Family owned and operated! Growing up my parents always patronized family owned businesses! Found…read moretheir business in the local monthly Pecan Grove magazine! It's a large facility, kept clean, world class customer service and they always have fresh baked cookies and coffee! Yum! Don't forget to tell them..."Tiffani with an i sent you!" You won't be disappointed TRUST ME! ;P

Love the folks at All Star Storage! Really nice people, clean facilities, and reasonable prices!…read more I would definitely recommend them if you need storage space.

Wendy and Cyrus both have been a pleasure to work with. This facility is top notch, and the…read morecovered loading area in the front is critical when faced with inclement weather. Very pleased with the security features at the property and would HIGHLY recommend anyone in the region requiring climate controlled storage to visit the property and meet the staff. You won't be sorry.

Service is excellent... Facility is very clean... Exactly what we wanted it to be! Cyrus is…read moreexcellent too. Very helpful!

I rarely leave reviews but I want to be helpful for customers who are considering to use this…read morestorage facility. Please be aware, they (Susan) will nickel and dime you with any fee possible. I signed a move out notice a few weeks prior to my move out. I was scheduled to be out of my unit by May 31st. I moved out of the facility but because my lock was removed on 6/1, the facility charged me another month's rent. You would think after being a good paying customer over the past years (between myself and co-worker) I'd receive decent customer service but this was not the case. After calling to get an understanding of why I'm being charged for an additional month, Susan said I needed to read the fine print of my close out form. If you're in our community of Katy, I'd advise you to take your business somewhere else where people have great customers service and look to help solve problems....not scam you on the fine print. Happy hunting Katy Family!

First time EVER leaving a yelp review. Created a yelp account just to forewarn others. Poor, poor,…read morepoor customer service. I had been a 2+ year customer with zero interaction with any employee there other than when I signed my paperwork...until today. Very rude employee treated a long term customer with more disrespect than I have ever experienced from a business. I own a business with a focus on customer service and if this gentlemen worked for me he would have been fired on the spot.

Moving? I know so daunting! After living in a place for almost a decade, I found myself needing to…read moremove, and like always you realize you have way more stuff than you care to admit!! A friend recommended I try Morningstar Storage, so I decided to give them a chance. When I got there I was welcomed by Ashanti, who poor thing was about to take her lunch! Had I not been in such a hurry I would have come back at a later time, but I truly needed to unload my car! She was so gracious about the inconvenience, and took real good care of me! Showed me a few options for different sizes so I could the right one! Walked me through the rates that happened to be great as they currently have specials on all of their units! She got me all signed up, and out the door in record time! I even offered to get her her lunch for cutting into her lunch time and even though she declined I appreciate how efficient she was! I highly recommend, this storage facility, they are climate controlled and offer insurance! Keep in mind you do need to pay for admin fess and potentially a lock, so don't get sticker shocked on your first months rent! It should be a one time thing so don't worry! You have 24/7 access as they provide gate codes for you! Go pay Ashanti a visit and get yourself a nice clean storage unit!

Do not rent here. They charge close to a $100 for smaller units and on top of that they claim there…read moreare carts by the elevators which is only three and whenever I stop by the there is not one cart in sight. Why am I giving them money just to not be able to move my things. Ridiculous to have units but not have carts. How are people supposed to move their items without getting a back injury or breaking a sweat. Last time I was here I spent 15 minutes just walking around trying to find a cart on the property. I also witnessed another couple trying to find one as well. We both ended up leaving frustrated.

Zero is my rating! Recently (March 2026) had tax return and check scheduled to send Certified…read moreReturn Receipt and it never was scanned into postal system; was stolen at this location and my check was altered to an unknown person. Go to the USPS only!!! Beware!!

There were couple time we went there expecting they open at 9am but had to wait 10-15mins for them…read moreto open.

I would give a 1 star however the place is semi clean. I started renting a storage unit here at a…read morerate of around $80 per month. (10x15 space) After being there for about 5-6 months, the price jumped to $119 for the exact same unit, with no upgrades or changes. Now, the monthly rate has increased and is $164. Nothing about the storage space has changed only the price. Everything is done by phone, no attendant and the road is gravel. The numbers are wearing off the key pads. I don't see the additional cost value. What makes this especially frustrating is that the same size unit is currently being advertised to customers for close to what I originally paid. It feels like once they know you've moved your belongings in and are settled, they continue raising the rate, relying on the fact that most people don't want the hassle and expense of moving everything again. This pricing strategy feels predatory and unfair. Sunterra Storage takes advantage of customers who are already committed and inconvenienced, rather than rewarding loyalty. I would not recommend this facility to anyone looking for long term storage unless you're prepared for frequent and significant rate increases.

Following our move 10 months ago, we are closing out our last of 3 units at our peak at Sunterra…read moreStorage. For those in this area, the location, convenience, and ease of access right here close to Sunterra have been outstanding. The rental process and automated lock assignment were seamless, making everything incredibly easy. What truly exceeded my expectations, however, was the level of support, including a couple of early-morning requests that received immediate, helpful responses. My wife and I sincerely appreciate the excellent service at a fair price, and should we ever need additional space, especially this area, these folks would be the first place I reach out to. Thank you, Andre Bajew

I went in to ask about pricing for a specific sized unit and the woman behind the desk spoke to me…read morelike I was an absolute idiot. I wish I had got her name. They're cheap but they must underpay their employees or something because she was very rude to me. I'm definitely taking my business elsewhere.

EVERYTHING! My daughter came home raving about their stellar service! She was quite impressed with…read moreboth representatives with whom she came in contact. Her experience began with great customer service over the phone, with all agreements made promptly fulfilled. She was impressed by Crystal, who was extremely accommodating, helpful, and kind. My daughter was traveling all the way from Cypress to Alvin, and Crystal made sure that she was well taken care of, alleviating any stress typically associated with a big move like that. We HIGHLY RECOMMEND CY-FAIR STORAGE!

We rented storage with a small space for an office. The units are extremely affordable and well…read moremanaged. LoneStar has an "on site" manager - always available. The grounds are kept clean, the restrooms are immaculate. All that's missing is a vending machine for a soft drink! The office units are usually sold out .... so you have to get on a wait list. I'm sure standard storage units are more readily available.

Great price and great space rental for our limousine. Very clean and well kept. Very happy with…read moreall the services they offer and the staff was a pleasure and very informative.