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MediaHead

5.0 (1 review)
Open • 8:30 am - 4:30 pm

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Services - MediaHead

Home theater design

Home theater installation

TV mounting

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10 months ago

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Steve H.

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Audio Video Solutions

Audio Video Solutions

5.0
(1 review)

I've known Matt for 10 years. We have done several jobs together, including my home and my parents…read morehome...and a number of commercial projects. Never had a contractor experience this good. If you need AV work, this is who you go to. Thanks so much Matt.

From the owner: Audio Video Solutions is a leading provider of home automation, structured wiring, distributed…read moreaudio/video, security, home theater, lighting, and more. We are committed to staying at the forefront of technology and catering to the evolving needs of our valued customers. With our expertise in installation, we ensure seamless integration of advanced technologies into your home. Our team specializes in home automation systems, allowing you to effortlessly control various aspects of your living environment. From lighting and security to audio/video distribution, we provide the necessary tools and controls for you to enjoy your home to the fullest. At Audio Video Solutions, we prioritize customer satisfaction above all else. We understand the importance of delivering exceptional service, and our dedicated professionals are here to assist you every step of the way. We take pride in providing top-notch support and guidance, ensuring that your technology experience is hassle-free and enjoyable. Whether you're looking to enhance your home theater or create a smart, connected living space, Audio Video Solutions has the solutions you need. Our team of experts is well-versed in the latest advancements in the industry and can help you design and implement a customized solution tailored to your specific requirements.

Starpower Home Theater & Audio/Video

Starpower Home Theater & Audio/Video

2.4
(41 reviews)

Do NOT use this business! We bought an outside tv, had them mount it for us and purchased a…read morewarranty. Not only that, but we had a speaker system put in for our home. We spent LOTS of money with them! Also a master bedroom tv and warranty When our outside tv went out, no replacement! NO NOTHING!!! Worst customer service ever!! Don't be scammed by this company! They happily take your money, but no customer service in return!!! If I could give them a 0 rating I would!

We had purchased over 60k equipments for our media room and living room from them, their installer…read morecracked the stone on our fireplace wall whileinstalling the TV mount. It took the installer over an hour to drill 2 holes for the TV mount. He couldn't drill the hole successfully and ending up buying a new drill from Home Depot. The installer went ahead to drill on the stone without even asking the type of stone. Yes, they did take the picture after installation without any damage. But next day the contractor that I hired to work on my house saw the crack. I immediately informed the sales rep that we had been working on our purchases and the first response was did we do any work on the fireplace wall after the TV was installed and we told him we didn't. He said there was no crack on the wall after installation but I explained to him that the stone probably fractured when they drilled and didn't show the crack yet. After we agreed that to have their technician to come out to take the TV down to assess if there is any further damage on the stone. On the day that technician came out to take the TV down, he agreed that their technician cracked the stone by not properly drilling while video taping to report the instance and assessment. One of that things that he pointed out was the crack was started from one hole to the other hole that was drilled. Few weeks later, we received an email from them that they are not responsible for the damage and offering us a $100 gift card as we are valuable customer. That really pissed us off. Then, we reached out to the sales rep to dispute and response was nothing that they can do about it. Then, we requested them coming to look at the damage themselves and got no response. Finally, we escalated and got in a call with the owner, sales rep & tech team manager. Owner is trying to blame on the quality of the stone without even knowing the type of stone and claiming that he owns a flooring installation company. Then, we asked whether their technicians are certified to drill any type of stone but the answer was their technicians are only certified by their own team manager. I suggested to have 3rd party to investigate and determine the cause but the owner didn't buy it, I requested both the owner and the sales rep to come out look at the damage but no response. After that call, they asked questions that related to the stone installation method and details which I had received from the stone installation company and also provided the quotation for the repair. I haven't received any response after info was provided for over a month. To sum it up, pricing, service and quality is secondary to me and the most important thing is honesty and accepting the fault.

WH Technologies

WH Technologies

4.6
(9 reviews)

Great prompt services. Knowledgeable staff. Reasonable pricing. Had them come out to troubleshoot…read moremy network switch.

Wow. Just WOW! If I could give additional stars I would! Johann and his team were able install…read morea motorized TV Mantle Mount on my tile fireplace, and also patch a hole left by the versa box that was originally placed by the builder. They did a beautiful job! Johann answered all my questions from start to finish, explained things in a way that made sense to a non-tech person, and never made me feel stupid for all my questions. My only wish is that I had found him sooner. I had purchased the wrong equipment, wired my house wrong, and installed a versa box which left a hole in my fireplace (all because Tollbrothers had rushed me through the process or frankly gave me the wrong info to start). Johann never acted frustrated that he was dealing with a less than ideal situation. He never showed frustration with the situation, but simply offered me astute work-arounds and solutions. It's obvious that he takes pride in his work and his craft. You can tell he truly enjoys finding solutions and making customers happy. Moreover, it was obvious that Johann takes great pride in the incredible team he has built. Communication between him and all his team members was seamless. Each of the four members that showed up for the install were not only knowledgeable, but they were also kind and respectful. They treated my house with care, cleaned up any messes from the install, and asked if there was anything else they could do to help. Not once did they make me feel rushed for asking questions. It's clear they love their jobs. Expect to get excellent service, immediate and clear communication, and fair prices. I called three other companies who were not as knowledgeable, could not do the job, or did not provide great solutions. Don't bother wasting your time, go straight to WH technologies! You won't be disappointed!

MediaHead - tvmounting - Updated June 2026

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