DO NOT ORDER. I placed an order for $80 worth of food tonight from Simply Thai through Grubhub. Immediately upon delivery I noticed that 4 items were missing from the order: 2 orders of Chicken Satay, an order of Pot stickers, and brown rice for the curry dish. The items were on the receipt, paid for, and checked off by the restaurant, acknowledging that they knew we had ordered and paid for the items. Instead of calling Grubhub, I decided to contact the restaurant directly. A man answered and when I told him about our missing items, he asked me who I ordered through. When I said "Grubhub" he said "that's what you get for using Grubhub." I was baffled and said "excuse me??" and he told me to "calm down." At this point I handed the phone to my husband. The man at the restaurant (owner??) called him an asshole and a dumb mother f*cker and was screaming at him over the phone when my husband told him, we placed an order, we paid for it, it doesn't matter who the delivery is through. The condiments for the order (peanut sauce, etc.) were included, but the satay, potstickers, and rice were not there. I called Grubhub and they issued a refund and were appalled by his attitude, as were we. We usually order from Simply Thai and take advantage of their take-out service, and I was actually pleasantly surprised to see them on Grubhub. This was our first Grubhub experience with them, and I will never, ever order Simply Thai again, through any service or direct call. If the owner has such disdain for Grubhub, I don't understand why he is taking advantage of their services. I told the Grubhub rep that if the driver attempts to come back with missing food we will not accept delivery. I cannot trust that this awful man did not tamper with the food. On top of it what we did receive includes such small portions - the panang salmon is probably a 4oz piece of salmon that was extremely salty, no lime leaves in the curry, and just salty and bland. First time ordering the salmon, doesn't matter because this restaurant will not receive another dime from me. read more

I saw the owner berating one of his employees which turned me off from the start. They also have a trump flag in their restaurant. The food was mediocre at best. read more

Love their Thai basil chicken! I get it all the time and it never disappoints. The added green beans adds a great crunch and little extra veg. read more

This is the first place I have been to in YEARS that has incredible Thai food. It tastes like the takeout of my childhood - super flavorful, super satisfying. I will definitely be returning! read more

We order from Simply Thai at least twice a month and have never been disappointed with their service or food. I believe they have the best take out Thai food on the North Shore having sampled several other similar establishments in the area. After having traveled several times to Thailand in conjunction to having lived in the Bay Area where there are a plethora of Thai restaurants as well as being in the restaurant supply business myself, I feel somewhat qualified to endorse this excellent small business. read more

The food produced was very delicious. You could tell her the owner cares about his shop and his customers. Great spot for takeout food would highly recommend read more

We called for delivery and gave a cc#, but as it was taking too long we called back and asked if we can pick it up. They said that we could. I went to pick it up and was told to wait 3 minutes. I waited 20. When I finally got the food they asked me to pay. I asked if they hadn't already charged my friend's card and the guy assured me that they hadn't. So I paid. You probably gathered where this story is going....they charged both cards. Here's where it gets really good. I called and asked what information they need from me. The guy said just the cc#. I called my friend, got the number and called back. Of course he also wanted the expiration date, which I did not have. So I asked if he can just look it up by the #, to which he said that he doesn't have the numbers saved. Naturally, I asked how he was going to find the transaction. After all, he already lied to me before, so a little reassurance would be nice. Instead I got attitude. He said, "I know what I'm doing." I said, "If you knew what you were doing, why did you charge me twice?" "He said, if you're so smart, why don't you do it?" WHAT?!?! DO WHAT? Anyway, I said, "You charged me twice and now you're giving me attitude?!" And, believe it or not, he said "F U" and hung up the phone. I've never in my life encountered such "service." But I also wanted my money back, so I called my friend again, got the expiration date and called back. I said, "I have the expiration date." He said, "You have to apologize to me first!" and hung up again. Now I'm just letting my credit card deal with a stopped payment. DON'T EAT HERE! read more

So I decided to give this place a try and have it delivered. Their website offers online ordering which worked very well and is efficient and worth using. The food arrived in an hour and the delivery person was pleasant. The order came correctly as it was ordered although it was not particularly warm but it's easy enough to heat up. Tried a variety of appetizers fried tofu, pot stickers and spring rolls. The spring rolls were nicely made and had a fresh flavor. The pot stickers on the other hand were not good. Flavorless doughy pillows of moosh. For entrees ordered the pad Thai and the yellow curry. The curry wasn't good it barely had and potato or much of anything in it and was watery and lacked flavor. The pad Thai was average. Overall the food was uninspiring and isn't going to bring me back. Not many other thai options in the area to compete with makes it an option worth trying but don't expect too much. read more

Simply Thai - Assortment of appetizers. Pot stickers, fried tofu and spring rolls - Thai Near Me - Northbrook, Illinois

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First time visitor, we knew this place was here but had never tried so we stopped in on a whim to give it a try and order some dinner. The staff was friendly enough, and they had a fair amount of pick up traffic while we were there. We also told them we were first time visitors. Not sure if it is always the case, maybe some impromptu smells from the kitchen, but the place did not smell well when we came in. This is in contrast to the Chinese place next door that we stopped in to pick up a menu, it smelled wonderful. We ordered Tom Yum soup with shrimp and red curry with chicken. Since we were walk-ins, we did not feel like waiting 25 minutes to have it made so we paid to have it delivered. We tipped ahead of time and paid a dollar extra for brown rice over jasmine (which sucked that they up-charged you). When the food arrived at the house, nothing about the order was correct. No brown rice, no red curry, no chicken, and no shrimp in the soup. It smelled good but it was not what we ordered. In addition, the portion was on the small side as well, seemed like ten bucks worth of food. It seemed like one person would have to order salad, soup and an entree in order to be satisfied. I called the place and told them what happened and that I was bringing the order back to be refunded. They refunded me without any issue and apologized for the confusion. In the end, it was a lot of effort for not much return, dashed our dinner plans and unfortunately was not a good first impression. read more

Simply Thai was simply fustrating. Got my order completely wrong. Had very specific instructions. Shrimp Pad Thai. 5 for spicy (the hottest). Got chicken instead. Spicy? Nope. I got the equlivant of someone adding ground black pepper. Flavor wise, it was a bit weak. Cabbage instead of bean sprouts? ....noooooo! Utensils in my takeout? Nope. Location is at a busy intersection with a really narrow entrance that could easily be missed. Simply overrated. read more

The food is good. Haven't been in the establishment only ordered for delivery. We have tried this place a few times and it is very consistent. The food has good flavor and tastes fresh. read more

I always order the same food here - Chicken Pad Thai / Egg rolls. No bad experience from the food or the owner. When I pick up my food, they always offer me chili or peanuts. I always order thru their website and I get points for a $5 coupon! Good deal! read more

I really wanted to like this place, it is so close to my house. Had the experience been better, it could have become my go-to. I called in the order, the guy answering the phone, who I presume is the owner, was odd. I asked if he would include a plastic fork and knife (I figure for $12 they could throw one in). He barked back, "I don't even know your name." It wasn't so much what he said, but how he said it. Three minutes after I placed my order, I called back to let him know I didn't want any added sugar in my basil chicken and as little oil as possible. He said he didn't want to serve me because I was being difficult. It is true, I like my food without added sugar or too much fat. I ended up going to Thai Thai who didn't have a problem accommodating my requests. And that was that. read more

Paid $12 for Duck noodles. I was expecting something a bit less literal; I received a ton of dry noodles with a sprinkling of duck meat (and a lot of skin). No sauce, barely any veggies. It didn't taste awful, it was just... not worth the money. read more

This place absolutely sucks. I realize we are in the North Shore, but that is no excuse. The food is cooked very poorly and the price is outrageous for the quality. Lad Na - The noodles were extremely soggy. What do I mean by that? Well, they tasted like well overcooked noodles. The sauce is supposed to be creamy, not water. The second I took a glance of the crappy water sauce, I knew that this place either had failed or is some type of innovator. Definitely not innovative, unfortunately. The flavor was very bland to the point where I would have much rather eaten microwave noodles. I felt ripped off big time. Papaya Salad - Way too much lime. Didn't know you could screw up a salad. Wonton Soup - Very Bland My girlfriend and I gave this place a try twice, since I am a big believer in giving restaurants two chances. I realize that sometimes we have off days, but no, both times we ordered a bunch of food, results? The Bill - Hefty The Food - Wimpy. The people who gave this place a good review, no offense to them, obviously do not know the difference between good Thai food. Save the extra money you'd spend coming here, put it towards gas and go to a place worthwhile. read more

We ordered two curry entries and they were surprisingly good. I was impressed with the amount of chicken and tofu in each entrée and the spice level in each dish was appropriate. We also really liked the rice that came with the entrees, it was very fluffy and not too sticky/clumpy. I'm generally not picky on rice but that was a nice surprise! Take out only, no table seating available. The restaurant is tucked away in a tiny four-store mall. But the inside of the was simple and clean and almost trendy, with two large arm chairs to wait for take out. I thought it was cool that the menu was posted on the wall in large format. Service was prompt and very friendly. Solid four stars, we will likely return frequently. Will consider elevating to five stars once we try some of our favorite appetizers. And the real test will if my kids like it next time we order (this time was adults-only). read more

Ok so i came back to try this place out after a fairly bland dish at Thai Thai. The Pad Woon Sen is much better than i recall. I also tried the pad se ew and that was pretty darn good too. My gf wanted soup so i got the tom yum and hell yes! It was delicious, i don't have anything to compare it too so i have to assume its the best lol. The beef in the pad se ew was a little dry but really not bad, it worked fine with the dish. The chicken in the pad soon wen was a little dry but i kinda expect that with any fried noodle dish. The shrimp in the tom yum was a little fishier than it should have been but maybe it was in my head, i'm more of a cold shrimp guy. The customer service was great, the guy behind the counter was helpful and very polite. The prices were a little bit much. I believe i paid $27 and change for the two dishes and small soup. Either way this place has definitely earned a place back with me and i will visit again to try something new, maybe even the crab rangoon to see if those have improved. read more

So, I am still on my quest to find my fave Thai Place. I moved from Birmingham almost 2 years ago and I have yet to find a spot that I love as much as I love Surin West. That being said I am trying hard. Simply Thai was just that..Simple. I say that in a positive way. Its a carry out only, its quick, and the staff was nice. There was nothing outstanding about the place but I would definitely order from here again. read more

My favorite Pad Thai anywhere. Love this place. Also a huge fan of the Drunken Noodle and the crab Rangoons. It a family run business and they are great people. Only negative is that they don't have a dinning area. Take out only. Give them a try - you will not be disappointed. read more

Simply Thai - Chicken Pad Thai - soooooo good - Thai Near Me - Northbrook, Illinois

There is a reason why this place has so many terrible reviews, regarding customer-service and low quality of food. The owner is incredibly rude and condescending! I had just came to pick up my order and he went off on me, my jaw dropped, I was so confused. I asked him why he was yelling at me, and he yelled at me, "this is just the way I talk." His horrible energy drove me out of the restaurant, I will never be returning again. I highly don't recommend this place, whatsoever! read more

One of the best Thai Restaurants I've ever had. The spicy basil leaf with beef ordered #3 on the spicy scale is amazing and they even use Thai basil. The springs rolls are unbelievably fresh. We will be ordering from here as a regular moving forward weekly. read more

It's hard to find thai food(good* thai food) in the North Shore. I'd pass by this place now and then, but I never thought of giving it a try. Glad I did because it looks completely different than I'd thought it'd look on the inside! Clean, cute, and quick service. More expensive than other thai restaurants, but their portions are pretty big, so I guess it balances out. I got the pad thai w/shrimp and it came out be around $11. T'was yummy :) I'll be back for the pad see eiw later this week. Wee! read more

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My family has been going to Simply Thai for years, and the food cannot be beat. Our go-to dishes are pad see ew, pad thai, fried rice and green curry. Every dish is incredibly flavorful and delicious. Our food is always ready to go at the time we ordered it and the staff is incredibly nice. Highly, highly recommend! read more

I have been ordering from here despite the owners rudeness on multiple occasions and the delivery person forgetting one item or another because the food is so good.....until today. The satay and the peanut sauce were cold. The peanut sauce was firm and cold like it was just taken out of the fridge. The satay was not warm, I feel, because it was packed with the cold from the fridge peanut sauce. I won't call to complain - the owner is to rude. I just won't order the satay again. read more

It's about time! Northbrook was in desperate need of a good thai place and this is it! The food is absolutely wonderful and is consistently good--I think I've had just about everything on the menu, but the favorites that stand out are the green curry fried rice, basil beef, pad thai, red curry- so very yummy and the staff is very polite. They've also started distributing coupons, so now I spend even more of my $$ there- I will be leaving in about 10 minutes to get my order for tonight's dinner...yum yum! read more

Simply Thai is one of the better Thai food restaurants in the suburbs. Their food and their service is great and their prices are reasonable. I had an order of the Crab Talay , Chicken Pad Se-Ew and Beef Drunken Noodle. The Crab Talay was out of this world, it was crispy without being greasy and had a great texture to it. The Chicken Pad Se-Ew and Beef Drunken Noodle were great as well. We ordered both dishes as hot as they come [spice level 5] and they definitely delivered on the spiciness level. Bottom line: If you are looking for a fast service, a friendly atmosphere and good food Simply Thai is one of the better places to go in the burbs. read more

I am in love with a thai place that has Salmon as option in pad thai. AMAZING! I started with a 4 four stars because of the price, but then i re-read what I wrote. SALMON PAD THAI!! $12 bucks is a great price... 5 stars! The food is always fresh, seasoned well, decent portion size and ready by pick-up time. I you order online you also earn rewards. The place is definitely more of a take out and not an eat in. They have a couch just to sit while waiting. The owners are great and friendly and I have no complaints. They've even rushed an order for me. I definitely will return, again and again! read more

The food was terrible . Had shrimp pad thai and shrimp fried rice it was so bad. . I called to let them know that the shrimp had some smell. .they said there was nothing they could do and refused to refund .... will not return read more

Great Thai food! Especially the pad Thai and curries. Surprised by the negative reviews, as we have ordered multiple times for delivery and take out, and have enjoyed our dishes. read more

The food is very good. Their crab talay (think crab rangoons) are fantastic. Not heavy and dough-y like the typical Chinese ones. Alex the boss is friendly and welcoming. Unfortunately, the food, while good, isn't perfect. It's all about the portions. For example. The duck basil. Tasty but the last several times I've ordered this, there's been less and less duck. Skimping on the protein is an unfortunate trend from this place. I will try again sometime in the future hoping to get my $ worth, but if it happens again, I'll be passing. read more

Food: good Service: very good Price: very fair Environment: it's good for To Go Distance: good I had Red Sea and papaya salad. I wanted them make very spicy and they did not let me down. The people worked there were very patient and friendly too! I would love to go back for sure! read more

Simply Thai - Papaya Salad + extra spicy - Thai Near Me - Northbrook, Illinois

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My absolute favorite Thai place, I've had all the traditional dishes from pad thai, lad nar, and pad woon sen. They never seem to disappoint, and I love that when you ask for a a 4-5 star spicy, you will get it. The only thing I wish they offered is the ability to dine-in, all orders are take-out, its a small spot, and the staff is friendly. read more

This is a great speedy take out Thai food place. The pad siew was very good, as was the mussamun. They deliver as well. Service prompt and pleasant. read more

A simple take-out Thai place, I enjoyed my pad thai as well as the crab rangoon from here. Nothing amazing but considering the lack of options in the area, it's decent Thai food. The food is cooked quickly, and the staff is polite. Stickly a to-go place, they have a couple seats and some old magazines for you to browse as you wait for your food. read more

I've always wanted to try this place, but it's a take place and I live about 12 miles or so away, so it isn't really convenient to me. But out foraging for food around 8PM on a Sunday evening and I was in the area and thought it would be the best chance I'd get since traffic was minimal and my food would stay warm. Stopped in and ordered tod mun and my usual chicken pad thai. The tod mun order included four fairly large patties and the usual hot and sweet sauce with cucumber slices. It was good, lots of flavor, but each piece had some signs of fryer grease on them. A little bit of blotting with a clean paper towel and I'd never have known. As for the chicken pad thai. It was of the thin noodle type (similar to angel hair pasta), I like medium noodles myself. The chicken was good and there was enough of it, they cooked it medium spicy as I had asked them as well. But it was kind of dry to me - I prefer a saucier variety - this was not like that. Really deserves 3.5 stars, but rounded down as it's really closer to average than anything else. Might go back if the traffic is slow again. read more

Simply Thai is just a take out spot, so don't plan on eating there! Also, their parking lot is VERY small and there are two other shops right next door to it so parking can be a pain, but it's a take out spot so you shouldn't need to be parked illegally for too long. They have a pretty small menu here, but what they have is generally pretty good. I normally order the pad thai with chicken or the pad see-ew with beef, which is my favorite. my coworkers seem to like the garden mix lunch special too, but I have never tried it. Also, the pot stickers are something NOT to be ordered here, and the crab rangoon was meh, but then again, this isn't a chinese restaurant! Price is probably the biggest con of this place. for a pad see-ew with beef it will be just over $10 after tax. The Pad Thai is also just as much. For lunch, this can be quite a bit of cash. Also, the owner has been really nice every time I step into their place, altho it could have something to do with me being Thai as well (altho my Thai sucks), but they're always glad to see me and have hooked me up with some small extras. this place will continue to be my go to for Thai food during lunch, as the food is good, but the price will deter me from time to time. read more

Being originally from Brooklyn and later Chicago, I miss having so many Thai and Asian restaurants around every corner. I was happy to find Simply Thai! They have great, fresh Thai food that isn't over Americanized or bland. (Unlike other places in the suburbs.) I love the Basil Fried Rice and Red Curry. Also, some of the best Taro Custard ever! Every time we go, the staff is super friendly and fast. My only wish is that they were a bit more consistent with the food. For instance, one week, my Basil fried rice was super flavorful, and the next week, there was almost no basil and maybe half the salt. Also with the Taro Custard, it's usually smooth, creamy, and super awesome coconut flavor. Last time I had it, it had a really odd, bitter taste. Possibly it was in a metal pan in their fridge too long. Anytime I order something with shrimp, I notice the portion is smaller than if I get it with chicken or beef. These things aren't a huge deal to me though, so I will be back! read more

It's so hard to give Simply Thai two stars after such a pleasant experience. The service and the folks working here were wonderful, friendly and super fast. Unfortunately, it couldn't save the meal. The "fresh" spring rolls were nearly inedible. I thought these would be similar to a Vietnamese summer roll (very thin rice paper with lettuce, noodle, carrot, tofu and chicken). Instead, they roll the ingredient in a thick wrapper multiple times. It had no seasoning and the thick wrapper made it painfully dry (even drenched in plum dipping sauce). I love basil duck...to an obsessive degree. This is not a very good version: under seasoned, oily, nearly no basil flavor. After the perfect front of the house service, I was expecting a delicious meal, but it ended up being a disappointment. read more

Very clean and small, this is take out or delivery only! The owner is very nice and seems to have a lot of regulars! My food was ready in a flash I just barley had sat down crazy! The dumplings were just OK that's the only reason this place lost a star! The Pad Thai noodles were really good I choose a 4 on the scale of 1 to 5 and it was pretty good I should have done the 5 but I didn't want to not enjoy my food so I played it safe! read more

Simply Thai - Thai Near Me - Northbrook, Illinois

I haven't been here in quite some time as I feel like there are much better thai places in the Northshore and northern suburbs. Here is the low down on this place since we used to come here a lot for carryout but then with time the quality went down and I felt like the pad thai (which is normally my favorite) was drenched in sauce, and it shouldn't be. Simply Thai, quite simply is: Carryout only. Portions are decent sized so I can't complain about that. Pad Thai lacks the flavor that it once had here. The staff and owners are very nice over the phone and in person. I guess if I'm ever right by the location, I may give this little place located on a tiny plaza a try again, but I don't have any cravings. Also prices are decent and competitive to other places nearby. Simply Thai, you're just a tad too simple for me and my "refined" Thai taste. However, I will send my friends that live by to give you guys a try since you're always happy when we visit. read more