John Salinas is great to work with and was very helpful in helping with a moving transition from…read moreanother storage to this one. Answered all questions and gave great suggestions for our needs. Thanks!!

Moved in August 24 for a unit as I was moving to a foreign country for a new job opportunity…read more Movers came out to take everything out of the unit for the following destination. Yet forgot to bring the lock to the front office in order to finalize the move out date. After seeing a charge on my account and a following pending next month of payment, I called to see what happened or where the disconnect was. It's a bit nerve wrecking as living overseas and being unable to physically go to the office. After speaking with John Salinas, he was very transparent, communicative and professional. He helped to rectify the situation, refunded the charge and made the transition smooth and easy whilst closing out the account. I believe this unit to be in full care and recommend anyone nearby to utilize this facility. Thank you again!

The owners of this place could not have been nicer! It seemed to be a well run, clean, and safe…read moreplace to store belongings. We came by one night and accidentally shut the door but did not actually lock the unit. We got a call the next day saying the unit was unsecured so we could come by and fix it. I appreciate that level of security and service. Sometimes there is a wait in the office since there's normally only one person, but again, were so friendly! I would come check this place out if you are looking for a storage unit in the area.

I signed a contract for a 10 X 10 storage unit on Feb 29, 2020. I paid upfront for March upon…read moresigning my contract and authorized automatic payments from my checking account. My contract says the next payment would be the agreed upon rate due on April 1st. On April 1st I noticed I was charged $34 more than my contracted rate. When I called management Ronnie (new property Mngr) stated that there was a new price increase!! This is unfair and frankly illegal as my contract states that tenant must be given 30 days notice before any changes in price. Is this a sudden COVID-19 price increase??

My experience at My Attic Storage was perfect and I had no issues. Everyone there is helpful and…read morekind. I spoke with Katrina and Kyle on multiple occasions and they always were available to answer my questions and help me with any requests. They truly went above and beyond my expectations. Great customer service was not something I thought about or expected when renting from a storage facility, but My Attic Storage really nailed it! I appreciated being able to use their truck at no charge when moving in. The unit was clean and I never saw any bugs or rodents anywhere inside the building or unit. There were always several rolling carts available to use when moving my belongings to and from the unit. Having the motion sensor with text alerts gave me peace of mind that my belongings were safe. The price was reasonable and competitive with nearby storage facilities. If I need a storage unit again in the future, I will not hesitate to rent again from My Attic Storage.

The manager Kyle was extremely helpful, he took the time to understand what I truly needed, gave me…read moremultiple options, showed me every single option, and multiple locations. The location is very secure, I get motion sensor alerts to my unit Everytime I go inside. They have some very large units, with double doors. Pretty nice place! Can't be mad at the price either! Good value overall

I was in need for a vehicle transport and was referred to Pam. The most excellent service. Would…read moredefinitely recommend to everyone. Honest and trustworthy people. Thank you all

had some damaged in my home and needed an air condition storage space…read more While the repairs were done I had to remove everything out of my home. But Not knowing the time needed for repairs I needed an accessible and safe space. Especially because repair supplies were non existent in the Houston area. I went to see Pam &Tom Knight at the Stuebner airline Self Storage area. Everyone was professional clearly understood and helpful. I can recommend this storage area (14929 Stebner Airline) and the staff as an excellent source. Great selection space and packing materials & understanding. Short or longer term storage I will always chose this location. Thank you very much. Stephanie K

This is a very good place to use. The business is very well maintained and has very informed staff…read more I was first asked about the size and items the we would be storing in the storage unit. After getting some information from me they gave me the options available and their recommendations. Taylor gave me some more info on insurance for our unit and it was a done deal right after!!! I'm also looking into getting a parking space very soon!!! Thanks Taylor you're awesome!!!

This place has no carts. The one's in the AC you have to park at the end then hand carry everything…read moreto your space. The do have a good app but if you don't have it you can't do anything. Managers name is Mark and he is super awesome but does not listen to his voice mails very often. Had to wsit over 1 1/2 hours to see if he had a different one I could rent where I didn't have to walk forever. They do have good rates. I give them a 5 star on that.

Our belongings are safe. At Extra Space storage, the staff is top-notch, and always very…read moreresponsive! We started storing there before Extra Space took over this property, and have been very pleased with the transition! before

Signing up was quick and easy, the customer representative Atif was very courteous and patient…read more Took his time and explained everything about using their facility and answered all my questions.

24 hour access codes don't work consistently and you end up stuck inside the facility. The security…read moreguard is also not always present and there is no after hours contact info anywhere. You pay extra for 24 hour access that is not really a thing.

One of the best storage rental businesses in Houston. Awesome customer service and a delight to…read morework with.

We needed a climate controlled storage unit that was easily accessible, clean and with friendly,…read morehelpful personnel. We're pleased to say that we have found all of these things at the ExtraSpace Storage located in 15500 Vintage Preserve Parkway in Houston. Highly recommended!

13 year customer of ExtraSpace Storage. Understandable for 5%, or even 10% rate hike, but…read moreoutrageous 75% rate increase?? Other companies offer 1 month free or discount for paying in full for 6 months or 1 year, but not ExtraSpace. I guess they will add a few new customers willing to pay $225 a month, but pretty confident they will lose many more longtime customers to offset the new suckers/customers