not good. bad service. They don't care. Don't pay in the end of the month unless you want to be…read morecharge AGAIN on the first which they don't tell you.

In my search for a facility to house some "stuff" I wanted out of my home for the time being, Klein…read moreKrimmel made the cut. This place is clean, well-lit, easily accessed, and very reasonably priced. There are also some added amenities to choose from, like extra security measures and insurance if you don't have it already - even truck rentals. The rental process alone deserves 5 stars! It really is contactless and so, SO simple. I was able to go online, rent a unit in the size needed, set up access and billing after filling out some paperwork electronically, and head over to the facility for move-in. All of which was issue-free! When we arrived, the unit was ready to go and neatly placed inside were two water bottles and a thank you card. SOLD! Need a storage unit? I HIGHLY recommend Klein Krimmel Storage.

I love this place as go where I keep my valuables Anthony is so helpful and keeps the property very…read moreclean

I went in to ask about pricing for a specific sized unit and the woman behind the desk spoke to me…read morelike I was an absolute idiot. I wish I had got her name. They're cheap but they must underpay their employees or something because she was very rude to me. I'm definitely taking my business elsewhere.

My wife and I have been renting storage here for a year. It's a very convenient and clean location…read more The manager Brian is amazing and very helpful. While we're there, we've had use of their moving truck when we needed to move things in and out of storage. We highly recommend this storage unit.

Very respectful and polite man helped us locate a nearby uhual that had the truck we needed with…read morethe out of state drop off. Went above and beyond for us to make sure we had what we needed. He also made sure we got in our lyft safely! If you see this, thank you so so much!!!!

I returned a vehicle after putting a little over 6 gallons in it. It was after hours and I dropped…read morethe key off in the box. 2 days later, I get billed $56 additionally on top of my rental fee. I called this them and told them I am being overcharged and a lady picked up and told me I'd have to call uhaul's 800 number. Makes no sense to report it to uhaul when you are the one I am having the dispute with. I called uhaul. Uhaul is saying that storage 290 was claiming I returned the gas tank on 1/4 but received it almost full. That is literally impossible as I used 90 miles and the odometer shows that. But they're claiming I used that much gas. The uhual lady confirmed their vehicle is about 15 mpg; which adds up to exactly how much gas I put back in the vehicle. I told the lady, how can I use about 150 miles worth of gas in 90 miles? Even when I filled the tank, it wasn't even half way. The uhaul customer agent saw what I was saying made sense. Take a guess what uhaul did? You guessed it; they called 290 storage. The exact same thing I was trying to do in the 1st place. She got off the phone with storage 290 and said the lady kept saying she double checks everything. That doesn't answer the question as to how the odometer shows I used 90 miles but the gas their claiming was used is about 150 miles.So uhaul is now transferring this to their district manager to investigate. I will update my status. Long story short... don' use this place. They tried to overcharge me $56. I will report them to the BBB if I don't hear back soon. Update: Literally, 30 minutes after this review was posted, the owner emailed me and told me she would look into my concerns. About 15 minutes after I got that email, a district manager got a hold of me and did refund me the $56. In talking with him , he did admit that based on the miles I drove the needle shouldn't have moved more than 1/4. I am changing my rating from a 1 star to a 3 star. I can't give it higher than a 3 star based on what occurred but I will give credit to the owner. She was swift in responding and very professional to me and uhaul did correct the mistake.

Its clean and roomy for our travel trailer. Cindy was so helpful to help us get the storage unit…read morethat we need. Prices are reasonable and the rates were clearly explained. And in a great location.

We rented a storage here for 11 months. We had no issues and no complaints. We received great…read moreservice each and every time we had to come in contact with someone. They are very affordable and I would recommend and use again. We had a 10X10 and were able to fit a Tree Frog play set and lots more house hold items inside. The lady who works there is super friendly. Side note- Cypress didn't have any heavy rains, while our item were in storage.

I have stored at this facility for a number of years. I store my RV there in a outside parking…read morespot. The facility has great owners and is a safe place. At one point I had my RV a 24' car trailer and a Truck camper stored there. Never had any issue. We are now planning to rent an interior unit for my fathers items. Cant beat this place for price and convenience.

Miss Anita is very helpful! Storage is affordable and clean! Took away my worries/stress for my…read morebelongings being safe.

We rented storage with a small space for an office. The units are extremely affordable and well…read moremanaged. LoneStar has an "on site" manager - always available. The grounds are kept clean, the restrooms are immaculate. All that's missing is a vending machine for a soft drink! The office units are usually sold out .... so you have to get on a wait list. I'm sure standard storage units are more readily available.

Very reasonable rates and owners great to work with. I searched a number is facilities in the area…read moreand lucked-out finding "Place-Holder Storage" Parked my Tiffin Phaeton there and needless worried about security They have cameras and was very secure. Seems the other customers were excellent as well as I never encountered an issue. Sold my coach and no longer require the space and thank Keith who was my primary contact and owner for great service.

I highly recommend this facility. Keith really simplified everything. He Took care of all the…read moredetails over the pbone so when i arrived to texas, i dropped off my rig and i was on my way.

24 hour access codes don't work consistently and you end up stuck inside the facility. The security…read moreguard is also not always present and there is no after hours contact info anywhere. You pay extra for 24 hour access that is not really a thing.

One of the best storage rental businesses in Houston. Awesome customer service and a delight to…read morework with.