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    Big 5 Sporting Goods

    3.1 (85 reviews)
    Closed • 10:00 am - 8:30 pm
    Updated over 3 months ago

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    Always good deals and great finds and buys @ Big5, Sign up for their email specials.

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    3 months ago

    Helpful 0
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    2 months ago

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    1 year ago

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    7 months ago

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    2 months ago

    This Big 5 has helpful staff and the location is clean and well stocked. It is worth checking out

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    1 year ago

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    10 months ago

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    5 months ago

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    6 months ago

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    7 months ago

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    1 year ago

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    2 years ago

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    1 year ago

    Kyle was very attentive. The store was Neatly organized. They had a great selection of items. Price for some items seemed reasonable.

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    2 years ago

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    6 years ago

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    6 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    2 years ago

    Super impressed with the ladies at Big 5 today! Great service super friendly! Great selection and great prices too!

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    17 years ago

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    3 years ago

    Hunting department manager needs to be better at her job, if you are following rules, follow the correct rules.

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    4 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    9 years ago

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    7 years ago

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    6 years ago

    Drew in the firearms department is great. He's very helpful, patient and informative.

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    5 years ago

    Easy staff to chat with. Always has stock on basic camping needs and whatnot. Took my wife here for her FSC to avoid crowded gun stores.

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    6 years ago

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    4 years ago

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    9 years ago

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    4 years ago

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    5 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    5 years ago

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    Page 1 of 3

    Ask the Community - Big 5 Sporting Goods

    Sell California fishing license?

    Yes they do. They are directly connected to the state system for fishing licenses

    Don’t See Your Question? Ask Away!

    Review Highlights - Big 5 Sporting Goods

    “They frequently have blow-out sales on overstock merchandise, shoes included, which makes the place a haven for frugal shoppers, PV and Wilmington alike.”

    Mentioned in 2 reviews

    Read more highlights

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    DICK'S Sporting Goods - Signage on the ground level, though the store is on the second level

    DICK'S Sporting Goods

    2.8(205 reviews)
    2.7 mi
    •$$

    First of all, I had a hard time finding the place. There was a Halloween shop downstairs and I had…read moreto come upstairs. Found a very big footprint and a very good selection. I needed to get five Sparks basketballs. They had one on the floor and the others in the back. I think they need more people working there. There were people at the checkout, but upstairs there were really only two people, and that's not enough for a large footprint and inventory questions and things like that. Other than that, Dick's was a very good experience.

    Very Disappointing Customer Service Experience…read more I had a very unpleasant experience with a member of the leadership team named Billy during a recent visit to the Dick's Sporting Goods at Del Amo. I attempted to return a pair of youth cleats that were still in new condition. They showed no signs of wear on the soles--only a small amount of dust from my child trying them on briefly on a dirt field. The cleats were black, making the dust more noticeable. I purchased them just 27 days earlier and had my original receipt. According to the return policy printed on the receipt, returns are accepted for items in new condition. Billy immediately refused both a refund and even a store credit. Because he was the acting leader, I requested to speak with the store manager. Billy seemed reluctant to involve the manager, but I insisted. Store Manager Val inspected the cleats himself. He explained that worn shoes are generally not eligible for return, but after examining the cleats and confirming they were still in new condition and within the 30-day return window, he approved a store credit. What disappointed me most wasn't the policy--it was Billy's customer service. Throughout the interaction, he had a dismissive attitude, made very little eye contact, appeared irritated whenever I asked a question, and showed no interest in resolving the situation professionally. Those are qualities I would not expect from someone in a leadership position. I appreciate Manager Val for taking the time to inspect the item and applying the return policy fairly. Unfortunately, Billy's approach made what should have been a simple return into an unnecessarily frustrating experience.

    Photos
    DICK'S Sporting Goods - Line went all the way underneath the parking structure

    Line went all the way underneath the parking structure

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    Nike Pegasus Premium Guava Ice.

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    Road Runner Sports - 4/29/23 Need a new pair like 3 months or so ago!

    Road Runner Sports

    4.2(457 reviews)
    0.1 mi
    •$$$

    7/12/26 Time for new shoes !! My dogs are barkin'!! Lots of selection, great attentive customer…read moreservice (by Raymond) and prices are competitive. What I appreciate most is no hassle or pressure for buying into the membership. Hence the 5 stars. Raymond was very polite & made me feel comfortable by offering to try other makes/brands to see what will the best shoe fit. I ended up buying two pairs. I've purchased single pairs before & regretted not buying a second pair coz I liked the fit so much. Learnt that lesson well. Happy with this experience today

    Update: After I left this review (that I also left on Google), Road Runner Sports asked me to email…read morethem. I did, and I was later told that the Torrance manager and team had "touched base" with me, which is inaccurate. The only interaction I had with the store after my purchase was when I returned the same day to try to return the shoes. No one from the store ever contacted me afterward to follow up or try to resolve the issue. Unfortunately, no resolution was offered. Still the worse experience I've ever had. AWFUL AWFUL AWFUL. ---- Road Runner Sports started as a promising experience but turned into one of the most frustrating customer service situations I've had. I came in to buy running shoes, and the initial process seemed great. The associate scanned my feet (which was actually pretty cool), had me try insoles, and brought out three shoe options that fit my profile. However, communication was difficult, he was mostly mumbling, and I had to repeatedly ask him to clarify what he was saying. When I decided on a pair of ASICS, he immediately tried to upsell the insoles (around $120), even though I had only tried the shoes with those insoles, not with the original ones. That felt a bit misleading. At checkout, he also pushed the VIP membership, saying it would give me 90 days to try the shoes and return them if needed, making it sound like that flexibility depended on being a member. We declined. When I got home and tried to run in the shoes, I couldn't even last 90 seconds, they just didn't work for me. We called the store (using the number listed online) and were told that as long as the shoes looked brand new, we could return them. That gave us confidence to go back. Unfortunately, the in-store experience during the return was completely different. The associate told us: * The shoes did not qualify as "brand new" * We could not get a refund to the original payment method unless we were members * The only option was a gift card Then, again, we were offered the membership as a solution. The inconsistency between what we were told on the phone and what happened in-store, combined with the repeated upselling, made this a very frustrating experience. What started as a helpful, professional fitting ended with unclear policies and poor communication.

    Photos
    Road Runner Sports - 2/22/25 Demo custom insole

    2/22/25 Demo custom insole

    Road Runner Sports
    Road Runner Sports - 2/22/25 Where it fits into my feet

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    2/22/25 Where it fits into my feet

    Big 5 Sporting Goods - sportgoods - Updated September 2026

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