John Salinas is great to work with and was very helpful in helping with a moving transition from…read moreanother storage to this one. Answered all questions and gave great suggestions for our needs. Thanks!!

Moved in August 24 for a unit as I was moving to a foreign country for a new job opportunity…read more Movers came out to take everything out of the unit for the following destination. Yet forgot to bring the lock to the front office in order to finalize the move out date. After seeing a charge on my account and a following pending next month of payment, I called to see what happened or where the disconnect was. It's a bit nerve wrecking as living overseas and being unable to physically go to the office. After speaking with John Salinas, he was very transparent, communicative and professional. He helped to rectify the situation, refunded the charge and made the transition smooth and easy whilst closing out the account. I believe this unit to be in full care and recommend anyone nearby to utilize this facility. Thank you again!

The owners of this place could not have been nicer! It seemed to be a well run, clean, and safe…read moreplace to store belongings. We came by one night and accidentally shut the door but did not actually lock the unit. We got a call the next day saying the unit was unsecured so we could come by and fix it. I appreciate that level of security and service. Sometimes there is a wait in the office since there's normally only one person, but again, were so friendly! I would come check this place out if you are looking for a storage unit in the area.

I signed a contract for a 10 X 10 storage unit on Feb 29, 2020. I paid upfront for March upon…read moresigning my contract and authorized automatic payments from my checking account. My contract says the next payment would be the agreed upon rate due on April 1st. On April 1st I noticed I was charged $34 more than my contracted rate. When I called management Ronnie (new property Mngr) stated that there was a new price increase!! This is unfair and frankly illegal as my contract states that tenant must be given 30 days notice before any changes in price. Is this a sudden COVID-19 price increase??

My experience at My Attic Storage was perfect and I had no issues. Everyone there is helpful and…read morekind. I spoke with Katrina and Kyle on multiple occasions and they always were available to answer my questions and help me with any requests. They truly went above and beyond my expectations. Great customer service was not something I thought about or expected when renting from a storage facility, but My Attic Storage really nailed it! I appreciated being able to use their truck at no charge when moving in. The unit was clean and I never saw any bugs or rodents anywhere inside the building or unit. There were always several rolling carts available to use when moving my belongings to and from the unit. Having the motion sensor with text alerts gave me peace of mind that my belongings were safe. The price was reasonable and competitive with nearby storage facilities. If I need a storage unit again in the future, I will not hesitate to rent again from My Attic Storage.

The manager Kyle was extremely helpful, he took the time to understand what I truly needed, gave me…read moremultiple options, showed me every single option, and multiple locations. The location is very secure, I get motion sensor alerts to my unit Everytime I go inside. They have some very large units, with double doors. Pretty nice place! Can't be mad at the price either! Good value overall

I was in need for a vehicle transport and was referred to Pam. The most excellent service. Would…read moredefinitely recommend to everyone. Honest and trustworthy people. Thank you all

This self storage is the bomb. The two ladies that work that store are the best. Thanks Pam and…read moreLinda the owners should be very proud of the jobs and I mean the jobs that you do

This place has no carts. The one's in the AC you have to park at the end then hand carry everything…read moreto your space. The do have a good app but if you don't have it you can't do anything. Managers name is Mark and he is super awesome but does not listen to his voice mails very often. Had to wsit over 1 1/2 hours to see if he had a different one I could rent where I didn't have to walk forever. They do have good rates. I give them a 5 star on that.

I've had my stuff here for a while. The locks have been busted off of the bay my stuff is in. They…read moresaid they will "eventually" fix it. So now anyone has access. Also when I started my contract they had carts to move your stuff. They told me no longer at this location. The place is really going down hill. Especially after going up on my rent this is unacceptable.

I have been a customer for 20+ years and loved the facility until it was bought a few years ago. I…read morerented 2 units at one time and have paid alot of money to this facility. Not sure who the new owners are but the woman that runs this facility needs lessons in customer service. I have had a few issues with her but the most recent was Feb 2024. I had fraud on my bank account and my bank froze my account. They reopened a new account and wrote a letter to my creditors so that I would not be held accountable for late fees and such. I called A1 mini storage to advise of my issue and the gentleman that I spoke with advised to send a check when I got my new ones in and to send the letter as well. Which is what I did. The woman at the facility called me and asked about the payment and I advised that I had just sent it in along with the letter. I advised what the gentleman had said, she started raising her voice and advised this was not her problem, that I needed to pay the $25 late fee. I told her that in all my years I had never experienced the lack of customer service that I have from her. She just started yelling. I really think she has a mental problem because I didn't see a reason for her to carry on the way she was. She was screaming at me and I couldn't say a word so I hung up on her. The times before I just assumed she was having a bad day but this is not an excuse. Needless to say I paid the late fee and am NO longer a customer. I will never advise for anyone to rent from these folks and I hope that many more will go elsewhere. Too many rental facilities in the same area to be treated this way. I paid 20-30K to this facility over the years and she acted this way over $25. Good Riddance to A1 Mini Storage.

The folks at A1 are so nice. They worked with me to get the right size unit. The units are clean,…read moresecurity is good and prices are best in the area.

Our belongings are safe. At Extra Space storage, the staff is top-notch, and always very…read moreresponsive! We started storing there before Extra Space took over this property, and have been very pleased with the transition! before

Signing up was quick and easy, the customer representative Atif was very courteous and patient…read more Took his time and explained everything about using their facility and answered all my questions.

24 hour access codes don't work consistently and you end up stuck inside the facility. The security…read moreguard is also not always present and there is no after hours contact info anywhere. You pay extra for 24 hour access that is not really a thing.

One of the best storage rental businesses in Houston. Awesome customer service and a delight to…read morework with.