I am currently renting a storage unit here, and I couldn't be more satisfied with their service!…read moreThe employees are always attentive, courteous, and checking the storage units to ensure everything is in order. They have cameras inside the office to check on all the storage units. They even accept package deliveries at the office and place it in your storage unit. All employees are responsive to any concerns or issues you may have. Before getting the unit they make the terms of agreement very clear to ensure you don't experience any misunderstanding later. They have great service over all; definitely would recommend them to anyone!! -Elizabeth Barnette

Bullseye storage on Airline has a rat and roach problem. Dead and live roaches all sizes in the…read morehall way areas and in my unit. I discovered rat droppings in my unit.

Stellar Storage Safe fast efficient & affordable!…read moreThey handled everything Perfectly & under the worst circumstances (hurricane & no power) They got me efficiently moving effortlessly with a free loaner Truck if you get one of their premier 30x10 ft storage units Barbara Cash in all the commotion & chaos came through "Big Tex" Style - she needs a promotion & a raise!

The storage facility is clean and well-maintained. It is easy to access before and after business…read morehours. The staff is extremely friendly and helpful. The price was reasonable and they had a great move in special. Brenda is amazing. She is the reason I decided to use Big Tex Storage. She's extremely helpful. I had an issue at the beginning of my move-in. She made the transition smooth and handled everything with the upmost professionalism. She is a joy and a light to work with, and she has made a very difficult and move possible and more seamless. I definitely would recommend using Big Tex Storage for your storage needs.

I wish I could leave a review for this business, but here we are trying to pick up our reserved…read moretruck, and no one is here and no one is answering g the phone. They're supposed to have opened an hour and a half ago.

I hadn't needed to rent a storage unit in decades, but I needed one quickly. Three things were…read moreimportant to me: Competitive prices, enough space and good reviews. North Loop Storage didn't disappoint on any aspect. They had several size choices, were priced about the same as their competitors, and the customer service was the deciding factor. I spoke to Annabel, who explained the entry process, how to use the lift, rules and regs and so on. She was patient and incredibly helpful and friendly. A young man was also working and he was equally pleasant. When I couldn't figure out the lift, she took the time to go with me and walk through the steps. Very positive experience!

I had my things in storage here for two separate time periods & while the storage units themselves…read moreare fine the staff are terrible. They gave me incorrect information initially upon move in. My rate was supposed to be discounted, but I was told it wasn't and had to get it straightened out with someone higher up. The woman at the front desk is nasty nasty and one of the rudest people I have ever encountered. We asked to use the bathroom after driving 4 hours in and she acted as if we were a nuisance. I have interacted with her now 8 times at least over a 3 year period. She is vile. I was also not aware of the 10 day notice for move out and that I would be charged for a whole month moving out on the 3rd day of the month otherwise I would have moved out on the first. I wouldn't use them again. I prefer kind people who provide a clear understanding of the information needed without the attitude. I feel ripped off. Take your business elsewhere.

I looked around the area and found that the prices here were comparable to other indoor storage…read morefacilities that were not nearly as convenient to the Heights. But the facility was much newer and nicer. The staff was very helpful when I called to ask initial questions and when I went to the location in person. Overall I had a great experience and decided to rent from them.

love this place connie is amazing always answers all my questions and is always available . its a…read morevery clean place glad i chose this one

I needed some short term storage after hurricane Harvey and north shepherd self storage had the…read moreclimate controlled space I needed for my house hold stuff as well as non climate space for my garage stuff. The office staff was very helpful and the units were very clean. Better rates than the big storage places! I recommend this place.

Friendly to customers. Talked to who I thought was the owner (George). Nice man. Very polite and…read moreprofessional. Great store location in or near the Heights. For me, I was there for moving supplies like boxes, tape and wrap for furniture. All seemed decent priced and decent quality. Stop on by!

My husband made a reservation for my niece whose coming from Arizona but the ladt minute decided…read morenot to bring her belongings. He went to the public storage ​ to cancel. The company charged his credit card $53.80 and got refunded onl$23.80!!!! They told us the administration fee of $29.00 is non refundable! Evidently, my husband did not read the fine prints. Beware! The reap us of our hard earned money for nothing.

This review is specifically for the propane refill service. I was looking for a place to refill my…read morepropane tank rather than exchange it, since there's a significant price difference and you usually get less propane with an exchange. I happened to drive by and noticed the sign, so I stopped in. I went inside, let them know what I needed, and they promptly filled my propane tank. The whole process was quick and straightforward. I paid and was on my way. I'll definitely be coming back--refilling here is both cheaper and gives you more propane than doing an exchange. Highly recommend!

I'm not sure how you come up with a price $197 move from One apartment about 6 miles away from each…read moreother's and did not move the truck until it was full and moved to the other apartment. I'm not ever going to use guy's again are liars and cheaters

The storage facility and the manager over it are very professional, and is very understanding…read morewhenever I cannot make a payment on time. An the storage units their range from extremely small two regular-sized switch not a lot of facilities have that option. Thank you so much for being so understanding

This is the worst location I've ever been to. DO NOT RENT A UHAUL FROM THIS PLACE. The customer…read moreservice representative will lie to your face about the charges he will charge you, then will inflate your bill when you get the final receipt. This place is very deceptive. The guy at the front desk doubled my charges when I got my final receipt. This place is very unprofessional & will scam you out of money after you return your truck. DO NOT USE THIS PLACE.