Big Tex Storage is the best storage facility I have ever experienced! It is very clean, well maintained, well managed, safe, and reasonable rates. I highly recommend Big Tex Storage to anyone looking for an excellent storage facility. Keilah Cantu, the Manager, is wonderful to work with! read more

We had a large unit here for 5 years and highly recommend. The space was clean, well lit, plenty of dollies available, and the elevators always were working, a must as we were on the 6th floor. Keilah Cantù in the office was super nice to work with whenever we had a question. Secure entry and exit, always felt safe going in and out. read more

Honestly, could not say enough great things. So clean, safe, and easy to access. The manager (?), Nichole, was super professional / helpful and explained how to securely access and showed us around. The icing on the cake was borrowing their truck to move my stuff into the unit (would have taken 3 trips or more with a pick-up and been subject to weather). Would highly recommend. read more

Very rude lady answering the phone. Get rid of her lol damaging the business. Everything else is great, clean and safe. This lady just needs to get an attitude check or get fired. read more

One of the worst experiences ever via a storage facility. I'm not sure how they still exist or who would actually use them, but I immediately moved everything out. read more

It was a great stay at Big Tex Storage River Oaks. The units were immaculate, the facility was clean, and the parking lot had ample parking and could even accommodate a semi for delivery of goods. I also had a ground floor unit that was super convenient to access without the burden of an elevator or stairs. Keilah in particular provided great service, helping to arrange a partial refund of fees prepaid when I ended up needing the unit one month less than anticipated. Will use again if I need additional storage! read more

I'm going to update my score of Big Tex to four stars. During my dealings with management, I was definitely put in my place. Pretty much, I really didn't have a choice. My options were limited. I could've just dumped everything that I had in my storage unit and left it there. For them to clean up. I thought about that. But that's just not me. I took on the responsibility for the stuff, and I was gonna deal with it. It took me three months, and, I was able to sell everything, and get what wasn't sold moved into my apartment. Where I can continue the process of eliminating this burden. In my last week at Big Tex, I ran into the manager, he was very apologetic, I mean, he really was upset when we had our first conversation. He has his own problems he has to deal with and he did take it out on me. That's part was true. But, he did apologize. And honestly, I have to take some accountability for being dumb. The world of the storage units, is an expensive place. You just have to acknowledge that. When you are in this world, you are obviously desperate. They provide you a place to give you a chance to put yourself back together, and, if life has put you in a situation where you have to be in this world, Big Tex is an excellent storage facility, and the people who work there are great too. I'm sorry we had our event. Thank you for giving me the time I needed to solve the problem I was in. read more

Beautiful clean facility. Thought it was a good deal, $99.50 a month for the first three months. Moved in 5/12 moved out 8/4 (less than three months). Total charges $480. Watch the fine print read more

Tangelia Robinson provides amazing service. I've had multiple storage units at Big Tex and she always ensures I have a great unit. This facility is pristine and well maintained. Thumbs up to Tangelia! -Cristin read more

I used Big Tex storage on Wesleyan for a few months starting this past January 2017. They were offering a great deal, 50% off the first three months -which is an amazing bargain for this top notch facility. As a customer, you even have access to their large moving truck along with moving supplies for a full day. The staff there is kind, courteous and very helpful. The facility is clean, well lit, under 24 surveillance and I never felt uncomfortable or frightened there, which is important to me as a single woman. I never accessed my unit during hours when the staff wasn't there, but only because I'm overly cautious; I don't think it's safe for any woman to go to any storage facility at night alone. However, the environment at Big Tex felt so safe I almost did go alone at night (until I came to my senses lol). I will definitely use Big Tex storage in the future and I highly recommend it. read more

Highly recommend this Beautiful storage facility! Ultra clean, safe and easy access to all units. All packing and moving Supplies available and the security camera and codes make it very comfortable to go in after hours. Thumbs up to Nicole who processed me in!!!! She takes pride in the job and represents the company with utmost professional manner. She went above and beyond to help me out of my stressful moving situation and found me that perfect unit . She personally called me the day after I moved in to tell me my lock wasn't on right. (Very comforting to know someone is actually paying attention and patrolling the units ). She was so awesome I felt like I was buying a condo --very very great experience ! Thank you Nicole ! read more

The previous 5 Star reviews of his place, specifically around Barbara's customer service , do not lie. This is my first time leasing storage space, and I absolutely had a great experience. I compared a few premium storages places based on google & yelp reviews and this was the winner. Barbara is a true pleasure to deal with. Customer service like hers is a rare gem these days. She know what she's doing, she's straightforward , and welcoming. Just a total fan. I knew this was the place for me. I was quoted a rate and special over the phone and Barbara, and she discussed some options that would be best for me, then genuinely invited me to come visit the property same day. Just extending that invitation was a big deal to me. When I arrived, she was assisting others, and I introduced myself and mentioned we spoke over the phone earlier, and she knew exactly who I was. Those little things make a big impact on business in a positive way. This place offers : Flat bed Dollys (multiple) Accepts Fedex/UPS deliveries (perfect for an outside salesperson like me who wants things shipped directly there ) Elevators with access only to your floor TV monitors showing you the view of the parking lot, lobby, etc An on site moving truck/van for your usage. Love this place. read more

We used Big Tex Storage for 4 months after Hurricane Harvey. We always felt secure in going to our unit, even at night. Move out was very smooth. Barbara was great! I highly recommend! read more

Tangelia and Cari were just as wonderful as the reviews suggest. Service and friendliness made the process of rental and getting settled such an ease as well as reaffirming safety. The facility is very clean and well maintained and it was wonderful to be greeted with, "welcome to the Big Tex Family." read more

I have had storage facilities before but none of them offer the security and service at such a competitive cost as Big Tex. Thanks so much for Sparefoot for helping me find this facility. read more

Big Tex Storage - They even offer a moving truck for limited use free for customers! - Self Storage Near Me - Houston, Texas

As good as it gets! Seriously!!! Both the facilities and service are A1, but the service really sets Big Tex apart. The price is on the higher side, but after my experience with Big Tex, I think the price is well worth it. I called around enquiring about business storage and they made me feel very comfortable that my needs would be taken care of. I really didn't need to look further. They were able to answer any questions or concerns I had about the process as I was expecting a big shipment. Both Michael and Barbara made setting my storage up and receiving a very important shipment extremely smooth. I'm so glad I made the decision to go with Big Tex!! read more

We are very happy with Big Tex storage! Extremely clean and safe. Tangelia has also been a wonderful help! We are happy to have chosen this storage facility! Highly recommend! read more

Clean facility, climate controlled building. Location is excellent for Houston. The prices are okay but you pay for convenience and quality location. read more

The people at Big Tex could not be nicer and the facility is beautifully run and very clean. (I've had storage units for 25 years, and Big Tex is heads above all of the others!) I already had existing units at Big Tex before Hurricane Harvey, but after it hit, everyone there has been so supportive since my home flooded and I needed extra units. They helped out so many of my "Harvied" neighbors. They really have gone far and beyond duty to help me out though my 6 years with them!! I could not give Big Tex a high enough recommendation! read more

Very nice facilities. Clean and easily accessible. The free truck is a great BONUS and the late night / early morning access makes it very convenient. They have video surveillance not only in the office, but you can see the video monitors from each floor as well. This is a nice feature as you are loading / unloading as it allows you to view your car while you are by the elevator on a different floor. The staff are great as well. Nichole (in the front office in particular) is very friendly and helpful. read more

Barbara has been amazing!! I would highly recommend Big Tex to anyone who is relocating or storing extra household items. The rates are competitive and the hands on friendly service helps ease the transition. read more

Super nice crew down there and convenient location. Using the truck was tremendously helpful and let me get all my stuff in one trip!

Extremely clean and secure facility. Loved the fact they had alarms on the unit doors. When I signed up, there was a promo for the first two months half off. Staff was very friendly, and it was always a pleasure talking with Tangelia in the front office. I would definitely use this facility again if I ever needed to place my stuff in storage. read more

This storage facility is centrally located in the heart of River Oaks. Conveniently located and easy to get to. The staff is friendly and the storage units are very well kept and maintained. They have an excellent security system and units are all indoors and climate controlled. Very reasonably priced. read more

Great service, easy to use and convenient . Prices are reasonable and the use of the moving truck offsets any negligible higher expenses.

New, clean and easily accessible facility. I was away from the city for an extended period of time but had no concerns or worries about my things as they have an excellent security system. The front staff is great as well and easily reachable over the phone/e-mail. Highly recommend to anyone who is looking for quality storage facility at reasonable prices. read more

Very nice facility. Barbara furnishes fantastic customer service. We picked a large unit to fulfill our needs. Very clean, well kept, secure storage. read more

Great Service, Facilities and staff!!! Should I ever need a storage facility again I will definitely contact Big Tex again. I was a customer from June 2015 to Feb 2017 read more

I don't understand why they won't return phone calls. I have called multiple times to inquire about renting a unit and every time there is no answer and I leave a message but never get a call back.... read more

When we put our house on the market, Big Tex Storage at 24922 Kuykendahl Rd, Tomball, TX 77375 was a perfect help to thin it out and store many items we didn't need until later so the house showed great..AND Sold Very Quickly. We went from one storage up to three storage units of various sizes , and when we moved into an apartment B for a new home would be finished . The staff at the tags were wonderful and always very helpful. The units surrounding area and office is always clean and inviting . We felt safe as everything was well lit and behind gates anytime a day When we needed to get into our units. Have a wonderful system and I highly recommend them to anyone needing to store something terrible temporarily or permanently . Reasonably priced and air conditioned too! Very happy we found them! Yours, Susan and Bill of the Woodlands, TX read more

Clean and convenient. No trash container. Read the fine print about the rental truck. only for use of new customers. after they start collecting your rent it is unavailable. read more

Fabulous experience. Spotless air conditioned facility. Wonderful customer service. Amazingly reasonable price. I needed a place to store my son's belongings between his 2nd and 3rd years at Rice University. They offered month-to-month rentals, which included them giving us a free u-haul truck on the day we moved in. Barbara the manager could not have been more helpful or friendly. I'll be using them again next year!!! read more

Where do I begin. I have been using this storage unit for the past six months. The security and staff are excellent. Barbara who works at the front desk is by far the friendliest and sweetest person I have ever met. She has helped me with renting two units as I transition from townhouse to a new home. I couldn't have asked for a better, quality storage company! They frequently have specials to make your monthly rental payment very competitive to surrounding storage companies. Barbara thank you. read more

I'm very pleased with my experience here. I had previously rented from Amazing Spaces, which is nice, but ultimately not worth the price increase they wanted to charge. So I moved to Big Tex and was not disappointed! Barbara's the best, call and ask for her, or just stop in. read more

Amazing storage facility! The front staff is wonderful and the facilities are very nice! So glad to have found a place I genuinely trust with my things! Definitely come here for quality storage! read more