Everyone at Alpine Vision Center was absolutely wonderful. From check-in to doing the initial…read morevision checkup, I was treated so efficiently and with care. Dr. Whetten was very friendly and thorough. He listened to me intently, and answered all of my questions. I ordered the cutest pair of eyeglasses that I can't wait to receive. And I didn't realize until after my Alpine Vision Center visit, other places are very high pressure and pushy. I felt none of that here. Everyone was thorough and informative with me, without making me feel pressured to do or buy anything. Will definitely tell my friends and family to go to Alpine Vision Center.

I went to this place almost 6 weeks ago to get safety glasses for work. The optometrist was…read moreextremely professional. I ordered 2 pairs of safety glasses and was told it would take 3 weeks. The first pair of glasses came after 2 weeks. The second pair has still not come as of June 14, 2024. A couple of weeks ago i stopped by after being told the other pair was in. When I got there they said they had made a mistake and the other pair wasn't in. They told me they'd reach out again when they came in. Last Friday I called during business hours and no-one answered. I stopped by on my way to work and there was a sign saying they were closed for training. I called on Monday and nobody answered during business hours. I stopped by again and was told that they would reach out to the company and call me on Tuesday. Did they call? Nope. I tried calling again on Thursday and surprise, no answer. I stopped by again. I was not happy and let the lady at the front desk know it. Instead of apologizing, she said, "As you can see we are quite busy and have a lot of customers here in the office." They are going to have one less customer to deal with. They actually sent me a message this morning, via text, telling me to reach out to my safety supervisor to see what's going on with my order. That front desk person has no business being in front of customers with her attitude. I've been in there several times and they have an army of staff, I will not recommend this place to anyone that enjoys great customer service. Alex Fox

I'm adding a couple stars to my initial review because the office manager reached out to me to…read moreapologize for the poor experience I had earlier this year. She really tried to make it right and retain me as a patient/customer. I still can't justify more than three stars because it can still be a frustrating experience to go to the Orem Eye Clinic. I feel I spend more money than I can afford every time I go, even with pretty good vision insurance! Whether it's the expensive meibomian gland treatment, the expensive vitamins, or the expensive frames and lenses, it all adds up and I think there are less pricey alternatives that are just as good.

I ran into a surprise billing issue that I did not understand. After a bit of miscommunication, I…read morewas able to talk to Shery and resolve it. I feel the eye doctors are very conscientious and excellent. They also have a nice selection of frames from expensive to cheaper ones. Becca helped me out through the process and was very helpful and hilarious. :) Ty

They tend to have great doctors. I've been going since I was a kid and my kid as well. Loveless is…read moregreat. They also have a great selection of frames. Less then 5 min wait time and clean always here.

The Doctor is amazing. The place is clean. Plenty of parking. Reception area is large and…read morecomfortable.

I am well pleased with my eye care here. The office space is great; it's on the first floor near…read morethe west side of the building and conveniently located. During my exam, I could hear the doctors next door talking to their patient... but that was really the only criticism I had! They had so many machines I hadn't seen before and some traditional technology I'm used to. No need for dilation either! They spared no exam for my eye health. The cost was very reasonable! I get eye exams yearly and they went above and beyond most other places I have been. I don't have vision insurance by choice, and they happily gave me a lens prescription and measured my PD as well without giving me the run around. They also helped me with the possibility of contacts and even tried some on, which I just couldn't tolerate but haven't completely written off due to the amazing staff. The glasses here are pricy; However, you're paying for a service that other places wouldn't do for you. I would've gone to Costco or somewhere less expensive but the staff's amazing customer service is worth the extra cost. I had new piercings on my ear cartilage that were being snagged by my old glasses; Athena sat with me and found me some frames that would work with my piercings and I bought two pairs! I didn't even know the frame's legs mattered so much. She even went above and beyond and adjusted my existing pair and fixed and adjusted my old favorite pair that I bought elsewhere to be more comfortable while I waited for my pairs to come in. She took her time to help me and you can absolutely tell how much she loves what she does and is willing to help you however you need it. She requested a rush for me as well for free and I really appreciate the willingness to help! The staff is gold and they joke around and appear happy to be there so I'm recommending everyone to this place!

I ordered my glasses two months ago and still have not received them. I called and was told i would…read moreget a call right back or text with details on what's going on. I never received a call. I called back left a message, never received a call back. I could have gotten some sort of follow up. It is a big in convenience that I have had to wait so long to get my glasses.

I have the possibility of going blind tonight because of these guys! I started having visions in…read morethe morning and I called in for help and they told me I absolutely had to be seen by them today but to come in at 4 PM. They demanded insurance when I walked in, and I spent 50 minutes on the phone, looking it up to them before they finally informed me that they needed my health insurance instead of my vision. It took me five minutes to get my health insurance information when they inform me that it was too late and they were closing for the day so I had to go home and just hope I don't go blind. Stay away from this clinic at all costs!!!

Had the best appointment here at Alpine today! The manager helped us find a frame for my husband…read moreand really cared about us liking them. They have many options including blue blocking light and lighter weight lenses. Progressive lenses and ones that turn from dark to light, light to dark, in the sun. Many frames and options. One we liked was a nylon frame that is more lightweight and comfortable. Thank you for such a pleasant appointment! Definitely recommended! :)

I worked with Marco and my sister worked with Rich. Both of them were very friendly and helpful --…read moreMarco made me feel very comfortable during my first ever eye exam! Everyone on staff was friendly, the service was prompt, and the doctor was friendly and answered my questions.

I came in for my appointment. The place had 2 young ladies working the front and a gentleman…read moreworking directly behind on the eyeball testers! Issue: Its crazy when people speak out of there assholes and make assumptions about certain things covered in people's plans! 1 out of the 2 was doing a great job while the Side-Buster not even involved in checking me in was speaking like she saw my paperwork and knew what the hell was covered and what I needed! I get it!! nobody perfect! How about read the paperwork in front of you before talking out of your ass! Learn and research before opening the fly trap!

I was in there for the first time to get my eye checked and look at glasses. Felt pressured to make…read morea decision to purchase my glasses (very overpriced) went home and had buyer's remorse bc of the price, went back less than 24 hrs later to cancel my order and was told it was too late. I would never go back and do not recommend this place to anyone.

I enjoy this office. They have been on time for my appointments and I haven't had a problem with…read morethem. I like that they are close to where I live!

found these guys through my insurance and I am so glad I did! I have never had such an enjoyable…read moretime at the eye doctor before! everyone here is so friendly and kind, you walk in and immediately are a friend! they have all the new technology, no eye puffs of air and no dilation needed! i feel so lucky to have found them! Jadyn gave 100/10 service and was so cool and Dr. Cook really took his time with me to make sure i got exactly what would be best for me as well as within a good price range. You can tell he cares about his customers, i was surprised at how much effort he put into our appointment! Will send everyone we know here! seriously 100/10!!