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Belle Lacet Lingerie

4.5 (76 reviews)
ModerateLingerie
Closed 12:00 pm - 5:00 PM

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Lourdes V.

I stopped by this shop searching for a bra to wear with a dress.. I was measured first and the sales lady went right to work pulling several options.. Lucky for me I found what I needed right away plus two additional bras and a collection of cute undies .. I wasn't planning on spending that much money or time but when the fit and the service is perfect you don't think twice I never thought of myself as being hard to fit but wow the variety and quality was amazing.. looking for something new or sexy stop by this shop and treat yourself .. thanks again for your help!!

N L.

I absolutely despise buying bras....until now! Belle Lacet is a beautiful shop owned buy the nicest woman who knows undergarments. My girls are happy and I left with cute bras that are comfortable and are an excellent fit! I will be back!

Kaylise O.

Okay Ladies. I've struck gold with not only the SELECTION of Intimates in this store, but also with the fabulous STAFF. They are caring and know their stuff about Lingerie. The fitting is key. I tried walking away with a style I loved rather than how it didn't fit properly. The incredible Store Manager, said if you see gapping it's not fitting you right. I was really in love with the style, so she said I get Leopard in often you'll find it again. They measured my waist/bust CORRECTLY. Not like when we are used to being judged by "her secret" if you catch my drift. I found out I have been squeezing into the wrong size for the last 4 years!!! Why you make ask? The amazing Manager at Belle Lacet said it perfectly. "They measure you by what they have in THEIR store. Not what fits you." It was a sure eye-opener for me. Do yourself a favor and pop in here if you can't find or want to find more options! Thank you for reading this review there's much more wonderful things to say.

Before getting a properly fitting bra and after.

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1 year ago

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Karla Y.

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1 year ago

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Karla Y.

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1 year ago

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6 years ago

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2 years ago

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2 years ago

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3 years ago

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5 years ago

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5 years ago

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3 years ago

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3 years ago

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4 years ago

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5 years ago

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3 years ago

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Karla Y.

I’m so happy we were able to help you. Thank you for the kind words.

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11 years ago

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7 years ago

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6 years ago

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9 years ago

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Karla Y.

Nellie! What a great review. Thank you so much.

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6 years ago

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9 years ago

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6 years ago

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4 years ago

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6 years ago

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5 years ago

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11 years ago

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10 years ago

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4 years ago

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5 years ago

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7 years ago

Nice selection and lots of choice. Quality. Great customer service. Very helpful found 2 bras.

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7 years ago

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7 years ago

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8 years ago

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10 years ago

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12 years ago

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8 years ago

Extremely pleased. Kristina was helpful and patient. I have never had success buying or being fitted for a bra. Highly Recommend.

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5 years ago

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8 years ago

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9 years ago

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5 years ago

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Ask the Community - Belle Lacet Lingerie

Review Highlights - Belle Lacet Lingerie

Karla was so welcoming, knowledgeable, patient and listened to my concerns and preferences.

Mentioned in 11 reviews

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I popped into story essentials to grab a few panties since I forgot to pack them on my most recent…read moretrip to phoenix. The owner (Jen I believe) was there and helped me grab exactly what I needed. I even bought a bathing suit without trying it on because I trusted her so much! I quickly followed the Story instagram to get frequent updates! You have a fan from NYC thats for sure!!

I stopped into this store hoping to be fitted for two new bras. The store was completely empty, yet…read morethe owner told me I would need to come back on Tuesday to be fitted. The interaction felt dismissive and quite rude. Given that this is a high-end boutique selling very expensive bras, I expected a higher level of customer service and professionalism. Unfortunately, I did not feel valued as a potential customer and will not be returning. I would not recommend this store based on my experience. Thank you for taking the time to respond. I'd like to clarify that my concern was never about your appointment policy. If fittings require appointments, I completely respect that. What I did not appreciate was the manner in which I was spoken to when I walked in. The tone felt dismissive and unwelcoming, which is why I left feeling disappointed. After leaving, we sat outside at La La Land for quite some time and did not see a 3:00 appointment arrive at or shortly thereafter. Regardless, whether a client was scheduled or not, professionalism and courtesy are what I value most in a retail experience -- especially in a high-end boutique setting. We all have challenging days, and I genuinely understand running a business solo. However, it's never okay for a customer to feel spoken down to or unwelcome. I stand by my experience and wish you well.

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Groove - Groove's swim and dancewear can't be beat!

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Good vibes! Groove is where it's at!!…read more I felt welcomed, I was greeted by a nice young woman. The store was bright, clean, the merchandising was appealing, and they had a great selection of lingerie and toys. I did not feel worried or awkward the way I did at another adult shop I recently visited. What a breath of fresh air. The store was very clean and had a great vibe. The Groove associate was extremely friendly, knowledgeable and knew the appropriate space to give the customer. That's key and an excellent sales quality. The merchandise was well presented and the lighting was good to showcase everything available. This was an all around pleasant shopping experience. The employee was friendly, there to help, but not hovering. She was great, I felt comfortable with her. The location is strategic and needed in the area. Groove is a non-intrusive adult store located within the community! I saw several customers enter the store after me, which was nice. I want this place to stay. Side Note: if you come in with a backpack, you'll be asked to check it at the counter. I found this refreshing because unfortunately, some people can be shady and you really don't want that kind of clientele shopping next to you. I did appreciate her asking to hold the backpack.

This place sucks. I bought an item that had a sticker price of $90 but when I got home, I realized…read morethat my receipt said I'd been charged $100 + tax. I called the store, and the associate said they didn't have the ability to issue a refund (???) so they'd have a manager call me back. Fine. A manager called me back a week later and said they would not only issue a $10 refund to the card I used, but also that they'd have a $20 gift card waiting for me the next time I came in as an apology for the inconvenience. This was a really nice gesture! However, when I went into the store and asked the associate about the gift card, she just stared at me slack-jawed and said she "wouldn't know anything about that." End of discussion. Didn't say she'd check the back office, didn't offer to call her manager, nothing. Absolutely abysmal customer service. Going to these types of stores can already be uncomfortable, and Groove makes it worse. Go to Castle instead, where the associates genuinely care about ensuring you have a positive experience.

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Belle Lacet Lingerie - lingerie - Updated May 2026

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