Customer service was excellent. I really liked that they had enough people to help everyone.read more

I would like to thank the manager at Verizon for proving that Customers don't matter to Verizon. I…read morehad the worst experience and because of that I went to AT&T. What an amazing I just had with AT&T I will be moving all lines from Verizon to AT&T

This was one of the worst customer service experiences I've had in a long time!…read more I visited this location simply to return a modem. After entering the store, I wasn't acknowledged or greeted for more than 15 minutes. When an employee finally became available, I politely asked if I could just drop off the modem. Instead of offering assistance, I was told it would take time to look up my account. Before I could continue, the employee avoided eye contact, dismissed my request, and proceeded to help another customer without any explanation. Ironically, the representatives I spoke with over the phone at T-Mobile demonstrated far better customer service than the staff at this retail location. Basic courtesy, communication, and acknowledgment go a long way, and unfortunately, none of those were present during my visit. I left feeling ignored and disrespected. Based on this experience, I will not return to this location and cannot recommend it to others.

Woah what a relief! After going to two other T-Mobile locations today, we are so happy we found…read morethis one. We had a bit of a wait but we're kindly put on a list. When it was our turn, Charles was very helpful and friendly. The other two locations, weren't friendly or welcoming whatsoever. We actually walked out of the Saratoga Springs because of how unfriendly they were. Charles was able to help us in the way we needed and was very knowledgeable.

The worst customer service I've ever experienced at a T-Mobile (been a customer for over 15 years)…read more I highly recommend staying away from this location. Absolutely the worst experience!!!

Dani did great, made sure I had all my questions answered and he just had the biggest smileread more

I went here to get our iPad screen replaced and these guys went above and beyond to get it done for…read moreus. I can't recommend a better place honestly. We discovered there was some water damage under the screen and they were able to clean that up and get a new screen in place and informed us through every step. Corbin especially was very helpful in giving us all the info and option we had to get things fixed. The price was very fair as well .

FixIT Mobile completed non-trivial repairs on two of my late-model Apple mobile devices:…read more 1. Replacing a fractured camera lens on my iPhone 13 Pro Max 2. About 4 months later, replacing the faulty USB-C port on my Gen 5 12.9' iPad Pro. I priced both repairs at a nearby authorized Apple repair shop before turning to the helpful and super- friendly staff at FixIT. Not only were FixIT's final prices 35-45% of the authorized Apple service center's, their turnaround time was 1 day vs 3-5, This hogh-im difference was caused by the latter's failure to keep the required parts in stock. FixIT Mobile has demonstrated to me that they are fair, competent, and effcient. I highly recommend their repair service.|\

I called to tell them about a problem with husbands phone, and asked if they could offer a specific…read moresolution. She REFUSED to talk with me about the problem or solution, insisted that i had to bring it in. Wouldn't even have a conversation or listen to me at all. I asked if I could talk with someone else and she said no and was very very VERY rude.

It's not that hard to update a google page. Apparently this store is temporarily closed and instead…read moreof taking a quick second to update that on google this location chose to use a paper sign on the door. I just wasted an hour of my time and my gas just to be greeted by a locked door. Hopefully the actual service is better.

destiny was so nice she sold me a phone,she was so nice about it was so fast she offered me a case…read moreFor my phone left happy love the costumer service

Good survive,they were fast and nice they had a discount for me and I can't remember the last time…read moreI have experienced this great survive

UPDATE: Hayden called and emailed me to see what they could…read moredo to make things right. He was more than fair with me and refunded my money and put a screen protector on my phone. I feel like he went the extra mile to make things right. He has convinced me that they really do care about their customers and the experience that each one has. I can whole heartedly recommend PC Laptops and Hayden. Thanks and great Job! -- original I took my iPhone 7 into have the screen fixed. They installed a new screen. I took it home and found that half of the screen did not respond to any touch, and the color was so far off that it was almost gray scale. I took it back and they did not have another screen in their shop, but called the Orem store and they had one available. I got to the Orem store and they had a screen but the person that fixed them did not come in until 12:30 the NEXT day. I returned at 12:45 the next day and I was told the person was not yet in, but would be in any minute. They told me to leave my phone and come back in an hour and it would be fixed. I returned in 1 and 1/2 hours and they had not even started on it. They hurried to get it done, but it still took about 20 minutes. The phone works, but the color is still off. I only wish I had spent a few dollars more and had taken it to the Apple store. Buyers remorse.

PC Laptops is the BEST and if you want to experience the BEST OF THE BEST, then I highly recommend…read moreyou go to the American Fork PC Laptops! The guys over there are all ROCKSTARS who will go and extra two miles to make sure they take the very best care of you and your computer! I can tell they really do LOVE YOU!

My bill was more than double what I was quoted. The sales practices found here are very unethical…read more This is a cellular sales store not a Verizon Corporate store. Their marketing is even misleading.

Sebastian who is the general manager at this location was extremely rude and unprofessional…read more Promised so many things and stepped down from his word. my father and I went back to the store to get some help and completely disregarded us, overly rude and dismissing. Repeatedly told us he wasn't going to help us, 2 of the workers tried helping us and mid way through the service he made them stop.