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    Longo Toyota

    4.1 (5k reviews)
    Open 9:00 am - 8:00 pm

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    4 hours

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    100%

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    Recommended Reviews - Longo Toyota

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    Chris H.

    We purchased our daughter's first car today. We were helped out by Fred on Saturday and Rosie on Sunday, the day we actually took the car home. Service was excellent. Rosie was very attentive and answered all our questions, as did Fred. This is the 2nd car we've purchased from Longo and we plan on returning should we need another car in the future.

    Shawn C.
    Evan K.

    Love this dealership on how they believe in selling their cars at MRSP and no markup compared to other dealerships. I worked with Shawn Castillo on buying a new Toyota Camry. I scheduled an appointment with him and he was very welcoming and answered all my questions. Being a previous Lexus owner, I wanted a car similar in look and color, Shawn answered all my questions and was super transparent the whole time. Although they didn't have the specific model I wanted at the dealership to test drive. He still brought out a similar car to show. I ended up reserving the exact car I wanted, a Heavy Metal with Metallic Black roof Toyota Camry XSE premium package with red interior. Shawn was very communicative on text and would highly recommend working with him on your deal. As for the dealership, its huge with Lexus on one side and Toyota on the other. They have your service, parts, used and new cars sales and more just like any dealership just bigger. There's a Starbucks inside and waiting area if you wanted to stick around. Will be back for service or recommending family members to come back.

    Andrew I.

    10/10!!! We've bought 8 cars from ANDY LUU over the years, and there's a reason we keep coming back. His honesty, loyalty, professionalism, and the way he treats our family is rare to find nowadays. He never makes us feel pressured and always takes care of us like family, making sure we leave happy every single time. Through every purchase, he's been consistent, trustworthy, patient, and truly goes above and beyond to help. It says a lot when a family continues returning for car after car, and that trust has been earned completely. If you're looking for someone who genuinely cares about people and not just making a sale, this is the person to go to. We appreciate everything he's done for our family over the years and look forward to continuing to do business with him in the future. Ask for ANDY LUU and you won't regret it! Highly recommend!!  THANK YOU AGAIN ANDY!!

    2026 TOYOTA CAMRY SE
    David H.

    I wanted to share my experience because this was honestly one of the best car-buying experiences I've ever had. Even though I work in the dealership business, I've always dreaded buying a car myself due to past experiences--both from working in the industry and as a customer. Historically, I've stuck with Hyundai or Kia, partly because of my Korean background and wanting to support those brands. But this time, after doing extensive research, I decided to go with a Toyota Camry SE. From start to finish, Mike Hao made the entire process incredibly smooth. He was understanding of my financial situation as a full-time single dad with a special needs son, and the entire Longo staff was very accommodating--especially with my son, who was excitedly jumping in and out of the showroom cars. In just about two hours, I was able to complete everything--from trade-in to final paperwork--with zero stress. There was no high-pressure sales environment, no uncomfortable finance office experience, and no pushy upselling. I was simply presented with options like GAP and extended warranty, and I chose what made sense for me without any pressure. I had always heard that Longo Toyota was one of the best, and now I understand why. Mike Hao and the Internet Department truly delivered an exceptional experience. It's also worth mentioning that I live in Victorville and made the drive to El Monte specifically because of the strong recommendations from family and friends--and it was absolutely worth it. I will definitely return for my next purchase and will be referring others as well. Thank you, Mike. Thank you, Longo Toyota.

    We took our car in for it's first service as it has been 6 months since we purchased the car. Based on his research, my husband requested an oil change since we had reached the 1,000 mile mark. We were informed by the assistant service manager that Toyota recommends an oil change only after 10,000 miles or 1 year. We were told that an oil change at this time, would be an out of pocket cost. I inquired about the maintenance plan we purchased. He informed us that goes into effect after if have exhausted our free services. At this point, I am not sure what is included in the free services that is covered. The sticker on the window reminding you of your next service say 5000 miles or 6 months. So which is it? 5000 miles or 10,000 miles until the next service? If I take the car in at 5000 miles will it be covered since the car will not have the "recommended" mileage? Seems we misunderstood what the maintenance plan actually covers. We are very disappointed. This is our first Toyota. In fairness, the advisor did inform us that if this were his own car, he would pay to have the oil change to clean out any residual materials from the factory.

    David W.

    I have been purchasing cars at Longo since 1992. Although I have been absent from the Toyota brand, I am back. I started my purchase with Kyle last year for my Camry. Kyle offered up-front pricing and excellent customer service. So, this year, when it was my daughter's turn to buy her RAV4, I reached out to Kyle again. And this time, Kyle was as good as, if not better. He worked with our schedule, and we bought another car from him. Next time, when I am in the market for a new car. Longo and Kyle are going to be my go-to place.

    Best of the best.

    If you're looking for a Toyota anywhere in Southern California, it's honestly worth the drive to El Monte. Longo Toyota really lives up to its reputation, their in stock selection and the transparency they have with incoming inventory is easily the best I've come across. What made the experience stand out for me was the help from my sales managers, Khatera and Jimmy. They were incredibly patient and took the time to provide all the information necessary for me to spec the right car. They worked closely with me to ensure every detail was covered and that the final numbers aligned with exactly what I needed. If you want a straightforward, professional process without the typical dealership stress, I can't recommend Khatera and Jimmy enough.

    Used certified purchase
    Monica L.

    Rosy Gomez ROCKS. From the moment we walked in, there was absolutely no pressure at all. We just walked around looking at certified used cars. Rosy walked up to us and asked if we needed any help to find a car, so we took a walk on this huge lot with so many choices. We found the car we wanted, and the process with smooth and easy. I just wanted to add how helpful they all were in the dealership. I've never been to a dealership that ran so seamlessly in the way that they handle business. There were a couple of little scuff marks on the car that we wanted fixed as well as a few small scratches. My husband was extra picky but Rosy worked with Israel in the service department and completely fixed and detailed the car making it look brand new. Mind you, it's a few years old. In the financing department, we had a quick and easy process while signing with the finance manager Malik Abbas. All in all my husband and I decided we won't shop for a new or used car anywhere else from now on. We were referred to Longo Toyota Sales by a coworker and they did not disappoint. I had to request some photos of how it all got done back in the shop. We are impressed! We will refer and return. GREAT JOB FROM A HAPPY CUSTOMERS!!!!!

    2026 Camry LE
    Alex E.

    I can truly say the buying experience with our sales person JUSTIN was great. He made the car buying process smooth. He has a great personality to boot! I'd buy another car there. Thx Justin!

    I recently bought a bZ and my saleswoman Harley did magic for me! She went above and beyond and got me into an even better car! She made my dreams come true. Best experience I've ever had at a dealership! I will most definitely be recommending friends and family!

    Toyota Camry 2025. Color is underground.
    Katelyn K.

    I absolutely dread the idea of visiting a car dealership. In my experience, you're there for hours and I just wish purchasing a car would be easier. The sales consultant my husband spoke with told us he's not going to be on-site and referred us to Jacky Ding. Jacky is so patient and understanding of our situation. From test drive to crunching numbers and negotiation, Jacky has shown my family grace and kindness. He's just not your typical douchy sales consultant. He never pressure my uncle to a car he didn't want. My family kept going back and forth with numbers in another language and Jacky is cool as a cucumber. I also requested a big ribbon on the car for my uncle to take a photo with and Jacky made it happen. I appreciate him helping my uncle and making this entire process as easy as possible. Jacky also introduced us to Liam Hu, Toyota insurance agent. My uncle wanted to compare rates from different insurance companies before we leave the dealership. Liam is knowledgeable and clearly he has been doing this for years. Liam is honest and only presented facts. In the end, my uncle was able to purchase an affordable car insurance for his new car on the same day. If you're looking for the best sales consultant and insurance agent, just go straight to Jacky Ding and Liam Hu. No BS, just wonderful people who can help you with what you need.

    We love our car.

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    Page 1 of 125

    Longo Toyota Reviews in Other Languages

    Ask the Community - Longo Toyota

    Are you open? I called several times today I listen to the Longo greeting them press 1 for service. No answer. No option for voicemail. WTH?

    May i know why their inventory is very low now? They used to have 1000+ of new cars but as of today, they only have 270+ new cars for sale. Hmmmm

    This is likely the result of the shortage of computer chips.

    How much is an oil change for a 4 cylinder?

    I forget. Like $100+. Unsolicited advice. Learn to do an oil change yourself. We pay for the prepaid service so it's not as expensive. It still as expensive if not more. Depending on the mileage of your vehicle. The dealership takes the opportunity… Read more

    Does the service department have a drop off location?

    Sort of. They have a few lines that you line up depending whether or not you have an appointment. You'll still interact with an employee within 6 feet where they'll ask you questions as to why you're bringing in the vehicle for service. They'll also… Read more

    Does this dealership work with AAA discounts?

    Pretty sure they do. You should check with AAA. They also have a AAA office on site.

    Checked my 2018 Camry on Jan 17 its Feb 8 2019 for repairs. Let's see how long this goes for?

    Wow. That's a long time. But I believe they tell you that it takes a long time when you have collision repairs

    Do they help with no credit first time buyers with a down payment?

    They did for me when I immigrated to the US. 0% APR for a brand new 2013 Toyota Camry Hybrid XLE. Gave a 50% downpayment.

    View All 11 Questions

    Review Highlights - Longo Toyota

    My salesperson was William Phan and honestly, he was amazing--professional, knowledgeable, and thoughtful.

    Mentioned in 249 reviews

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    Longo Toyota - car_dealers - Updated May 2026

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