Did what he could, the IR repeater was not working because of a previous wiring problem. Got…read moreeverything else handled quickly and at a fair price.

Jonathan and his team did an excellent job mounting 4 large TVs. Especially impressed with the…read moreFrame TV over the fireplace. But all work was outstanding. They were here on time, went straight to work and even had to make room for a couch delivery. But they worked right around it and finished in just a few hours.

Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

Very disappointed with the performance of the system package that cost me over $10,000 (I purchased…read moretheir premium/top level speaker package and a number of other items they recommended). Before the installation, I shared my concerns below with the sales person/installer: 1. The size of the inwall speakers the recommended would not likely reproduce the full range of sound desired (especially midrange frequencies) 2. The soundstage produced by the front three speakers needed to anchor vocals to the faces onscreen - not localized to a speaker (especially not to the center channel located below screen). 3. I wanted clean but very strong bass performance that you could feel but not localize to a point in the room. After the installation I received a full demo and sure enough - they failed on all three points. - There is minimal midrange reproduction - The voices are localized on the center channel speaker (despite adjustments) - The powered subwoofer cost over $1,000, but lacks any real impact and it is easy to place where it is in the room I spent time afterwards with the installer sharing my concerns and asking for adjustments to be made. He made some efforts, but the equipment and configuration still produces very, very thin sound reproduction. There is no full range of deep rich sound in action movies (vehicle engines, explosions, etc.). Music on soundtracks sounds like it is playing out of a hand held radio. I told him I was not satisfied and not happy. All he could offer was to sell me additional speakers (left and right tower cabinet speakers and a second subwoofer), and he would give me credit back for two of the in wall speaker The amp is likely not adequate - should have gone with something higher current (Denon, Marantz or similar?). I trusted my money with their expertise/recommendations, and really feel like I failed to pick the right Home Theater company to accomplish a simple HT set up. The room is a dedicated HT room, only 14'x21' with 10' ceilings. I should have done more research. Lastly - on a personal note, I believe how an installer approaches "wire management" (see photos - no methodology) is an indicator of their attention to detail what standard they set for themselves. There is also a photo of their teeny tiny "premium" in wall speaker.

Robert Goodall is the AV guy I've been waiting for. I had a moderate project setting up 4 TVs and…read moreassociated Sonos sound bars as well as in ceiling speakers throughout the house. In addition I had my pet project, a moderate media room I've always dreamed about. I put out a request for companies to come by, give me their opinion of what needed to be done with recommendations on equipment. Out of the 4 I interviewed only Robert noted, what might seem like minor things, structural and WiFi issues that might/would affect what I wanted in the end. He came up with suggestions creatively and well within my budget. His first bid was crazy low, I know, weird. I asked him if I gave him 50% more what could he do. He upgraded key components but did not add anything. The original equipment was phenomenal, but the upgrade was unfrickin believable. The images on all TVs and especially the media room are so stunning . The sound, penetrating and enveloping. I do admit, Robert is slow at times responding to texts, calls or emails at first. He has a lot of projects and rightly so. I have had to text twice about post install stuff and he responded immediately, even when on site at another project. On one occasion he dropped everything and came to the house to reset one of the soundbars acting up. If he has availability and you need someone who actually listens to you, digests what you are saying and then implements your vision, not only to perfection, but better, You need Robert Goodall. I wish I could keep going...

They installed our whole house antenna and we're very pleased with that. Disappointed when tvs…read morestarted to pixel. Came out spent a lot of time trying to troubleshoot. I appreciate their efforts and time, but once installed they really were not able to problem solve issues. Their final resolve was all 4 of our tvs must have been effected by a power surge, despite all being on surge protectors. Called TV repair guy, who said no way based on channels and sometimes channels work and other times not. Tvs work on channel bands 2-13 and 13 up. Our tvs get clear channels depending on the time of day or tv. Even same time of day, one tv gets clear channel and others don't get it at all. So now we just stream everything clearly.

I thought the service was very good. Price is probably comparable to industry norm. Called them for…read moreoutdoor spotlights, doorbell and ceiling fans. Will work with again in the future.

I will definitely be back to Dennis services for future electrical needs. They installed a fan in…read moremy bedroom and it looks and works perfectly. I definitely could not have done it myself. Now I just need to pick the fan for my front room, and I'll be calling them again to install. Thanks yelp

We bought a home in Flower Mound and I contacted Charlie Brown for the installation of 8 tvs and…read moreseveral Sonos products. I looked at his reviews and they all seemed good from his customers so I had no doubt in hiring his company. I met Charlie and he asked for a favor if I could purchase the TV's and the Sonos from him as he can match the prices I received and it would help him with his sales. I obliged but to only find out that after purchasing them, the pricing on the tv's went down a couple weeks later (at this point they were all at his location and not installed). He gave me an attitude and said once they are purchased he couldn't match the price and I proceeded to tell him I would return them and buy them somewhere else. Finally he said he could do it. Charlie gave me a price "not to exceed a certain amount of money to install the tvs and several Sonos systems". He arrived the first day, installed the large 100" and then he left for another appointment and had his helper install the rest of the tvs upstairs . Two days later, he came back and installed the other 2 large tvs and hooked up only 2 Sonos systems. He quoted me 245/hr for 2 men. He still charged me when he left early the first day, on his Invoice he said he was here a certain day and worked 8 hours (he didn't) and that particular day my hardwood floors were being refinished and there was nobody allowed in the house. With the miscalculeted hours, the numerous cigarette breaks he took in front of my house, I learned that this guy is not about customer service, he is about getting in and getting as much money as he can from the customer and not even finishing his work. I have wires hanging down from the tvs, tvs that are not level and 2 of the tvs that have apple boxes that were suppose to be installed behind the tvs are actually hanging over the tvs at this very moment. I contacted Charlie a week ago after his shoddy work and fabricated hours for the warranty cards, the manuals for the items I purchased. Between the Sonos and the TVS alone I spent over 25K and 2 days of labor was 3400.00, so almost 30K was spent and I have not heard from Charlie since this request. Don't be fooled by this con-artist and the reviews he has on here, if anyone wants to see the pictures, the receipts of the Invoices, the emails sent to him, please reach out. I want everyone to be aware that this guy is not who he says he is. DO NOT DO BUSINESS WITH THIS COMPANY!

Very prompt and knowledgeable. Work begins Friday. We are so far very happy. I recommend Charlie…read moreBrown.

Great job by Kevin! Did everything he said he would do at the agreed upon price…read more Mounted a TV over the fireplace, installed an amplifier, wired everything, even had the amp able to play our music outside. Hello Augie

Derrick was out this week to install an 82" TV on my brick fireplace. He did since an incredible…read morejob for us! He is very professional and thorough. He'll be back out next week to hang two TV's on my patio. Highly recommended!

Seems like an unreliable company or one with weak processes. I ordered a remote, went on radio…read moresilence. When I sent a reminder after a week, suddenly they sent me a tracking email. I asked why the delay and whether my email triggered this, no response. If someone cannot even process a simple remote order efficiently, cannot trust them with anything larger.

A year ago I was looking at the numerous YouTube videos to help make a decision on purchasing a…read morehome theater projector. I call Dreamedia and Zak called me back the following day which was a Saturday. Zak asked numerous questions to see the environment that would house the projector. Zak recommended the jvc rs540. During the conversations Zak provided additional advise on subwoofers and speaker placement. Recently I had a problem with the projector and contacted Zak. Zak pointed me in the right direction and I am satisfied that my replacement projector will work out just fine. I have several systems in my home and Zak never hesitates to provide advise in addition to making sure I get the lowest price for the products. I am now a lifetime customer

Great prompt services. Knowledgeable staff. Reasonable pricing. Had them come out to troubleshoot…read moremy network switch.

Wow. Just WOW! If I could give additional stars I would! Johann and his team were able install…read morea motorized TV Mantle Mount on my tile fireplace, and also patch a hole left by the versa box that was originally placed by the builder. They did a beautiful job! Johann answered all my questions from start to finish, explained things in a way that made sense to a non-tech person, and never made me feel stupid for all my questions. My only wish is that I had found him sooner. I had purchased the wrong equipment, wired my house wrong, and installed a versa box which left a hole in my fireplace (all because Tollbrothers had rushed me through the process or frankly gave me the wrong info to start). Johann never acted frustrated that he was dealing with a less than ideal situation. He never showed frustration with the situation, but simply offered me astute work-arounds and solutions. It's obvious that he takes pride in his work and his craft. You can tell he truly enjoys finding solutions and making customers happy. Moreover, it was obvious that Johann takes great pride in the incredible team he has built. Communication between him and all his team members was seamless. Each of the four members that showed up for the install were not only knowledgeable, but they were also kind and respectful. They treated my house with care, cleaned up any messes from the install, and asked if there was anything else they could do to help. Not once did they make me feel rushed for asking questions. It's clear they love their jobs. Expect to get excellent service, immediate and clear communication, and fair prices. I called three other companies who were not as knowledgeable, could not do the job, or did not provide great solutions. Don't bother wasting your time, go straight to WH technologies! You won't be disappointed!