I was excited to hire her for my husband's birthday cake after seeing pictures on her website and speaking with her. We had a great conversation on the phone and she even offered to make cake pops free of charge to spread word of mouth of her business to our neighbors and friends attending the party.
The day came and I texted asking when we should expect drop off. I have no idea if she completely forgot about my order or what happened but she dropped the order off at our house 4-5 hours after the time we originally agreed upon and told me she wouldn't charge me (which I thought was odd).
Once I took the cake inside the house it was very clear to see why she did not charge me. The cake looked nothing like the photo on her website; it looked very homemade (I think also probably could have done a better job) and not professional looking at all. On top of that, it was sitting on top of a tinfoil layer inside a badly misshappen box so the tinfoil came off with the cake if you tried to move or cut it which made it concerning and difficult to serve (did not want people chewing on tinfoil).
When I messaged her to ask why the cake looked nothing like the picture on her website her response was it looked completely different because I asked for an 8inch cake vs. 6inch.... even though she never once told me it would be an issue on the phone. Also looking at the end result, that excuse does not seem remotely accurate.
Overall a complete disaster. I was embarrassed to even serve it at the party and had to scramble last minute to get a cake from Albertsons (which looked and tasted fantastic). Would not recommend and will not be ever using in the future. read more