ. She is very fast to comment "online" that she wants to "make it right" with folks whose reviews are poor. Just send her the details she says and she'll make it right. Even though we wouldn't be in the area any longer, I still sent the email with the details but was surprised, that she didn't even attempt to follow through. She didn't try to make it right. read more

We always get Sonny's bbq for the Super Bowl. This year I ordered online which was very convenient and fast since I was able to select the exact time I wanted to pick up the food. My husband went to pick up the food and when we got home the Mac and cheese was missing. I was very disappointed in this, as the whole reason I like to order from sonnys is Because of the Mac and cheese. For this reason, I am only giving 3 stars. The rest of the chicken was good , as well as the corn bread. The manager I spoke to on the phone said she would reimburse the portion for the Mac and cheese but I am waiting to see how much that will be . read more

This establishment was super busy still allowed friendly staff to take time correctly complete the order with friendly & polite timely manner. Opted for drive thru even at busy time the process from order & pick up wasn't long. Ordered steamy hot juicy slow smoked chopped beef brisket stacked upon toasted bun. read more

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Took Dad to dinner - it was a bucket list thing!!! We all loved it! The place was super clean and the food was amazing! Our server was Jeremy and he was awesome too. Highly recommend the Clermont Sonny's. I loved the Sizzling bbq sauce on the pulled pork Texas toast sandwich with a side of coleslaw read more

On Feb 9th 2024 I ordered the sampler. Ribs and brisket were good, but the baked potatoe taste d old as did the pulled pork, the corn was so old it was rubbery !, the coke tasted very very odd. There was no reason why the food had to be so bad. When I complained about the corn, they just replaced it with more old, rubber corn. Never going back. Explains why the place was almost empty. read more

We love the all you can eat options that Sonny's offers! This location is filled with servers who do their best to keep the drinks and plates filled. read more

It had been a long while since we had anyone wait on us a good as tonight. I believe his name is George. We were all impressed at how well he did making sure we had everything we needed. Hamburger was DELICIOUS! read more

My experience with the Clermont Fl Sonny's BBQ was terrible. The host Michael was extremely rude and basically assaulted me. I pre ordered for curb side pick up, they don't have curb side as stated on their website. Upon entering Michael looked at me like I had three heads when I stated that I placed a carry out order. He then pointed to the carry out counter. I went over and waited and no one came. I stated to Michael that no one was coming. Michael yelled across the room ," I am a host, I seat people." He finally came to the carry put counter and stated "This is not McDonald's baby!" The manger then came and just looked at me saying very quietly. " i am sorry". Micheal came around the counter and started yelling at me while approaching me. I told him if him came any closer that I would call the police. The ribs were good, the fries were cold, the bread was soggy. Never again.​ read more

Today is March 1 2020 when in At 4:45 pm No rips no corn , salad was empty " nada "wait wait next thing I know the girl come back to say oh I'm sorry they took back to refill salad bar I wait 10-15 min To be honest I was in shock when they came back No Rips Then no corn . Today is SUNDAY BEFORE 5pm No way you run out so early on the day (Dinner time ) Management please take a look of this problem read more

This is why i don't like going to chain restaurants... After an incredible morning of being outside, some people running 8 mile obstacle course races in Clermont, some people day drinking on sunday funday, all we wanted to do was to nosh on some BBQ. We were tired, and thought that coming here would save us time instead of waiting the lines of good old 4Rivers.... WE WERE SO WRONG! What's worse than a chain restaurant BBQ joint. One who has a slow server, messes up your checks, forgets your food items, doesn't apologize for errors... and the list goes on. And the worse part is, this happened the last time I was here...smh. The food is obviously generic, but still tasty. I like the corn nuggets and the bbq sauces can make up for the mediocre meat options. Welp, yelp.... lesson learned. I'd rather wait the lines at other BBQ joints in my muddy, stinky, beer-soaked clothes instead of wasting another afternoon here. I'm being generous with a 2 star here... read more

Came in on a special AYCE Chicken special. Restaurant was packed, food runners, hostess, and food was all good (previously had stated the chicken was greasy) but tonight it was good. The best part though was the service received from our waiter Matt. He was an amazing waiter, and provided Excellent Service. I would come back just for that reason alone. Thanks Matt read more

I visited Sonny's BBQ in Clermont, FL on two occasions in Feb 2023. The first occasion, the person on the takeout window looked at me, went to the kitchen without acknowledging me, and never returned so I left. On the second occasion, the same person on the takeout window, looked at me, went to sit some customers without acknowledging me, went to the kitchen and didn't return without me asking another employee for service. She acted if she didn't want to take my order. Service was very slow. Me and another takeout customer waited about 20 minutes then I asked about the delay then appeared with the orders 5 minutes later packing the meals at the counter. They said something was happening in the kitchen and that they ran out of brisket. I ordered takeout of two meats plus sides. Very disappointed. Food was not hot and not tasteful. Will never go there again. read more

Well the response telling me to email to fix the complaint is nothing but a show for readers on here to make it seem like they are trying to fix it, I emailed and have yet to get a response. read more

Best BBQ we've had in a very long time. Clean restaurant and all Covid precautions being taken. We will definitely return.

Sonny's is a huge chain in the south, and I just had to try it once. We tried the brisket and the chicken. The meat was moist and tender, but didn't have the smoky flavor that you expect. We opted for the garlic bread on our sandwiches. It's different, but not something you'd go back for. The fries were hot and crispy, but the baked beans were ordinary. The sauces on the table were also unremarkable. It must be because it is a chain, so in the name of consistency there just isn't that flavor in the food that you come to expect from BBQ. But there's nothing bad here, just ordinary. Our server was very friendly and quick. The place was clean. I think i would go back here, or to a Sonny's, if I didn't have any other choices, or wanted a change of pace. But it wouldn't be my first choice. read more

Not that great but not horrible. They have okay BBQ but certainly not the best in the area. Much better options around but okay as a backup.