I recently purchased a new home and contacted Scott to coordinate installation of security, alarm,…read moreaudio, visual and other systems throughout the home; Scott came out during our inspection period and walked with me through the house looking at the existing systems and making suggestions for upgrades and then, after closing, he and his team of professionals installed the systems over the course of several days - he worked with Samsung, Sonos, Ring, Brinks Alarm, Optimum Internet, MyQ and other apps and systems until all were working perfectly and to the point where even I, a non-tech person, could operate them seamlessly; I would highly recommend Scott and his company - his company is so much more than home theatre!

This company did an evaluation on my home. After 6 months did not contact me. They finally…read moreresponded to my pleas to return and do the work the promised only to never show up. I have tried to contact the lead person Scott on several occasions and he said he would take care of and up to a year later nothing has been done. I am disappointed in the lack of professionalism and follow through. I would definitely not recommend this company.

Great store. Had a MB that I wanted to add an NVMe header too. The tech was very responsive and…read morehelpful and got me a great quote for the work. Sadly, the MFG has a different BIOS depending on whether or not that header was populated, and I ended up buying another model instead, but I will def go back to him the next time I need a repair!

Definitely do not recommend…read more They fixed my daughter's phone for $215. She started getting error messages right away, saying it was not a comparable device. When we asked about it, they said that's normal. (Incredibly annoying!) Then, shortly after she got a strange color blotch on the upper right corner. We didn't think much of it Bc they offer a "lifetime warranty". We took the phone back today at 10:45. They were supposed to open at 10 but no one was there & it was locked. Called the # & they said they were running late. We continued to wait until the guy showed up. He looked at the phone & said it isn't their fault & that they would need another $180 to fix the problem. He claimed that he thought it was because maybe my daughter sat on the phone. I explained to him that I weigh a lot more than my daughter and I said on my iPhone daily, and have never had the issue. He said, "Well, you have an original screen". I told him that I didn't realize that the screen that they replaced it with wouldn't be similar to the original quality of the screen, & he just shrugged his shoulders. I told him that we already spent a lot of money on the screen & didn't want to pay $180 more. He said he couldn't help us under warranty & suggested that my daughter "go be more careful with her phone". Place stinks. Would never use them again. Headed to buy a new phone now. Wish I had never wasted time or money here.

Absolutely! Here's the rewritten text:…read more Everything! This remarkable man made space in his schedule to help us that very day. In under 20 minutes, DeWayne expertly mounted two TVs. We are truly inspired to have found someone like DeWayne; his outstanding workmanship reflects his strong ethics. A good man committed to excellence! Also, his prices are Senior Approved! Finding an honest person is rare, you will love this man!

The team was so helpful and the process was very smooth! I love that they wore coverings on there…read moreshoes and were so quick! definitely recommend for all tv mounting and de-mounting services

Great service for the price. Our TV at our house had parts issue and Alex was amazing with service…read morei recommend anyone in north Texas area if your having trouble with your tv please visit Alex.

I can't really say how the service is because I didn't follow up after the $70 or so estimate. I…read moretook a 3 or 4 year old tv in and the replacement of the power supply would have cost as much as a new tv. I passed. So $70 down the drain but they at least disposed of the tv for me properly which I appreciate. Very friendly as well.

We searched, intentionally, for a local alarm monitoring system when we remodeled. There are so…read moremany Big Box competitors! Smith Thompson has faithfully served and protected our home. I know that they will do the same for you.

Wow!! Has this company gone downhill since we first started with them, we have used them for…read moreyrs!!! But since they went to the new "key pads" and apparently "new" customer service overseas - nothing works right and they sure do not care when you call them- Sad to see they do not care about their customers anymore - BYE BYE SMITH THOMPSON!!!