Our first trip to this location, the store is one of the largest and includes more selections…read more We were greeted inside by the aptly named 'Joy' who after we toured the store on our own, Joy was wonderfully helpful and full of knowledge about the products we were interested in. Joy made a recommendation which has now become a quick favorite for us both. We'll be back!

Bad service fat lady in the front was very rude ( short hair blond/ Blueish caca green hair)read more

I would have given 5 stars if I had found a bra but I wasn't able to. I'm like a 46DD or 48F,…read moredepends on brand. They're known for hard to find sizes. I may have to go down to the awhatukee store. Regardless, Anna was super nice to us and tried to find what we need. I appreciate the help. Oh my gosh, Karla reached out to me personally and I went down to her Gilbert store and she found what I've been searching weeks for! I got a corset that fits me and a bra that holds all of the side boob in! And she helped me find a bra for my daughter. She is awesome! She knows her stuff. I had her order me some more items. Definitely will be back! Thanks Karla and your great staff.

I've shopped here for years and had repeated great experiences. Today was the complete opposite…read more My sizing has changed dramatically recently and I needed new bras. Based on previous experiences, I expected knowledgeable help being measured and fitted. Instead the young lady helping me seemed to be unsure how to help. I brought in my current bras (all purchased at Belle Lacette) to see if I could get the same or similar in a correct size. These were all full coverage, everyday types of bras. First - no measurements, or even an offer to measure me. She wasn't able to find the bra I wanted - not her fault I they're no longer carried. She brought me some alternatives. One worked, but the others were wrong shape, wrong size. It I was there to try things on, so I was willing to try on more. She brought back a skimpy, lingerie type bra. Nothing at all like what I showed her. No coverage - this was an assembly of straps and minimal cups. It was pretty but so far out of the ballpark from the examples I brought in. I had to call it quits. She wasn't able to help. Maybe she's never been trained? I come here for the service, but now I'll just order a few sizes from another source on line and try on at home. Such a disappointing experience.

This is a huge store with one of the widest varieties of feel good supplies that you can imagine,…read moreshort of going on the internet. The store is brightly lit, well laid out and inviting with good a/c in the Arizona summer heat. Employees are respectful, helpful and do not make one feel ashamed or embarrassed for being in the store, regardless of what you are purchasing. From soft to hard core, bachelorette party to intriguing, they have great prices on a wide selection of toys. I have to admit I'm not one who frequents such places, not that I am a prude mind you, but the experience was very user friendly. I would recommend this particular Castle store to anyone looking for anything ranging from novelty items to make your grandma blush items.

This place is huge! The wonderful gentleman helping my hubby and I last night was incredibly…read morehelpful, friendly but not overly intrusive!! I signed up for their rewards program because we will be back and shop around more!!

I wont specify the items that I go there for. but they always have them. OK, I will say, check out…read morethe leather section if thats your flavour. Whatever flavour else you may like, its there too. It is pricey, but its better to go somewhere that has what you need tha'ts going to fit right and and refrain from loosing a fastener, strap, snap, ring or whatever well beyond the point where you can no longer return it. I still have everything I bought there almost a decade ago, all in tact, and I cant say that of any other lingerie shop.

Hidden gem of a place frozen in time. Definitely worth checking out if you like old school vintage…read moredeadstock stuff. The employees are always nice there, decent prices on things as well as a broad selection.

I love this place. It's such an amazing experience from the beginning til the end. The store owner…read moreis so kind and very helpful. The items she has on sale is are super cute and affordable! Literally the whole shop has spots perfect for selfies! Even the dressing room area! There's even a hedge the owner decorates according to season. I highly recommend the shop and if not shop online! She has her items in store and online! Totally worth the love of it all!

This is my absolute favorite place to shop for boutique style clothing in my hood! Everything is so…read morecute and there are soooo many options to choose from! Not only clothing, but shoes, and accessories too! They are located just west of extension, on the north side of southern road in Mesa, go check it out before your home girl gets there first lol! Make sure you let them know that Steph sent you!!! Xoxo

If you want to splurge, this place has the most comfortable and classiest undergarments for women…read more Sure, it's expensive, but if you catch their clearance sale, it's a darn good deal! Picture yourself laying on the bed with only the silkiest, softest lingerie with lacy fringes. Now, if you're a guy reading this, picture your favorite lady as you lay beside her feeling the lingerie next to your skin. You'd probably be thinking about wanting to wear one too. Not judging. Monique H. is right about the pH.

I stopped in Soma while out after having Iron Infusion that morning. I assumed I was fine but was…read morewarned of dizziness and light headed. While walking in and browsing I got a little dizzy and the Lady working there walked over and assisted me. Had me sit down and even got the fan directly on me. I was fine and it passed very quickly but she insured me to sit there until I was ready to move. I really wish I got her name. It was September the 3rd. She needs to be recognized for how compassionate and caring she was. I didn't buy anything that day but I am definitely going back this weekend. Soma will definitely have my support going forward.

Miranda was so kind from the beginning phone call. She was very warm and made sure to learn more…read moreabout me as a person to shape the session, as well as sharing her own personal connection and drive to do her work. Communication was very clear throughout the process on logistics, checking in on my preferences and personal styles from things like what words I wanted to embody in my pictures to even the type of music I wanted played the day of, which was helpful and made everything very personalized. The day of was great! Her studio sets are very nice, and it was clear from her opening event that she's created a great community around her. I was nervous and tend to get very self conscious when taking pictures, but she made me feel so comfortable and walked me through everything. I think it's a testament to her warm personality that things felt very natural and fun. I felt the prettiest I've ever been looking at some of the photos she showed me, and I can't wait to see the final ones! Would definitely recommend if you're curious at all and want a little confidence boost/reminder of who you are.

This was my 4th session with Miranda, but I booked it almost 18 months ago after my first session…read more Why? It's that memorable! The entire experience will stay with you a long time. Miranda is so good at making you feel special. She covers everything practical, and then on the actual day spends hours with you. She will keep you company during hair and makeup (Tanya is exceptionally talented) and help you fine tune the looks you are going for. This shoot was to celebrate my upcoming 60th birthday. I was excited to do a set with the wings. I can tell you, it was magical!!! If you are considering this, please do it. You are safe with Miranda and will not regret doing this for yourself.

I had the fortunate experience to find this great store. Finding bras has always been a unicorn…read moreexperience until now. A lovely young girl Kai measured me & found two perfectly fitting bras with the right amount of sexiness. I definitely will go back!!!

First time here to shop. I got tired of being sized wrong at Victorias Secret. My last visit at VS…read moreI was sized 3 times same day and all different to end up with a bra that was too tight.. which we know is already pricey and not worth it. I came here and the young specialist was nice! She sized me perfectly. I ended up buying two bras and will be back for more. I really enjoyed my experience here. I also liked that they sell vibrators! Good deals here in lingerie needs. The girl was so nice she asked if I liked lavender and gave me a mesh ouch of fresh lavender. Super sweet! . I will be back!

Had what I needed at a reasonable price. Also they offered a military discount and had a rewards…read moreprogram for return customers. Staff was friendly and the location was clean and well organized. Not A Sleazy Hole. Lots to choose from. Thanks for the assist.

Rude white ginger lady with messed up teeth needs a attitude check. Today I was trying to purchase…read morea pair of $70 pleasures and had asked if I can get a pair without marks on them/ a pair that people clearly haven't been trying on , she then asked me what marks and I showed her and she walked away to have her employee tell us they don't have any other pairs in the back just rude

UPDATE: Jen responded to my email within seconds and even called from her personal number. She…read moreempathized with my situation and invited me to come in this evening and explained that they are having service issues with their current phone provider and that they do have a voicemail. I really appreciate the prompt follow up and accountability, and I'm excited to go back in and get a bra that we're sure fits *perfectly*. My other bra is wonderful so I have no doubts I'll be able to get this resolved. Thank you, Jen!! --- The service was absolutely lovely, but I'm disappointed I left with a bra that has a band size too large after a fitting on Saturday. Their location is quite far from me so I tried calling at 11 AM and have called 3 times since, trying after 30 minutes each time. I haven't been able to get through at all, and I'm disappointed that there's no voicemail. I ended up emailing them and will update this review with how they respond (if they're able to). If you have a phone number associated with your business, please make sure that it's either available to be called or at the very least, have a voicemail. Forcing customers to either A) Travel a long distance to speak in person or B) call multiple times is frustrating to say the least. I sincerely hope they respond positively to my email and are open to either an exchange or refund. The only reason why this review isn't a 1 star is because I absolutely had a wonderful time at the bra fitting and both individuals were very personable.

I stopped into this store hoping to be fitted for two new bras. The store was completely empty, yet…read morethe owner told me I would need to come back on Tuesday to be fitted. The interaction felt dismissive and quite rude. Given that this is a high-end boutique selling very expensive bras, I expected a higher level of customer service and professionalism. Unfortunately, I did not feel valued as a potential customer and will not be returning. I would not recommend this store based on my experience. Thank you for taking the time to respond. I'd like to clarify that my concern was never about your appointment policy. If fittings require appointments, I completely respect that. What I did not appreciate was the manner in which I was spoken to when I walked in. The tone felt dismissive and unwelcoming, which is why I left feeling disappointed. After leaving, we sat outside at La La Land for quite some time and did not see a 3:00 appointment arrive at or shortly thereafter. Regardless, whether a client was scheduled or not, professionalism and courtesy are what I value most in a retail experience -- especially in a high-end boutique setting. We all have challenging days, and I genuinely understand running a business solo. However, it's never okay for a customer to feel spoken down to or unwelcome. I stand by my experience and wish you well.