Don't walk away from 1Wire, run. We use 1Wire as our business phone system and are constantly…read morerunning into issues with the physical phones and the mobile app. We have submitted all of these issues and their team has been "working" on them. They've offered many different solutions, we've tried them, and nothing works. I found information on their website about a 30-day cancellation notice, asked about it three or four times, and they've ignored every question.

The cabling techs were phenomenal! They stayed until the job was done, making it so my office was…read moreready to go the next morning. When I'm ready I will be calling them to run the cable at my house! I highly recommend them.

Worst phone experience I have ever had to deal with. I was ready to resort to just using mail to…read morecommunicate for the rest of my life after this experience. We walked in and there were no other customers and a full staff yet no one was willing to greet and help us. They were all speaking Spanish and no one was talking to us. We would ask a simple question that would lead them to conversing in Spanish for 5 minutes before we could get a response. We were not taken seriously. They would stop helping us and just start laughing and joking with each other all in Spanish like we weren't there. They insisted I had to get a new phone to switch to T-Mobile or else my phone wouldn't work... Which I used to work at AT&T and that's not a thing. The other phone provider will bill you for what's left on your phone but they won't shut your phone down. I was so done dealing with them I just ended up getting the new phone to be on my new husbands plan and it ended up being a 5 hour nightmare!!! Switching my phone took 5 hours!!!! Such a nightmare!!! Terrible service!

"Spanish speakers only will receive service" I arrived shortly after 7 pm and was welcomed with…read morequite a cold shoulder. The woman kept her head down and only used a pen to point to the phones by the wall when I inquired about phones. I was desperate to purchase a phone before 8 pm. LOL my phone was lost at the BYU football game ( for 5 years I kept it safe and not one scratch on it ;( ) I was desperate). I needed it for work and to keep in contact with my clients. When all of the customers had left she finally helped me however, it turned out my brother had to come in to show his ID. While I waited It turned awkward. I sat on the bench in between the two agents. The one tried to speak English to the woman. She refused and kept speaking Spanish. I kept thinking..Ok I'm desperate just wait purchase your Iphone 16promax with all the "fixings" they should help you even though it feels like the twilight zone in here lol. It was silent except for the two agents conversing in Spanish. I almost thought I had turned invisible. They spoke to each other as if I were not even in the store. I live approx 5 min away from this store. This was the first time I had ever been in here. 1148 W 800 N Ste F Orem, Ut 84057 Unless you are a Spanish speaker, I would suggest going somewhere else as even the woman suggested to me. By the time my brother got there. We still had time however, I think he felt the awkwardness, he was "sis you sure you want to stay here, I usually go through the guy at the mall super helpful, I stood up immediately and said, YES! He explained they close at 9. I had never been so happy to walk out of somewhere. I had to blink and turn back to see if those two were really there. They were an odd pair. Barely said a word. For a minute I thought - Gosh I have cilents who go through Cricket because of their circumstances- "Did Cricket buyout T-mobile"? The level of customer service here was subpar enough to be matched to Cricket. I walked out NEVER to return even if I were ever to get desperate again. Which I prayer never happens.

Very disappointed in the lack of integrity from the sales force at this company. They came in to…read morequote copiers for our business. After reviewing their offer I decided to go ahead, but then wanted to wait. I asked if they could hold off on running a credit check. They lied and said it had been done. Hours later I got an instant notification from my Experian account that my credit had been accessed. Not only that but our business does over $500K per year in sales and we were not approved for a lease??? Edited 7/15/20: I have to say I am very impressed by the upper management of this company. They have reached out to explain where the ball was dropped, how they have handled it, and what they were willing to offer me. I am hoping this episode has helped them improve weaknesses in the sales process and it will be helpful to future customers.

Big mistake on my decision to go with Les Olsen for my printing needs. I have a small business and…read morewe print out a fair number of pages each day. When I talked with the sales person we figured out an appropriate amount of printing for our allotment to be covered. However, we weren't accurate and we end up paying $140-$220 extra every quarter for overages. I've tried contacting them to talk about it, but they wouldn't return my call. And I'm locked into a 5 year contract- ugh!

We were in a world of hurt without phones at work and past our contract with the phone…read moremanufacturer. We had called several places and couldn't seem to find someone to helps us when I finally found Rimrock. Because of their quick response, efficiency and fantastic customer service we highly recommend them. So happy to find this great company!

This is a scam. I'm dealing with the same thing everyone else is. They facilitate a lease…read moreagreement with a finance company for 5 years that is non-revocable and cannot be terminated. They provide phones at 10 times the cost then disappear. If you dealt with them file a police report immediately and start the process. you may not get your money back, but with some luck and enough reports, they might catch them and safe someone else the trouble. If you haven't signed a contract yet, DON'T, it will only cause you pain and you will never get the service you're expecting.

Tri Tel installed a new phone system for our busy auto repair shop. We were worried our phones…read morewould be down, causing our business to suffer. They did such an amazing job. Our phones were only down briefly. Their customer service is top notch. I had an issue with my wireless headset not fitting correctly. I tried for 2+ months to find the "correct fit" with the one they provided me. After being totally frustrated, I called Christine, who is absolutely awesome. Even after a couple of months, they came and switched me to a whole new headset. This company knows the meaning of "customer service". I would highly recommend them! No questions asked.

From the owner: The Edge you have been looking for.read more

My bill was more than double what I was quoted. The sales practices found here are very unethical…read more This is a cellular sales store not a Verizon Corporate store. Their marketing is even misleading.

Great customer service. Shoutout to Jonathan for his professionalism and support. He was able to…read morehelp us with an issue even weeks after completing a transaction there. Sending our appreciation to him and the team.

I called to cancel my service and see if I was eligible to get a refund for the remaining months…read moreof the contract. Six phone calls and one-email later I still have not gotten a response. I was told "Susie" (who doesn't work full-time) is the person to speak to and I left several messages for her. Susie doesn't return phone calls from messages left even when she is in the office -- which seem to be random and few hours each week. I finally reached Susie and she said she'd get back to me. (Can this really be the first time anyone has had to cancel service? There is no policy?) On a subsequent call I was told that Susie owns the business. So 1) Who, exactly, does Susie have to check with? 2) What small business owner doesn't return calls or answer emails from a 12-year customer? Two months later -- still no answer to my simple question. Poor management. Total lack of response and satisfaction.