I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

Love this place, we've had so many computers built by these guys and will continue to do business…read morehere. We drive from Plano to get here and the drive is worth it.

I must put in a better than good work about Steven and in the background Kevin…read more Like others wo come to the shop, I was frustrated because I think I know how to manage computer inconveniences and do basic destroy the virus, but, there was no virus and no answer. Kevin was methodical and diligent about isolating my computer glitch and then fixing it. His patience and methodology even amazed me as after 2+ days of continual experimentation, Steven texted me and game me good news. If you have a problem with your computer, give PC ICU a chance. I did and if I ever have another issue, I know where to find them.

Service was concise, professional, and quick. Would recommend- X1 Thinkpad broken charging port.read more

This company is outstanding. They have now fixed my third family computer-- they are my go-to guys!…read moreThey have the quick turnaround I needed, fair pricing and let me know exactly what was going on in a language I understand. Thank you so much-- I will continue to recommend you to everyone I know.

Do not take your computer here unless you want to be challenged to a fight in the parking lot…read more Seriously. That's exactly what happened to me Friday in Allen, TX, by PC Geeks' tech, Geoff Bennett. Apparently, geeks like street fights these days. Who knew? My account is below if you care to read it. My encounter with this business started normally enough. I was having a power problem with my PC, and took it to PC Geeks last Saturday. I was checked in by a gentleman there who said that the tech working on my computer would be Geoff, that the upfront charge for diagnostics was $49, and that Geoff would be in touch with me Monday after diagnosis. I spoke with Geoff on Monday, and he indicated that a part needed to be ordered, and that it would take a few days to receive the part. When I called Friday I was told the part wasn't there yet. Being a bit perturbed, having the expectation that the repair would have been done by Friday, that the part had not arrived, and that I was having to do all of the follow-up on the repair - having had no deliberate updates from PCG - I told Geoff to cancel the repair, and that I would just source the part myself. I was nearby, and showed up within 10 minutes of my phone call, and asked for my computer. Geoff brought my computer to the front desk. I started to pick it up to leave, and Geoff bellowed, "I TOLD YOU IT WAS 4-5 DAYS FOR DELIVERY OF THIS PART!" When I countered with my understanding that the job would be finished Thursday or Friday this week, he cut me off and yelled, "ARE YOU CALLING ME A LIAR?!" "OK Geoff, I think we're done," I said. "Give me an f-ing break," I mumbled as I reached for the door - as any normal, self-respecting person might do when met with a boorish idiot like this. Geoff heard me and followed me out to the parking lot trying to provoke a fight, saying "what did you say to me?" I repeated what I said, "give me a break." He corrected me and said, "no you said give me a f-ing break." "What's the difference?" I said. "Do you want to go? I'm ready to go [fight] right now!" he said. I squared up to him with my computer still under my arm and said, "are you really doing this?" He continued and said, "do you want to go, because I'm ready!" I told him I was leaving, I put my computer in the car and left. I don't normally or regularly write business reviews or post complaints. If a business' service doesn't line up with my expectations I may express my dissatisfaction directly, but I usually just to move on and take business elsewhere. I take exception when someone follows me to the parking lot and threatens me. And you should too. By the way, I took my computer directly to Best Buy, and they diagnosed it, no charge. They did not have the part, but the tech was very nice and allowed me to pick his brain for 5 minutes. I went home, and ordered a part on Amazon. It is being delivered (overnight, no charge). And I am installing it myself today.

First time pc builder here,had a great customer service experience with reception but,charged me…read more200$ for just connecting the small 1 pin on the bottom of the motherboard (I had them flip flopped),no organization of the wires ( I had to do it myself) and apparently didn't correctly connect my fans so now I can't read temps. Had to replace my fans thanks a lot. Wish they had told me this Overall point: Shouldn't have been 200$ for just connecting a single power connecter wire pretty much scammed me.

The service and care at this establishment was superior. Teresa was helpful and personable when I…read morecalled and the same feeling of customer service was evident when I arrived. Teresa explained the process thoroughly of how my computer would be serviced. She was knowledgeable and had a sense of urgency to ensure a quality job would be done in a timely manner. Please support this local establishment who gives back to the community with their expertise in computers. Thank you!

Needed a pc put back together after a move plus upgraded a couple of parts. Been using the pc for…read moremore than a month now and everything is working fine. Would use again.

The hard drive crashed in my 10+ yr old Dell desktop, windows 10 computer. I was bummed out, as I…read moream on my computer daily working on various projects. After researching where to get it repaired or to just get a new computer, I decided on Integrity Computer Solutions to see if it could be repaired. Phillip did a terrific job replacing the hard drive, increasing the memory and saving all the data on my old hard drive. I am now working on my computer, as it works better than ever. I am so pleased with the work that Phillip did. Definitely will use Integrity Computer Solutions again. 5 STARS rating, for sure. Thank you.

My issue concerned my Panasonic 4K Blu-ray Player. After two years, the disc loading tray, suddenly…read morewould not open. I googled the problem and tried all of the suggested solutions. No luck. When I took the player to Flick Tec, the player was repaired and working while I waited! I was so happy that I got to take my player home and enjoy it that very night! Thank you Flick Tec. you are the best!

Fantastic work and very fast! My laptop needed to be scrubbed and updated. They cleaned all the…read moreinternal drives and updated. I also had them add Microsoft Windows. All at a great price. Highly recommend!

Absolutely BLOWN AWAY! Called the owner Jacob today this afternoon to ask for a quote and for help…read moreand he fixed and got our son his system back! Granted I can't expect he can do this for everyone as not everything is as simple. Our case was our Master Boot Record being the issue, but he was able to fix it at light speed- I was SHOCKED! My son was so happy and he is now back to having a working PC! I would also add, he answered right when I called and had an answer right away! I would definitely recommend him! Would go back again, and love helping small businesses!

Jacob, has by far showed me the best customer service that I have received all year. I have a very…read moredestructive Son, so I typically purchase insurance on electronics. For my ps5 unfortunately I didn't. My son accidentally dropped his game. Causing damages to the USB port, and probably more. After frantically searching, and being quoted inflated prices ,from several other options. I felt like I hit the lottery when I came across Jacob. I then asked him to complete the repairs. Jacob's price was very inexpensive and reasonable. He also consistently maintained communication to keep me informed on the progress/price/ and or any changes. I would highly recommend This Business for your repairs. If I could Retain RZR Solutions for my business I would. For Now I've added Jacob from "RZR Solutions " to my Favorites.

I am technology illiterate and got frustrated in trying to download program files for a particular…read moreapplication. I called their number and Seth said to come in, no appointment necessary, and he would give it a whirl. Seth was amazing, highly knowledgeable and very patient. I highly recommend The Tech Guys for all your computer repairs and technology needs. Their website is very informative and your inquiry is answered quickly.

High recommend the tech guys. Seth did an amazing job on my pc. Had been having issues with games…read morecrashing for months. Eventually I brought it in and they worked on it for days. Finding many small issues with software and corrupt files. Eventually they got it to work and now my pc is working just like when it was new. Very satisfied with their service 10/10.