Great storage complex. Tremendous staff, unit,parking and…read moresecurity.

I had a very positive experience. Brooke has excellent customer service skills and it was…read moreexplained that upkeep with pest control is maintained. If I ever need a storage unit again in the area, I will definitely give consideration to this business.

This place is GOD sent! Lisa and Teddy are by far the best managing group I've met in my life!…read moreThey are understanding of what you need and help in ever which way they can. Storage facilities are clean and well secured. I definitely recommend this place to any boat , RV and semi tractor owners for storage. If I could give more than 5 stars I would!

Cliff and Lisa are always super. We have a fully enclosed space and it has easy access to get our…read morerv in and out. They have 24/7 gates access and cameras. They are fully concrete, with wide lanes and plenty of space to get into the units. The rates are very reasonable and a great value for Houston. They are near Bear Creek and Barker Cypress which is Very convenient, and keeps me out of Houston Traffic. You can pay your bill online, or via text. And they will contact you directly if they have any issues. We love West Houston Boat and Rv.

Cost friendly and easy to navigate. I stored my belongings here in a 10x14 for 6 months and…read moreeverything was intact when I returned for my move. The prices are reasonable and the units are kept at room temp and in immaculate condition. Keys are provided to you for easy access. Make sure you don't lose any of them or you know what happens next. Locks are high quality as well to out your mind at ease about people breaking in. Which is crucial since you gotta protect your stuff right!?

Terrible company. Office person is seldom in office during regular office hours. They have over…read moredoubled the rent in 4 years. Don't rent here. Find another place.

We've been very pleased with the service & professionalism of the staff. They respond in a timely…read moremanner and have always been helpful when we have questions.

From the owner: Store your belongings at Extra Space Storage on 2870 Gessner Rd in Houston, TX today. Our large…read moreselection of storage units, Business Storage, Moving Boxes, Self Storage, Online Payments, Packing & Moving Supplies, 5x5 Storage Units, 5x10 Storage Units, 5x15 Storage Units, 10x10 Storage Units, 10x15 Storage Units, 10x20 Storage Units, 10x25 Storage Units, 10x30 Storage Units, Moving Carts, Climate-Controlled Storage, Commercial Storage, Covered Loading Bay, Deliveries Accepted, Drive-Up Climate-Controlled Storage, Drive-Up Access Storage, Electronic Gate Access, Car Storage, Motorcycle Storage, Overnight Security Monitoring, Kiosk, Wide Drive Aisles, Manager Lives On-Site, Office Space, Elevator Access, Access to Your Floor Only, Indoor Vehicle Storage, Video Surveillance, Warehouse Storage, Manager On-Site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

The service and professionalism here are wonderful. Wendy helped me get a new larger unit setup…read moreliterally while I was driving and was racing a clock to get something done in time.

Service is excellent... Facility is very clean... Exactly what we wanted it to be! Cyrus is…read moreexcellent too. Very helpful!

The onsite manager was very helpful in assisting in reprogramming my cell phone for gate access. As…read morea loyal customer, unfortunately due the continuing rent increases over the past few years, I am considering moving out to the amount far exceeding area competitors.

Tee will be the reason why I'll always choose the company public storage... 10/10 customer serviceread more

I used this company last year to hold my teaching materials and I am making a reservation for this…read moreyear as well. It is the best company I have used (I have used quite a few through various moves as well as to store teaching materials). They are never pushy, everything is bright and clean, and the prices seem to be the best or one of the best in the area. Last year I was worried that I had forgotten to tell them my move out date and would be charged another month, but when I called I was pleased to find out that they do checks for empty lockers and if its empty, they close out the account, meaning I wasn't charged! I was super impressed by this because it showed they weren't trying to get one over on the customer, but were only interested in charging for the true time needed. I mean, come on, they have to be pretty good for people to actually leave reviews for a storage company!

Great customer service. The staff was friendly, offered me water, lent me a lock, and explained the…read moreprocess clearly when I won an auction storage unit. Very nice and knowledgeable team.

The Representative was very kind and informative. She really put me at ease through the whole…read moreprocess.

I used this storage for about 2 years. While I realized…read more that using storage is probably on the long run a wrong way to go, I was happy I used this particular one. Morgan has been very helpful in addressing all my concerns. He is really great. Looking at other reviews, I realized he is probably the only reason this business has 5 star ratings. He even helped me pack my van when I terminated my contract.

Affordable and convenient. Open 9-5, Monday through Friday and 9-2pm on Saturday…read more Parking and climate control also available.

Probably the best customer service experience I've ever had. Christina was absolutely professional,…read moreknowledgeable, courteous, and prompt. She recommended everything I forgot, gave common-sense advice regarding both moving and storage (which I'm embarrassed to say I didn't think of), answered all of my questions with the sure language of someone who knows what they're doing, and gave me a free box - for those important things you really don't want to put in a storage unit. I rented a 10x20 space for one month, and while check-in required a good amount of paperwork which consumed some time, she didn't waste any. I just checked out less than 15 minutes ago, and it took more time riding the golf cart to my unit than it did to check out. She even remembered my unit number simply from seeing me (!), I would not hesitate to recommend this location to my closest friends and family. Absolutely extraordinary experience.

Well I certainly had the worse experience ever with this facility. They try to blindold you with a…read morepromotional offer and say it's going to be until the end your term, however they kept inc on a Monterey basis, not to mention the insurance charges or they starter charging for a lock fee. I started at 50 and my last payment with them was close to 609. That's when I called it quits. Another thing that place is always empty no reps to actually assist and I even found rat crap in my belongings. Like seriously. I don't recommend this to anyone. Stay away, they are liars on the prices. So I hope someone got richer with rat a human poop I found... It's just gross Best regards I'm never coming back to you and I will make sure no one I know goes to you!!!!!!!