Back on July 3rd, 2026 I went into this bike shop expecting a meh experience from reading other…read morereviews about the employees at this location, but my experience with Art was great. I was in the ballpark of knowing what sort of e-bike to get (tech-spec wise), but wanted it within a certain budget range, which was out of scope for my knowledge. Art helped me pick and choose what bike options I had within their inventory. Ultimately I took up on his decision on getting a Mangosteen e-bike. Art's recommendations and advice was the best to understand and good to know. If you end up working with Art, He'd hook you up. Store Pros: A LOT of e-bikes to choose from. They had a much bigger inventory than expected, since from the outside the store looks small. You'll most likely find something you'd like here. Accessories are readily available in-store as well. If you need a new bike lock, helmet, or maintenance parts (brake pads, and other misc. parts), they will be readily available in-store. Store Cons: While the store had a great inventory to look and choose from, it was more on the pricier side. Again, It's subjective per person, but from what I remember from browsing around, most e-bikes in this location start from $1,250+. While there are some affordable e-bikes in this location, the starting price might deter budget-friendly buyers from this location. Due note: the upside to these higher prices is that the bikes come pre-assembled, and labor fees are NOT included when buying the bike. That's a plus in my book. Only one employee may be available at a time. No shade to Art (more than anything go to him before anyone else.). Since there's typically one person on the floor to help customers out, there may be a chance of long wait times if the employee is helping someone else out in the store. If you're an impatient person, this will be a red flag to you. For anyone else that is patient, It's worth the wait. Overall: I'll definitely be coming back to this shop for bike-related maintenance, questions, and possibly buy more bikes in the future if need be. But depending on who you're with, your experience may vary. I can happily vouch for Art, His work and commitment on helping me out has been outstanding.

I brought my son's bike in to have the brakes bled. Before going in, I called and was told the cost…read morewould be $120 because they needed to order specific oil. After waiting two weeks, I received a text saying the bike was ready and that the total would be $89.99, including parts and labor. When I arrived to pick up the bike, I was told the price would actually remain $120 because they had to order "special oil." I was confused since their text clearly stated $89.99 including parts and labor. I also mentioned that I appeared to have been double-charged and tried to show the owner the charge on his phone. He refused to look, checked his computer, and said it showed only one charge and told me to contact my credit card company. Later that day, my son rode his bike and came home after about an hour saying his rear brake wasn't working. He had to slam on his front brake to stop and ended up crashing. He came home with a bruised and scraped knee and a sprained wrist that now requires him to wear a brace for a month. I immediately called the shop and was told to bring the bike back in. The owner said the issue was a "glazed rotor" and that we needed a new rotor. I declined the additional service. What's concerning is that the bike was returned to us with a rear brake that did not function properly. Instead of taking responsibility, the owner accused my son of doing wheelies, which is simply not the case. Overall, this was a very disappointing experience. The pricing was inconsistent, concerns about billing were dismissed, and most importantly, the bike was returned in an unsafe condition. I would strongly recommend others double-check their work before riding

Some businesses I feel deserve a minute to write a review. Cool, busy little place easy to access…read more Young , experienced repair guy added great customer service . Fixed my e bike tire and adjusted my brakes . Price was under my budget and done under 35min. I rode off about a mile , rode back and the kind youngster adjusted the brakes to my liking. Great service

Walked in to get some bmx wheels built. They unfortunately didn't have the spokes I was looking…read morefor. Not their fault but when I asked what size spokes I needed they told me 193 for front and back... which I immediately knew was wrong. They just threw out a random number at me when I already know drive side and non-drive side on the back wheel and the front wheel are all different size spokes. So I told them no worries I'll go order them and come back so you guys can build them for me and they said okay and again confirmed if they were sure if it was 193... so they were willing to let me go buy the wrong sizes and come back in for them to still not be able to build them lol. It's a good thing I know a little bit more about bikes because unfortunately somebody else would have been VERY mad. Hope they like review! Don't go here! Place is also a dump!!!

Derieus is LEGIT! He has worked on my teen's two different e-bikes, including a moto-style bike…read morethat either no one wanted to touch, or they wanted to rip me off. Both times, he got them up and running quickly and at a super fair price. Now we go to him for everything. My kid can do a quick drop-off, and I love that he texts when it's ready (I am horrible w/ answering calls lol). His shop is super chill, welcoming, and relaxed....an enviroment that welcomes adults and teens alike. It just works!! He's cool to work with, honest, and really knows his stuff. Thankful we found him. I can't recommend him enough!

Very disappointed with this shop's business practices. They replaced my son's tire with the wrong…read moresize inner tube, which popped shortly afterward. When I brought it to Darius's attention, he admitted an employee had made a mistake but refused to issue a refund. Instead, he only offered a discount. Mistakes happen, but standing behind your work and making it right is what good customer service is all about. Unfortunately, that wasn't my experience.

Absolutely amazing experience!!! I needed a repair to my…read morehydraulic brakes on my E bike and they got me right in for the repair because I needed the bike that day. Super friendly and I was able to wait for the repair while waiting I did some shopping for a e-bike for my wife excellent selection and very knowledgeable on the bikes found the perfect fit for her can't wait for her to test ride it. I work in the Aerospace field and Redondo eBikes checked every box for me super friendly very very knowledgeable on E-bikes awesome selection and amazing value thanks guys for getting me right in and write out. I really appreciate it thank you again!!!

Once I purchased my ebike service got worse and worse as I started having ebike issues - they were…read moreso nice at 1st then service changed for worse - every time I called to speak with Alex owner they always would say he was with a customer or tried to avoid me speaking with him - it's amazing how fast things change once they get your money . Never again will I purchase another bike here ..

Jonathan and Andrew are always very responsive and expert in dealing with needed repairs. They…read moretroubleshoot issues on e-bikes quickly and are very reasonable when it comes to repair charges.

Excellent service and people. Best bike shop in the South Bay hands down…read more JP has serviced my family's ebikes for years. Never has he tried to up sell me, and always does exceptional work. He even took the time to help my teenage son with the purchase of his next ebike. Safety and quality were JP's priorities. If you have a kid with an ebike, come here.

Nick and his team are exceptional! They are highly professional, incredibly helpful, and truly…read morededicated to providing outstanding customer service. I needed assistance cutting the bars for my child's pro scooter, and Nick went above and beyond to help. He not only handled the customization but also installed a set of grips I purchased from his shop. The store is filled with an impressive selection of high-performance electric scooters and e-bikes, offering plenty of options for enthusiasts. I have used them on three occasions over the past three years and they killed it every time. Thank you USPS!!!

Would not recommend this shop for electrical or any other work where a tech is need there tech does…read morenot have the experience to work on Dualtrons although they tell the customer we've worked on dualtrons before I took my Dualtron Thunder in because the display turned off sudddenly this was in early December of last year they took the scooter in & returned it in early January of this year & said the repair had been done & to my surprise the experts on dualtrons & electric bikes & scooter líed I was charged for a repair that was not a fix to my intial issue of the eye display I was charged for parts & labor & within a couple of days of them returning my dualtron Thunder after assuring the issue was resolved within a couple of days the same issue for a second time after being told the problem was solved & after there lead tech had done a diagnosis & replacement of the eye controller & I paid them for everything & I asked them if they would provide a warranty of the work that had been done they said yes if you have an issue with the eye controller of the dualtron bring it in & we'll take care of it so I called the shop was told to bring it in I brought it in within a few days after they had returned it to me in early January & was told they would fix the issue but they did not fix the issue anytime soon I would call them to follow up to see what was going on with my dualtron months went by & when I stopped by at the shop to pickup my dualtron in late september before pickup it up I had the chance to speak with the lead tech to get an update on how everything was going he told me the process was taking a long time because according to them they had to communicate with the engineers of Dualtron in China which is absolutely false Dualtron has representatives here in the US with which you Can get in touch with to assist you with any questions or concerns regarding repairs also you Can order original dualtron parts on there website & have them available in a couple of days they proceeded to install a new controller that according to them was original because they told me they only use original parts from dualtron which is absolutely false the cheap controller they installed is an after market part I came to pickup my scooter at there second location & I was angry & frustrated with them absolutely no honesty or integrity from them I was intially qouted 450 for labor & parts when I went to pickup the dualtron the qoute was adjusted to 330 only for parts but I was returned a nonfunctional dualtron if I could give this place zero stars I would if you want quality work done in a timely manner don't come to this place líe after lié & your scooter or bike will just be sitting in there shop but won't be worked on & fixed to be completely functional think twice before you bring them something to fix here this is not the only one star review they have recently received there are more people who also had a bad experience with this place look at those one star reviews they have

Great experience at Hero Boy Bike Shop! I brought my road bike in on a Saturday for a tune-up as…read moreI'm getting back into cycling, and Aly took great care of me. My bike was ready by Tuesday, which was a pretty quick turnaround. The shop was PACKED with bikes, both for sale and waiting to be picked up, so clearly they stay busy. When I picked mine up, it seriously looked brand new! Everything was cleaned up, serviced, and ready for me to get back on the road. Really appreciated Aly's help and the overall service. I'll definitely be back for future bike needs.

BEWARE: This business sells dangerously defective products and refuses to stand behind them…read more I purchased a bike from this establishment that literally BROKE IN HALF during a simple 10-mile ride. I was stranded and forced to walk home carrying the broken frame myself. When I contacted the owner and provided proof of the damage, he initially refused to issue a refund and only agreed to have the manufacturer send a replacement after repeated complaints. Unbelievably, the replacement bike ALSO broke in half just a few months later. At that point, instead of taking responsibility for selling two catastrophic failures, the owner told me he had already "given me a free bike" and refused to refund me. Selling one unsafe bike is unacceptable, selling two and then blaming the customer is outrageous. This business clearly does not care about customer safety, product quality, or basic accountability. A bike frame snapping in half is not a minor issue, it is a serious safety hazard that could have caused a major injury or worse. I would strongly advise anyone considering purchasing from this establishment to take their money elsewhere unless they enjoy wasting money on dangerous products and being ignored when something goes wrong.

Thank you Breydan and Southbay Motorsports! Breydan is wonderful to work with. His patience,…read moreknowledge and attention to the work is refreshing to see. I've used Southbay Powersports a few times and will continue to in future. Give them a try you won't be disappointed. Thank you again for your service Breydan!

After struggling with my motorcycle for almost a year, I finally found Brandon over at South Bay…read morePowersports. He took in my bike and painstakingly worked through the entire electrical system, the fuel system, and anything else that might have been problematic. After two months of waiting on parts, finding new issues that sprang up, constantly being in contact with me about my options, and tuning everything, my 25 year old motorcycle is running like brand new! Thanks a ton to Brandon and the crew down in Torrance. If you need work done on an older bike, go see the guys at South Bay Powersports. They won't let you down.