Probably the best customer service experience I've ever had. Christina was absolutely professional,…read moreknowledgeable, courteous, and prompt. She recommended everything I forgot, gave common-sense advice regarding both moving and storage (which I'm embarrassed to say I didn't think of), answered all of my questions with the sure language of someone who knows what they're doing, and gave me a free box - for those important things you really don't want to put in a storage unit. I rented a 10x20 space for one month, and while check-in required a good amount of paperwork which consumed some time, she didn't waste any. I just checked out less than 15 minutes ago, and it took more time riding the golf cart to my unit than it did to check out. She even remembered my unit number simply from seeing me (!), I would not hesitate to recommend this location to my closest friends and family. Absolutely extraordinary experience.

Christine was awesome. She was very helpful and polite. We recommend her and this locationread more

Clean and secure storage. Convenient location and great staff. I highly recommend this location!read more

The location is perfect for where we stay. The property is well maintained, the locks for the units…read moreseem secure and there are cameras through out. It seems to be a very secure building. The concern though is that I needed a unit with 40sq ft. I signed to pay for a 4'x10' and the unit is actually 3'x10'. I realized it was smaller when I was moving my items and it wasn't fitting as I expected. The property manager Jessica was super helpful when I was looking to rent a unit, yet was matter of fact when I raised the concern about the size of the unit. I asked her about the foot difference in the unit size and she said they have a disclosure that says unit dimensions vary. It's unfortunate that this business runs this kind of business. The unit should reflect that it's a 3'x10' instead of 4'x10'. I'm paying $83 a month for the 3'x10' and had to pay a $25 app fee. Thankfully, it's a month to month. I'm looking at other storage locations. Other places said units may vary an inch or two but not a whole foot. I advise measuring the unit you may rent to make sure it meets your needs since the listed sizes are inaccurate.

Stellar Storage Safe fast efficient & affordable!…read moreThey handled everything Perfectly & under the worst circumstances (hurricane & no power) They got me efficiently moving effortlessly with a free loaner Truck if you get one of their premier 30x10 ft storage units Barbara Cash in all the commotion & chaos came through "Big Tex" Style - she needs a promotion & a raise!

The storage facility is clean and well-maintained. It is easy to access before and after business…read morehours. The staff is extremely friendly and helpful. The price was reasonable and they had a great move in special. Brenda is amazing. She is the reason I decided to use Big Tex Storage. She's extremely helpful. I had an issue at the beginning of my move-in. She made the transition smooth and handled everything with the upmost professionalism. She is a joy and a light to work with, and she has made a very difficult and move possible and more seamless. I definitely would recommend using Big Tex Storage for your storage needs.

Ms. Yolanda is very helpful. She is always nice and patience when helping me. She will follow up…read morewith you as well when needed. I think she is the best employee and she makes my experience better. Thank you for your hard work. I can tell she loves her job and people

Awesome place to store. I forgot to lock my unit. Yolanda called me with a reminder. This is a…read moregreat place.

Great, secure, convenient location. Price is amazing! Staff is super friendly. Property is clean…read morethroughout.

We have made a lot of big improvements here!! We now have Office/Warehouses to lease at reasonable…read moreprices. We have re-asphalted our driveways, replaced our outdoor lighting, secured our roofing with roof sealants, replaced our old signage, repaired our drainage,replaced a lot of garage doors, and our office got a new face lift. We also have new management!!!! All the while we have managed to keep prices down and our customers can be proud of where they do business. Our customers have 24 hour access to their belongings and they have peace of mind that they are safely stored here. Come on out and see how well we size up to our competitors, and see where your spending less money with us for better service and safe storage

I have stored my boat there for years .Dorothy the managers great. security good place is clean and…read morethey keep upgrading it.the new entryway looks awesome .new security cameras.

Dot, the manager, is great and very helpful! Great location, safe storage area. Highly recommend.read more

I have rented with them for over a year and have worked with multiple employees from the office and…read morehave nothing but great experiences. The bathroom on site was extremely clean and available to use at all hours the facility is open. I never had any issues getting in or out of the gate or my unit. When figuring out what size unit to rent the employees were extremely helpful and even showed me the different size units. My dad, brother, fiancé's parents, his aunt, and few others I know all have storage units here and have never had a complaint.

This location is awesome! Eva Molina and Staff are very professional and accommodating. They make…read moreeverything easy and walked me through all the details, legal jargon, site access, etc... The location is VERY clean and access is easy. I recommend this location to anyone looking for a hassle free and easy experience. We need more people like Eva and Jaime.

If I could rate this place 0 stars, I would. The girl working here was beyond rude. No interest in…read moreproviding amicable customer service. She was more focused in making her coffee and snapping at us than showing us the trucks. Whoever is paying her check is paying her to do nothing. (3/02/26 about 11:15 am)

Staff doesn't seem to interested in being helpful. I was pretty much ignored while trying to get a…read morepropane refill. Oh well, won't be coming back here for anything.

I've been renting usuals from this location a lot due to needing to furnish 2 homes. The owner of…read morethis location is amazing and has the newest van and uhuals . The van literally has all the bells and whistles. I love driving it lol If I ever need a uhual, I always call him first bc he provides the best services and provides the best equipment in town!!

They make it easy to rent a space. Many affordable choices. Everyone that works there is kind. Very…read morehappy to be storing with them.