Friendly place with no judgemental looks . Easy to shop or just look around . Great for gag gifts…read morefor friends.

Great customer service, wide variety of selection & the prices were way better than I had…read moreanticipated! Girls at the counter were very knowledgeable with the products they sell & super friendly! No need to drive all the way out to the castle if you're in Tempe. It's a 1 stop shop @ Fascinations!

I've shopped here for years and had repeated great experiences. Today was the complete opposite…read more My sizing has changed dramatically recently and I needed new bras. Based on previous experiences, I expected knowledgeable help being measured and fitted. Instead the young lady helping me seemed to be unsure how to help. I brought in my current bras (all purchased at Belle Lacette) to see if I could get the same or similar in a correct size. These were all full coverage, everyday types of bras. First - no measurements, or even an offer to measure me. She wasn't able to find the bra I wanted - not her fault I they're no longer carried. She brought me some alternatives. One worked, but the others were wrong shape, wrong size. It I was there to try things on, so I was willing to try on more. She brought back a skimpy, lingerie type bra. Nothing at all like what I showed her. No coverage - this was an assembly of straps and minimal cups. It was pretty but so far out of the ballpark from the examples I brought in. I had to call it quits. She wasn't able to help. Maybe she's never been trained? I come here for the service, but now I'll just order a few sizes from another source on line and try on at home. Such a disappointing experience.

It is unreasonable to not have a true return policy and to only offer store credit especially when…read morethe bras cost what they do. I purchased two bras and after getting them home, tried them on again for a longer period of time than I had in the dressing room, and one caused me to break out in a rash because the fabric turned out to be extremely itchy. I was a first time customer and it was not even mentioned that there is no refund for returns should they not work out. They should be very up front with that information. It is the responsibility of the shop to INFORM VERBALLY to new customers about an extremely different return policies that are nowhere near the same in other businesses selling the same products. I was appalled and disgusted that I couldn't return them for a refund when I had never worn them and came back a week after purchase-soonest I could get there considering their store hours and I work a full time job. This is absolutely the "pink tax" or "women tax." To say no return whatsoever is unacceptable in business today and honestly now I have a store credit I will not use and I will not refer this business to anyone. I have lost nearly $200, so to me, this is theft by the business considering I won't be able to find a bra that fits my body type in that shop. Store credit is useless when it won't get used and to say it never expires well, what if the business closes? Then the store credit is absolutely useless. I had hoped to find good customer service at a local business, but turns out that is not the case.

This place is huge! The wonderful gentleman helping my hubby and I last night was incredibly…read morehelpful, friendly but not overly intrusive!! I signed up for their rewards program because we will be back and shop around more!!

The employees did not acknowledge us entering the store. All four employees were around a table…read moretalking about one of their drunk mom vomiting guacamole. Real turn off. They only acknowledged us as we left without purchase which about 30 mins later. Asking if they could help us. Too late and so unprofessional.

Hidden gem of a place frozen in time. Definitely worth checking out if you like old school vintage…read moredeadstock stuff. The employees are always nice there, decent prices on things as well as a broad selection.

Now I know I have this thing for Fascinations but this is one of the best stores I have been into…read more HUGE selection of porn. An incredibly large selection of dongs, toys, bathing suits, panties, night club wear, hosiery, lotions, oils, shoes, magazines, bondage, latex, whips, chains, and did I mention they are also a smoke shop? They have plus sizes and their shoe selection goes up to a size 14 for you beautiful men and women out there. Seriously take your time and see what they have to offer, you will be like a kid in a candy store. I was excited to see that they have the Sybian but not to be left out they have the Venus 2000 for you guys. They will also buy those old pornos you don't want. Things are perhaps not too organized but that is the fun of the store. They do have some items on sale and if you buy 2 movies, you get the 3rd free! They are open late on the weekends until 1 am.

This is my absolute favorite place to shop for boutique style clothing in my hood! Everything is so…read morecute and there are soooo many options to choose from! Not only clothing, but shoes, and accessories too! They are located just west of extension, on the north side of southern road in Mesa, go check it out before your home girl gets there first lol! Make sure you let them know that Steph sent you!!! Xoxo

Omg i Love this store, everytime I come to Phoenix I stop by and get my dresses…read more Im from NY

I stopped in Soma while out after having Iron Infusion that morning. I assumed I was fine but was…read morewarned of dizziness and light headed. While walking in and browsing I got a little dizzy and the Lady working there walked over and assisted me. Had me sit down and even got the fan directly on me. I was fine and it passed very quickly but she insured me to sit there until I was ready to move. I really wish I got her name. It was September the 3rd. She needs to be recognized for how compassionate and caring she was. I didn't buy anything that day but I am definitely going back this weekend. Soma will definitely have my support going forward.

Of the handful of times I've come here the sales people are always helpful and friendly. Parking is…read morea bit hard to come by. The selection is great and usually a decent amount of color, size, and style offerings. Store is generally spacious and good value and quality for what you pay for.

Miranda is a professional and has such positive energy you cant help but feel comfortable. The…read moreprocess seemed self indulgent so I avoided it for years. But I did it -loved it , and had a lot of fun feeling feminine and sensual even in my 50's. It was I gift for my husband but also myself. As someone who is typically more comfortable taking the photos than being in them, it was nice to see myself in a flattering light with no judgement but my own. It is something I can hang on to and even if I never show anyone - it is a powerful thing to have for yourself. Knowing you can be strong, professional, resilient , etc but also have this feminine part of yourself documented as part of you also, is really cool-whether you share it or not. That being said -my husband loved it ;)

Miranda and her team are amazing. Not only during the day of the shoot, but the communication prior…read moreto my shoot was amazing. I absolutely loved her process and how she made me feel comfortable and built trust with me prior to the session. Definitely allowed me to drop my walls and embrace the experience. Overall, I felt so sexy and confident. It's the perfect way to show yourself some self love and get pampered for a day. I can't wait to see the results! Absolutely would book again with Miranda!!

I had the fortunate experience to find this great store. Finding bras has always been a unicorn…read moreexperience until now. A lovely young girl Kai measured me & found two perfectly fitting bras with the right amount of sexiness. I definitely will go back!!!

First time here to shop. I got tired of being sized wrong at Victorias Secret. My last visit at VS…read moreI was sized 3 times same day and all different to end up with a bra that was too tight.. which we know is already pricey and not worth it. I came here and the young specialist was nice! She sized me perfectly. I ended up buying two bras and will be back for more. I really enjoyed my experience here. I also liked that they sell vibrators! Good deals here in lingerie needs. The girl was so nice she asked if I liked lavender and gave me a mesh ouch of fresh lavender. Super sweet! . I will be back!

This is my second time in and both experiences were wonderful! The associates were helpful and…read moreknowledgeable about the products without doing that intense hover over your shoulder thing that other stores do. Victoria was wonderful to chat with and she made some excellent recommendations that I ended up purchasing. I've spent a lot of time in the service industry and this location definitely has it down when it comes to customer service. Kudos to management for keeping such a clean and well stocked store on top of maintaining a staff of excellent employees. This will absolutely be my go to spot for stage outfits, wrestling approved bikinis and photoshoot outfit needs! Pros - Clean and well organized - Friendly and genuinely helpful staff - Unique and wide variety of items - Great selection of sizes - They have shoes ladies and gents!!! - Pretty decent fet. section for those who are bdsm curious - The WALL OF BIKINIS (there's even marching masks) - Competitive prices and good quality products Cons - Parking lot is a bit small and awkward but its Phoenix so I expect that

Excellent selection, great customer service, and a overall fun experience for the wife and I!read more

I popped into story essentials to grab a few panties since I forgot to pack them on my most recent…read moretrip to phoenix. The owner (Jen I believe) was there and helped me grab exactly what I needed. I even bought a bathing suit without trying it on because I trusted her so much! I quickly followed the Story instagram to get frequent updates! You have a fan from NYC thats for sure!!

I stopped into this store hoping to be fitted for two new bras. The store was completely empty, yet…read morethe owner told me I would need to come back on Tuesday to be fitted. The interaction felt dismissive and quite rude. Given that this is a high-end boutique selling very expensive bras, I expected a higher level of customer service and professionalism. Unfortunately, I did not feel valued as a potential customer and will not be returning. I would not recommend this store based on my experience. Thank you for taking the time to respond. I'd like to clarify that my concern was never about your appointment policy. If fittings require appointments, I completely respect that. What I did not appreciate was the manner in which I was spoken to when I walked in. The tone felt dismissive and unwelcoming, which is why I left feeling disappointed. After leaving, we sat outside at La La Land for quite some time and did not see a 3:00 appointment arrive at or shortly thereafter. Regardless, whether a client was scheduled or not, professionalism and courtesy are what I value most in a retail experience -- especially in a high-end boutique setting. We all have challenging days, and I genuinely understand running a business solo. However, it's never okay for a customer to feel spoken down to or unwelcome. I stand by my experience and wish you well.