H-Town Movers exceeded ALL of my expectations! From start to finish, the entire team was…read moreprofessional, punctual, and incredibly efficient. They handled all of my belongings with great care, communicated with me throughout the entire process, and made what could have been a stressful moving day feel easy and organized. Kevin and his team worked hard and were flexible. When my leasing office wasn't open and the freight elevator wasn't accessible, they were able to pivot and adapt quickly. The team had a positive attitude and greeted me with a handshake and a friendly smile first thing this morning. They all went above and beyond to make sure everything was placed exactly where I wanted it. Nothing was damaged, and they treated all of my home, furniture, and belongings with respect. Not to mention, I asked if they would drop of my mattress at my new place down the street from my storage unit (an added extra stop) and they said they would! After the final stop, they closed me out and everything was done in 2 HOURS!! I was shocked. This crew of three guys done in 2 hours packing up my 600 sqft apartment was a great value and money well spent compared to the other quotes I received. If you're looking for a reliable, hardworking moving company, I HIGHLY recommend H-Town Movers. I'll definitely use them again for my next move!

Santiago's Team was first class…read more Good: - Showed up on time. - Great attitude from all the team members. - Handled with care. - Efficient with time. Bad: - None. Tip: - I would recommend using multiple people for a higher hourly rate. This was move 1 out of 2. Hope the 2nd round is just as smooth. Overall: I would recommend using this moving company.

Super friendly and communicative. Spoke with Ms Eliza and she was very precise about what we…read moreneeded. She spoke about current deals that were being offered and gave us a very good quote and deposit. Mr Edwyn and two other gentlemen showed up right on time. I've dealt with other movers who you could tell just wanted to run the clock and waste time and get you to spend way more. These guys were amazing! No messing around, they came in ready to work and got it done! Very nice and kept me informed about any issues that came up while moving. Very careful of all the furniture, wrapped and handled everything with care. The deposit was low and the ending price was awesome! We did go over our time by an hour and it was still very reasonable for everything they did for us. Highly recommend these guys! Give them a call, you'll appreciate their prices and services.

Expert Movers was a great choice for my moving needs. For a four-man crew, I believe the price was…read morevery reasonable given their high level of efficiency for a 4-bedroom home. Once the plan was discussed with the crew upon arrival, they got to work asking clarifying questions along the way and was accommodating whenever late changes were made. They treated items with care and ensured their condition upon arrival at the new place. Everything went well. No complaints! :) Thank you Expert Movers!

I have used Shark Movers for multiple moves, including my mothers move and these have been the best…read moremoving experiences we have ever had. Starting and ending with Fermin the Supervisor, and his team Mike and Alex which are also great. They were courteous, organized, fast, professional and treated our home with the highest quality of care. These guys go the extra mile. I won't go anywhere else. Thank you very much for taking great care of us!

We used two different Shark Movers to pack our house into two 16' shipping containers. Slight…read morevariability between the crews. Fermin and his crew were very careful with our nice furniture and worked quickly and efficiently. Not as impressed with the second crease. Only note for the second crew was that things weren't packed up with quite as much care and not as well packed into the shipping container. Overall my experience was still great and would recommend Shark Movers.

I gave them a third chance and that was a mistake. They didn't know what they were doing! The…read moreAt&t guys that were already at the house had to tell them how to take the front door off! They also had to help us get the fridge in the kitchen because the movers couldn't do that either. They damaged the doorway on both sides leading into the living room. They also hung the front door wrong and we couldn't close it! I called immediately and told them what happened. They never called back or attempted to make it right. Never again.

Writing a second review because this company still has not fired their employees who smoke and deal…read moremarijuana at work. The belittling in their previous reply to me is very telling how you will be treated if you have an issue with this company. Unless you want workers moving your stuff while they're high off their asses and can barely drive or get stuff done because they're too busy smoking and trying to deal to other coworkers, don't use this company. The management team continues to lie about investigations and drug screenings, and has lied about letting these employees go. I have a list of the employees who smoke and/ or deal marijuana while on the clock that have not been fired. It is very easy to access the schedule line, and find out who is still working. No use in lying, it doesn't look good on you as a company. Andre, the manager, should be investigated for continuously covering for these employees and lying to me over the phone about drug screenings. My initial review: AWFUL CUSTOMER SERVICE AND MANAGEMENT!!!! Employs people who drink and smoke on the job and constantly show up late. Fired the one employee that was sober daily and would BIKE AND WALK to work over small mishaps that were poorly trained because his trainer was inadequate. Many drivers with damages daily, high on the job, rolling up in the truck and smoking at gas stations. When you call the office, you will be hung up on mid sentence. DO NOT use this company or work for this company. Edit after reply: this is not only about letting my Fiancée go. (Also, you were all aware we are engaged, and refusing to acknowledge that is childish.) It was about doing it under unclear reasoning and manipulation and lies from managers. You do not drug screen, and I have plenty of proof if you'd like to advance this legally, and continue to lie. Would you like me to list the names of employees that deal and smoke marijuana at work? We know you have not fired them. It can be public information if that's what you'd like.

Doing a small move of a few large items from one end of the Woodlands to another. Got several…read moreestimates from movers and most wanted a minimum of two hours, fuel change etc. Woodlands Moving and Storage agreed they would do it with two folks and in an hour. Needed to reschedule a few days before and that was no problem. On the day of the move, the movers were on time, polite and helpful. Although it was raining, they accomplished the move quickly and safely and as promised. They were willing to wait if necessary until the rain stopped, but for our few items it was not a problem. Would definitely go with them again.

This company was not transparent with their rates. Additional guys showed up without my knowledge,…read morean additional moving truck showed up, again without my consent, & without even my knowledge until I noticed 2 trucks arrive at my new house. There was no estimate offered or maximum charge for the move, as (I discovered later) they're required to provide. There was no communication surrounding the moving supplies, their cost, no itemized list of supplies provided, only an arbitrary "supplies - $350" written on the invoice, nor even provided after the fact upon request. One of the company's partners, Scott, was unwilling to provide answers to my billing questions, it was difficult to complete a sentence without him interrupting me & making legal threats. The movers also destroyed my $5k mattress. When brought to Scott's attention, he blamed me for not inquiring about, nor purchasing, additional insurance coverage. The information, he claimed, was provided to me - it was not. There's a line to initial on the contract, to acknowledge receipt (which is blank), & that I was expected to flip through & read everything on the clipboard. I was expected to rummage through someone else's clipboard without any reference of its existence. Regarding the destroyed mattress, they offered me $150 for it. When it became clear that communicating with Scott would be unproductive, I requested to speak with someone else from the company but it remained unacknowledged until Scott suddenly ended the call. I've unfortunately had to consult with legal counsel to determine how to best further pursue it. This matter currently remains unresolved.

I'm a returning customer. Juan helped me set up my appointment. He answered all my questions and…read moremade the process smoothly. The moving team...Jesus, Andy, and Emilio wrapped all my furniture and moved everything with care. They also played live Tetris to fit all my belongings (3 bedroom set, piano, desk, 1 cabinet, 2 shelves, dinning table, breakfast table, 14 chairs, office chair, 40+ boxes, and other misc small items) into a 10x20 storage unit. I was stressed for several weeks. The Optimus team made the process smoothly and worry free. Thanks.

We made the perfect choice when we went with Optimus to move us from Katy to the hill country!…read moreJessie, Jorge, Wilder, Elias, and Emilio took such great care of all of our things! They arrived by 6:45 am and didn't leave our new home to head back to Houston until midnight. Not only did they move everything perfectly, but they were kind, polite, and went out of their way to make us feel at ease! I was really worried about the move, but Jessie and his team made sure everything went smoothly!

Highly highly recommend this company. From the initial consultation to our actual move, they were…read moreEXCELLENT. They answered all our questions regarding setting up our move. Before the move, they called to review everything and confirm the date and time. The day of the move, they showed up on time, and every single mover (Ty, Deandre, and Johnathan) was kind and helpful. They took care with our belongings, and ensured there was no damage to our stuff. Not only did the manager Brian call during the move to ensure everything was going smoothly, he even showed up and helped. I was extremely impressed with the level of service we received. Beyond exceptional.

Would not recommend, would never use again. I stood with the mover and specifically pointed out a…read morefragile item with specifics on side table, asking him to be careful -- damage happened anyway. Worse, they damaged it along with dropping some of my belongings in muddy greasy water and never told me. I found out on my own afterward and when I pointed it all out, the response was, oh yea. When I filed a claim with photo evidence and spoke with the manager, I was asked to change my survey answers before they'd settle, because it "looked bad" on the manager. I refused. Their final offer: a $50 check arrived. Not close to covering the repair and replacement, and the whole experience left me feeling deceived.