We recently moved to Texas and needed help with installation of our AV system. After reaching out…read moreto a few places for support, Downes AV were the first to respond and thank goodness they did. These guys were simply the best! Their professionalism and quality of work were incredible and I would recommend to anyone that you should go local and use these guys! We will definitely be using these guys for our AV needs in the future! James S.

Fast and efficient communications, from an insured company, alongside competitive pricing and a…read moregreat outcome makes Downes AV a no brainer for our future audio and visual needs. I used Downes AV to mount a 50 inch TV to a wall in our master bedrooml. Brandon arrived the next day and neatly, and cleanly, provided exactly what we were looking for. He took care to not leave a mess, and make sure that all decorations were back in their respective places. Brandon also talked about their other services, such as security camera system installation, which we will probably have them install in the coming months. As you can see from my history, I don't always write reviews, but I did feel the need for Brandon and his team. Very pleased customer.

Great job by Kevin! Did everything he said he would do at the agreed upon price…read more Mounted a TV over the fireplace, installed an amplifier, wired everything, even had the amp able to play our music outside. Hello Augie

Derrick was out this week to install an 82" TV on my brick fireplace. He did since an incredible…read morejob for us! He is very professional and thorough. He'll be back out next week to hang two TV's on my patio. Highly recommended!

TechaByte sold us a camera system that was billed as a License Plate Recording system…read more The cameras do not record or photograph license plates. We have had several instances of theft in our community and not once has a plate been legibly recorded. Maintenance was also part of our contract but TechaByte has ghosted us. A law suite is in order.

Joseph responded to my message request for a quote quickly and was at our home to mount our tv in a…read moreday. He has fair, honest prices and does professional, clean work. I would 100% recommend Techabyte Technology if you are looking to install a home theater or security cameras in your home.

Jake did an incredible job and got our 65" TV mounted exactly how we wanted it setup, as well as…read moreadding a cable pass-through to make the whole install look very clean. He is extremely professional and did great quality work. Super quick and easy process from start to finish, and highly recommended for anyone needing similar help.

If your looking for quality work, attention to detail, decades of experience and a fair price call…read moreUS Digital Environments. Don't waste your time with anyone else. Jake has worked on two homes in our family and he treats every install as if it's his own home.

Last weekend after searching on YELP for various audio video installers in the north east Dallas…read morearea, I contacted three installers and ended up choosing Honest Install of Richardson, TX. When talking to John, I could tell he was very knowledgeable about Audio/Video installs. He suggested I go with a Sonos Port to allow streaming over the internet, but noted that it was backordered months. I also decided to hold off on two other items he recommended until I could have his crew review my media room setup and verify whether there was other equipment that I needed. By the end of the day on Monday, I had approved an estimate for installation of whole home speakers and a media room setup and received a scheduled install start time of between 9-10am on Thursday. On Thursday, the install crew arrived in the scheduled time window and worked professionally to get the installation completed. They also suggested a couple of other items. John and I talked later in the day on Thursday and mentioned that the crew could install the additional items (other than the Sonos Port) on Friday. I agreed. When the crew arrived on Friday, I was happily suprises that they had a Sonos Port. Long story short, they installed the equipment and took time to show my wife (who is technically challenged) how to get the streaming working on her phone and complete the full setup. Awesome work and customer service. I highly recommend John's team at Honest Install for all of your audio/visual needs. Of note: John is a busy guy. He mentioned up front that the best way to reach him is on his phone as he is often traveling for work.

These guys were fantastic. Submitted a request online after a different company ghosted me. I got a…read morecall the next day, was given a ballpark estimate + told I could text photos for a more definitive estimate. Did just that and received a very fair offer to replace two ceiling speakers with a new pair I had received as a gift (most other companies refused to work with me because I didn't buy the speakers from them). Guys showed up on time as promised and were out of here in an hour or so. They cleaned up and, most importantly, were very courteous (even wearing masks due to COVID which I appreciated). I have a couple of other projects I need to get to later on down thand I'll call these guys up again without hesitation!

Excellent service! Our AV system is old and was malfunctioning. Edwin diagnosed and fixed the…read moreproblem in short order. He was prompt and quite knowledgeable. His fees are reasonable and well worth the service we received. Highly recommend Edwin, The AV Guy...

I was shopping around for someone to install our flat screen,…read moreHe quoted me almost 400$ when other companies quoted me 150$. Maybe he plants real gold or diamonds in the wall while wiring the cables? Definitely not gonna hire this one, Good luck!

Amazing customer service Very organized and helpful…read more Will use again and also recommend to friends and family!

Very professional and fast, friendly service! 10/10 would recommend to anyone needing installation…read moreservices

Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

Very disappointed with the performance of the system package that cost me over $10,000 (I purchased…read moretheir premium/top level speaker package and a number of other items they recommended). Before the installation, I shared my concerns below with the sales person/installer: 1. The size of the inwall speakers the recommended would not likely reproduce the full range of sound desired (especially midrange frequencies) 2. The soundstage produced by the front three speakers needed to anchor vocals to the faces onscreen - not localized to a speaker (especially not to the center channel located below screen). 3. I wanted clean but very strong bass performance that you could feel but not localize to a point in the room. After the installation I received a full demo and sure enough - they failed on all three points. - There is minimal midrange reproduction - The voices are localized on the center channel speaker (despite adjustments) - The powered subwoofer cost over $1,000, but lacks any real impact and it is easy to place where it is in the room I spent time afterwards with the installer sharing my concerns and asking for adjustments to be made. He made some efforts, but the equipment and configuration still produces very, very thin sound reproduction. There is no full range of deep rich sound in action movies (vehicle engines, explosions, etc.). Music on soundtracks sounds like it is playing out of a hand held radio. I told him I was not satisfied and not happy. All he could offer was to sell me additional speakers (left and right tower cabinet speakers and a second subwoofer), and he would give me credit back for two of the in wall speaker The amp is likely not adequate - should have gone with something higher current (Denon, Marantz or similar?). I trusted my money with their expertise/recommendations, and really feel like I failed to pick the right Home Theater company to accomplish a simple HT set up. The room is a dedicated HT room, only 14'x21' with 10' ceilings. I should have done more research. Lastly - on a personal note, I believe how an installer approaches "wire management" (see photos - no methodology) is an indicator of their attention to detail what standard they set for themselves. There is also a photo of their teeny tiny "premium" in wall speaker.