Brian helped me out my entire visit, he was very knowledgeable and took his time to make sure that…read moreI found the right shoe for me:) I had an amazing experience and will definitely be coming back!!

Thank you Shay for your Excellent service . This is my 2nd pair. Shay is my go to expertread more

To who it may concern, I have walked into your store on several occasions. todays experience was…read morevery exceptional professional, I was greeted by Kassandra, she was very polite with good energy as she ask if she could be of help, she displayed the type of professionalism, politeness a store owner would love to have, that's my opinion she should be awarded commended for beautiful work. Willie smith

Good sized store branch. I came here on the hunt for some more shorts because I previously bought…read moreone from Shoe Palace before. I like how organized the merchandise is because I found the shorts I wanted and for a really good reasonable price. The lighting is really good and bright and plenty of staff. I got checked up on by a lady staff if I needed any help. Pretty satisfied by my shopping experience here. Definitely a great spot for sportswear clothing.

I'm dealing with a gnarly case of plantar fasciitis and was worried I'd have to wear granny…read moresneakers. Tried several brands and liked the NB 860s that were recommended by my podiatrist. Trey was awesome. Knowledgeable and had a great personality. Oftentimes these days I feel like people seem disengaged from customer service. Having worked in customer service for a large part of my career, I appreciate people like Trey. I got a cute pair of sneaks that feel great and had a great experience.

This store receives high marks for all three metrics: service, selection, and value…read more Let's start with service. We came here right when it opened and was assisted immediately. I asked if they carried the 1080s in a size 7.5 in black. She asked if I wanted the regular width or wide version. I didn't know there were options, but having wider feet, I asked for the wide one. She left and returned with two pair of shoes in different widths. One regular and one extra wide. The extra wide one fit like a glove. She gave me time to try them on and walk around. She then came back to check up on me. The selection here is very good. I had scouted the 1080s in a specific color and size online and this store had them. In terms of value, I would also say I got a good deal on these shoes. Six months ago, on the website, these shoes were selling for $165. I got mine here for $100. Some final thoughts: The man at checkout was very nice. He did want us to provide an email for the receipt. Apparently if you lose your physical receipt, you can still return your shoes with the emailed receipt. I had no intention of returning the shoes so passed on providing the email, but this may be something for you to consider if you're not entirely sure those shoes you're buying are keepers. Also, please be aware that the shoes are organized on the walls by shoe models, not male or female.

First time at this location and all I have to say is that the service here was amazing!! Imelda and…read morethe guy (I believe he was the manager on duty,he was the guy that use to work at Home Depot) were both so helpful. When I was looking around for shoes Imelda informed me about the bogo deals that were happening this week. It was nice to be notified when I was looking around because I would've never known if it hadn't been for her:) Right when I was in line to pay the power went off at the store, however their staff handled it so professionally it was amazing to see their customer service come in clutch. Thank you guys sm!!

This location takes gently used shoes as donations. In exchange, you are given points on your DSW…read moreaccount. I have a hard time finding anything to buy at DSW. Although they have specials and send emails with discount codes, many times the discounts don't apply to brands that I'm interested in. I'll still bring shoes to donate because I'm hoping they'll get to someone who can use them, as opposed to donating to Goodwill.

Really good place to find the newest style shoes. Normally i dont buy from mall shoe stores due to…read morethe prices, but this time they had a great pair of Nike Air on sale $60 off. So i jumped at the deal. I did notice lots of other good deals as well. Big selection, shoes and other stuff, socks, clothes etc. Great service, friendly helpful and nice. I would shop here again for new sneakers!

Many employees just standing around just chatting with one other. that's why I went to the shoe…read morestore across

I went in today to purchase some shoes, and unfortunately, my experience at the register was…read moreextremely unpleasant. The customer service representative, Emely, was very rude and had a noticeably condescending tone throughout the interaction. I understand that customer service can be stressful, but customers should still be treated with basic courtesy and respect. The way I was spoken to made what should have been a simple purchase feel uncomfortable and completely took away from my experience. I hope management takes this feedback seriously and provides additional customer service training. A little professionalism and kindness would go a long way. Unfortunately, because of this interaction, my visit was awful.

Saturday I had the pleasure of going to this WSS location after visiting the location in Hawthorne…read more The store staff called this location to see if they had more of a selection in women clothes, which they did. They also had a buy 2 for $119 green tag sale, which was a great offer as I was able to purchase two pair of tennis that I had been wanted to buy. The young man that assisted me was very helpful.

I really like the store. They always have a good selection of shoes. They always have discounts…read more They also have a nice selection of clothes as well but the shoes selection is really good. They always have a lot of shoes on sale and good prices on the regular stock Lots of Nikes. My favorite brand staff is always really nice. Very helpful A+.

Had the pleasure of meeting the store manager tonight Allen, in the Sunvalley mall. I saw 2…read moresweatshirts that I wanted but for some reason the website wouldn't work for my points. I asked him for assistance with the app and his response was he didn't have any issues! Unfortunately Allen lacks common sense, Good Cust service and overall communication to customers. I asked for the District Mgr name, Allen said he didn't know. So I'll be searching Google tomor when I have more time since I'm on my lunch break.

Located off PCH in Torrance in the Rolling Hills Plaza next to Traders Joe, the store is nice and…read morewell maintained. Staff is around the floor to help you out on anything and they check on you as well. They have a good selection of clothing and footwear. They also had a few desks going on as well. Overall a nice store with lots of the Nike collections to choose from.

Team members were very welcoming and helpful. They asked if we needed any help a few times…read more During one encounter I actually needed assistance and the team member was more than happy to assist. This location has had a lot of hidden gems in the past. It's one of the smaller locations but always has good inventory.

I went to Nike to return a pair of T90 shoes I accidentally got in the wrong size. I ordered an 8,…read morebut honestly should've gone with an 8.5. There was a minor complication because they shipped my shoes without a receipt, but thankfully the young lady, Susie, was super helpful. Another gentleman stepped in too, and together they made the return process super easy. I ended up getting a completely different pair of shoes, these two pink/fuchsia sneakers that were absolutely adorable. Something about the two toe, sneaker was just super cool to me, and they were extremely comfortable. Definitely the better buy, to me. The store was really clean, really organized, and the customer service was a 10 out of 10. Definitely recommend.

I wish I had better things to say. The few times we've been in this store the customer service has…read morereally been off. This is a beautifully designed store with a good selection of products but the staff doesn't seem all that interested in providing customers with a good experience. The first time we came in to buy shoes we had to actively search for someone to help us. While they were friendly and responsive to our requests to try on shoes the person seemed a bit distracted and not that knowledgeable about the products. The second time we were there, we had a problem with the shoes we bought on our first visit and were looking for a solution. The shoes were about four months old and the inside of the heel had collapsed. We wanted to just exchange them for a new pair since it had been such a short time since the original purchase. The person at the counter was dismissive. When I explained the problem with the product she did not acknowledge the defect even though it was quite easy to see. She explained that the in-store exchange/return policy was 60 days I asked if they might be able to help me online or at their customer service phone number and she said she didn't know but that I should leave and Google it. Not a great experience. I sat down inside the store and called customer service and connected with the nicest, most helpful customer service person ever who immediately did her best to understand the issue with the shoes and let me know she would do everything she could to help me. Since the product failed, we were well within the time limit to return the shoes for a full refund. The return window is much longer online or on the phone. She also made me aware that the original product we purchased was now on sale so she helped me return the defective product and then helped me purchase a replacement at the new sale price. It could not have been a more perfect experience. I would recommend trying products on in the store and then buying online or over the phone. The customer service in the store doesn't make shopping there worthwhile unless you don't want to wait for the shoes to be shipped to you. Love all the Nike styles just would like a better in-store experience.

I was praying for help and Laura at Evolution Footwear was an answer to my prayers. I developed…read moreplantar fasciitis in both feet and had wasted money on the wrong shoes. Laura guided me to the right ones immediately and I've been more comfortable ever since. I'm very thankful!

Evolution Footwear is a gem of a shoe store in Torrance. They carry high quality, comfortable, and…read morewell made shoes. I am going on a trip that will involve a lot of walking, and I am looking for shoes that I can wear in inclement weather but yet walk all day in if need be and then transition to restaurant attire at night. I thought I was asking for a lot, but I found a pair of boots that checked all the boxes. I can wear them with casual pants, dressier pants, and even a skirt with leggings. The owner Laura is such a professional who is all about customer service and understands the issues I have with my hard-to-fit feet. I only wish I discovered this store ten years ago.