it is funny to me I have driven by this place many times over the years and never paid attention to…read morewhat it was. Spoke with property manager and she was very helpful. She has sweet disposition. The prices are reasonable. If you need a storage facility, check them out.

This is my first time renting a storage unit. The whole team I dealt with at this location was very…read morekind and helpful. Jessica, the store manager, helped me get my reservation set up when I arrive at the location. She was very kind and thorough in explaining everything making sure I had all the information I need. I am very pleased with the service I have received from this location and would recommend it others.

Excellent service, helped us move the whole house very efficiently. We would highly recommend…read moreusing this team.

I contacted Amaya Movers to move 1 full bedroom, kitchen items, and 4 shelfs of various sizes along…read morewith a couple of totes. I even put items in my car to help out. Originally they were to arrive at 12 pm. I requested they come at 1 pm due to roommate moving out as well and to make Amaya Movers had room to work. Mr Carlos Sosa stated he could come at 6:30 am, 12 pm or 5pm/6 pm. I agreed to 5 pm. The movers were stuck on another job at 5 pm and I was told they would arrive soon. At 6 :30 pm I was told they were 5 minutes away. They arrived at 8:30 pm. Because of this I missed another appointment.They request you pay $190 as soon as they arrive to guarantee they get paid for 2 hours. I requested a stop at my storage which was 2 minutes along the way to my new location. I was told $40, agreed to $25 extra. The movers were very young, but very careful with items. They drove slower than Mr Magoo. I was unable to put stuff in storage and now have to hire someone else to come get the items that do not fit!!!! Was told it was my fault for not sticking to the 12 pm time. WOW!! Would not recommend this company to anyone.

Do not, I repeat DO NOT go to this location I had a better experience with the customer service…read moreWORKERS INSTEAD of the actual manager. This is him by the way. All Male staff both days I came here. No one has top tier customer service here. He antagonized me the whole 10 minutes I was dropping off the U-Haul. He was not helpful and he did not offer any explanation to previous promises that were made. After I let him know how rude he was he told me to have a good day and threw my receipt in my face. I'm sure he does not enjoy his life. It was 7 AM in the morning.

The service is terrible, terrible in the propane gas area. I arrived at the place. I asked for help…read moreto refill my gas. A lady in green attended me. She told me to go outside to get help. Wait 10 minutes for someone. Then she left. It took 25 minutes to fill 2 tanks of 20-pound tanks. Another one in a gray shirt came out. She started taking pictures of the tanks again for the third time. The point that bad service to fill 3 tanks 1 hour. The worst of the worst

The inside units halls smells of pee I went to check in two days ago to get the lock abs everything…read more I went ahead after checking in I left (I haven't put anything inside yet), I'll be returning there this week to return keys and get a refund. It's also pretty dusty inside. That again don't seem to answer the phone almost at all. They will call you back tho after a voicemail . I'm going to to another place. I can't imagine my things being in this place at all.

I started getting phone calls and messages stating I was behind on my payments and they had cut my…read morelock off and was scheduling my unit for auction. My auto payment was refunded and their system was showing me behind. I called and was told to contact customer service. They informed me that it was a computer issue and since it had refunded my payment I was past due so we fixed it and the late fees refunded but I am still getting phone calls to let me know that they still had their lock on my unit. I am out of state so can't just walk in. I left my items in their care and this was their fault I would not recommend this place but can't get there any time soon but will start making the time to get my things.

If you are looking for a trustworthy, secure storage space here in the Houston area, look no…read morefurther! This family owned business treats customers like family, always making sure clients are well taken care of throughout the relationship. Personally, I have been a customer for a few years now and have not had any issues. I was recently able to upgrade to a larger space and was thrilled with how stress-free and easy it was to upgrade. Life is hard enough as it is...sure is nice to know my family's storage space will be consistently clean, well maintained and most importantly...safe! Thank you, Bart Lane Storage!

From the owner: We have been servicing Northwest Houston since 1998. We are located on a residential street away…read morefrom any commercial or busy freeways. Our average tenant has been with us for over 10 years! We are a family owned business that caters to our clients with amazing service. If you locked yourself out of a stall or need help backing in your trailer, we are on-site to help. We look forward to being your boat and RV storage solution.

I was in need for a vehicle transport and was referred to Pam. The most excellent service. Would…read moredefinitely recommend to everyone. Honest and trustworthy people. Thank you all

had some damaged in my home and needed an air condition storage space…read more While the repairs were done I had to remove everything out of my home. But Not knowing the time needed for repairs I needed an accessible and safe space. Especially because repair supplies were non existent in the Houston area. I went to see Pam &Tom Knight at the Stuebner airline Self Storage area. Everyone was professional clearly understood and helpful. I can recommend this storage area (14929 Stebner Airline) and the staff as an excellent source. Great selection space and packing materials & understanding. Short or longer term storage I will always chose this location. Thank you very much. Stephanie K

I used Extra Storage in California and was very pleased. And now that I'm here in Houston for a…read moreyear, I thought about them again to store my things because of the price for one, but mostly Extra Storage Facility kept my things nice. In California, I had the inside building storage. I practically had everything in that one, furniture, clothes, shoes, suitcases, camera equipment, and Christmas decorations; there was no damage from the weather. And although I have the outside storage in Texas, I have just my luggage and boxes in this one; it will be the same way, with no damage because of how well the doors are sealed. One more thing, I like the easy access, a simple code, and a key!

This was the first time I've gotten a storage unit, but that has got to be one of the easiest thing…read moreI've ever done in my life. I signed on via website which was easy to use and fast. Easy to access, easy to find, the storage unit was clean and ready to go. Clear instructions. They provide a brand new lock. The facility was clean and well lit. A+ experience