SIRWEST!! - I brought my son to purchase a skateboards at The zumiez in del amo. SIRWEST provided the best customer service one can provide. He showed my son how to build the skateboard and gave him a lesson as well. Honestly this guy made me and my family feel home. Sir west thanks for your time bro. read more

Unbelievable how many people come to this store and they have 1 register open making everyone wait forever

Found a few cool T shirts. Staff was nice, prices on par for mall. Cool skate apparel, car apparel and trendy clothes and shoes. read more

Zumiez - Women's Clothing Near Me - Torrance, California

Wasnt sure if these people were workers, but i had got a piece of clothing to try on and someone helped me out. They took me to the fitting rooms and banged on the door to make sure no one was in there (im sure all workers do that). So then i try it on and want to show my partner and i open the door to look for them. Then theres a group of young boys standing around and one of them kept saying hi to me i was confused and went back into my changing room. As i change back the same kid who was saying hi to me is banging on the door hard louder than i can yell. So i open the door to leave as i was finished changing and the boys outside were mocking me but they were standing around like they were workers. I assumed that he was a worker because he was banging on my door the way the previous worker that helped me did. Mind you that same kid who was knocking on my door had just seen me peek out the room and go back in. So he knew i was there but chose to try to mess with me and scare me. I do not recommend this location if those are the workers. Very disrespectful and childish. read more

If I could give them a 0 I would. Went to return pants and was told they couldn't take them because they were "dirty with stains and dog " when i've never worn them, they were in the package they sent me the whole time and I don't even own a dog. Customer service was also terrible lady was very rude with an attitude. read more

This place is the best Zummiez in the area! I have got great customer service by the staff and the cashier was the nicest out of all of them. read more

Was very mean I was trying to return somthing but they said it smelled like smoke I just tried it in once that's it.

Hudson was super helpful when it came to the skate board. I'm totally a beginner and got a cheap beginners board on Amazon first. Then my friend recommended me to go to Zumiez. I'm glad that I came here. Hudson showed me different types of boards and the purposes with metaphor and showing me YouTube videos. For a beginner his explanation was very clear and I got what I needed. Appreciate that! read more

Great skateboard shop, not much for skateboarding but the clothes have great graphics and designs and accessories and stickers etc are awesome too. Employees are very helpful too, if you can't reach something or have questions just ask. read more

Very helpful and attentive! Went in a board adjustment with my son, and everyone was eager to help and give tips. Helpful with clothing purchases and even offered to spot the change! Just going the extra mile! Thank you! Sadly I can't remember names and my receipt just says AA1049... read more

All the employees here are always so helpful and nice. They always have good deals on pants with their buy one get one half off which is pretty much yearround, Ive been coming here for years and I've always walked out with something read more

If you go to Zumiez I would recommend heading to the Galleria. This store particular store has poor The worst customer service I have ever experienced. I went in the beginning of December. The store Had many employees that were stocking or Folding. One employee was yelling at several Others so I assume she was the manager. Not One person greeted any shoppers or offered any help. The only cashier was busy helping another customer with a search for a pair of shoes online. I waited in line for 5 minutes, without any recognition. Maybe if one person would have just said," we will be right with you..." but not one person did! read more

I walked into the Zumiez with my brother and my friend who had a handcrafted shoulder bag. One of the store employees (I believe the manager) immediately started following us around the store. I felt as though it was very racist considering that my brother and I were Black. We felt very uncomfortable that the employee was following, and therefore left. The employee immediately stopped us as we were exciting and asked to check me and my friends purse and assumed we stole something. I understand we may have been checked for precautions, BUT IT WAS STILL UNEXCEPTIONABLE ! That is the mall I always go to since it's in my neighborhood and I've never experienced racism such as that. read more

Walked in with my great niece to buy a shirt and the music on the system was "suck this d...k". I love rap but if you want to hear those lyrics there is a time and place. I don't know who's running the joint but someone needs to step back and see who their trying to attract. I was told the music was on the cloud no excuse for really raunchy music. I don't want my niece to think it's normal going around singing that garbage. read more

I have shopped here in the past a lot for my son. he likes the t-shirts. So I went the other day. Being a lifetime skateboarder myself I like it that he wants to wear skate brands and is getting into skateboarding. I went November 2nd around 11:00am, this was my experience. All I wanted was a couple t's, maybe a hat, and a new Thrasher magazine if it was in. I walked in, and was greeted by Kanye West music blasting over the speakers with very explicit language. you know the song, where he claims to have made Taylor Swift famous. You've heard it, probably hate it. Either way, it was just all F-bombs that seemed weird to me in a mall setting. Especially when you walk into this mall (del amo) and are greeted by a large sign about mall conduct and etticut. if your going to play music here, it should be skate punk. Or go sell other stuff. All that really wasn't such a big deal but it goes to show how little this management cares about this store. As well it shows that this is not a real skate shop. Just a cookie cutter mall rat store that sells ls what they think might be trendy. Should probably sell emoji pillows instead of Thrasher. Here is where it really went bad. I walked in, found a new Thrasher magazine. Went to the t-shirts and picked up 3 for my son and even found myself a new hat. I was in this store for over 10 minutes. NOT ONE EMPLOYEE ON THE FLOOR THE WHOLE TIME I WAS THERE. NOBODY TO TAKE MY MONEY. NOBODY TO HELP WITH ANYTHING. I could've just walked out with arms full of stuff. I didn't, but this store is jacked. I don't get it. Zumiez, I see disaster in your future. I would seriously think about new management here. I will be more strict with my shopping. Real skate shops ONLY! read more

One of the most disorganized stores that I've been to. All of the fitting rooms were locked but nobody was around to open them. So we were all waiting around thinking someone's using them. At the counter there was a line to pay but no one to helpg us. Couple of employees saw the line but didn't do nothing.. It took about 10 minutes before one of the girls came by to help.. read more

i just wanted to say that i was helped by a lovely young woman named Kat at this store location. i'd never actually been shopping at zumiez but i knew i'd be able to get some name brand clothing here. Kat had such great customer service and she helped me out with what i needed. It can be very overwhelming shopping for others at a store you're unfamiliar with but it seems like she really knows the store and its products. she was incredibly helpful. i wouldn't usually go out of my way to post but she asked me so kindly, thanks for your help! read more

I come for the Diamond Supply Co. apparel cause the shirts are thick. They sling all the popular skate brands. Cheap Shades. They also have a small board shop that I would be in all the time if I were 15 again. Service is decent, nothing special. The staff is pretty chill/friendly. read more

Kat is literally the best! Super nice, really helpful, and really on top of everything. She's the one to go to :)

I dont shop here too often tbh, but when I occasionally do I've had nothing but good experiences. The staff seems to change a lot, but there is one worker that's been there for awhile I think her name is Cat? She's always enthusiastic and knowledgeable. I'll keep coming back here if the service stays up to par. read more

This store is the best, the staff are the friendliest and most helpful. Got all my Christmas presents here read more

I bought a product from this store and it had a defect so I tried to return it to the store. They would not refund it for me because I wore it once and dry cleaned it. The other t shirt I bought was perfectly fine. Apparently, in order to return an item it has to be in perfect condition and cannot be worn once. How am I supposed to know if I want to keep the product if I dont try it? The manager literally told me to call the product supplier myself and complain to them. Horrible customer service. Don't shop here. I am thoroughly dissapointed. read more

I came in looking for a bathing suit this week and I found the perfect one! The staff was super helpful and so friendly. Great location and very organized! read more

I don't like to write reviews and I don't like to shop at malls but today a newer employee checked me out and she was lovely. She asked if I needed a bag and I said no bc I don't like bags. On the way out another young lady probably the manager or something started asking me questions and I didn't realize she thought I was stealing until she asked for my receipt which I did not have because I don't need it. When she realized I had bought the item she told me to ask for the receipt in the bag next time. I got a little attitude with her and she got a little attitude with me. I know it left me feeling bad and I'm sure it didn't make her day any better. Idk if she will ever read this but if u do girl I forgive you and I hope that we can all come to realize that we are underpaid and overworked by companies like zumiez and that stealing a pair of shorts is not serious enough to have these negative interactions about. Even though I paid for them. read more

I was helped by such a dope guy named Chris! I was buying a birthday gift for a friend and he was helpful with what I needed and what I wanted for my friend. Shout to to him also for being very chill and cool read more

how do you greet the guy in front of me (which i am less than 5 ft away from) then not greet me? mr square glasses guy with curly hair. i really dont get that. wouldnt you want to promote your promos and sales in your store? wouldnt you want me to feel welcomed? hrmm..guess not.. its mind blowing isnt it? i never wanted to go in here but because i was looking for a sweater my sister wanted here...i HAD to. i walked in and out in less than 5 mins. why? this zumies, never everrrrrr has a lot of merch in stock for the few times ive been to this sad location. im never greeted for some odd reason. am i not a customer wanting to overspend on hyped, hipster clothing? customer service pt loss there. why are the shelves and rounders always so empty for? but it looks like this ALL THE TIME! i dont know about the organization of this store because first.. on your right when you walk in.. its the mens merch..then registers..thennn more mens merch in back....but then, ohhh look its also on the left side of the store and one barely visable womens merch...wthell? plus with the disorganization..you cant even tell what is the difference between mens and womens merch...since you have to walk everywhere to distinguish it all. never been a fan of this store..i always get dragged into by whomever i am with. im not the one to wear hipster stuff like this anyways...and hey, maybe i would if there was something that would lure me in like being taken care of or actual merchandise on the floor. read more

I'm not a fan of zumiez because i can never find something I like and not a lot of clothes from here fit my body shape but I got so much help from Kat. She helped me pick out tops & bottoms that fit me perfectly was completely satisfied with my purchase and with her customer service. read more

Small shop with limited things. Pricey up the alley. Not that much room, dusty tv and couch in the side of the room.

This store way so refreshing the staff was very attentive and helped me get my new long board. Kat was very charming and gave me great recommendations. read more

shoutout to the hot worker that tried to convince me to get thrasher sweatpants today

If I could give 0 stars I would. Bought a pair of pants here yesterday, tried to exchange them today for a different size and was REFUSED. First, not sure if it had to do with the fact that I am a young black woman, but the cashier asked me, "Were these in your car?" I replied yes that I'd bought them yesterday. He proceeded to tell me he thought they smelt like a swisher to him and he wouldn't return them today, but MAYBE if I come back in a few days. The claim was outrageous I am a full time nursing student who doesn't smoke -__-. Tried to call Torrance store for assistance they said to head over so I drove all the way there. Once I arrive they tell me the same thing and the manager, without smelling them I might add, tells me yes she agrees they smell like a swisher. Outraged I left the store and took down both managers names. Really disappointing. Will not be returning to Zumies ever again. Truly appalled at how adamant they were about a mere assumption-- where's your customer service. 95% sure I wouldn't have been hassled like this if I had been a white girl. annoying. read more