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    Big Tex Storage

    4.5 (35 reviews)
    Open 9:30 am - 6:00 pm

    Services - Big Tex Storage

    Self storage

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    8 days ago

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    Bobby G.

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    8 years ago

    Super nice crew down there and convenient location. Using the truck was tremendously helpful and let me get all my stuff in one trip!

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    7 years ago

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    11 years ago

    Great service, easy to use and convenient . Prices are reasonable and the use of the moving truck offsets any negligible higher expenses.

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    Ask the Community - Big Tex Storage

    Review Highlights - Big Tex Storage

    Staff was very friendly, and it was always a pleasure talking with Tangelia in the front office.

    Mentioned in 4 reviews

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    Public Storage

    Public Storage

    (24 reviews)

    Highland Village

    This place is a joke! I'm sharing my experience to warn others about significant problems at this…read morefacility: Safety Concerns: During my tenancy, I was trapped in a malfunctioning elevator along with other tenants. We had to call police and fire departments for assistance. This created dangerous conditions and prevented access to our belongings. Discriminatory Treatment: I experienced what I believe was racial profiling and discrimination during my time as a customer. Despite having paid my bill in full, I was illegally locked out of my unit on two separate occasions. This occurred while I was preparing to move internationally, causing me to nearly miss my flight and preventing me from seeing a dying family member--one of the most painful experiences of my life. Poor Customer Service: When online payment systems weren't working, I was instructed to come in person to pay Staff was confrontational and accused me of saying things I never said When I respectfully corrected the misinformation, I was locked out of my paid unit in retaliation Despite documented attempts to reach managers David and Brian over the course of a year, I never received callbacks Staff claimed to have "hundreds of notes" on my case but never followed up Financial Practices: Rent increases occur with unusual frequency--every other month--which is excessive compared to industry standards. The facility is overpriced for the quality of service and treatment provided. Final Thoughts: This company prioritizes revenue over customer safety, dignity, and basic service standards. I strongly advise potential customers, particularly people of color, to seek alternative storage options. After these experiences, I will never trust another storage company with my belongings and would sooner invest in private storage solutions. I'm documenting these experiences and will be removing my belongings as soon as possible.

    This is a great review for Cat and Yessely at Public Storage on 3703 Westheimer. Both ladies were…read morevery knowledgeable and professional and were very response to my issues. If either of them decides to run for president they have my vote!

    Big Tex Storage - Museum District - With our covered loading and parking area, you are guarantied to have a convenient moving experience, rain or shine

    Big Tex Storage - Museum District

    (1 review)

    Museum District, Montrose

    I had my things in my first unit for about 6 months, and then I rented a second unit for my…read morefurniture for about 3 months. Some things I was not happy with were that the "climate control" was on the warm side. When I got my furniture out some of the off-white pieces had darkened and discolored, I assume from the heat and humidity. Also, some items with glue or adhesive were damaged. I don't know what temperature the building is supposed to be kept at, but it wasn't cool enough. When I rented my first unit there was a trash can in the lobby area where the elevator is, but eventually that disappeared. The dumpster is also inaccessible to customers. There is a restroom by one of the elevators, but every time I tried to use it, it was locked. If vagrants getting in the building and using the restroom is a problem, then why not require the doors to be opened by codes all the time, not just at night, or put a key code on the restroom door? That way paying customers are not inconvenienced too. I was driving about an hour to get to the storage business, so a restroom would have been very helpful after a long drive. Many times when I came to put something in or get something out of storage during the week, the same car was parked right in front of the doors to the elevator. I never saw anyone getting in or out of the car while I was there, so I can only assume it was an employee's car. There is not a shortage of parking, so why park in a spot that is going to cause an inconvenience to customers? If I ever need to rent a storage unit again I'm not so sure that I will go with Big Tex again. They are pricey for what you get.

    From the owner: Welcome to Big Tex Storage Musuem District on Montrose Blvd. Our newest Houston location offers a…read morevariety of storage unit sizes to fit your needs, whether you’re storing a few items or need a larger space to store the contents of your entire home. Our team is dedicated to providing exceptional customer service and ensuring that you have a hassle-free experience. We have a wide selection of security features to ensure your items are safe, such as 24-hour video surveillance, alarmed units, and secure access systems. Plus, our Museum District self storage facility is clean, well-lit, and climate-controlled for your convenience. Come visit us in person or online where you can rent a unit and pay your month-to-month rent.

    SmartStop Self Storage

    SmartStop Self Storage

    (2 reviews)

    Upper Kirby

    Super clean and new building! I came in to visit and see the facility and was able to see the model…read moresizes of the units in their lobby. Then I went to see the actual units that I would be able to rent with the office worker. It was super nice to be able to walk the facility and they have great security and set up. I ended up renting the unit the same day so I could get the exact unit I wanted because the system didnt allow me to reserve that specific unit for some reason. Overall great place to rent a storage unit if youre looking for one! It's month to month so as long as you notify them 24 hours before the day of the charge they won't charge you the following months rent. Super easy.

    Smartstop bought out Amazing Spaces which was an amazing facility. Since Smartstop has taKen over…read morein July 2025, they have raised the prices twice. we list our discounts including my veterans discount and AAA discount. This facility is not climate controlled, I have a thermostat in one of my units and it reads 82*. Most of the cameras have been removed. They no longer treat for pests and there is no maintenance. They have removed majority of the cameras around the facility. Each unit, no matter the size, cannot have over $5,000. total of worth in their unit. If u do it's not covered. We lost our conference room, coffee bar and the great employees that made Amazing Spaces a great place. The new owners are a bunch of suits who are only there to make money. I was told today that rent will go up every so many months. Read their contract it's all in the contract. I have a lot of units here and I'm looking for a new facility to move to. I had a lot of friends here and most have moved out. My rent has gone up $200. since July. This place is a rip off and don't do it you will regret it!!!!

    Big Tex Storage - selfstorage - Updated May 2026

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