This place is amazing! Highly recommend for cool ideas for intimate times with your partner.read more

Immediately upon entering, I was greeted and even asked if I was looking for something specific…read more Love that level of service as sometimes you are looking for something particular. Whether you are looking for something for yourself, a couples item, fun Halloween costume, a bachelorette gift, or anything in between, this location has such a large selection! Likely have what you have in mind! My friend had recommended to me previously as they have competitive prices and a large selection. I'll definitely return here and recommend them to friend/family!

Our first trip to this location, the store is one of the largest and includes more selections…read more We were greeted inside by the aptly named 'Joy' who after we toured the store on our own, Joy was wonderfully helpful and full of knowledge about the products we were interested in. Joy made a recommendation which has now become a quick favorite for us both. We'll be back!

Bad service fat lady in the front was very rude ( short hair blond/ Blueish caca green hair)read more

I've shopped here for years and had repeated great experiences. Today was the complete opposite…read more My sizing has changed dramatically recently and I needed new bras. Based on previous experiences, I expected knowledgeable help being measured and fitted. Instead the young lady helping me seemed to be unsure how to help. I brought in my current bras (all purchased at Belle Lacette) to see if I could get the same or similar in a correct size. These were all full coverage, everyday types of bras. First - no measurements, or even an offer to measure me. She wasn't able to find the bra I wanted - not her fault I they're no longer carried. She brought me some alternatives. One worked, but the others were wrong shape, wrong size. It I was there to try things on, so I was willing to try on more. She brought back a skimpy, lingerie type bra. Nothing at all like what I showed her. No coverage - this was an assembly of straps and minimal cups. It was pretty but so far out of the ballpark from the examples I brought in. I had to call it quits. She wasn't able to help. Maybe she's never been trained? I come here for the service, but now I'll just order a few sizes from another source on line and try on at home. Such a disappointing experience.

It is unreasonable to not have a true return policy and to only offer store credit especially when…read morethe bras cost what they do. I purchased two bras and after getting them home, tried them on again for a longer period of time than I had in the dressing room, and one caused me to break out in a rash because the fabric turned out to be extremely itchy. I was a first time customer and it was not even mentioned that there is no refund for returns should they not work out. They should be very up front with that information. It is the responsibility of the shop to INFORM VERBALLY to new customers about an extremely different return policies that are nowhere near the same in other businesses selling the same products. I was appalled and disgusted that I couldn't return them for a refund when I had never worn them and came back a week after purchase-soonest I could get there considering their store hours and I work a full time job. This is absolutely the "pink tax" or "women tax." To say no return whatsoever is unacceptable in business today and honestly now I have a store credit I will not use and I will not refer this business to anyone. I have lost nearly $200, so to me, this is theft by the business considering I won't be able to find a bra that fits my body type in that shop. Store credit is useless when it won't get used and to say it never expires well, what if the business closes? Then the store credit is absolutely useless. I had hoped to find good customer service at a local business, but turns out that is not the case.

This is a huge store with one of the widest varieties of feel good supplies that you can imagine,…read moreshort of going on the internet. The store is brightly lit, well laid out and inviting with good a/c in the Arizona summer heat. Employees are respectful, helpful and do not make one feel ashamed or embarrassed for being in the store, regardless of what you are purchasing. From soft to hard core, bachelorette party to intriguing, they have great prices on a wide selection of toys. I have to admit I'm not one who frequents such places, not that I am a prude mind you, but the experience was very user friendly. I would recommend this particular Castle store to anyone looking for anything ranging from novelty items to make your grandma blush items.

This place is huge! The wonderful gentleman helping my hubby and I last night was incredibly…read morehelpful, friendly but not overly intrusive!! I signed up for their rewards program because we will be back and shop around more!!

I wont specify the items that I go there for. but they always have them. OK, I will say, check out…read morethe leather section if thats your flavour. Whatever flavour else you may like, its there too. It is pricey, but its better to go somewhere that has what you need tha'ts going to fit right and and refrain from loosing a fastener, strap, snap, ring or whatever well beyond the point where you can no longer return it. I still have everything I bought there almost a decade ago, all in tact, and I cant say that of any other lingerie shop.

Hidden gem of a place frozen in time. Definitely worth checking out if you like old school vintage…read moredeadstock stuff. The employees are always nice there, decent prices on things as well as a broad selection.

I love this place. It's such an amazing experience from the beginning til the end. The store owner…read moreis so kind and very helpful. The items she has on sale is are super cute and affordable! Literally the whole shop has spots perfect for selfies! Even the dressing room area! There's even a hedge the owner decorates according to season. I highly recommend the shop and if not shop online! She has her items in store and online! Totally worth the love of it all!

This is my absolute favorite place to shop for boutique style clothing in my hood! Everything is so…read morecute and there are soooo many options to choose from! Not only clothing, but shoes, and accessories too! They are located just west of extension, on the north side of southern road in Mesa, go check it out before your home girl gets there first lol! Make sure you let them know that Steph sent you!!! Xoxo

Miranda was so kind from the beginning phone call. She was very warm and made sure to learn more…read moreabout me as a person to shape the session, as well as sharing her own personal connection and drive to do her work. Communication was very clear throughout the process on logistics, checking in on my preferences and personal styles from things like what words I wanted to embody in my pictures to even the type of music I wanted played the day of, which was helpful and made everything very personalized. The day of was great! Her studio sets are very nice, and it was clear from her opening event that she's created a great community around her. I was nervous and tend to get very self conscious when taking pictures, but she made me feel so comfortable and walked me through everything. I think it's a testament to her warm personality that things felt very natural and fun. I felt the prettiest I've ever been looking at some of the photos she showed me, and I can't wait to see the final ones! Would definitely recommend if you're curious at all and want a little confidence boost/reminder of who you are.

This was my 4th session with Miranda, but I booked it almost 18 months ago after my first session…read more Why? It's that memorable! The entire experience will stay with you a long time. Miranda is so good at making you feel special. She covers everything practical, and then on the actual day spends hours with you. She will keep you company during hair and makeup (Tanya is exceptionally talented) and help you fine tune the looks you are going for. This shoot was to celebrate my upcoming 60th birthday. I was excited to do a set with the wings. I can tell you, it was magical!!! If you are considering this, please do it. You are safe with Miranda and will not regret doing this for yourself.

I had the fortunate experience to find this great store. Finding bras has always been a unicorn…read moreexperience until now. A lovely young girl Kai measured me & found two perfectly fitting bras with the right amount of sexiness. I definitely will go back!!!

First time here to shop. I got tired of being sized wrong at Victorias Secret. My last visit at VS…read moreI was sized 3 times same day and all different to end up with a bra that was too tight.. which we know is already pricey and not worth it. I came here and the young specialist was nice! She sized me perfectly. I ended up buying two bras and will be back for more. I really enjoyed my experience here. I also liked that they sell vibrators! Good deals here in lingerie needs. The girl was so nice she asked if I liked lavender and gave me a mesh ouch of fresh lavender. Super sweet! . I will be back!

Had what I needed at a reasonable price. Also they offered a military discount and had a rewards…read moreprogram for return customers. Staff was friendly and the location was clean and well organized. Not A Sleazy Hole. Lots to choose from. Thanks for the assist.

Rude white ginger lady with messed up teeth needs a attitude check. Today I was trying to purchase…read morea pair of $70 pleasures and had asked if I can get a pair without marks on them/ a pair that people clearly haven't been trying on , she then asked me what marks and I showed her and she walked away to have her employee tell us they don't have any other pairs in the back just rude

UPDATE: Jen responded to my email within seconds and even called from her personal number. She…read moreempathized with my situation and invited me to come in this evening and explained that they are having service issues with their current phone provider and that they do have a voicemail. I really appreciate the prompt follow up and accountability, and I'm excited to go back in and get a bra that we're sure fits *perfectly*. My other bra is wonderful so I have no doubts I'll be able to get this resolved. Thank you, Jen!! --- The service was absolutely lovely, but I'm disappointed I left with a bra that has a band size too large after a fitting on Saturday. Their location is quite far from me so I tried calling at 11 AM and have called 3 times since, trying after 30 minutes each time. I haven't been able to get through at all, and I'm disappointed that there's no voicemail. I ended up emailing them and will update this review with how they respond (if they're able to). If you have a phone number associated with your business, please make sure that it's either available to be called or at the very least, have a voicemail. Forcing customers to either A) Travel a long distance to speak in person or B) call multiple times is frustrating to say the least. I sincerely hope they respond positively to my email and are open to either an exchange or refund. The only reason why this review isn't a 1 star is because I absolutely had a wonderful time at the bra fitting and both individuals were very personable.

I stopped into this store hoping to be fitted for two new bras. The store was completely empty, yet…read morethe owner told me I would need to come back on Tuesday to be fitted. The interaction felt dismissive and quite rude. Given that this is a high-end boutique selling very expensive bras, I expected a higher level of customer service and professionalism. Unfortunately, I did not feel valued as a potential customer and will not be returning. I would not recommend this store based on my experience. Thank you for taking the time to respond. I'd like to clarify that my concern was never about your appointment policy. If fittings require appointments, I completely respect that. What I did not appreciate was the manner in which I was spoken to when I walked in. The tone felt dismissive and unwelcoming, which is why I left feeling disappointed. After leaving, we sat outside at La La Land for quite some time and did not see a 3:00 appointment arrive at or shortly thereafter. Regardless, whether a client was scheduled or not, professionalism and courtesy are what I value most in a retail experience -- especially in a high-end boutique setting. We all have challenging days, and I genuinely understand running a business solo. However, it's never okay for a customer to feel spoken down to or unwelcome. I stand by my experience and wish you well.