Great service ! I appreciate their help and we have used them before . We will be back for their…read moreservices .

I'm so sad. I've been using this place for years, and I've even written a few five star reviews…read more My son went in two weeks ago to mail a package. He said the woman was very rude to him. They were only taking cash only, so he gave them $20 to mail my package. Yesterday my package was returned because it didn't actually have the address number on it. (This could have been my son's fault, but no one thought to add that??). I returned today to explain what happened. A younger woman I have never seen before said she could mail it again for another $20, cash only. I tried to explain to her that we had used them to mail it two weeks ago, and someone made a mistake. She shrugged and said she couldn't help, and reminded me it was cash only. I went to Ship N More. It was cheaper, and they take a card. Guess I will be using them from now on.

I chose this place bc it was close to my house. I use it all the time and had my RV there for…read moreseveral years. Sharon the manager is the best! I would never go anywhere else. She goes above and beyond to assist in any way.

Always had good service from Sharon but can't get a hold of her anymore. And now corporate is back…read moreto its old games. Jacking rates up on existing customers while advertising low rate to new customers. I really despise storage king as I have been a client there for over five years and every time I work my a$& back down, they jack it back up 40% over market rate. But they know that most people. That are using storage can't afford to move their stuff. And so they just keep screwing us over. Find me an honest storage facility and I'll put my name on the waitlist because if they're honest, I'm sure they've got people waiting in line to do business with them.

Ive been a customer for a little more than a year and my rent has increased now by 100%! This…read morecompany does not value loyalty and most of these storage facilities have the same business practices. The same unit i have is advertised for $69 and you want me to pay $140????MADNESS!

Service was great, however they keep increasing my rental rate. Every month they keep increasing…read moreit. I signed for $46 a month and only paid $46 that one time. Will be looking else where. I asked and was told it's because it's February and the way it falls. February is the shortest month, that doesn't make sense at all. Don't even waste your time here.

This location is awesome! Eva Molina and Staff are very professional and accommodating. They make…read moreeverything easy and walked me through all the details, legal jargon, site access, etc... The location is VERY clean and access is easy. I recommend this location to anyone looking for a hassle free and easy experience. We need more people like Eva and Jaime.

they increased the price on my 3 units by $100 per unit without informing me. i never would have…read morerented there if i had known this and now i cant get moved out fast enough

I love this storage place, I'm not sure about other cube smarts but this specific location is…read moreamazing! The staff is super friendly always remembers me even if it's been months or a year. They are very quick to help you when needed. The site stays clean. I signed up during a one month free promotion and opted to discount my monthly payments instead of taking the first month free- this is definitely the way to go if you're storing long term as the price does raise just a little over a certain period of time. So if you choose this option it'll just go up to about the regular price instead of starting there and going higher. I've only ever had issues getting into the gate once due to a system error while the office was closed but a quick call to the kind reps on the 800 number got me the temporary access code needed to get in while they corrected it. The units are very secure and temp controlled. No pest issues or funky smells. No issues of break ins. The manager is the most wonderful woman you will meet and is very willing to work with you as much as she can if your payment is going to be late. I tend to be on the forgetful side so thankfully they give you a call to remind you before you occur any late fees and there's a nice grace period. 10/10 would recommend this storage place to anyone looking to tuck their things away for a little or long time.

Went online looking for a storage unit in Spring/The Woodlands that would be centrally located to…read moreevery where I shop and trade in the area. I reserved a unit from Cubesmart and they called me within 5 minutes of the reservation to discuss my needs. The manager, Mitch, is very friendly, knows the property and will have you in your rental unit in 15 minutes. I highly recommend CubeSmart for it's location, cleanliness and no hassle policies. One note - you will have to purchase rental insurance that is at least $12 a month for $2000 worth of coverage with a $100 deductible. They will waive the insurance if you can provide proof of your own prior to renting. So just add $12 to their rental quote and you are good to go!

I have been a customer for 20+ years and loved the facility until it was bought a few years ago. I…read morerented 2 units at one time and have paid alot of money to this facility. Not sure who the new owners are but the woman that runs this facility needs lessons in customer service. I have had a few issues with her but the most recent was Feb 2024. I had fraud on my bank account and my bank froze my account. They reopened a new account and wrote a letter to my creditors so that I would not be held accountable for late fees and such. I called A1 mini storage to advise of my issue and the gentleman that I spoke with advised to send a check when I got my new ones in and to send the letter as well. Which is what I did. The woman at the facility called me and asked about the payment and I advised that I had just sent it in along with the letter. I advised what the gentleman had said, she started raising her voice and advised this was not her problem, that I needed to pay the $25 late fee. I told her that in all my years I had never experienced the lack of customer service that I have from her. She just started yelling. I really think she has a mental problem because I didn't see a reason for her to carry on the way she was. She was screaming at me and I couldn't say a word so I hung up on her. The times before I just assumed she was having a bad day but this is not an excuse. Needless to say I paid the late fee and am NO longer a customer. I will never advise for anyone to rent from these folks and I hope that many more will go elsewhere. Too many rental facilities in the same area to be treated this way. I paid 20-30K to this facility over the years and she acted this way over $25. Good Riddance to A1 Mini Storage.

The folks at A1 are so nice. They worked with me to get the right size unit. The units are clean,…read moresecurity is good and prices are best in the area.

This is the best storage business in NW Houston! I've had my stuff stored there for years... the…read morepricing is reasonable and the staff is incredible customer focused. Brett has the best snacks too!

We rented a storage here for 11 months. We had no issues and no complaints. We received great…read moreservice each and every time we had to come in contact with someone. They are very affordable and I would recommend and use again. We had a 10X10 and were able to fit a Tree Frog play set and lots more house hold items inside. The lady who works there is super friendly. Side note- Cypress didn't have any heavy rains, while our item were in storage.

I have stored at this facility for a number of years. I store my RV there in a outside parking…read morespot. The facility has great owners and is a safe place. At one point I had my RV a 24' car trailer and a Truck camper stored there. Never had any issue. We are now planning to rent an interior unit for my fathers items. Cant beat this place for price and convenience.