It was an amazing experience !!! Justin paid attention to detail . Super friendly , attentive and knowledgeable . Great energy , hard worker . Grateful for Him. I recommend him to anyone looking into purchasing a car. Greta customer service !! Thanks again Justin read more

Longo Toyota - Car Dealers Near Me - El Monte, California

I recently had my Toyota Camry serviced and worked with Mandi Davis, and I couldn't be more satisfied with the experience. She was incredibly helpful throughout the entire process, providing clear guidance and making sure I understood what was being done to my car. What I appreciated most was her transparency she kept me informed every step of the way and made sure there were no surprises. Mandi took the time to explain the work being done and answered all my questions with patience and professionalism. Thanks to her excellent communication and attention to detail, the whole experience felt smooth and stress-free. I highly recommend working with Mandi Davis if you're looking for someone who genuinely cares about customer service and keeps you well-informed. read more

We had one of the best car-buying experiences at Longo Toyota of Prosper--and even more special, this was my daughter's first car-buying experience as an adult. From the test drive all the way to driving off the lot, everything was smooth, professional, and genuinely enjoyable. Jared was an outstanding salesman--knowledgeable, patient, and made sure my daughter felt comfortable and confident every step of the way without any pressure. Harvey in finance was just as impressive, taking the time to clearly explain everything and making the process quick and stress-free. They truly made this milestone moment a great one. Highly recommend this team if you're looking for a seamless and positive car-buying experience. Ask for Jared and tell him the Parker's sent you! read more

This was our first car buying experience in over two decades which is just another testament to Toyota's longevity. I'll admit I was initially dreading this process until we met Mr. William Park at Longo Toyota. If it wasn't for him, we wouldn't have gotten our notoriously back-ordered RAV4, same day!! Prior to Longo, I inquired through the Costco Auto Program. As of 2026, Costco is contracted with South Coast Toyota. They had one RAV4 on the way but weren't exactly the easiest people to work with. That's when I remembered that Longo is famous locally for their no-markup policy. I browsed through their inventory and saw that they also had a RAV4 on the way. After submitting our info, William called us almost immediately but unfortunately had to let us know that the car, still in production and not even on the lot yet, had already been spoken for. We told William we would give him a call at a later time because we aren't exactly in a rush. He was not intrusive at all and respected our decision. About an hour later William received a company-wide email that another RAV4 from their inventory was up for grabs. This one was AWD instead of the FWD that we were originally looking at, yet it was priced similarly. He called us immediately to let us know that it was an option. While there were people physically lined up at the dealership inquiring about the car (it's a Friday), William grabbed the keys and facilitated the entire process online so that we can lock it in first. Mind you, he did this as a courtesy because we actually denied the $500 deposit waiting list that the RAV4 and Sienna currently has. So technically it should have gone to the next person on that list instead. Cherry on top, the car will be delivered to us at our home at no extra charge! We're extremely grateful that William kept us in mind even and all of his help. Longo's reputation is well deserved. read more

Great experience with Andrea Parra on recent purchase of a 2026 bZ Limited. The options were a bit thin for color choices but we test drove this model and the Woodland edition along with the CH-R. Got a solid amount for a trade in. There was a cash rebate and 0% financing for 72 months. No pressure and an overall pleasant car buying experience. I have nostalgia coming here in the 80s for our OG Toyota van and Camrys growing up as a kid. It has grown immensely and the ops are run efficiently. Will be coming back for future purchases. read more

I had an amazing flawless purchase at Longo Toyota in El Monte .... I've always wanted a Toyota and this is the first time I attempted and it was a very good experience. Harley Wells was amazing. She was honest , walked me through my options and did as much as she could via email and text . My total time at the dealership was less than 1.5 hours. Thank you Harley Wells and they the Toyota team ! read more

We purchased our daughter's first car today. We were helped out by Fred on Saturday and Rosie on Sunday, the day we actually took the car home. Service was excellent. Rosie was very attentive and answered all our questions, as did Fred. This is the 2nd car we've purchased from Longo and we plan on returning should we need another car in the future. read more

Longo Toyota - Car Dealers Near Me - El Monte, California

Love this dealership on how they believe in selling their cars at MRSP and no markup compared to other dealerships. I worked with Shawn Castillo on buying a new Toyota Camry. I scheduled an appointment with him and he was very welcoming and answered all my questions. Being a previous Lexus owner, I wanted a car similar in look and color, Shawn answered all my questions and was super transparent the whole time. Although they didn't have the specific model I wanted at the dealership to test drive. He still brought out a similar car to show. I ended up reserving the exact car I wanted, a Heavy Metal with Metallic Black roof Toyota Camry XSE premium package with red interior. Shawn was very communicative on text and would highly recommend working with him on your deal. As for the dealership, its huge with Lexus on one side and Toyota on the other. They have your service, parts, used and new cars sales and more just like any dealership just bigger. There's a Starbucks inside and waiting area if you wanted to stick around. Will be back for service or recommending family members to come back. read more

Longo Toyota - Shawn C. - Car Dealers Near Me - El Monte, California

I researched Toyota dealerships with great reviews, and that search led me to drive 35 miles out to El Monte to give Longo Toyota's service center a try. I even asked ChatGPT for a list of Toyota dealerships to consider, and Longo Toyota came out on top. The service was great from start to finish. I was especially surprised that the entire visit only took about an hour and a half compared to the 4-6 hours I've spent at my local Toyota dealership. What also stood out was that the communication continued after I left. They followed up with recommendations for my vehicle through text messaging, which made everything super convenient. You can also pay for your visit on your cell phone. I usually go to Valvoline for oil changes, but I'd definitely rotate between Valvoline and Longo Toyota so they can perform visual inspections and keep an eye on the overall condition of my car. I wouldn't hesitate to recommend Longo Toyota for vehicle maintenance and service. Another nice bonus: the waiting area has both Subway and Starbucks inside, so you can grab food or coffee without leaving the dealership. There's also a Wendy's and Yoshinoya nearby within walking distance if you want other options. read more

10/10!!! We've bought 8 cars from ANDY LUU over the years, and there's a reason we keep coming back. His honesty, loyalty, professionalism, and the way he treats our family is rare to find nowadays. He never makes us feel pressured and always takes care of us like family, making sure we leave happy every single time. Through every purchase, he's been consistent, trustworthy, patient, and truly goes above and beyond to help. It says a lot when a family continues returning for car after car, and that trust has been earned completely. If you're looking for someone who genuinely cares about people and not just making a sale, this is the person to go to. We appreciate everything he's done for our family over the years and look forward to continuing to do business with him in the future. Ask for ANDY LUU and you won't regret it! Highly recommend!!  THANK YOU AGAIN ANDY!! read more

Longo Toyota - Car Dealers Near Me - El Monte, California

I wanted to share my experience because this was honestly one of the best car-buying experiences I've ever had. Even though I work in the dealership business, I've always dreaded buying a car myself due to past experiences--both from working in the industry and as a customer. Historically, I've stuck with Hyundai or Kia, partly because of my Korean background and wanting to support those brands. But this time, after doing extensive research, I decided to go with a Toyota Camry SE. From start to finish, Mike Hao made the entire process incredibly smooth. He was understanding of my financial situation as a full-time single dad with a special needs son, and the entire Longo staff was very accommodating--especially with my son, who was excitedly jumping in and out of the showroom cars. In just about two hours, I was able to complete everything--from trade-in to final paperwork--with zero stress. There was no high-pressure sales environment, no uncomfortable finance office experience, and no pushy upselling. I was simply presented with options like GAP and extended warranty, and I chose what made sense for me without any pressure. I had always heard that Longo Toyota was one of the best, and now I understand why. Mike Hao and the Internet Department truly delivered an exceptional experience. It's also worth mentioning that I live in Victorville and made the drive to El Monte specifically because of the strong recommendations from family and friends--and it was absolutely worth it. I will definitely return for my next purchase and will be referring others as well. Thank you, Mike. Thank you, Longo Toyota. read more

Longo Toyota - 2026 TOYOTA CAMRY SE - Car Dealers Near Me - El Monte, California

I really am confused as to the high ratings and reviews from this car dealership. Longo Toyota is awful on so many different levels. Today my family & I went to go take a look at a Toyota Sienna that we saw advertised online for a great price. We were looking forward to seeing this van in person. We get to the dealership & I'm already cautious of how pushy these sales people are - which I get it, that's your job, but we start walking around & NO ONE even says hello or acknowledges us at all which really seemed off to me. Finally someone notices us & the man comes up to my husband who tells him what we came here for. Let's back up though - the sales guy didn't even introduce himself, so we don't even know his name. After further investigation on the longo toyota pre owned sales team website, I'm 99% sure the man's name is Cassey Castaneda. After my husband shows him the listing online, the guy says "oh yeah sorry that's sold !!!" and then we start walking away. Then he comes back & says "Oh wait no it's actually in the back, but that price online is wrong. We are selling it for $35k." That was super misleading... why advertise then ??? Anyway he shows us the van & man this guy needs to be reported to management because he did NOT want to make a sale today. Sir, did you know who you're talking to ? Because he didn't even take the time to ask what we are looking for, our price range, etc etc !! There was NO effort in helping us out at ALL. This isn't my first time at a car dealership but this guy was so unapproachable & just so terrible I just can't even !! I can't make this up ! I was SO turned off with this experience. The van itself looked nice on the outside, but not a good price. My first impressions when he opened the door is the inside smelled NASTY. My pre owned car that I bought 7 years ago did not have any BO smells or musty funky odors. That was such a turn off. Didn't feel clean in there. I already had one foot out the door when the sales guy said the online price is wrong, & the smell of the inside of the van was the final push in the direction of no to this dealership I needed. It's safe to say I never would go to any Longo dealership as they lie about prices & honestly don't give a damn about the customers that walk in. They do.not.care. AT ALL. read more

I rarely write reviews, but Jeffrey Tomita at Longo Toyota absolutely earned one. I had been working with Jeffrey since November 2025 trying to reserve a 2026 RAV4 Woodland PHEV, and throughout the entire process he was consistently responsive, patient, and transparent. Even with Toyota's difficult allocation system, Jeffrey kept me updated every step of the way - from pricing announcements, to potential incoming alternative allocations that might fit what I was looking for, to simple check-in calls and emails after long quiet stretches just to make sure I didn't have unanswered questions. What also stood out to me was Jeffrey's integrity throughout the process. Despite how high-demand this vehicle was, he committed from the beginning to selling it to me at MSRP with no dealer markups or forced dealer-added accessories, which unfortunately is not something you can take for granted these days. Most importantly, I never felt forgotten or pressured. He was professional, communicative, and genuinely kind the entire time. Ultimately, things just didn't line up with life events, so I wasn't able to complete the purchase through Longo, which honestly disappointed me because Jeffrey had been so great to work with. That said, the experience left a very strong impression on me, and when I'm ready for my next Toyota in the future, Jeffrey will absolutely be one of the first people I contact. Longo is fortunate to have someone like him representing the dealership! read more

It's been a rollercoaster journey when I come here. On one hand, their pricing is right so I encourage everyone to look here if you're in the market for a new or used vehicle. On the other hand, the service and attention to detail have been lacking and not forthcoming during my purchase journey there. Things discussed or promised either did not happen or ended up in other ways that I did not anticipate. The communication has been spotty and I've had to proactively follow up on everything. Did they receive my payment? Is the title on its way? When would I receive it? Where's the certification? They said the service department would be in touch to schedule an appointment, but I ended up having to reach out after not hearing from them for two weeks. Also I was told no weekend appointments for my type of service and then they were able to accommodate me on a Saturday. It has been a big hassle for me to figure all this out compared to my previous experiences with Carmax and other dealerships. They are a honest dealership but I unfortunately still feel let down after reading all the reviews here. Great business model but be prepared to do a lot of extra work. read more

We took our car in for it's first service as it has been 6 months since we purchased the car. Based on his research, my husband requested an oil change since we had reached the 1,000 mile mark. We were informed by the assistant service manager that Toyota recommends an oil change only after 10,000 miles or 1 year. We were told that an oil change at this time, would be an out of pocket cost. I inquired about the maintenance plan we purchased. He informed us that goes into effect after if have exhausted our free services. At this point, I am not sure what is included in the free services that is covered. The sticker on the window reminding you of your next service say 5000 miles or 6 months. So which is it? 5000 miles or 10,000 miles until the next service? If I take the car in at 5000 miles will it be covered since the car will not have the "recommended" mileage? Seems we misunderstood what the maintenance plan actually covers. We are very disappointed. This is our first Toyota. In fairness, the advisor did inform us that if this were his own car, he would pay to have the oil change to clean out any residual materials from the factory. read more

Longo Toyota - Car Dealers Near Me - El Monte, California

I have been purchasing cars at Longo since 1992. Although I have been absent from the Toyota brand, I am back. I started my purchase with Kyle last year for my Camry. Kyle offered up-front pricing and excellent customer service. So, this year, when it was my daughter's turn to buy her RAV4, I reached out to Kyle again. And this time, Kyle was as good as, if not better. He worked with our schedule, and we bought another car from him. Next time, when I am in the market for a new car. Longo and Kyle are going to be my go-to place. read more

Longo Toyota - Car Dealers Near Me - El Monte, California

If you're looking for a Toyota anywhere in Southern California, it's honestly worth the drive to El Monte. Longo Toyota really lives up to its reputation, their in stock selection and the transparency they have with incoming inventory is easily the best I've come across. What made the experience stand out for me was the help from my sales managers, Khatera and Jimmy. They were incredibly patient and took the time to provide all the information necessary for me to spec the right car. They worked closely with me to ensure every detail was covered and that the final numbers aligned with exactly what I needed. If you want a straightforward, professional process without the typical dealership stress, I can't recommend Khatera and Jimmy enough. read more

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Rosy Gomez ROCKS. From the moment we walked in, there was absolutely no pressure at all. We just walked around looking at certified used cars. Rosy walked up to us and asked if we needed any help to find a car, so we took a walk on this huge lot with so many choices. We found the car we wanted, and the process with smooth and easy. I just wanted to add how helpful they all were in the dealership. I've never been to a dealership that ran so seamlessly in the way that they handle business. There were a couple of little scuff marks on the car that we wanted fixed as well as a few small scratches. My husband was extra picky but Rosy worked with Israel in the service department and completely fixed and detailed the car making it look brand new. Mind you, it's a few years old. In the financing department, we had a quick and easy process while signing with the finance manager Malik Abbas. All in all my husband and I decided we won't shop for a new or used car anywhere else from now on. We were referred to Longo Toyota Sales by a coworker and they did not disappoint. I had to request some photos of how it all got done back in the shop. We are impressed! We will refer and return. GREAT JOB FROM A HAPPY CUSTOMERS!!!!! read more

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I can truly say the buying experience with our sales person JUSTIN was great. He made the car buying process smooth. He has a great personality to boot! I'd buy another car there. Thx Justin! read more

Longo Toyota - 2026 Camry LE - Car Dealers Near Me - El Monte, California

Longo Toyota is amazing! Such a vast selection of cars and wonderful customer service. I went during March 2026 and since I knew what car I wanted the whole process in and out took maybe 3 hours. Shout out to Daniel Vo who was an amazing salesperson and helped me find a great deal on my new Toyota Camry! Went the extra mile for me to make sure I was happy with my purchase. A+ would highly recommend as your next stop for your next Toyota vehicle! read more

I recently bought a bZ and my saleswoman Harley did magic for me! She went above and beyond and got me into an even better car! She made my dreams come true. Best experience I've ever had at a dealership! I will most definitely be recommending friends and family! read more

Longo Toyota - Car Dealers Near Me - El Monte, California

I absolutely dread the idea of visiting a car dealership. In my experience, you're there for hours and I just wish purchasing a car would be easier. The sales consultant my husband spoke with told us he's not going to be on-site and referred us to Jacky Ding. Jacky is so patient and understanding of our situation. From test drive to crunching numbers and negotiation, Jacky has shown my family grace and kindness. He's just not your typical douchy sales consultant. He never pressure my uncle to a car he didn't want. My family kept going back and forth with numbers in another language and Jacky is cool as a cucumber. I also requested a big ribbon on the car for my uncle to take a photo with and Jacky made it happen. I appreciate him helping my uncle and making this entire process as easy as possible. Jacky also introduced us to Liam Hu, Toyota insurance agent. My uncle wanted to compare rates from different insurance companies before we leave the dealership. Liam is knowledgeable and clearly he has been doing this for years. Liam is honest and only presented facts. In the end, my uncle was able to purchase an affordable car insurance for his new car on the same day. If you're looking for the best sales consultant and insurance agent, just go straight to Jacky Ding and Liam Hu. No BS, just wonderful people who can help you with what you need. read more

Longo Toyota - Toyota Camry 2025. Color is underground. - Car Dealers Near Me - El Monte, California

We highly recommend Longo Toyota in El Monte. The service and attention is excellent. We want to thank Sergio for helping us pick out a Mural. He gave us great customer service. Jose thank you for assisting us with and providing us options for our specific needs and we also want t to thank Brandon for making the final process seamless. It was so quick and efficient. We have already recommended you to our family and friends. read more

Longo Toyota - We love our car. - Car Dealers Near Me - El Monte, California

Yesterday, my mom, daughter and I visited Longo Toyota in El Monte. We're were just looking with no intention of buying as we were looking for a car for my mom. Salesman, Bryan Garcia approached us and was very kind. He was not pushy, he asked what we were thinking, our budget, and went from there. He showed us several cars. He answered all our questions, without being a typical salesman. He listened to us, gave us options and let us take our time. Lo and behold my mom bought a car. Alit had to do with how we were treated by Bryan. I would highly recommend asking for Brian Garcia if you plan on making a visit to Longo Toyota. Thank you Bryan, my mom is very happy! read more

Thank you Jose! - 10/10 Experience I'd been researching Toyota Sequoia's for over a year, trying to find the best fit for my circumstances. It's been over 8 years since I've had to purchase a car, and I'd forgotten how draining the whole process can be. After contacting multiple dealerships, paying for multiple PPI's (with varying reactions from the dealers when I asked permission to have them done), and feeling pretty discouraged by the uncertainty of everything... Longo was a breath of fresh air. Jose Del Solar was SO incredibly patient with me. It was my first time purchasing a car from home (because of how far the dealership is from me) so I asked countless questions, checked every contract multiple times then asked more questions, then communicated back and forth with my credit union for days. Jose made the entire process so much easier and never made me feel like I was being overly anxious or difficult (even though I definitely was at times). He even 3D printed a replacement part for inside one of the small storage compartments. I was looking online for something that might fit and had just about given up, so when I saw that he'd taken care of it for me I almost cried. Those seemingly small details like adding in the all weather floor mats, 2 keys, and a FULL TANK OF GAS (when the prices are unbelievably insane right now), having the car washed (sending me photos and videos along the way), as well as customizing an extra 3D printed coaster that's personalized specifically for me... I never expected any of it, but it made a huge difference. Thank you Longo for a wonderful experience and an INCREDIBLE car that I'm absolutely in love with. I don't think I'll ever buy from anyone else again. read more

Longo Toyota - 2016 Toyota Sequoia - Car Dealers Near Me - El Monte, California

My son & I happily bought 2 new 2025 RAV4 Hybrids from Longo Toyota in November 2025. Although they don't participate in the Costco Auto Program, Justin Sebring, new car sales, provided us with discounts that brought our cost way below the invoice price. We also bought the 7 y (or 100,000 mile) warranty. Justin Sebring is outstanding, smart, friendly, patient, & knowledgeable. Benjamin Huizar is also great! He taught us how to use the technological instruments on the car. He synchronized our cell phones to the car, was extremely patient, & answered all of our questions. He, too, is great! The facility is large, clean, modern, & has a kids' center, & food/Starbucks vendors. They have a large inventory. We highly recommend that you meet with Justin Sebring if you want to buy a new car. Bring your car insurance, credit card, & checkbook if you want to walk out with your new car. read more

So impressed with this dealership . Tiffany Yang was beyond responsive. Asked for an exact vehicle & she De-li-vered . Literally . Couldn't be more happy ! Made the buying process so easy . Took our toddler with us , and Hovic in the finance department also went straight to it ! When your parents to a toddler you know time is crucial ! Walked out with a beautiful Land Cruiser . If you need a Toyota & you want to waste zero time , contact Tiffany and she will get to work . Longo Toyota will have the trim / make /model you want! read more

Dear Longo Toyota Collision Center Team, I would like to sincerely thank the Collision Center at Longo Toyota, especially Frank Lopez and Gregory Martinez, for the excellent service provided to me. From start to finish, the communication was outstanding and the professionalism shown toward both me and my vehicle was truly impressive. My 2022 Toyota Camry was returned to me looking as if nothing had ever happened. The quality of the work and attention to detail exceeded my expectations. I greatly appreciate the care, time, and effort that went into my vehicle. Because of this exceptional experience, I will absolutely be referring friends and family. Once again, thank you for the outstanding service and attention provided to me and my vehicle Sandra Lozoya Alfaro read more

Longo Toyota - My Toyota Camry Back to its owner - Car Dealers Near Me - El Monte, California

Parts ordering online and local pickup is excellent. Pretty quick response, and if they have a question they text you right away to confirm and make sure you are ordering the correct part. They also give text/email updates on whether they think the part will be ready for pick up same day or next day, so you have an idea what to expect. I get a better price with Longo online than Amazon prime. For instance, I save $12 because shipping cost is built into Amazon pricing, and I live nearby so why not pick up. Part 04465-0E010 Highlander/Sienna/NX/RX350 front pads $104msrp discounted to $83 is a real discount. Amazon is $95.95 The staff is very helpful and friendly. read more

Longo Toyota - $104.50 = $83.19 - Car Dealers Near Me - El Monte, California

This my second time buying a car from Longo in the last 8 years and this time they again, did not disappoint with their service, and easy financing options. Dave helped us from the first time we walked in to Longo and kept us informed the entire way. We first went in 2 weeks ago looking for a couple of family car options unfortunately some of the cars we were looking for were not on the lot. Dave was able to give us a general idea without running our credit of what a payment would look like for each and we decided on the 2025 RAV4 XLE. There was exactly one left in a Ruby Red sitting in Japan that we reserved for first dibs once it arrived. We placed our refundable $500 deposit and waited to get updates. Initially we thought it would take weeks perhaps until next month but she was here right when we needed her, in just under two weeks. Dave let us know as soon as she arrived and we got to Longo that evening. The credit and financing process took less than 2 hours. Dave and David in financing made it happen expeditiously! We were out of there happy and completely set up before our pups dinner time. I would totally recommend Longo again and again. read more

Longo Toyota - Our new RAV4! - Car Dealers Near Me - El Monte, California

I just purchased a Toyota Corolla LE today and Omar Cid was so helpful and patient. There weren't any in stock the day I went and he let me know a few days later via text when they had some in stock. We spoke on the phone about the out the door price, broke it down for me, gave me good suggestions regarding insurance and took the time to show me the features of the car after I bought it. Nothing but positive things to say about Omar and the Longo team! read more

Our first experience at Longo Toyota did not disappoint! After visiting several other dealers where we just didn't feel comfortable, the team here completely changed the game for us. We are so excited to have brought home our first Toyota Crown Signia. The process started with Shawn Castillo, and I have to give him a huge shout-out. The entire initial phase over the phone was fast and painless; we were able to agree on a number we were both happy with within just 15 minutes. Once we arrived at the dealership, we were greeted by Axel Meija. Axel was everything you want a sales manager to be: knowledgeable, kind, honest, and--most importantly--not pushy at all. He did an incredible job guiding us through the process and answering every single question we had. He truly "held our hand" through the entire purchase. Honestly, we couldn't have asked for a better Digital Sales Manager for our first Toyota experience. Axel didn't ask for this review, but we felt it was absolutely necessary to bring his hard work and professionalism to light. It was an overall fantastic experience, and we will definitely be back for our next vehicle in three years! read more

They don't care about you as individual. They only see dollar signs. I've purchased my car here in 18'. A Toyota Camry SE with 50k miles. I will not buy another vehicle from this company unless they have the specific car that I want. But it will definitely be a different experience if and when I purchase from this dealership ever again. Their Customer (Kary) response goes to show how they have no idea what they're doing. I have no idea what he's talking about. I bought my car in 2018. I came in this past Friday for an oil change part of my Toyota service. Though it wasn't for an actual oil change this time because they only perform oil changes at 10k miles now instead of every 5K. read more

After getting into a collision last month, I started shopping for a new car with my girlfriend. While we decided a new Camry LE would suffice for me, my parents had other thoughts and questions. After texting back and forth with multiple dealerships during a busy work week filled with scheduling conflicts, my shopping experience improved dramatically when my mom, my girlfriend, and I visited Longo Toyota and met Shawn C. in person for the first time. We toured the lot and sat in the latest RAV4, the Crown, the Crown Signia, and test drove the Camry XSE before finally deciding on the Camry SE. From there, Shawn worked with us on a price that was too good to pass up, and we came back with a cashier's check ready for the next step. While considering the sheer amount of electronic components in hybrid vehicles, Shawn also answered many questions we had about the extended warranty program and ultimately helped us squeeze that into our budget. Shawn demonstrated a deep knowledge of cars as well as the utmost patience with our group, and I could not be more grateful during this holiday season for his helping me move forward literally and figuratively. I'd also like to thank Ellie D. and Jose S. for initiating my conversation with Longo Toyota. read more

Longo Toyota - Thanks Shawn C. for all your help! - Car Dealers Near Me - El Monte, California

5-Star Review for My Leasing Experience at Longo Toyota I just leased a 2025 Toyota Tacoma TRD Off-Road with the Premium Package, and the entire experience at Longo Toyota was outstanding. I worked with Kyle Calara, and he made the process smooth, transparent, and genuinely stress-free. He answered every question I had -- from the money factor to mileage options to understanding the fees -- and took the time to explain everything clearly. Nothing felt rushed or pushed. His patience, professionalism, and communication were on point. The dealership itself is amazing. Longo Toyota is the largest Toyota dealership in Southern California, and you can feel it the moment you walk in. Their inventory is huge, which made it easy to find exactly the trim and package I wanted. The whole place is set up to make customers comfortable -- big couches, TVs playing sports, and even a full Starbucks inside. It doesn't feel like a dealership; it feels like a lounge. When I came in to pick up the truck, all the numbers matched, the paperwork was clean, and everything moved smoothly. No surprises, no games -- just a great experience from start to finish. If you're looking to lease or buy a Toyota, ask for Kyle Calara. He'll take great care of you. I'm extremely happy with my truck and the entire leasing experience. Highly recommend. read more

Longo Toyota - Toyota Tacoma 2025 trd off road premium package - Car Dealers Near Me - El Monte, California

I had an appointment at 2pm. Brought in my car early around 1:30pm. Was told that there would would be a 3hour wait despite the appointment. It's almost 6pm now and still waiting. Food places and coffee shop was closed hours ago. No free beverages or snacks offered to customers waiting. They must have cut down way to many employees but this speed of service is not acceptable! If I have to wait this long, then don't allow me to schedule for this day. They did offer a car to drop us off somewhere but service stops at 3pm for drop/pickup so there is no point. Seats are comfy and there is free WiFi and outlets to charge your devices. Plenty of room to social distance. I don't think I'll be back to this location anymore. read more

Probably the easiest car buying experience ever. Andrea was knowledgeable and made the whole buying process very easy, she had great communication and never applied any pressure. I drove out of there feeling like I had a great deal and very happy with my decision. read more

In the past, I've always dreaded car related stuff. That's not been the case since meeting Alex Leyva at Longo Toyota Service Dept. Alex has always been effective and efficient at helping me with my various car situations over the years. I'll text Alex with whatever situation is going on. This recent situation was so stressful & scary. I was driving back from work on the freeway when the battery light lit up my dashboard. Then, the BRAKE flashed on my dashboard. I pulled off the freeway. After calling the tow truck, my first text was to Alex letting him know I needed his assistance the next morning. As usual, Alex takes the time to patiently listen to whatever brought me and explains to me straightforward what the fix is. Alex is calm and clear when answering all my questions while helping prioritize the scope of work that needs to be completed. If additional work needs to be done, for example... changing a battery that was corroded & wearing out after fixing the alternator. He lets me know. I always appreciate the time he takes to prioritize my safety. I don't know car stuff. Alex always gets my car in and out so quickly! I love that I can get in my car & just drive. What sets Alex apart from others is his honesty & integrity. I told him I spilled water in my car & wanted to get the car detailed when I went in for my last oil change. It was during a season of heavy rain. He said it was best to schedule that when the rain to stopped. Alex said that could be done on my days off. He's always working with my availability. If only all the other car guys were like Alex, then the dealerships wouldn't be known as stealerships lol Anyways, I'm so happy to be able to call Alex for all my car needs! I truly appreciate him read more

I love dealing with Longo!! My family has been buying cars from their Toyota and Lexus location for years and they never disappoint. This time around we had the pleasure of dealing with Iris and their GSM Aaron. We truly appreciate the quick and seamless process in getting our vehicle traded in, to purchasing our new car. The wait was definitely worth it and it came just in time for our Sequoia National Park trip. We look forward to our next vehicle with Longo Toyota/Lexus! read more

Longo Toyota - Land Cruisers first trip to the Sequoias! - Car Dealers Near Me - El Monte, California

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I had an absolutely fantastic experience buying my car here. The salesperson Ms Harley Blue was incredibly patient, deeply professional, and really took the time to understand my needs. She provided profound insights about the car options and made the entire process stress-free. I felt valued as a customer and left with full confidence in my purchase. I would give more than five stars if I could! read more

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