I would give a 1 star however the place is semi clean. I started renting a storage unit here at a…read morerate of around $80 per month. (10x15 space) After being there for about 5-6 months, the price jumped to $119 for the exact same unit, with no upgrades or changes. Now, the monthly rate has increased and is $164. Nothing about the storage space has changed only the price. Everything is done by phone, no attendant and the road is gravel. The numbers are wearing off the key pads. I don't see the additional cost value. What makes this especially frustrating is that the same size unit is currently being advertised to customers for close to what I originally paid. It feels like once they know you've moved your belongings in and are settled, they continue raising the rate, relying on the fact that most people don't want the hassle and expense of moving everything again. This pricing strategy feels predatory and unfair. Sunterra Storage takes advantage of customers who are already committed and inconvenienced, rather than rewarding loyalty. I would not recommend this facility to anyone looking for long term storage unless you're prepared for frequent and significant rate increases.

Following our move 10 months ago, we are closing out our last of 3 units at our peak at Sunterra…read moreStorage. For those in this area, the location, convenience, and ease of access right here close to Sunterra have been outstanding. The rental process and automated lock assignment were seamless, making everything incredibly easy. What truly exceeded my expectations, however, was the level of support, including a couple of early-morning requests that received immediate, helpful responses. My wife and I sincerely appreciate the excellent service at a fair price, and should we ever need additional space, especially this area, these folks would be the first place I reach out to. Thank you, Andre Bajew

I have to say that I am really happy with this RV storage site…read more They have 24 hour access, everyone is assigned a personal gate security code. Security is top notch. They have surveillance cameras as well as perimeter alarms. Prices are the lowest that I have found in the greater Houston area.The management / owners are always on site and are very personable. If you are looking for a place to store your boat, RV or travel trailer I would definitely check out RV Etc Storage.

I have rented two outdoor spots for nearly a year. Security is state of the art and there is always…read moresomeone onsite. Super friendly owners and caretakers. There is also an RV dump station available. Best value in town. Almost always at full capacity.

My wife and I have been renting storage here for a year. It's a very convenient and clean location…read more The manager Brian is amazing and very helpful. While we're there, we've had use of their moving truck when we needed to move things in and out of storage. We highly recommend this storage unit.

Very respectful and polite man helped us locate a nearby uhual that had the truck we needed with…read morethe out of state drop off. Went above and beyond for us to make sure we had what we needed. He also made sure we got in our lyft safely! If you see this, thank you so so much!!!!

Its clean and roomy for our travel trailer. Cindy was so helpful to help us get the storage unit…read morethat we need. Prices are reasonable and the rates were clearly explained. And in a great location.

I returned a vehicle after putting a little over 6 gallons in it. It was after hours and I dropped…read morethe key off in the box. 2 days later, I get billed $56 additionally on top of my rental fee. I called this them and told them I am being overcharged and a lady picked up and told me I'd have to call uhaul's 800 number. Makes no sense to report it to uhaul when you are the one I am having the dispute with. I called uhaul. Uhaul is saying that storage 290 was claiming I returned the gas tank on 1/4 but received it almost full. That is literally impossible as I used 90 miles and the odometer shows that. But they're claiming I used that much gas. The uhual lady confirmed their vehicle is about 15 mpg; which adds up to exactly how much gas I put back in the vehicle. I told the lady, how can I use about 150 miles worth of gas in 90 miles? Even when I filled the tank, it wasn't even half way. The uhaul customer agent saw what I was saying made sense. Take a guess what uhaul did? You guessed it; they called 290 storage. The exact same thing I was trying to do in the 1st place. She got off the phone with storage 290 and said the lady kept saying she double checks everything. That doesn't answer the question as to how the odometer shows I used 90 miles but the gas their claiming was used is about 150 miles.So uhaul is now transferring this to their district manager to investigate. I will update my status. Long story short... don' use this place. They tried to overcharge me $56. I will report them to the BBB if I don't hear back soon. Update: Literally, 30 minutes after this review was posted, the owner emailed me and told me she would look into my concerns. About 15 minutes after I got that email, a district manager got a hold of me and did refund me the $56. In talking with him , he did admit that based on the miles I drove the needle shouldn't have moved more than 1/4. I am changing my rating from a 1 star to a 3 star. I can't give it higher than a 3 star based on what occurred but I will give credit to the owner. She was swift in responding and very professional to me and uhaul did correct the mistake.

Owners live on the site and are so nice, thoughtful and helpful. Storage costs are quite…read morereasonable. No complaints at all! We have been there for ten years and it just keeps getting better.

Super place to store your RUV! The owners live on site which…read moremakes me feel much better about leaving our darling little RUV somewhere away from home. The location can't be beat along with the price. Granted it's outdoor storage but the price is by far the best in the area.

I highly recommend this location. The manager Greg was truly exceptional in his customer service…read moreand professionalism, and took great care to ensure that I got not only what I needed but a backup plan on hold in case my initial storage rental wasn't large enough (we ended up needing two). I was there with my children: an active 11 month old and a rowdy toddler; and he was very patient and kind with me even when he could see I was in a pretty stressful situation with my move. The storage units are clean, pest free and spacious. They didn't overcharge me or do anything shady, and honestly I've come to expect that from most businesses these days, sadly. When it came time to end my rental, another kind employee promptly sent me the paperwork and processed my move out painlessly. I'll definitely be using this location for any of my storage needs in the future and I just want to say THANK YOU to everyone for running things so smoothly over there. God Bless!

Love the updates to access, lighting and appearance. The property is always clean, affordable and…read morelocation is excellent. The manager goes above and beyond.

If you are looking for a trustworthy, secure storage space here in the Houston area, look no…read morefurther! This family owned business treats customers like family, always making sure clients are well taken care of throughout the relationship. Personally, I have been a customer for a few years now and have not had any issues. I was recently able to upgrade to a larger space and was thrilled with how stress-free and easy it was to upgrade. Life is hard enough as it is...sure is nice to know my family's storage space will be consistently clean, well maintained and most importantly...safe! Thank you, Bart Lane Storage!

I love this place as go where I keep my valuables Anthony is so helpful and keeps the property very…read moreclean

I went in to ask about pricing for a specific sized unit and the woman behind the desk spoke to me…read morelike I was an absolute idiot. I wish I had got her name. They're cheap but they must underpay their employees or something because she was very rude to me. I'm definitely taking my business elsewhere.