Stopped by this shop for the first time. I was looking for smooth road tires for my mountain bike. I was warmly greeted immediately by Ron. He showed me a couple of options and told me if it didn't work out I could simply return it. I really appreciated Ron's help as well as his demeanor. The tires were perfect and I will definitely be back. This shop had a great selection of high quality brands and the staff clearly knows what they are talking about. Thank you Ron! read more

Thank you guys for making it possible to go on my night ride today. Once again good techs here A+ guys

Bought my first new bike in 20 years here. Love the staff, great help. Set me up on a bike that fits my needs, I love it. They were great with me. Bringing my daugher down to get her a bike too. read more

Ron help. My father today seems like a really nice guy they also seem to get very fair pricing, they're not exactly super cheap but they definitely don't push you to buy things you don't need. My father tried to buy tires and the gentleman was honest enough to say that your tires are fine you don't need them, we changed out my handlebars and we change out brakes. It's a three wheel tricycle so we definitely need to keep it in shape all the time for our brother who is autistic, I'll definitely bring it to these guys again they seem once again very honest and hard-working read more

Birthday wish come true. Covid has all of us getting ready for the next Tour De.... All the shops have a 2+ week backlog. As a surprise for my son's birthday, these guys came in after hours to put my son's bike together in time for his big day. Words can't express our gratitude. read more

Brought my daughter's beach cruiser in for a check-up as it had been hanging in the garage for some time. Andrew assisted me in getting it checked out for safety and inspecting the deflated tires. Very satisfied with the service and a very neat and clean Cycle shop! read more

Thank God there is still a quality brick and mortar bicycle shop in our area! I have been bringing my bikes to Smith's cycle for the past few years and I always receive quality prompt service. I do not hesitate recommending Smiths cycle to any of my friends! read more

If you are in the South Bay and looking for anything bicycle related do not hesitate to visit Smith Cycle. From beach cruisers to road bikes they are a one stop shop with an extremely dedicated and knowledgeable staff ready to answer any questions. I took an old 80s Schwin in for repair and after receiving my bike and seeing the quality work they put into refurbishing each part, proceeded to bring in 3 other bikes from the garage that were in need of a good tune up. I will continue to recommend Smith Cycle as the best bike shop in the South Bay. Thanks guys! read more

Everything you want from your local bike store. They had exactly what my son was looking for.

i would select ZERO if it was an option....piss poor customer service.....better catch them when they are in a good mood, otherwise, good luck....wouldnt make good on a tube and blamed me for not putting air in it, seriously.....they were the ones that put the new tube and rim.... read more

Great shop and great staff. My son got his first big boy BMX bike today and they made sure it was the perfect fit. I didn't realize how much he liked it until we got home. It was already dark but he rode it in the driveway for an hour with the lights on. Im sure we'll be back as soon as he outgrows this one. read more

I LOVE Smith's Cycle! Ron (owner) and Voc (manager) are both so knowledgeable - about all bike styles! I get my road bike AND my mountain bike serviced here (and only here!) and they are always prompt, thorough, and have very reasonable prices. I really appreciate the patience and time they take to answer all of my questions and I definitely recommend Smith's for all your cycling needs - complete bikes, parts, and repair services! read more

My elderly dad needed his new walker serviced. He ordered it on amazon and the brakes didn't work that well. We stopped in to Smith's this afternoon. The owner (I think) was very kind to my dad. He adjusted the brakes and handle bars right there and made sure they worked for him. Then he didn't charge him. My dad was so moved. This little act of kindness and respect goes along way. I will always do business here. read more

I went in to get a pair of road tire for my mountain bike. Ron was very friendly in welcoming me and taking care of what I needed. I went to go for a bike ride the next day and noticed my front tire was flat, less than a day after I got the new tires out on. I called Smiths and Ron told me to bring it on down. Within an hour he took care of me with no extra charge, replacing the tube an being apologetic about what happened. I would recommend Smith's cycle to anyone. Great customer service!! They definitely care!!! read more

Have been a customer since 2008 when I bought my original Giant Defy Advance 1 from them. Since I have broken two frames (my fault) and the first time, Ron got me an upgraded Giant Frame for 1/3 the price and moved all the original components to this new frame. Second time I broke the frame, I purchased a 2016 Giant Defy Advance SL1 from them (took my broken bike as trade in). Have always brought my bikes here for service and tune ups. These guys are a great neighborhood bike store (I actually live up on PV). I highly recommend Ron and his team. They are honest and knowledgeable. read more

Thanks Ron, you guys are great. I needed a break cable for my bike... as I was about to pay I realized I had left my wallet at home and had no money. Ron told me don't worry just pay next time you over this way. read more

A++++ on the service department. took my GT in because my front wheel wouldn't spin freely. so i took it in and right off the bat the tech told me that my hub was to tight and a baring was missing. well long story short 15 min later my bike was returned better then new. i love this shop. also i will be bringing my bike in for services in the future again A++++ on the service department read more

Customer service is lacking. Didn't find staff particularily helpful, acted like they were being bothered. When you are paying a premium you expect better service. Twins bike shop down the street gets my next visit. read more

This is a follow up review on my 5/24/2020 post. The guys at Smith's Cycle continue to be my go to shop! My buddy brought his bike over to my house for some adjustments and I noticed that one of his disk brake pistons was stuck. I tried to free it up and ended up popping the piston out, and bleeding mineral oil all over the garage. I called and Andrew, one of the techs, patiently explained possible solutions. We brought the bike in on a Wednesday and since they were quite busy with service work, Ronnie, the owner said that it wouldn't be ready till the following week (which was already very reasonable). Low and behold, Ronnie texted my buddy on Saturday informing him the bike was ready to go. Piston back in, a fresh bleed, and new pads later, the brake was better than new. To top it off, Ronnie sent my friend a coupon code for a discount on his next purchase. My bud was extremely impressed, and I'm sure the boys at Smith's earned another loyal customer. Thanks guys for bailing me out of my mess up! read more

Great customer service. Quick and quality service. Gotta check this place out. Bikers haven. Did I mention Great Customer Service?!

Simply one of the best bike shops to go in the South Bay. I've known Ronnie since the early 90's and he's one of the easiest bike shop owners to deal with and definitely takes care of his customers. read more

This place has been in the local area in two different locations over the years , this has ALWAYS been THE PLACE TO GO in the South Bay . And the oldest ! read more

Smiths Cycle ordered me a new electric bike. I had it within a week. Ronnie the owner is super helpful and knowledgeable. Great experience! read more

Thank-u so much for helping my husband get the exact bike I was looking for. We had gone to several other stores-but NOBODY gave us customer service like u all did. Several stores said they "COULD'NT" modify the bike they way I wanted the colors to be and others just flat-out said they "WOULDN"T"!! Well couldn't and wouldn't did not get the sale of course-but Smith's Cycle went the extra mile so they got the sale and will always get my recommendation !! Too bad some stores just do not understand customer service-but a Smith's they have ur best interest at heart-and that is very MUCH appreciated. read more

I recently bought a Trek Project One bike at Smith's Cycle. Ron is extremely knowledgeable about cycling and was able to help me get the perfect bike for my style of riding. I did not feel pressured at all to get a high end bike but ended up getting one anyway and I love it. I was expertly fit for my bike. I've already been on a few rides and nothing needs to be tweaked. It's perfect. They were able to give me a great deal on the bike even though it was a custom build that I designed myself. I would highly recommend this shop. read more

Real friendly and knowledgeable staff. As a new mtb rider I've been in search for a shop to fix/maintenance my bike or just ask questions. On my first visit I got both. Very satisfied customer check them out for yourself read more

I stopped into this shop at 9:15 on a Monday morning because I was in the middle of a 2 day ride from Santa Barbara to Oceanside. I was badly in need of some cleaning and lubing of my drive train because I had ridden in the rain for a few hours on the previous day. The gentleman that was there (not the owner) was very kind and helped me out on the spot. He did MORE than I asked him to do and even cleaned up my bike a little since it was filthy from the previous day. He saved me! read more

For all your bicycle needs! Just picked up north shore bike grips for my beach cruiser and now officially decked out ready for the summer!!

Great little shop. I bought a new bike there about six months ago and I love it. The deal they gave me couldn't be beat by anyone in the So CA area. I recently had an issue with the cassette. One of the teeth broke off. I brought it in and they said it was covered. They replaced the entire cassette gratis! Nice! read more

Great bike shop and staff! I've purchased my road and mountain bikes and our kid's bikes along with accessories since 2008 at Smith's. Always great service and prices. Highly recommend. read more

Ron and the rest of the staff at Smith's have treated me wonderfully over the past few years. I recently had a frustrating problem with a front brake caliper that continued to leak. It was a never ending process and it seemed that nothing would stop it. After working on it for a few days by myself to no avail, I took it to Smith's. They diagnosed the caliber as being faulty, explained to me the issue with the bleed port, and then went to the company in question and served as my advocate to the warranty department at said company. A few days later I had a new caliber and pads. Everything was set up perfectly! A few hundred miles later, including a number of crazy descents, and everything is still perfect. Thank you, Smith's Cycle. read more

This is a very nice, clean bike shop with a very nice staff. My husband and I actually have a running stroller that we have come here for. Initially we've come to this shop for tires for our stroller but recently it broke during a run so we took it in. The guys at the shop spent time fixing the stroller and replacing a part and didn't even charge us for the labor. Walked out spending less than $10 will everything working again! read more

Had them replace the handle bars on my bike. Worst case scenario was that they'd have to replace the brake cables, as well. Turned out they didn't have to replace them. I appreciated their honesty because truth be told, I wouldn't have known the difference. I give them 5 stars for a job well done in a timely manner, and mostly for their honesty. It is rare to be able to trust people and they have earned my trust 100%. They are my go-to place for anything that has to do with bikes. Highly recommend them. Anyone who gives a lower rating should look within themselves. read more

I had my road bike brakes adjusted and a guy charged me $35 for both brakes, but when i picked up my bike he said he only adjusted the rear brake and still charged me for both and telling me that he should not be spending more time on adjusting my bikes brake more than he should. Then when i used my bike on a saturday my rear brake fell apart. I had to order the part from trek. He never put back the bolts right and tight. I would never go back to this bicycle dealer and would never support this store. read more

I went to Smiths to get my bike tuned up. When I got the bike back it looked brand new and rode like new. I got a tune up at another bike shop years ago. They did not do half of what Smiths did. Bike was not ready at estimated time Smiths stated. No problem I went across the street for a boba. While waiting I bought a new gadget. Smiths installed without a service charge. I highly recommend Smiths. Their staff is knowledgeable and has great customer service. Note I never give 5 stars because you need to leave room for more improvement. If you need a bike or tune up you should check out Smiths. read more

Awesome people in here. I needed a new SPd cleats for my bike shoes and they were very helpful. Had a hard time removing the old cleats due to dirt and grime and the dude working there removed the nasty screws without hesitation. Even gave me the allens in case I need to swap my old cleats back. Thanks guys! read more

The staff is friendly and helpful. Pricing can be a little off though. If you are a price shopper you will be better deals at some other shops. The mechanic there is very good, quick and fair priced. If you live in the area and need maintenance this is the spot. read more

I am a strong believer of supporting local businesses so I thought I would give Smith's a try and I am glad I did. I found them to be very honest, fair and fast. They tuned up my mountain bike in one day and I was on the bike path the next morning. Not only did they make sure my bike was in great operating condition but found my brake pads needed to be replaced and they installed a new bicycle computer. In the past I have had to wait at least 4-7 days for this kind of service to get done. The price was far less than I expected and they took the time to explain everything to me. Since I just moved into their neighborhood, hopefully my last move, Smith's will be the place I will always go to in the future for all my biking needs. I highly recommend this bicycle shop for anyone who needs help keeping their bicycle on the road. Thank you for outstanding customer service! read more

Ron was able to get Giant to change their minds and honor the warranty!! Thanks Ron.

Ask for Ron! Great service on my Trek road bike! Got a great deal. Will recommend. Stopped by to look at the bikes and ended up buying one. They walk you through the whole process. Will give you a demo on the bike. read more