I have purchased glasses from Bill Lund at Lund Optical four times…read more I do not like wearing common glasses. On each occasion, I told Bill what I wanted, and he found them. On my most recent purchase, I wanted "Morty Seinfeld" glasses, and yet again, he did some digging and found them. Bill is a straight shooter. He is independent, and it shows as he provides service as only a business owner can. I highly recommend Bill and his business.

Mr. Bill Lund is kind and efficient. Has a great assortment of fun and designer frames at excellent…read moreprices. His prescriptions and lens replacements are spot on and fast.

DO NOT purchase from them. I purchased not one but TWO pairs of Meta AI glasses from LensCrafters,…read moreone in AZ, one in Utah. BOTH have terrible customer service! Don't buy here. They will make the sale and then not service you again. For a simple screw or two coming out, I've taken them into the store twic. Both times they've attempted to look at the fram and the 3 missing screws, only to say I should contact Ray Bay directly. I ask why I should go through Lens Crafters at all if they are lot going to service my account. They said I was welcome to do that!

My husband, elderly mother, and I went into LensCrafters late afternoon on Dec. 3, 2025,to buy my…read morehusband a pair of glasses. Even though I stood at the counter while my husband started looking around, neither of the two workers said "welcome, we'll be with you as soon as possible." I realized that they were with others (within 6 feet of us), but I've been recognized in busy places before. I waited for 10 minutes, and one of them even helped a new arrival 10 minutes later. We put a couple of pairs at the customer desk and sat down, and they still didn't acknowledge us. A "We'll be with you in 45 minutes" could have sufficed. At least then, we could have left sooner than after more than 30 minutes of wasting our time.

Eyeglass World in Orem is amazing ! They adjusted all my…read moreloose glasses and that I put on my head when not using and so that helped me a lot Then they fixed my Michael Kors Glasses that I bent on a Cruise recently . I'm so happy !! Thank you ! Airaka and Teyana you're awesome !!! Shelby ‼

I'm in from out of town and broke my glasses. Eyeglass World quickly fixed them at no charge. Very…read morefriendly and customer-oriented staff.

The whole experience was pretty frustrating. I came in for contacts and was told my insurance will…read morenot cover an exam for both a contacts and glass prescription (which after returning home I found out is not true- I should've been given a contacts prescription too under my insurance). So I just went with glasses thinking I had to pay for a whole extra exam out of pocket if I wanted a contacts prescription. Plus they have a extra contacts fitting fee they wanted to charge me that I've never heard of before from other eye doctors. Then, after I had the exam, they printed my benefits, and we chose frames at a price that would be covered by my insurance, I was then told (after I had already had the exam) that my insurance is actually out of network and if I don't commit to buying glasses from them today they are going to charge me out of pocket costs for the exam. Super frustrated with the overall experience at Standard Optical in the Provo mall and will be finding a new eye doctor.

I really like the doctor at this location. He is professional and helpful in my opinion…read more However, the store seems to be a joke. Their glasses are wildly overpriced -- the price I would've paid for their cheapest frames with insurance at this is still way more than I paid at Costco without any benefits. Ordering contacts proved to be a total mistake. I placed an order in October 2022 and was told "supply chain issues" had them backordered until March but they assured me it would be sooner than that. Since this store took my insurance, I went ahead and ordered with them but ordered a 3-month supply from Glasses.com to fill the gap. Glasses.com had them at my door in under 1 week! Since I was still unsure about how my insurance would cover another location, I kept my order with Standard, under the impression that I should have my contacts by February. Nope. When I checked back in March, they pushed the delivery date back to April, and to their credit, gave me trial contacts to fill the gap. Every time I called to follow up, the date would be pushed out further and further. Now, it is JUNE, and they have no idea when they will have my order. I can't get my money back because I'd lose the portion that was covered by my insurance (this would not be included in a refund they said). I feel stuck -- my contact Rx will likely be outdated by the time I actually get them!

My visit to Standard Optical had some really good parts and some less good parts…read more First of all, they were able to get me in with an appointment really soon. They're not too busy, and accept walk ins, so it is more convenient than other optical places. The employees were nice, but don't expect to get to browse glasses without major hovering and constant questions from them. For some, that might be great customer service, but for me it was too much. Since there are only a couple employees there at a time they're really personable, but somewhat slow--if somebody's working with them ahead of you it's not unreasonable to expect a looong wait. As far as the less good, you have the optometrist. My exam was fine, efficient even, but I tried to ask some more questions afterwards and he couldn't have been more awkward. He literally didn't even make eye contact and started walking out of his office while we were still talking to rush me out with short, non-descriptive answers and obvious discomfort. If it weren't for how helpful the employees were with pricing, I probably would've hated my visit overall since he was the worst doctor I've ever seen, but they were running a special half off lenses and frames if you paid without insurance and were so helpful to compare the cost with my insurance vs. with their deal and changing a lot of other variables as I made up my mind so that I could get the best price.

One of the girls that helped me with my glasses did not inform me that you could not stack your…read moreinsurance and some sale they had going on, I later received a bill for it. Will not be going back

They tend to have great doctors. I've been going since I was a kid and my kid as well. Loveless is…read moregreat. They also have a great selection of frames. Less then 5 min wait time and clean always here.

The Doctor is amazing. The place is clean. Plenty of parking. Reception area is large and…read morecomfortable.

Amazing staff along with great eye doctor and staff!!! They explained each detail...Erica was the…read morecashier/ assistant. We were greeted pretty nice...

This is my second time we have used this business. The first time- not too bad but I went in a few…read moreweeks ago for a contact lense exam and it was just horrible. Now I will say, everyone that work behind the counters are all very nice but my exam and subsequent interactions were the problem. My exam was later in the afternoon, and the pre eye tests (glaucoma, eye pressure, corneal topography, and OCT (that I paid extra for), were a mess. The technician did not wipe the machines (I did it myself) and she had to do the test where they flash the bright light in your eyes 7 times! She kept saying the machine was not getting close enough.....but she controls how close it would get! I had such skewed vision and a headache after all the flashes. When I saw the Dr (Winward) and I came in the room, he was looking at his pc, didn't look at me and just said sit down. He did the exam in less than 5 mins, he said my eyes had gotten a bit worse and that my astigmatism was a bit worse. We spoke about lenses for astigmatism and off I was sent out. Only after I left did I realize he didn't even discuss the extra scan I paid for- I had to wait to go back and ask him and he said "it was fine". Every other dr I have seen would put it up and discuss the health of my eye etc. When I was paying, they were charging me extra for the lense exam, even though my insurance covers it and when I questioned the extra charge, the technician said it must be for 'the free trial lenses' Huh? If it's free why am I paying for it. I paid rather than argue. Then after deciding to not use astigmatism lenses, I went by to pick up my regular prescription, and noticed that the script somehow (based on last exam) had gotten better??? How so, when the dr said my eye were worse- I can barely see with my old script, and now it's better! Absolutely not going to spend money to buy lenses for that prescription. I have scheduled an exam a real optometrist. Save your money and find somewhere else to get your eyes checked.......

This vision center offers amazing care! The staff are great and of all the doctors, I think Dr…read more Hooley is the best. But you can't go wrong with any of the doctors here. They also have a location in Lehi, so if Lehi is better for you, then go there instead. Get you next eye appointment here, you won't regret it!

I recently had the pleasure of being served by Lucy at Clear Vision in American Fork. She always…read moregoes out of her way to explain insurance, rebates, and all available options. She helps me figure out how I can save the most money. She is always delightful and serves with a smile. I look forward to going to my appointments because of Lucy's positive energy. The doctors are kind and knowledgeable. I've been going to Clear Vision for 15 years + and I always come away pleased.

While on a long vacation in Utah I had an incident and lost my backup contacts. I was in Lake…read morePowell and on my last pair when they got too dry and ripped, I was stuck and unable to see. Fortunately I had a brother coming down the next day, so I called around for some help and was told no by everyone in the valley. Then these guys answered, and they were so happy to help! They managed to find 2 trial pairs in my exact prescription! They put together a little bag of contacts, solution and some spare cases in a bag for my brother to pick up on his way down, all completely free! They were so kind and so eager to help, and absolutely saved my vacation. If you are in Utah and need some contacts, these guys are the best!

I have been seeing Dr. Smith since he started at the Eye Clinic. He is always very professional and…read morehelpful. I am currently relocated out of state for two years and I have been experiencing some eye trouble that had occurred before when I was seeing Dr. Smith in Utah. I saw a local optometrist and he sent me to an ophthalmologist and I was told there's not really anything we can do for you. Well,I knew Dr. Smith could do something for me, so I called him and he was still so helpful and handled it over the phone. What a blessing! Thank you Dr. Smith.

My first visit was pleasant and informative. So i moved forward to the next step and scheduled…read moresurgery.

I needed an eye exam, and they took care of me. Friendly employees. I will definitely be back next…read moreyear.