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    Groove

    4.6 (167 reviews)
    Closed 10:00 am - 10:00 pm

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    Reviews With Photos

    love it !
    Senorita G.

    They have lots of fun items at this adult store good for girls night out or just adult fun time I do wish they had a larger selection if boxed fishnet outfits but they do have a variety of sizes for voluptuous ladies which I thought was nice because some of my thicker friends have to online order mostly

    Spicy-ness is groove 3

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    26 days ago

    Nikki was awesome with helping me on my purchase ! I was looking for pole grip and the service was super fast !

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    2 months ago

    Great selection and products . Very wonderful customer service would recommend it all the way to anyone passing through

    Helpful 1
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    10 months ago

    Business owner information

    Photo of Amanda J.

    Amanda J.

    Helpful 9
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    1 month ago

    Mickey Violet and Sky were extremely helpful. Would strongly reccomend for the service and selection alone.

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    10 months ago

    Helpful 1
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    1 year ago

    Helpful 3
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    6 months ago

    Great selection, fabulous staff. Highly recommended! Fun place to bring a partner and shop for fun stuff.

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    9 months ago

    Amazing Selection of items for both him and her! The staff was fantastic! Very friendly and helpful!

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    1 year ago

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    7 months ago

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    2 years ago

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    Amanda J.

    Helpful 4
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    Love this 5
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    6 months ago

    Always have good experience , customer service is always the best. I will be returning.

    Helpful 1
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    1 year ago

    Business owner information

    Photo of Amanda J.

    Amanda J.

    Helpful 1
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    Photo of Liz D.
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    9 months ago

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    4 months ago

    Helpful 2
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    4 months ago

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    10 months ago

    Cool place, affordable prices and love the vibe. There's a good selection for men women and everyone else. Definitely coming back again

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    6 months ago

    Great selection of products and wide variety of quality items. Employees are very helpful and answered all my questions.

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    10 months ago

    Hailee and Mariah were super sweet and helpful !!! thank you for everything!!!!!!!!!!!!!

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    3 years ago

    Helpful 0
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    6 months ago

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    8 months ago

    Excellent products and customer service. Definitely worth checking out if you're in the area. Thank you.

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    7 months ago

    Best store that I seen so far, they have a lot of options, well organized recommend coming

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    7 months ago

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    8 months ago

    high variety of products. super helpful and kind, very welcoming space i would highly recommend!

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    1 year ago

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    9 months ago

    Service and value were fantastic. Definitely would recommend for future use to others. Excellent service towards us

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    10 months ago

    Great great great place. Definitely one of the most no judgement places I have ever been too. Staff very helpful.

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    1 year ago

    Business owner information

    Photo of Amanda J.

    Amanda J.

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    2 years ago

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    2 years ago

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    2 years ago

    Helpful 4
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    3 years ago

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    Amanda J.

    Helpful 1
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    3 years ago

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    Amanda J.

    Helpful 2
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    3 years ago

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    5 years ago

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    Amanda J.

    Helpful 1
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    2 years ago

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    2 years ago

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    2 years ago

    Great variety!! Found exactly what we were looking for and more! Highly recommended you won't be disappointed!

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    2 years ago

    Classy spot. Very professional and great staff. Lots of things to see and very helpful with questions etc.

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    Photo of Amanda J.

    Amanda J.

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    Page 1 of 5

    Groove Reviews in Other Languages

    Ask the Community - Groove

    Do you take tap to pay?

    Groove does accept Apple Pay as a form of payment. :-) Thank you!

    Do they have male sex toys like pocket pussys n what not?

    Groove carries a wide variety of male toys-they are available to view on our website at www.inthegroove.com. Thank you for your inquiry!

    Do they have a theater?

    Hi Loyalty, Groove has no theatres or booths - Groove is an upscale lingerie and adult novelty boutique. Thank you!

    Is there a way to do a pick up order?

    Hi Alex, you may place an order online for pick up on our website: www.inthegroove.com. Place your order as usual, and specify "pick up" as your preferred method of delivery. Thank you! :-)

    Do you guys sell latex clothes?

    Groove carries a selection of latex, vinyl and leather wear at all locations. Thank you for your inquiry!

    Do you guys sell penis rings?

    Can a minor accompany an adult in the store?

    It depends on the store, and how young the minor is. Babies and toddlers are fine - mothers shopping with their children must keep them with them at all times.

    Does your location have Plus Size items available?

    Yes, Groove offers a wide variety of plus and curvy lingerie. Thank you!

    Do they sell libido pills for men/women?

    Yes they sure do!

    Are male and female crossdressers welcome to come into groove and shop comfortably?

    Bro... it’s 2020 in Gilbert, not 1968 in Baltimore. Unless YOU have done something to earn expulsion or prohibition from the shop, every appropriately aged adult can go in. The staff has never once flinched nor made me feel uncomfortable, even… 

    Does groove sell poppers?

    Groove sells an assortment of head cleaners. 10ml bottles are $14.99 and 30ml bottles are prices at $19.99. thank you!

    Hello I was just wondering if you're still open or if hours has changed?

    Groove will be open this week, but we are gradually reducing business hours. We want to support our staff and guests in the safest ways we can. Thank you

    Do you guys have Black Friday deals?

    Hi Jasmine, Groove will have some sales on Black Friday. Emails with info will go out to Groove Rewards members a few days prior to Thanksgiving. Groove does not do HUGE storewide sales like big box retailers, but there will be some good deals for… 

    Do they have private rooms?

    Groove does not have private rooms or booths.

    View All 16 Questions

    Belle Lacet Lingerie

    Belle Lacet Lingerie

    4.1
    (9 reviews)
    2.7 mi

    I've shopped here for years and had repeated great experiences. Today was the complete opposite…read more My sizing has changed dramatically recently and I needed new bras. Based on previous experiences, I expected knowledgeable help being measured and fitted. Instead the young lady helping me seemed to be unsure how to help. I brought in my current bras (all purchased at Belle Lacette) to see if I could get the same or similar in a correct size. These were all full coverage, everyday types of bras. First - no measurements, or even an offer to measure me. She wasn't able to find the bra I wanted - not her fault I they're no longer carried. She brought me some alternatives. One worked, but the others were wrong shape, wrong size. It I was there to try things on, so I was willing to try on more. She brought back a skimpy, lingerie type bra. Nothing at all like what I showed her. No coverage - this was an assembly of straps and minimal cups. It was pretty but so far out of the ballpark from the examples I brought in. I had to call it quits. She wasn't able to help. Maybe she's never been trained? I come here for the service, but now I'll just order a few sizes from another source on line and try on at home. Such a disappointing experience.

    It is unreasonable to not have a true return policy and to only offer store credit especially when…read morethe bras cost what they do. I purchased two bras and after getting them home, tried them on again for a longer period of time than I had in the dressing room, and one caused me to break out in a rash because the fabric turned out to be extremely itchy. I was a first time customer and it was not even mentioned that there is no refund for returns should they not work out. They should be very up front with that information. It is the responsibility of the shop to INFORM VERBALLY to new customers about an extremely different return policies that are nowhere near the same in other businesses selling the same products. I was appalled and disgusted that I couldn't return them for a refund when I had never worn them and came back a week after purchase-soonest I could get there considering their store hours and I work a full time job. This is absolutely the "pink tax" or "women tax." To say no return whatsoever is unacceptable in business today and honestly now I have a store credit I will not use and I will not refer this business to anyone. I have lost nearly $200, so to me, this is theft by the business considering I won't be able to find a bra that fits my body type in that shop. Store credit is useless when it won't get used and to say it never expires well, what if the business closes? Then the store credit is absolutely useless. I had hoped to find good customer service at a local business, but turns out that is not the case.

    Photos
    Fashionable, pocketed, post mastectomy bras.
    Fashionable, pocketed, post mastectomy bras.
    Fantasie at Belle Lacet Lingerie, Gilbert
    Fantasie at Belle Lacet Lingerie, Gilbert
    Wander by Skarlett Blue at Belle Lacet Lingerie

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    Wander by Skarlett Blue at Belle Lacet Lingerie
    Le Boudoir Studio

    Le Boudoir Studio

    4.9
    (106 reviews)
    3.7 mi

    Just absolutely amazing. Miranda is phenomenal with her camera skills as well as her hospitality…read moreskills. She made me feel at ease and so comfortable like I was a girlfriend talking about every day life. She is very responsive and interactive. She was great with her instructions and never made me feel rushed. She also was available to answer any questions I had prior to my appt. I was impressed with the makeup/hair artist Tanya. They make a great team to get amazing photos. 1 billion out of 10 recommend.

    Miranda is a professional and has such positive energy you cant help but feel comfortable. The…read moreprocess seemed self indulgent so I avoided it for years. But I did it -loved it , and had a lot of fun feeling feminine and sensual even in my 50's. It was I gift for my husband but also myself. As someone who is typically more comfortable taking the photos than being in them, it was nice to see myself in a flattering light with no judgement but my own. It is something I can hang on to and even if I never show anyone - it is a powerful thing to have for yourself. Knowing you can be strong, professional, resilient , etc but also have this feminine part of yourself documented as part of you also, is really cool-whether you share it or not. That being said -my husband loved it ;)

    Photos
    We are now booking for Valentine's Day!
    We are now booking for Valentine's Day!
    We love shooting in our Phoenix studio!
    We love shooting in our Phoenix studio!
    Moodier editing more your style? Book with us at our Phoenix location!

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    Moodier editing more your style? Book with us at our Phoenix location!
    Story Essentials

    Story Essentials

    4.8
    (40 reviews)
    14.9 mi
    $$$

    UPDATE: Jen responded to my email within seconds and even called from her personal number. She…read moreempathized with my situation and invited me to come in this evening and explained that they are having service issues with their current phone provider and that they do have a voicemail. I really appreciate the prompt follow up and accountability, and I'm excited to go back in and get a bra that we're sure fits *perfectly*. My other bra is wonderful so I have no doubts I'll be able to get this resolved. Thank you, Jen!! --- The service was absolutely lovely, but I'm disappointed I left with a bra that has a band size too large after a fitting on Saturday. Their location is quite far from me so I tried calling at 11 AM and have called 3 times since, trying after 30 minutes each time. I haven't been able to get through at all, and I'm disappointed that there's no voicemail. I ended up emailing them and will update this review with how they respond (if they're able to). If you have a phone number associated with your business, please make sure that it's either available to be called or at the very least, have a voicemail. Forcing customers to either A) Travel a long distance to speak in person or B) call multiple times is frustrating to say the least. I sincerely hope they respond positively to my email and are open to either an exchange or refund. The only reason why this review isn't a 1 star is because I absolutely had a wonderful time at the bra fitting and both individuals were very personable.

    I stopped into this store hoping to be fitted for two new bras. The store was completely empty, yet…read morethe owner told me I would need to come back on Tuesday to be fitted. The interaction felt dismissive and quite rude. Given that this is a high-end boutique selling very expensive bras, I expected a higher level of customer service and professionalism. Unfortunately, I did not feel valued as a potential customer and will not be returning. I would not recommend this store based on my experience. Thank you for taking the time to respond. I'd like to clarify that my concern was never about your appointment policy. If fittings require appointments, I completely respect that. What I did not appreciate was the manner in which I was spoken to when I walked in. The tone felt dismissive and unwelcoming, which is why I left feeling disappointed. After leaving, we sat outside at La La Land for quite some time and did not see a 3:00 appointment arrive at or shortly thereafter. Regardless, whether a client was scheduled or not, professionalism and courtesy are what I value most in a retail experience -- especially in a high-end boutique setting. We all have challenging days, and I genuinely understand running a business solo. However, it's never okay for a customer to feel spoken down to or unwelcome. I stand by my experience and wish you well.

    Photos
    Story Essentials
    Story Essentials
    Story Essentials

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    Groove - adult - Updated August 2026

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