Staff was friendly, had good communication and answered all the questions I had. I lost my key and…read moreValentine helped me out.

I'm in search of a storage unit close to the new place I'll be living at and I found this place. I…read morereally wanted a temperature controlled space due to some clothing items I have and this place have it! The location is great too since it's surrounded mainly with companies so I feel safe storing my items here. The clerks were very nice and very informative. I had the chance to talk to Valentine and he did great! Showed us the unit and provided great information. My experience is smooth and would definitely would recommend this place. Oh also, the price is reasonable and they gave a promotion for the first 2 months.

After a busy holiday, moving storage spaces was definitely not on my bingo card, but was on my…read morehusband's (like what???)! Courtney is the manager there and she is absolutely wonderful. She was patient, helpful, and personable! She gave tours, told us our options, and was thorough while I was signing. She made paperwork not bad at all since we were chatting as she was getting all the paperwork done. She was helpful explaining between the units. Once things were signed, she helped clean our unit and even wiped down the sides for us. She said she sprayed the unit with her own special concoction to help repel bugs naturally. Courtney made this process so easy and spending some time with her today was the definite highlight of my storage space saga today!

Great customer service, well explained the entire plan , no questions after Michael explanationread more

The staff here are especially patient and kind. Katie went above and beyond to help me at a…read moredifficult time. She was professional, helpful, and considerate. I recommend this business. Though it is costly, they are attentive and are protective of your stored belongings.

Patricia, Helped me get my storage unit quick and easy. She…read moreis very nice and professional.

writing to formally express my concern regarding my recent experience at your Blossom Hill Road…read morelocation. I have been a customer with Public Storage for the past three years and have made every single payment on time. When I first rented my unit, my monthly rate was $115.00. Over time, my rent steadily increased to $242.00 per month. Whenever I inquired about the significant increases, I was told by the onsite employee, Brandi, that the higher rate was due to increased rental fees. However, when I went into the office this past weekend to notify staff that I had moved out, I overheard Brandi informing another customer that the exact same unit size was currently being offered at promotional rates between $60.00 and $115.00 per month. When I asked why I was paying $242.00 for the same unit, she laughed and told me, "The trick is to keep moving units around so the rental fee stays low." It would have been helpful--and fair--to have been informed of this option at any point over the last year or two. Instead, I continued paying significantly higher rates while promotional pricing was clearly available. This feels misleading and inconsistent, especially when some customers are made aware of strategies to reduce their costs while long-term, loyal customers are not. Additionally, I experienced ongoing customer service issues, including unanswered calls and messages, limited office availability, and office hours that are not practical for customers who work standard 9-5 schedules. I believe your company should re-evaluate how pricing transparency and customer service are handled at this location. Long-term customers who consistently pay on time should not feel penalized for their loyalty. I would appreciate a review of my account and an explanation regarding the rate discrepancies. Thank you for your time and attention to this matter. I look forward to your response.

They advertise 6am open! BS. I came at 6 no one is here I called "costumers service" they said the…read moreppl who open the door to access the units comes at 930 WTF is 3 and a half hours apart, why advertise the time if they want to show whenever they want so frustrating about this company

Really amazing service with the help of Patricia front desk agent…read more I really recommend it to any one who wants to get a storage at the location

Beware! I thought it was a safe storage since you need an access code to get in and they have…read morecameras, but I was wrong. The cameras they have installed are really bad quality and the video footage is so pixelated. If they really cared about their customers, they would upgrade these ancient devices. After a group of men broke into our storage unit, we were not allowed to see the video footage from their cameras unless a police officer came to their office and requested it. Also, how could someone have an access code to the building unless the thief is someone who is renting one of the units. Either that, or it was an inside job. The office also said that the thief might have just pushed the door in to get access to our unit since the lock did not look like it had been tampered with. I thought the locks they provide are suppose to be secure? How secure are they if they can be opened by just "pushing it in"? Perhaps the thief's have a master lock. Cameras inside the halls could also be helpful.

Hands down the best moving service I've ever used. These guys put in hour after hour of back…read morebreaking work and went above and beyond. They're all super kind, that's from booking to the move to the paperwork. The price is worth it and they should be proud of the work they did. My move was smoother as a result of these folks. Shoutouts to Gene for helping set up the move and having good communication. Roberto, Jerry, and Jesus for doing a great job on the safe and efficient move. Good guys with a good sense of a humor and a great work ethic. Much appreciated.

Kevin and Victor helped me move super fast and they were very professional and kind! I would…read morerecommend them to anyone who is dreading moving day. :)

This storage space is special due to one employee…read more Jerry is the man! He is very kind and informative. He gave us a great deal and was willing to help us in the future if we have any trouble. He showed us different storage units in order to finalize our decision for a unit that fit our needs. He made sure we were happy with our decision for our unit and we didn't second guess it! Thank you Jerry!!!

Do not rent storage here it's a scam!! This company has been charging double price without even…read moreletting me know. Corporate office sent mails to our old address for the increase multiple times, they do not send emails or text to let you know the price increase in 3 months+ 6 Months+ 9 Months such a shady place to rent a storage.

Gabby was so amazing really knows how to help you with your storage size . My unit needed repair I…read morethought I needed to wait for handyman she took care of everything herself I mean lightbulb ,new handle ,light string ! All within few minutes herself.Let me know in detail all information to transfer to another unit it was overwhelming but not once did she make me feel uncomfortable like I was asking too many questions instead she explained everything with options very patiently and gave me a cheer that I can do it to take my time and breath . Thank you Gabby your the best!

I can enthusiastically recommend this excellent facility. We found the front office to be courrous…read moreand respectful and extraordinarily helpful. The facility is clean and nest andwell protected.

So fare so good, had some issues initially with account, no cash thing and all but things are back…read moreon track! Good communications, but limited office onsite access to customer service. Great folks when you can see them which is not that often, they really should have someone there for folks at least 5 days a week....... I'm new at this and I'll have to report back on progress, I've only at this 3 months....? Wow, I hope these guys are going to be cool when I leave because I'm not planning on staying long....! I was reading some reviews and I'm not sure if I want to stay!

Terrible treatment of people who are vulnerable and valuable (with only the exception of Rudy who…read morehas been very kind) ... THANK YOU Overpriced Overreaching Overindulgent in their own "well-being " not their customers'.