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    Nick & Nate Movers

    1.0 (1 review)
    Open 12:00 am - 12:00 AM (Next day)

    Services - Nick & Nate Movers

    In-state moving

    International moving

    Out-of-state moving

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    3 years ago

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    M & M Moving Company - Wherever You Go... Your Desti-Nation !!

    M & M Moving Company

    (9 reviews)

    Do not use M&M Moving Company…read more We hired M&M Moving Company on the recommendation of a friend. In hindsight, I think my friend must have been referring to a different M&M Moving Company because this company, based out of Montgomery, TX, was anything but professional and competent. They arrived, not with a moving truck, but with a large trailer. We told them right away that this would not hold all of our stuff (stuff we had already detailed for the company via email and phone) but they insisted it was the same square footage as a full-sized moving truck so we proceeded with the move because we were already behind schedule. There were 3 men, including Mark, one of the business owners. We discovered during the move that the two other men were new and had no experience moving. This is perhaps part of what contributed to the slowness of the loading. What should have taken no more than four hours ended up taking seven hours. We were, of course, paying by the hour. And, just as we had surmised, they did not have enough room to fit our stuff. Instead of telling us this early and letting us prioritize what items needed to go most, Mark announced this at the end of the seventh hour, which resulted in the company leaving behind a large amount of stuff that really needed to be moved such as kitchen ware and appliances. They were very rough with our items. Boxes were smashed, stuff was turned sideways, and in a bizarre choice, the legs of our piano were removed, the piano turned sideways, and the legs left behind in Houston. I did not realize they had packed the piano so roughly until we arrived in Austin (with no piano legs). They broke an antique washstand and could not get the refrigerator out of the house in Houston without taking off the hinges of our rental house's front door (even though it had been delivered through that same door without issue). They took the wrong route to Austin, or a wrong turn somewhere, so that a trip that should have taken under 3 hours ended up taking them almost four. Remember, we were already late in our scheduled time since they a) arrived late and b) took a very long time to pack most of our items (though not all). In Austin, they delivered stuff into the house so haphazardly that they continued to smash boxes, scratched our floors, and finally realized the piano legs were not with the piano. Thus, they left the piano propped up on bricks. Mark apologized at the time for the delays and the inability to get all of our stuff moved. He offered us a deal to move the last of the items on a later date, either 3 or 7 days from the first move. We were hesitant, but figured this might be the cheapest route for getting the rest of our items (and we had not yet had time to survey the damage throughout). We agreed on a second move date for the following Sunday and called Mark the next day to verify and they provided us with a written contract to formalize the agreement for a flat rate charge to move our remaining items. On that planned Sunday, my husband, who had returned to Houston specifically for this purpose, got all the remaining boxes and items organized into a single spot and ready to load quickly, but M&M Moving Company never showed. He waited two hours, assuming they were running late as before, then called Mark. Mark seemed upset about the price he'd offered us and tried to raise it and then just said he wasn't coming. So, my husband was left in Houston with no way to get the remaining items to Austin, where he needed to be in a few hours. We chose to have him return to Austin, leaving the remaining items behind and planned to find another mover or rent a truck ourselves to move the last of the stuff before the end of August (when our lease expired), since we still had another weekend left in the month. In the meantime, Hurricane Harvey blew into Houston and soaked many of our boxes that were left behind. Remember, all of these items would have been moved if a) M&M Moving Company had brought the right-sized truck or b) if they had honored their promise to move the rest of our stuff. Due to the hurricane, we ended up having to extend our lease by a few days to allow us to retrieve our items after the flooding abated. Many of them were waterlogged and had to be discarded but we filled our Penske rental and brought the rest back to Austin ourselves. Our move was a nightmare with this company and we plan to let all our friends and neighbors know how unprofessional this company was with our schedule and our homes. We are also officially filing a complaint with the Better Business Bureau.

    I referred them to friends of ours very recently, I am so embarrassed at the job they did for them…read more They broke wheels off of a coffee bar, broke the hutch on their desk, also left an item on the truck, going past 2 weeks now they still have not brought it back them. M & M calls them or messages them and says we are bringing it, but never show. I sat and watched one of the movers going down the ramp of the truck and spilling containers over and then saying oh well. They didn't unwrap several items that were wrapped with blankets we went outside and told them, they never came back in to finish and left. There is no excuse for what occurred. Now yesterday all of a sudden thery get a call from another person saying they have the item, the leg is broken on it and they wanted to get it fixed. ist time in 2 weeks this was ever mentioned. How does your company do something like this to such nice people I just do not understand. Never use this company.

    Nick & Nate Movers - movers - Updated May 2026

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