I'm a returning customer. Juan helped me set up my appointment. He answered all my questions and…read moremade the process smoothly. The moving team...Jesus, Andy, and Emilio wrapped all my furniture and moved everything with care. They also played live Tetris to fit all my belongings (3 bedroom set, piano, desk, 1 cabinet, 2 shelves, dinning table, breakfast table, 14 chairs, office chair, 40+ boxes, and other misc small items) into a 10x20 storage unit. I was stressed for several weeks. The Optimus team made the process smoothly and worry free. Thanks.

We made the perfect choice when we went with Optimus to move us from Katy to the hill country!…read moreJessie, Jorge, Wilder, Elias, and Emilio took such great care of all of our things! They arrived by 6:45 am and didn't leave our new home to head back to Houston until midnight. Not only did they move everything perfectly, but they were kind, polite, and went out of their way to make us feel at ease! I was really worried about the move, but Jessie and his team made sure everything went smoothly!

TRASH TRASH TRASH! DO NOT USE!!…read more The movers damaged my home and furniture. I called and called to get it repaired and no one has even called me back. They gave me the owners number and I have called and called, sent him messages and no answer. I had to repair it myself and pay it myself. Do not use! Save you the headache!

DO NOT USE! Unethical, lacks accountability, sloppy work, slow, damaged our ceiling, didn't fix…read morethe ceiling and won't call back now that we paid. I called Woodlands Moving and STORAGE for a quote and then called back gave them my name and address and said I wanted to move forward. At no time did Woodlands Moving and DELIVERY mention they didn't have any record of my quote b/c I was calling the wrong company. The company has similar colors and logo to the company I intended to hire., Woodlands Moving and Storage. 1. An hour and 15 minutes late. 2. Put a hole in my ceiling with my couch 3. Argues with my husband that our front door needed to be taken off to remove several items that we moved in just fine with the door on. Took the door off anyway. 4. Slow, very slow 5. I was told the job would take 2.5 and it took 5.5. Again, very slow crew. 6. Ramon, the boss man. Delivered putty and a spatula to repair the lead mover and left. He didn't get out and look at the damage. He didn't get out and apologize to us. He just left. 7. When I asked Ramon to make this right he took off the $75 delivery fee and responded as though I should be thankful for that. I said your team put a hole in my ceiling and I need you to make it right. He told me " I already spent $20 on the putty and the spatula thing." His fix for a hole was putty. No Sheetrock repair or paint. See pics below. He will not return our texts our calls now that we paid. We had to pay out of pocket to our new buyers to repair the hole. 8. They were moving half of our home into a storage unit and it took 5.5 hours. We had already moved more than half of our home ourselves into the storage. We hired Haulin' Movers to move both storage units into our new home and they moved all of it in 5 hours. The difference in the crew was night and day.

Everything! Great guys. Nothing broken nothing lost. On time. Used more than once. Christian…read morecompany!!

I called several movers detailing the job of moving from a 2 story home to a single story. I was…read morepleased with the quote AND their work. It was a long day and they did not stop until everything was in place in our new location. Stacey, who works in their office, was also great. She was professional and personable and responded quickly to questions and or concerns. Hire them !!!

This company is bad news and is now operating under the name of Woodlands Relocating &…read moreTransporting, LLC.. Completely Unvetted Subcontractors are packing & moving your belongings and not being tracked at all when they leave with your belongings.. They come up missing but No One Cares. NO CONSUMER PROTECTION IS IN PLACE!

This company went above and beyond to help us with our move. Honest , hardworking and determined…read morepeople.

I have used Shark Movers for multiple moves, including my mothers move and these have been the best…read moremoving experiences we have ever had. Starting and ending with Fermin the Supervisor, and his team Mike and Alex which are also great. They were courteous, organized, fast, professional and treated our home with the highest quality of care. These guys go the extra mile. I won't go anywhere else. Thank you very much for taking great care of us!

We used two different Shark Movers to pack our house into two 16' shipping containers. Slight…read morevariability between the crews. Fermin and his crew were very careful with our nice furniture and worked quickly and efficiently. Not as impressed with the second crease. Only note for the second crew was that things weren't packed up with quite as much care and not as well packed into the shipping container. Overall my experience was still great and would recommend Shark Movers.

Hired these guys for a move and the next day they came. 3 guys ( on a Monday)…read more Good price . Eli was the lead. Impressed with their service and price. Would definitely hire them again.

On time easily adapted to any unexpected change Nice, friendly a little more than I expected…read morebut also took longer than expected. My fault not theirs

Highly highly recommend this company. From the initial consultation to our actual move, they were…read moreEXCELLENT. They answered all our questions regarding setting up our move. Before the move, they called to review everything and confirm the date and time. The day of the move, they showed up on time, and every single mover (Ty, Deandre, and Johnathan) was kind and helpful. They took care with our belongings, and ensured there was no damage to our stuff. Not only did the manager Brian call during the move to ensure everything was going smoothly, he even showed up and helped. I was extremely impressed with the level of service we received. Beyond exceptional.

Would not recommend, would never use again. I stood with the mover and specifically pointed out a…read morefragile item with specifics on side table, asking him to be careful -- damage happened anyway. Worse, they damaged it along with dropping some of my belongings in muddy greasy water and never told me. I found out on my own afterward and when I pointed it all out, the response was, oh yea. When I filed a claim with photo evidence and spoke with the manager, I was asked to change my survey answers before they'd settle, because it "looked bad" on the manager. I refused. Their final offer: a $50 check arrived. Not close to covering the repair and replacement, and the whole experience left me feeling deceived.