This place is GOD sent! Lisa and Teddy are by far the best managing group I've met in my life!…read moreThey are understanding of what you need and help in ever which way they can. Storage facilities are clean and well secured. I definitely recommend this place to any boat , RV and semi tractor owners for storage. If I could give more than 5 stars I would!

Cliff and Lisa are always super. We have a fully enclosed space and it has easy access to get our…read morerv in and out. They have 24/7 gates access and cameras. They are fully concrete, with wide lanes and plenty of space to get into the units. The rates are very reasonable and a great value for Houston. They are near Bear Creek and Barker Cypress which is Very convenient, and keeps me out of Houston Traffic. You can pay your bill online, or via text. And they will contact you directly if they have any issues. We love West Houston Boat and Rv.

Great storage complex. Tremendous staff, unit,parking and…read moresecurity.

I had a very positive experience. Brooke has excellent customer service skills and it was…read moreexplained that upkeep with pest control is maintained. If I ever need a storage unit again in the area, I will definitely give consideration to this business.

My Experience was wonderfl and Miss Pinky was very respectful, very kind, she was very informative…read moreand I like that ... Thanks Pinky you were a great help!!

Scumbag company. Will offer you a rate and then raise it over $200 once you have stuff moved inread more

Management is trash Kimberly vandorean is so unorganized she says one thing forgets she told you…read morethen jump your ass later and you have to remind them you said exactly what she said she cannot keep employees always short staffed then when you pick up the slack due to her not having a assistant for months due to her firing them for unruly reason she blames you for the occupancy being low which is out of my control she bashes her husband which work for the company's brain vandorean in front of me she stated she could kill him in office in front of me due to him making a mistake with auction she is very rude very unprofessional do not work for them because even if you go above and beyond there no recognition no room for raises if you have kids or family you will not qualify for onsite living due to your children being a disruption she is all around bad management and just make shit up so she doesn't have to actually do her job

Great storage we recommend all our customers to rent storage space here because they are secure and…read moreclimate controlled as well and have a great customer service team managing the facility. Thank you Donna and Christine!!

Doubled our rate after four months with no improvements or change to the service. I would not do…read morebusiness with them again as the rate advertised at move in was not described as promotional or temporary.

Rented with them for over a year and never had issues! Well lit, safe, and was never bothered!…read moreHighly recommend!

Of I could give zero stars I would. Thru moved us in and everything was great. We had one month…read morefree upon moving in. After a few months the amount doubled. No warning no nothing. The woman who worked there harassed my kids when going to the unit. They gave it on tape. They had us pay the rent and then she warned to call the police every time they come to the unit. No Reason for it other than them asking why she was tripping. the man that works in the office was nice and had common sense. They need to get rid of that lady and maybe they will get better. Even other customers stopped my kids when leaving to tell them she is like that with everyone and told them times to go when they can avoid her. Smh. I am speaking with lawyers now to get my money back they didn't refund for a month we we not there. You have been warned.

Customer Service is amazing and helpful. Matt helped me from my first experience and guide me with…read morethe best way to improve my move.

Tyler was a huge help very polite & considerate. Thanks for taking the time to help us outread more

Scumbag company. Will offer you a rate and then raise it over $200 once you have stuff moved inread more

I didn't get a notice this place increased prices during the pandemic so not cool on so many…read morelevels!!! 2/1 another increase!

DON'T COME HERE if you expect your belongings to be stored securely and privately…read more Do come here if you are a thief and would like an easy target to social engineer so you can get sneak peeks at the contents of their customers storage units. The storage facility manager cut the lock on my unit to allow someone to "deliver" [something?] to it without calling me and asking first. Explicitly in breach of their own contract. After realizing that the contents of my unit didn't seem in line with what was being delivered, they checked the guys paperwork and realized it was the wrong unit. Maybe. They gave me new locks, but seem to completely miss the fact that 1. Per their own contract, they are not permitted to access the unit for reasons like this. 2. It's not acceptable to cut someone's unit open because some random delivery person says they need to put something in it.

I documented my move out in app. My mover left the lock on. Instead of contacting me about removing…read morethe lock they cut other locks and tell me I need to pay because I'm occupying the unit

Scumbag company. Will offer you a rate and then raise it over $200 once you have stuff moved inread more