I am only giving 5 stars because of Luis Q. specifically. Luis genuinely cared about helping me find the car that best fit my needs. I never felt like he was simply trying to close a deal or pressure me into buying something. His priority was making sure I was happy with the vehicle and getting the best deal possible. He is easily one of the best salesmen I have ever worked with, and I would absolutely do business with him again. Unfortunately, my experience with the finance department was the complete opposite. This was my second trip to the dealership, and I drove all the way back from Bakersfield because I had been promised a deal with a $1,500 down payment, if I bring a co-signer, by the finance manager during my first visit. That amount had already been discussed and penciled in. When I returned, with my family to co-sign, I was suddenly told I needed to put $4,000 down. They also tried to pressure me into an electric car, which I specifically said I did not want. I spent nearly an hour arguing and explaining that I had specifically returned because of the deal I had already been promised to a car I already loved. Once I mentioned the name of the finance manager I had worked with during my first visit, the original numbers suddenly became available again. That was extremely frustrating and made the entire situation feel completely unnecessary. The worst part was the wait just to get into finance and sign the paperwork. I have purchased vehicles before, and never did I have to wait 4 HOURS just to sign the papers. We arrived around 4 p.m. and did not leave until nearly 11 p.m. We were the last customers in the building. My family was exhausted, and my child was hungry after spending hours at the dealership. Luis was the one bright spot in an otherwise incredibly frustrating experience. He was patient, helpful, honest, and made me feel like I was being taken care of. I would gladly continue doing business with Luis wherever he goes in the future. However, because of my experience with the finance department and the excessive wait, I do not plan on returning to Wondries Toyota. read more

Our salesman Jose Reyes did a really great job! He was very helpful, patient, and made the whole process easy for us.

Jose Reyes give an excepcional servicio was patient to find the vehicle that i wanted, make sure to tell me all the features highly reccomended. read more

I had a great experience at Wondries Toyota, thanks to Jose Reyes! From beginning to end, Jose was professional, patient, and extremely helpful. He took the time to work with me, answer all my questions, and make sure I felt comfortable throughout the entire process. Purchasing a vehicle can sometimes be stressful, but Jose made everything go smoothly. I really appreciated his patience, dedication, and willingness to help me find the right vehicle. I'm very happy with my experience and my new Toyota 4Runner! If you're looking to purchase a vehicle at Wondries Toyota, I definitely recommend asking for Jose Reyes. He truly made the whole experience a positive one. Thank you, Jose, for your excellent customer service and for making everything so easy! read more

Extremely Disappointing Experience -- Still No Plates or Registration After 5 Months My family purchased a used vehicle from Wondries Toyota on May 13, 2026, and as of October 2026, we still have not received the permanent plates or registration. When we followed up with the dealership, we were told they were waiting on Hyundai regarding the title. While I understand that title transfers can sometimes be complicated, waiting over five months without permanent plates or registration is unacceptable. We deserve clear communication, documentation of what is holding up the process, and a concrete timeline for resolution. We have already filed a complaint with the California DMV, yet this issue remains unresolved. Buying a car should not turn into months of chasing a dealership for basic ownership paperwork. I hope management takes this seriously and resolves the situation promptly. Based on our experience, I would caution other buyers to make sure all title, registration, and lien-release issues are fully resolved before purchasing a vehicle. read more

Good service Recommended Jose Reyes Nice服務親切，有達成我們的需求，Good! Good! 講解詳細、親自提供茶飲 哈哈 如果要買車子可以找他唷！ read more

Giving a 5 stars to the buying/leasing experience my partner and I had recently. This being for the people we worked with: the sales rep Sharlyn, one of the store managers Eddie and the finance rep Ricky. Sharlyn was extremely helpful on getting us our cars within the price that we needed it as. Genuine personality so the negotiations didn't feel forced or like a scam. We really felt like she was really working with us. She made regular check ins with us and to her team to make sure we weren't sitting idly waiting for too long. She was also extremely patient when we were also having some issues in our end. Ricky was really informative in the whole process. The paperwork went smooth and painless! read more

Wondries Toyota - Sharlyn closing out the deal with two cars! - Car Dealers Near Me - Alhambra, California

Since there aren't individual Yelp pages for each department, here's a 3 in 1 review. Starting with the service department, I've been a loyal customer for 11 years and always request service manager Kanika. She's incredibly helpful and always understands my vehicle's needs. However, the website for booking appointments could be more mobile-friendly. Sometimes, the windows don't display correctly on my iPhone. Despite this minor inconvenience, I'd give the service department a 5-star rating mainly due to Kanika. Next, let's talk about the salesman and finance manager. I recently purchased a new RAV4, JT and Kimberly made the entire process incredibly smooth and personalized. They were attentive and knowledgeable. However, I'm giving them a 4-star rating because my new car had a scratch on the hood when I went to pick it up. Now, onto the sales team. I'm giving them a 1-star rating because Yelp doesn't allow anything less. When I was first car shopping, I requested more information from the Wondries website. I specifically didn't include my phone number and only provided an email address since I didn't want to be called. Within a minute of submitting my request, my phone rang, followed by texts. Since I'm a service department customer, they had all my contact information, so I assume that's how they got my details. This was incredibly frustrating. After trading in my truck, I noticed it was listed for sale on the website. Out of curiosity, I submitted a lower cost notification to see what it would sell for. Again, I didn't include my phone number, and within a minute, I started receiving phone calls and texts. I texted them back, "Do not call me." The next day, I received another phone call and text. I strongly advise against giving them even your email address if they have your information in the system. At this point, getting these calls and texts feels like harassment. Overall, I'd give the service and buying experience a 3-star rating. read more

Me and my partner came here and a regular 5k routine maintenance for his new car, including tire rotation lead us to wait 5+ hour for something that estimated 2-3 hours by the service specialist. As a Toyota owner myself I usually go to Longo. And this double downs on all the other review other people have as everyone rated this location 1 star. Not only did they not have any updates on the car periodically as they promised, the service consultant's phone line was going to voicemail the whole time after ringing. When calling the operator they can't seem to find this Julio Perez. Honestly disappointing and will never recommend anyone to come here when there are other so much better Toyota centers. read more

Johan helped me out buying my first Prius 2027!!!! I haggled him and he tried his best and got it done! A+++++ for him and finance. Service department isn't off to a strong start I went to get accessories installed on October 2nd and the door edge guards are already peeling off? read more

Wondries Toyota - Car Dealers Near Me - Alhambra, California

Do not come here for service. These two guys are the worst, they tried to up charge my mom in her service. Charging her more the $2,5000. On her Tacoma. Once I asked them to walk me through the documents they gave me attitude. I asked the guy if he could grab him manager and he said for what. I had to ask three times for the manager. Then the manager said oh I can't talk to you because you're not the one that approved the repairs that we did. Then he lied and told me that he doesn't have a boss and he's the only person in charge. Worst please ever. You'll get ripped off. Ps: please look at your documents they might want to charge you for tire rotation twice and word it differently. read more

Wondries Toyota - Car Dealers Near Me - Alhambra, California

Thank you Toyota! My utmost and sincere appreciation goes to the one and only, Yessica Chavez. She was amazing from start to end! No one else comes close to the essence of her presence. Thank you all involved for your support. -Nicole Peña read more

Wondries Toyota - Car Dealers Near Me - Alhambra, California

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Complaint Against: Wondries Toyota 1439 W Main St, Alhambra, CA 91801 I purchased a brand new Toyota in June 2023 from Toyota of Glendale and have been a loyal customer returning for all three years of complimentary service. I recently moved and chose Wondries Toyota as my nearest dealership after all four of my tires were stolen from my home. My service manager Danny was professional and communicative throughout the process, and I appreciated his responsiveness. However, when I picked up my vehicle on Friday, May 1st, my car was covered in white paste. I immediately asked if my rims were scratched and was told no. The following Wednesday I washed my car and discovered that all four rims were chipped and scratched with metal peeling off -- damage that was not present when I dropped off my vehicle. My insurance paid this dealership $6,000 in labor for this service. When I contacted the dealership, rather than taking responsibility and ordering replacement rims, they proposed sending my vehicle to a third party repair shop which would take a week. As a college student currently in finals week, I cannot be without my vehicle to attend my exams. I proposed a reasonable solution bring my car in, order new rims overnight, and install them the following day but they refused. Chipped metal cannot simply be refinished these rims need to be replaced. This dealership damaged my property while in their care and is refusing to provide a timely, adequate resolution. read more

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There is absolutely no reason to call someone every day for weeks. Multiple times a day sometimes. It seems desperate and does not make me want to do business with someone. If you don't get a return call after 2 or 3 times STOP CALLING. It's beyond harassment at this point and it's been 3 weeks, at least. Unfortunately blocking still allows voicemails and I get 1-2 voicemails almost daily. Is business that bad? read more

I had such a great experience working with José! He was extremely helpful, patient, and professional throughout the entire process. He made everything feel easy and stress-free, and I never felt pressured or rushed into making a decision. José was very knowledgeable, answered all of my questions, and genuinely took the time to make sure I felt comfortable and taken care of. I truly appreciate all of his help and would definitely recommend José to anyone looking for a great salesperson. Thank you so much for making this such a positive experience! -Magallanes Fam read more

This was my first visit to Alhambra Toyota, as Longo Toyota has always been my go-to dealership. I only wish I had come to Alhambra Toyota sooner! The customer service was outstanding. While I waited for my vehicle to be serviced, Michael Rabena went above and beyond to answer all my questions. He was personable, friendly, and genuinely attentive throughout the entire experience. If I decide to purchase a vehicle in the future, Michael will be the person I turn to. Thank you for making my visit so wonderful! read more

Great and fast service! Enough seating even though it was a full house. Drop off fast picked up fast will be coming back for sure

Billy C is FANTASTIC! Car shopping recently became a necessary evil for me (an incredibly stressful event similar to the dreaded act of moving), but Billy's warm and easy going disposition was absolutely key to making this significant purchase an unexpectedly smooth and entirely lovely experience. We ended up @Wondries because of aggressive managers at another local dealer, BUT that only led us to Billy - who's the chef's kiss! And Tony the Finance Guy was equally wonderful! When we need another car, we're headed back here - to these guys in particular! Thank you! read more

They try to hustle the shit out of you and over prices cars. Make sure to shop around after going here. The coffee was good though. read more

We have had Toyotas for years all from Wondries Always a good experience and the place is immaculate Good coffee while waiting and a nice convo with Michael who was there cruising the lobby and answering questions. All in all A+ read more

Horrible experience with the service department. I brought my truck in because an "AWD System" error had appeared, and my truck is still under warranty. Jerry assisted me, and I explained the issue. Instead of taking the concern seriously, he immediately told me it could simply be dust on a sensor and that I would have to pay around $280 if they determined there was nothing wrong with the AWD system. When I questioned why I would be responsible for that charge when the vehicle is still under warranty, his response was essentially, "It is what it is," and his attitude became very rude and dismissive. I asked to speak with a manager because I wanted some clarification. Jerry went inside and came back out telling me that no one was available because they were interviewing people. He said I could wait about 30 minutes if I wanted to try, but there was no guarantee anyone would speak with me. At that point, I decided to leave. I have never experienced such poor customer service at a dealership service department. I wasn't asking for anything unreasonable--I simply wanted someone to properly address a warning on my truck that is still under warranty and explain the potential charges respectfully. Very disappointing experience. Toyota needs to do better when it comes to customer service and how warranty concerns are handled. read more

Great customer service provided by Jose Reyes. Very patient in describing what's available, lease vs buying, finance options , trim packages and etc. read more

José Reyes is an excellent person; he helped us with all the documents, and the information provided was very precise. The service was excellent. I recommend José to everyone--I can assure you that he will help and advise you with everything. read more

José Reyes was our advisor. We felt very comfortable with his attention. He was a very helpful person and always looked for a way to explain to us in the best way all our doubts. Without a doubt, we leave very happy and grateful for his good service read more

This dealership already has a 2.7-star rating with over 1,100 reviews, so I honestly don't think one more review is going to change anything. After today, I completely understand why. First, I'm reusing the picture another Yelper posted a couple of days ago because I didn't get this employee's name or take a picture myself, but I'm pretty sure it's the same guy. We came here to cancel our reservation for a Supra and get our deposit refunded. We actually came here yesterday first, waited almost 3 hours without anyone helping us, and eventually just left because the service was ridiculously slow. We came back today thinking it would be quicker. After about five minutes, this employee came over and asked for the last four digits of the card we used for the deposit. Since we paid with Apple Pay, we didn't realize Apple Pay uses a different virtual card number than the physical card, so we gave him the last four digits of the actual card. He looked it up and immediately said, "Nope, doesn't match." We tried another card. "Nope, not on my file." After only two attempts he said, "I'll be back." Well... he wasn't exactly "back." Instead, he spent about five minutes talking to another employee and two other people, then disappeared somewhere else for another ten minutes. After that, he went into his office and just sat there for another 10-15 minutes while we were still outside waiting. I honestly thought he forgot about us. I eventually walked over near the office entrance (I wasn't about to walk into an Employees Only area) and asked another employee if he could remind him that we'd been waiting. He went inside, talked to him, then walked back out laughing. Maybe it wasn't about us, maybe it was, but it definitely wasn't professional. When he finally came back, I tried explaining that Apple Pay uses a different card number than the physical card and that we should probably check the Apple Pay number instead. He completely ignored me. He kept insisting that my friend needed to pull up the bank statement and checking account information. My friend was the cardholder, but I was the one trying to explain what was going on because my friend is pretty quiet. I wasn't interrupting him or arguing with him, I was literally trying to help him solve the problem faster, but he acted like I wasn't even standing there. Then, after wasting all that time asking for the checking account information, he finally checked the Apple Pay card number... the exact thing I had been trying to tell him from the beginning. Surprise, it worked immediately. He printed the refund receipt, handed it to us, said, "Thank you very much," and started walking away. My friend even asked, "That's it?" He didn't respond, didn't turn around, didn't say sorry for the wait, didn't say have a nice day, didn't even say goodbye. Just walked off. One thing I'll never understand is employees who act like customers are bothering them. This is a Toyota dealership, not some exclusive luxury brand where you're doing people a favor by talking to them. Whether someone is buying a car, canceling a reservation, or just asking a question, every single person who walks through your doors is a potential customer. Basic communication and respect really aren't that hard. We weren't buying a car today, but good customer service would've made us consider coming back in the future. Instead, this experience guaranteed we won't. Between this kind of service and all the dealer add-ons people already complain about, I can honestly see why this place has a 2.7-star rating. read more

Another dealership using deceptive tactics to pressure you on buying a car. After lying about availability of a car at other dealerships in the state and being called out on said lies, Store Manager threatens violence. You would expect someone who's appointed store manager to operate on a higher level of professionalism ". So unless you want to be threatened by violence by a " grown man that can get aggressive" , take your business elsewhere. Will be reporting to corporate. read more

Had a great car buying experience, probably the best I've ever had. Big thanks to Wondries Sales Director, Carlos Miron and Sales Associate Jose Reyes for making this an absolutely amazing experience! read more

I've been on the hunt for a car for a month, my dream car. My own car that I've finally picked on my own that I like. I want to thank Yessica for going above and beyond to at least try to get my car. I hate how I got 3-4 calls per day. I hated talking to the scheduling Person, Ms. Muro, she was adamant to schedule with me. She made an unnecessary comment about my situation and my co-signer. Gavin made an unnecessary comment about my employment during the test drive. I explained my situation, my why, and gave it all I could to try to work with a place that was actually willing to work with me. But these are ALL terrible people who unprofessionally spoke to me and wouldn't understand my situation. This experience was different. I think in total I have spent 9 hours in this dealership. And I've never been so disappointed, I've cried in the dealership. Being scolded like a little kid by the manager, that I shouldn't be getting a car that isn't for me, but I should settle for their overstocked model. I was asked to downgrade, and not be sold the vehicle I wanted. Instead of being an easy process, I've never been so overwhelmed and stressed over getting paperwork done just to qualify. Then the Amount of back handed comments during test driving, negotiations, and the process, the fact I was trying to be sold a "new" car w/ 126 miles on it pushed it. When I said I didn't want the deal, I had to beg for my keys and title. I was held in the dealership for an extra 2 hours to talk to 3 different managers. Just to be sure I wasn't convinced to get an overstocked vehicle model that I had said no from the beginning to. This was so heartbreaking and frustrating for me. I wasted my entire day for nothing. I was left alone 75% of the time I was in here. I had 3 different sales people. Only one actually tried. Yessica was amazing, she was so attentive and went through the process with me. She tried harder than anyone I worked with so far. But other than that, I don't think this place is it. read more

This journey began on May 21st, where I met Sales Representative, Luis Quiroz, and test drove the 2026 RAV4 Woodland edition. Luis was very excited for this vehicle and made me feel like it belonged to me and me to it. After a couple of weeks test driving other vehicles, I had decided that the RAV4 Woodland in urban rock color was car I wanted. On June 3rd, me and my wife went back to Wondries Toyota and met with Luis. We negotiated to a good price and made my deposit. Luis was very accommodating during our appointment and made us feel very welcomed and comfortable. Since this vehicle is very niche being a "Woodland" edition and RAV4s in high demand, it would take 4-6 weeks for the vehicle to be delivered. During that period, Luis kept in touch with me, letting me know when the vehicle was being built, when it was in route from the factory, and updating me on the window of arrival. 7/1/2026, the RAV4 Woodland arrived. Without getting into details, it was quite the adventure getting to Wondries that day. Me and my family arrived super late, but Luis knew how important it was to me to get this deal officially done. He wasn't rushing us to get out being so late, but rather made us feel he was genuinely happy for me and my family. We were very satisfied with the service Luis and the rest of the Wondries Toyota family gave us during this whole process. Thank you Luis for being a big part of this journey. read more

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Thank you to the amazing staff at Wondries Toyota. Thank you to Carlos Miron and Natalia for the excellent help. Walked out with a brand new 4Runner.!!! 10/10 help and service.. read more

Wondries Toyota - Car Dealers Near Me - Alhambra, California

Complete waste of time! incredibly unprofessional! I inquired about a vehicle and was specifically told it was available. I made an appointment to see it two hours later. About 30 minutes after making the appointment, the dealership called me to confirm that I was still coming, which I confirmed. Then, 30 minutes before my appointment, a manager called me AGAIN to ask if I was on my way. He told me he wanted to make sure the car was washed and cleaned so it would be ready for me to test drive. I told him I had literally just gotten on the freeway and was about 30 minutes away. He told me he was excited to meet me and that he would see me soon. I drove all the way to the dealership, arrived exactly when expected, and was told that Sergio--the person I had the appointment with--was busy with another customer. Then someone else came out and casually informed me that the car had just sold. Seriously? So sometime during the 30 minutes between your manager personally confirming I was already on the freeway and my arrival, the vehicle supposedly sold--and not one person thought it might be appropriate to pick up the phone and tell me not to keep driving there? Either the dealership has absolutely terrible communication internally, has zero respect for a customer's time, or they were perfectly happy to let me drive all the way there knowing the vehicle I specifically came to see was no longer available. None of those explanations reflect well on the dealership. I understand that cars sell. That's not the issue. The issue is how this dealership handled it. You don't call a customer 30 minutes before an appointment, confirm they're actively driving to you, tell them you're getting the vehicle cleaned for their test drive, and then let them arrive only to discover it has already been sold. My time matters, and this was an incredibly disrespectful way to treat a prospective customer. There are plenty of dealerships that understand basic communication and professionalism. Save yourself the wasted drive and work with one of them instead. I would never come back here. read more

First of all, I would like to share my bad experience with this dealership. Before I came in, they texted me a video of the car and told me it was ready for a test drive and available for purchase. However, when I arrived at the dealership, I was suddenly told that the car was no longer available. Instead, they tried to offer me a similar vehicle at a different price. My main question to the manager was simple: why couldn't they give me a courteous call beforehand, just like they did when they were trying to sell me the vehicle? The manager responded by saying, "That's not my job," which I found very unprofessional. I do not recommend this dealership, especially if you are not experienced with car buying or prepared to deal with aggressive sales tactics. If you are considering buying a car here, make sure you come prepared, do your research, and have all the information and pricing details ready so you don't get pressured or misled. read more

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I came here for Fourth of July to research on buying a new car. I did also wanted to trade in my Toyota. This Toyota dealer gave me the highest trade-in value. I did end up leaving with a brand new Toyota 2026 RAV4. My salesperson Joshua T is really nice and was patient with answering all my questions. I look forward to continuing a business relationship with the service department. read more

Yessica Chavez is THE man!!! Thank you to Toyota team for the amazing service all day long. -Justin C. read more

Service dept is insanely slow. They over book to the point an oil change takes 3 hours. Just not worth it. read more

My wife and I had visited several Toyota dealerships throughout Los Angeles looking for a specific Camry and with a specific budget. We were turned down, pressed to go with other vehicles. They simply did not listen and did not look for our interest. We then made a stop at Wondries Toyota and Phillip Moreno welcomed us. He was hospitable and patient to hear out our plan. He asked questions to understand our approach and worked with us accordingly. We loved it and made the experience a success in getting exactly what we wanted. You cannot go wrong working with a great salesman like Phillip. His management team was also great with negotiation and they too listened and helped collaborate with making us happy and drive out with the Camry we wanted. Amazing team, sales work and experience. read more

The old switcha roo! This review is based on them working w my mother and I and making us think we had the vehicle we wanted then it magically sold before we could go pick it up. read more

The salesmen Jose Reyes gave me a great service and would come back just to visit him whenever I can, he was I able to work and find me and my sister the best possible deal. Thank you for your manners and thank you the management team too read more

Michael the loyalty sale consultant. He is super friendly, enthusiastic, and professional. He made the whole experience smooth and enjoyable. If you go to this Toyota dealer, definitely ask for Michael！ read more

Update to add: I called the number many times throughout the week per response below but no answer, no returned calls, just nothing... I will have to take time off work to go speak to Chris R in person if he's even on site. ZERO STARS Having the most frustrating experiences with this Alhambra Toyota! My daughter and I were shopping for her first car and signed for a Certified used car- KIA K5 at Wonderies. Then we had many line list issues, starting off with only one key fob - seems to be the norma for used KIA so we let that go and will pay for our own 2nd key outside. Then came the dash sign on screen & Car Play - it's still freakn registered to the original owner and we can't override that. Toyota brushed their hands off at us and told us to contact KIA. After months of back and forth, we just didn't care anymore, the car is still named after the original owner so whatever. Now we paid off the car in few months, and the title paperwork took forever claiming paperwork got lost- been almost a year and I guess we will go to the DMV to request a new copy ourselves. Next problem: I paid extra for the extended car services/protection and Wonderies Toyota call me to make the first maintenance appointment. I show up and they said we don't service KIA.... then why did you call me knowing the make and model of my car???!! Ok I get this, but you made the appointment with me and even confirmed this bc my car is on your database. WHY would you play us like this? Bigger issue is that now the KIA Alhambra is closed so we have to drive to Glendale or Covina, but they don't recognize the extended services that I purchased for additional $3500 at Wonderies! I'm so frustrated and I feel ripped off and betrayed; I'm just so helpless right now, I'm beyond angry. He even said that other KIA may not take the extended plan, but you can fight it by calling the 800 number (seriously). The rep said if they don't take the extended protection - they can refund me the prorated portion I didn't use - I DIDN'T USE ANY OF IT SO IT SHOULD BE REFUNDED IN FULL. To make matters worse - there's a recall on a part that was listed before my sale date that they failed to fix before selling the car. I am seriously so frustrated - I want to cry for my mistake of trusting them! The KIA itself is a great car, but all these issues from Toyota make me resent this purchase and I felt I wasted so much time, energy, and money... And even felt anxiety. 1. One key 2. Car dash screen and CarPlay still reg to original owner 3. Run around for service protection plan - 4. A recall that Toyota failed to repair before the sale. To be continue because I'm still dealing with this issue about who dropped the ball on these promised services. I knew whole heartedly, I should've gone to LONGO. Their honesty, communication, lack of knowledge on their "certified" used cars, service training is miserable like another reviewer wrote. read more

Wondries Toyota - No answer/no call back according to the response on yelp??? - Car Dealers Near Me - Alhambra, California