Big Tex Storage is a great storage partner and provided me with peace of mind. Nicole and Ray are…read moreprofessional, kind and on site ready to help. Convenient and hassle free. I think great pricing. I feel safe and the facility is clean. No other storage partner in Houston for me.

Excellent service, facility, and location. Convenient access hours during weekends and holidays.read more

Shortened hours you can access for non business owners to only Mon - Fri 9:30am - 5:30pm…read moreSat: 9:00am - 5:00pm Sun: Closed Now they sent me a notification that they had sprinklers go off I would have moved months ago accept for the hours changed after I had gotten the unit. Definitely do not recommend.

Warning: Morningstar of Eado traps customers with sneaky rent hikes…read more If you're considering storing your belongings here, read this before you sign anything. I've been a loyal, on-time customer. Recently, I received a rent increase notice that felt like a calculated trap, not a fair adjustment. Here's exactly what they did: Raised rent from $109 to $129/month (plus tax = $141 total) Gave only 30 days' notice Require 30 days' notice to move out That's the trap: the rent hike and the move-out deadline hit at the same time. You either pay the higher rate or scramble to move out immediately. Most people don't have the time or energy to relocate that fast--and they know it. That's the game. This is not about rising costs. It's about removing your ability to make a fair decision. An honest company would give 60-90 days' notice. Morningstar chose not to--because trapping customers is more profitable. If you're shopping for storage, ask these questions upfront: How much notice do you get for rent increases? How much notice is required to vacate? Get it in writing. Companies like this count on you not checking. Now you know.

The Customer Service at Extra Space Storage at 1927 Scott St, Houston, TX 77003…read more Anastasia, Manager on Duty is polite and kind. The exterior and the interior hall are clean every time I visit.

Staff is friendly, however after moving my items out there was dead mice also its mice droppings in…read moremy boxes and ripped paper from mice tearing through it

The owner is super responsive! I stored my 38' toy hauler there with no issue. Great location,…read moregreat price, safe, and super good customer service for anything you need. I used this storage for about half-a-year. Would really recommend this place.

I stored my Rv at Hardy Yards Storage and it was well looked after. The staff was great and…read moreresponsive!

I needed a storage unit for a short period of time. I was able to rent a unit at this location on a…read moremonth to month basis. Management was courteous and available to answer my questions. The floors are well lit and the security in the building is impressive. The location is easy to get to and there is ample parking. There are plenty of dollies available for you to unload and load your belongings. The building is climate controlled and kept at a comfortable temperature. There are maps on each floor to help you find your unit. I would highly recommend this location to anyone looking for a storage unit that is clean and in a building that is well-managed in the Museum District. .

This place is great! I recently relocated to Proguard from another storage provider nearby, and I…read morecouldn't be happier. The staff are especially helpful. One of the managers, Mitch, even offered to help bandage my arm (see photo) when I got a pretty nasty cut while moving some stuff into my unit. The cut was pretty bad. A lot of blood. I think a lot of folks would have let me handle on my own, but he insisted on helping and was very nice about it. Now every time I see him he asks how my arm is doing (all healed now w/ a nice scar as a reminder to be more careful!). Connie is very nice and helpful too! Don't hesitate if you're looking for storage in the museum district or near the med center. This is the place!! I should probably mention that the cut on my arm was my own fault and had nothing to do with Proguard or it's facility. I cut myself on a metal shelf that I was moving into my unit.

Tyrah at the front desk was the best. She was personable and willing to go out of her way to make…read moresure we got the storage size that we were looking for. She showed us several spaces to make sure we were getting the exactly what we wanted and f Within our budget. Highly recommend this location if it's convenient for you

Kim was extremely helpful and made my move-in a breeze. Very helpful and insightful. Jackson…read moreStreet location in Downtown.

Interesting and unfavorable circumstances put me in need of a storage unit. I'm pretty sure that…read morethis was obvious of me in our interaction. By the time we were done, I realized that it was a painless process. Melissa was great; positive personality, really understanding, and honest. She also had a spare token of appreciation that really put the cherry on top of being a great employee. I've been in [customer] service based jobs all of my working life, and, I genuinely had a 5-star worthy experience. P.S. Spotless facility. True.

5 stars for Quinten in the office. Very professional 5…read morestars for cleanliness 5 stars for location parking and accessibility One star taken away for insufficient lighting and an out of order bathroom and vagrants that some hand around..

made a reservation online for a cargo van for moving. I get here it's not available even though…read moreonline it says you get upgraded for free not the case. I do everything online come into the store. They don't have the van available and they were trying to charge me way more they also don't accept tap so if you don't have a card physically find something else.

they had me waiting for about 30 min just to tell me that I have to remove the driveshaft from the…read morecar I was trying to tow. The woman at the counter just said "sorry you cant tow it" didnt even try to help or nothing. She spent the whole time complaining about her job as if nobody else had problems. I'm a mechanic and believe me I do things more risky and stressful than sitting behind a counter talking to people.

Had some issues when I was first moving in. One of the ladies who worked there failed to give me…read morethe gate code or explain how to use the elevator. Once I met Moises (the on-site manager) he took care of everything. From then on, each time I've been there, he's been very helpful with locating carts and keeping everything in working order. They let you borrow the truck when you move in which is really helpful, too!

Bullseye Storage Increased my bill significantly just after a few months of moving in. You…read moreshouldn't have to renegotiate your rental fee so soon. Literally haven't been there for even 5 months and the price increased about $70.more per month.