I took my 2017 BMW i8 to New Century BMW on 1/7/26 for a check on the overall health of the…read morevehicle. From the moment I walked in Gus Navarro in the services department took care of me like I was family. He took time to explain everything to me and also got me a courtesy car. I wasn't sure what was included in the full inspection and Gus didn't hesitate to answer my million and one questions. Throughout the day he kept updating me on the status of the inspection and called me once it was complete, giving me peace of mind that my car was sound. What a solid guy. He also goes above and beyond for customers. I messaged him during the day to get a photo of my registration from my vehicle and he didn't hesitate to help me out. He was swamped with customers and still managed to get the information I needed even though my car was nowhere near his office. BMW is lucky to have him and future customers will be lucky to have him in their corner taking care of their needs. GUS is HIGHLY recommended and makes New Century standout among BMW dealerships and competitors. I will ONLY take my i8 to New Century from here on out. Thanks Gus and New Century!

This was my second time visiting this dealership, and unfortunately, the experience was just as…read moredisappointing. We walked in, looked around, and waited to see if anyone would come over to assist us, but no one did. There were three employees who clearly saw us but never approached or even acknowledged us. We eventually went outside and asked an employee if someone could help us. We were told that he couldn't assist us and that we needed to go back inside, where someone would eventually help us. This is the first dealership I've been to where we weren't even greeted or asked if we needed assistance. It honestly left us feeling like we weren't being taken seriously, which is especially disappointing when we are genuinely looking to purchase a G80 M3. Unfortunately, this dealership is the closest one to our home, but based on both of my experiences here, I don't feel comfortable returning. Customer service should start the moment a customer walks through the door, regardless of their age or appearance. Very unfortunate and disappointing experience.

It's rare (unheard of, really) that I visit a business and leave with an experience that makes me…read moresincerely wish for its longevity, but that's how I feel about EZ Tire Stop. I stopped by in the AM for an oil change. I didn't make an appointment beforehand or anything, but they were happy to accommodate. But as it turns out, it was quite early for an oil change and I didn't need it. They reset my car system sensor so the alert disappeared and sent me on my way, no charge. This was my second time visiting, and I think it'll be my go-to for car maintenance from now on. I'll gladly support this business.

Whenever I have tire issues, this is the shop I come to. The owner is really cool, straightforward,…read moreand always takes care of things quickly. Most recently, my tire pressure light came on, so I stopped by to get it checked out. Turns out I had a huge bolt stuck in my tire. They patched it up and had me back on the road in under an hour. The price felt fair, the service was fast, and everything was handled without any upselling. If you're nearby and need tire work done, this spot is definitely worth checking out.

My old car broke down all of a sudden and we had no plans, no research done, and were struggling to…read moredecide what was worth getting in today's market. My family has been loyal to Goudy Honda for many years and so we figured we would just show up and see what they had. We also really appreciated the convenience of being able to trade in our car, even though it was a different brand + was in terrible condition. It made the entire process much easier because we didn't have to go to another dealership or a separate place like CarMax to sell the old car. Having everything handled in one place made the experience even more convenient and stress-free. We decided on the 2026 Hybrid CRV per their recommendation (which lines up with family + friend's recommendations) and it's been really great so far. Kate was the one who helped us out. She was friendly, professional, knowledgeable, and incredibly helpful throughout the entire process. Kate took the time to answer all of our questions, explained everything clearly, and made sure we felt comfortable and confident with our purchase. She was never pushy and genuinely listened to what we were looking for. The whole experience was smooth, easy breezy from start to finish. Excellent customer service 10/10 and would highly recommend her to anyone looking to purchase a car. Also (not pictured) but she came running out with a huge ribbon bow when we were taking pictures with the new car just to give the pictures extra oomph and we appreciated it!

I suggest you choose another Honda dealership for your business…read more I was working on a deal on a 2026 Honda CRV Hybrid with James Florez over the course of a few days. James confirmed the deal via text (SEE MY ATTACHED TEXTS) and I requested he and his manager Art Cheng confirm again via email. I received no email confirmation yet James insisted that Art confirmed our deal via email. Again, no email. I spoke to Art this morning and he had no idea what I was talking about. I mentioned the deal and Art merely said they don't do delivery. James never mentioned that to me. I then called James to ask what was going on after he confirmed everything with me last night via text. James merely said he must have misunderstood. I DON'T THINK SO. James is a liar and frankly, it seemed that Art didn't even care about losing a deal. DON'T GO TO GOUDY HONDA.

Referred by Tim C. I had my 2 regular mechanics before but at one place, every time they touch my…read moretires, one lug nut goes missing and they replace it with a rusted old one. The other place keeps raising his rates. So I contacted Tony. He responded with a very reasonable price, $80 cheaper for two cars than my one of other mechanics. Came here twice in a week shortly after they opened and both times I was in and out quickly. Both places I've been to before are slower. One would take an hour, the other would take a 1/2 day because they're always busy. Even though Tony is about 15 minutes away from me, vs. the other two that are just a few minutes away, it's worth the drive for the efficient quick service and reasonable price.

Didn't have to wait ling before my oil is changed. Price is reasonable considering other places…read morewant more for my car model. They also do comprehensive tire pressure check and other things. Good service, would recommend.

This is now my third vehicle, that I have purchased with Larry. Every time I purchase a vehicle the…read moreexperience has been the best customer service. It always feels like what I choose are difficult to find but Larry always finds the exact vehicle I am looking for. The whole process of choosing a vehicle, choosing the features and color was so easy. I sent the specific details of what I wanted and Larry found my car. The vehicle was delivered to my house and the purchase was completed there. It was just such an easy process with no stress from beginning to end. I really appreciate all the help Larry has given me to find the perfect car for me every time over the years. I have referred all my friends and family to Okuma, and especially to Larry and I will continue to do so.

This was the first time using a broker to purchase a car. I discovered Okuma Enterprises while…read moredoing online research and I couldn't be happier with their results. It was such a smooth and easy experience that I can't imagine buying a new car any other way. Evan work closely with me and not only saved me money, but also the hassle and time that I didn't have to spend going to different dealerships to find the vehicle I wanted. Not to mention not having to deal with salespeople upselling me. They are professional, courteous and willing to help every step of the way. Don't hesitate going with Okuma if you're buying a car. It's a no-brainer. Thanks Okuma, and thank you, Evan!

Irina and Dani were very helpful! They're truly went above…read moreand beyond to help me with my situation and got me approved for the car and made the entire process very easy! I HIGHLY recommend you go to them for your next car!

Brought my car over, they checked everything out and paid . Easy, quick, and professional! Highly…read morerecommend this dealership! Thankyou!

Came across this gem of a private car dealer when I was searching for a very specific Mercedes last…read moreweek. It's a small privately owned dealership specializing in luxury cars - Mercedes. I called after getting frustrated with the process and run around, spending hours at other large dealerships in the area and getting my car appraised. After nearly defeat, I called Apex Auto and confirmed the car I was interested in was there and got there 2 hours later. Kevin, the gentleman I spoke with automatically remembered and asked my name. He quickly pointed out the AMG GLA35 I asked about and had paperwork ready for me to test drive. Efficient! I speak fluent Chinese, and my parents came along with me to car shop. The process was seamless. He didn't make me feel like I was being ripped off, provided all the carfax paperwork, and what he needed for me to get the process started to drive out that evening. There wasn't that grimes used car salesman banter I cannot stand at other places and he drew up all paperwork required while I went and sold my car. When I came back, paperwork was ready and I got keys in 30 mins. Walkthrough done, he submitted all my paperwork to file with the DMV and was kind enough to give me all the details I needed with this new fancy 2021 after driving a 2014. Also gave me an OEM USB C because the car doesn't have usb ports and is all USB c ports :) Kevin was professional, kind, patient, honest and helpful. I can't say enough great things about this experience! Highly recommend this place, you won't regret it.

I sold my previous car to Apex Autonet. Everything went well. He gave us reasonable price. All he…read moredid was open the hood to see the engines, walk around the car, see inside, and start the car to check. He also took care of all the paperwork including release liability. Recommended for people who would like to sell the car without hassle. They also sell used car. Location in Alhambra on Valley between 4th and 5th Street.

Could not have asked for a better buying experience. Shout out to Arsalan for going above and…read morebeyond to help us buy our dream Buzz!! You are a true professional!

I had a great experience buying my Volkswagen Atlas from Volkswagen Pasadena, and a huge part of…read morethat was thanks to Ramiro, my sales consultant. Ramiro was excellent from start to finish. He was friendly, professional, knowledgeable, and--most importantly--never made me feel pressured or rushed. He answered all of my questions, was straightforward about the vehicle and the process, and made the entire buying experience incredibly smooth and easy. Buying a car can be stressful, but Ramiro made it feel like I was working with someone who genuinely wanted me to be happy with my purchase rather than just trying to make a sale. I really appreciated his communication and willingness to help throughout the process. I'm extremely happy with my Atlas and with the experience I had at Volkswagen Pasadena. If you're looking for a VW and want someone who will treat you right, I highly recommend asking for Ramiro. He's a great sales consultant and made my experience a 10/10!

Need to update your photos of the new dealer. Jesus was great to work with. I know I was a lot to…read moredeal with given I purchased a vehicle that I wasn't a fan of and he helped me figure out a way to swap into a different Mazda model. Thank you for your patience

To say that car shopping is always like pulling teeth is an understatement. But going to this…read moredealership feels like having all of them pulled at once. It was definitely an unpleasant experience. They played the classic good-cop, bad-cop routine. John was nice at first, but then he brought in his manager, who decided that my offer of fair market value wasn't going to cut it. The manager came in hot and abrasive, immediately lecturing me about 'being respectful.' At that point, I just laughed him off and walked out. I hadn't even said a single word to him yet. For him to be so demeaning, condescending, and ignorant was simply not worth my time. I refuse to pay new car prices for a used car, you should too. That's the only way we are going to break out of this ridiculous rhetoric that cars don't lose value anymore from them. Also, they did the whole sleazy 'four square' sales approach... as if they didn't know that EVERYONE knows that scam by now.

I am only giving 5 stars because of Luis Q. specifically. Luis genuinely cared about helping me…read morefind the car that best fit my needs. I never felt like he was simply trying to close a deal or pressure me into buying something. His priority was making sure I was happy with the vehicle and getting the best deal possible. He is easily one of the best salesmen I have ever worked with, and I would absolutely do business with him again. Unfortunately, my experience with the finance department was the complete opposite. This was my second trip to the dealership, and I drove all the way back from Bakersfield because I had been promised a deal with a $1,500 down payment, if I bring a co-signer, by the finance manager during my first visit. That amount had already been discussed and penciled in. When I returned, with my family to co-sign, I was suddenly told I needed to put $4,000 down. They also tried to pressure me into an electric car, which I specifically said I did not want. I spent nearly an hour arguing and explaining that I had specifically returned because of the deal I had already been promised to a car I already loved. Once I mentioned the name of the finance manager I had worked with during my first visit, the original numbers suddenly became available again. That was extremely frustrating and made the entire situation feel completely unnecessary. The worst part was the wait just to get into finance and sign the paperwork. I have purchased vehicles before, and never did I have to wait 4 HOURS just to sign the papers. We arrived around 4 p.m. and did not leave until nearly 11 p.m. We were the last customers in the building. My family was exhausted, and my child was hungry after spending hours at the dealership. Luis was the one bright spot in an otherwise incredibly frustrating experience. He was patient, helpful, honest, and made me feel like I was being taken care of. I would gladly continue doing business with Luis wherever he goes in the future. However, because of my experience with the finance department and the excessive wait, I do not plan on returning to Wondries Toyota.

Our salesman Jose Reyes did a really great job! He was very helpful, patient, and made the whole…read moreprocess easy for us.