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    Groove

    3.7 (23 reviews)
    Closed 11:00 am - 10:00 pm

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    Photo of Irene S.
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    6 years ago

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    Patrick J.

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    2 years ago

    Excellent selection, great customer service, and a overall fun experience for the wife and I!

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    7 years ago

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    Patrick J.

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    6 years ago

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    6 years ago

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    Patrick J.

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    3 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    Patrick J.

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    7 years ago

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    5 years ago

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    7 years ago

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    Patrick J.

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    5 years ago

    Awesome staff,fun place to spice it up !!! Thanks Cass your awesome. Feel so sexy and ready for tonight

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    Patrick J.

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    Photo of Phil R.
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    8 years ago

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    11 years ago

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    9 years ago

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    Ask the Community - Groove

    Story Essentials

    Story Essentials

    4.8
    (41 reviews)
    2.4 mi
    $$$

    I stopped into this store hoping to be fitted for two new bras. The store was completely empty, yet…read morethe owner told me I would need to come back on Tuesday to be fitted. The interaction felt dismissive and quite rude. Given that this is a high-end boutique selling very expensive bras, I expected a higher level of customer service and professionalism. Unfortunately, I did not feel valued as a potential customer and will not be returning. I would not recommend this store based on my experience. Thank you for taking the time to respond. I'd like to clarify that my concern was never about your appointment policy. If fittings require appointments, I completely respect that. What I did not appreciate was the manner in which I was spoken to when I walked in. The tone felt dismissive and unwelcoming, which is why I left feeling disappointed. After leaving, we sat outside at La La Land for quite some time and did not see a 3:00 appointment arrive at or shortly thereafter. Regardless, whether a client was scheduled or not, professionalism and courtesy are what I value most in a retail experience -- especially in a high-end boutique setting. We all have challenging days, and I genuinely understand running a business solo. However, it's never okay for a customer to feel spoken down to or unwelcome. I stand by my experience and wish you well.

    I popped into story essentials to grab a few panties since I forgot to pack them on my most recent…read moretrip to phoenix. The owner (Jen I believe) was there and helped me grab exactly what I needed. I even bought a bathing suit without trying it on because I trusted her so much! I quickly followed the Story instagram to get frequent updates! You have a fan from NYC thats for sure!!

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    Groove - adult - Updated June 2026

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