1. Silver Creek Self Storage

0

San Jose, CA

Silver Creek Self Storage

4.9 (209 reviews)
Closed • 9:00 am - 5:00 pm

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Response time

30 minutes

Response rate

100%

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27 days ago

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Melissa V.

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2 days ago

Great facility and staff! The entire process went smoothly. They are very responsive to questions.

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14 days ago

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5 days ago

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1 month ago

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Melissa V.

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3 months ago

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Melissa V.

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2 months ago

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Melissa V.

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7 months ago

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Melissa V.

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3 months ago

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Melissa V.

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3 months ago

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Melissa V.

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1 month ago

Great place, super clean and well kept. Staff is amazing. For us ,the location is great. Recommend to anyone in the area who needs storage.

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Melissa V.

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1 year ago

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2 months ago

It is an Easy rental, very clean snd safe place. It is conveniently located. They are open 7am-8pm seven days a week.

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Melissa V.

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5 months ago

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Melissa V.

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7 months ago

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Melissa V.

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7 months ago

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Melissa V.

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4 months ago

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Melissa V.

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3 months ago

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Melissa V.

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2 months ago

Staff was friendly, had good communication and answered all the questions I had. I lost my key and Valentine helped me out.

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Melissa V.

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1 year ago

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4 months ago

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Melissa V.

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1 year ago

Great and quick service. Thank you, Luis! I asked a bunch of questions because it's my first time they were very patient

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7 months ago

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Melissa V.

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7 months ago

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Melissa V.

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9 months ago

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Melissa V.

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1 year ago

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6 months ago

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1 year ago

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10 months ago

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4 months ago

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Melissa V.

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3 months ago

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Melissa V.

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7 months ago

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Melissa V.

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4 months ago

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Melissa V.

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1 year ago

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Melissa V.

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6 months ago

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Melissa V.

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1 year ago

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2 years ago

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11 months ago

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Melissa V.

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2 years ago

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Melissa V.

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1 year ago

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Page 1 of 6

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Ask the Community - Silver Creek Self Storage

Do you require customers to sign a contract?

Yes! Customers sign a Rental Agreement which is month-to-month. Customers who wish to take possession of the unit to begin moving things into storage pay a prorated rental amount to the end of the month. Accounts are paid for the entire month and… 

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Review Highlights - Silver Creek Self Storage

“Valentine, especially, did an outstanding work explaining how things work, and he even got us a discounted priced!”

Mentioned in 61 reviews

Read more highlights

Public Storage

Public Storage

(52 reviews)

Village Oaks, Santa Teresa

Great prices and great service. It's tucked into a wedge between Cottle Rd and Blossom Hill and is…read morepretty easy to get into. Like most storage places, it feels like a video game setting for a zombie apocalypse. That's no one's fault. It's just the way it is.

writing to formally express my concern regarding my recent experience at your Blossom Hill Road…read morelocation. I have been a customer with Public Storage for the past three years and have made every single payment on time. When I first rented my unit, my monthly rate was $115.00. Over time, my rent steadily increased to $242.00 per month. Whenever I inquired about the significant increases, I was told by the onsite employee, Brandi, that the higher rate was due to increased rental fees. However, when I went into the office this past weekend to notify staff that I had moved out, I overheard Brandi informing another customer that the exact same unit size was currently being offered at promotional rates between $60.00 and $115.00 per month. When I asked why I was paying $242.00 for the same unit, she laughed and told me, "The trick is to keep moving units around so the rental fee stays low." It would have been helpful--and fair--to have been informed of this option at any point over the last year or two. Instead, I continued paying significantly higher rates while promotional pricing was clearly available. This feels misleading and inconsistent, especially when some customers are made aware of strategies to reduce their costs while long-term, loyal customers are not. Additionally, I experienced ongoing customer service issues, including unanswered calls and messages, limited office availability, and office hours that are not practical for customers who work standard 9-5 schedules. I believe your company should re-evaluate how pricing transparency and customer service are handled at this location. Long-term customers who consistently pay on time should not feel penalized for their loyalty. I would appreciate a review of my account and an explanation regarding the rate discrepancies. Thank you for your time and attention to this matter. I look forward to your response.

Silver Creek Self Storage - selfstorage - Updated October 2026

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