By far the best customer service I've ever experienced, Kimberly was very helpful and provided…read moreexcellent advice. The units are clean and well maintained as well.

I had a great experience with Little Orchid Self Storage. The customer service is outstanding--they…read moreare always friendly, helpful, and very attentive to any questions or needs. The units are clean, well-maintained, and feel secure. You can really tell they take pride in running the facility. I definitely recommend this place to anyone looking for reliable storage!

I wanted to give a 5 stars shoutout to Silver Creek Storage. Even though I ultimately didn't go…read morewith them, it honestly had nothing to do with their service. I really had my heart set on a drive-up unit because I know myself well enough to know I'd eventually get frustrated lugging all my belongings onto a cart and rolling everything through the hallways to my unit. Right from the beginning, I received a message from their team, Melissa and the communication was incredibly prompt, friendly, and professional. Mark and Val greeted me when I arrived and Val personally showed me the two storage units I was interested in. Let's put it this way -- their drive-up units are so popular there's actually a waiting list for them. As Val walked me through one of their newly built climate-controlled buildings, it honestly felt like Fort Knox with how secure and well-maintained everything was. The property was spotless, modern, organized, and gave me a really safe feeling knowing belongings would be protected there. Even though I ended up needing something different for convenience purposes, I still wanted to recognize the great customer service and positive experience I had here. You can tell they genuinely care about the property and the people renting from them. I wouldn't hesitate recommending Silver Creek Storage to anyone looking for a clean, secure, and professionally run storage facility. They currently have awesome promotions rates for 2 - 4 months!!!

Booking was easy online and with special rates available for certain units. Mark was extremely…read morehelpful. He showed me to my unit I booked and also showed me other bigger units. I realized the 5x5 was not sufficient for the things I needed to store. He was able to transfer me to a 5x10. Easy access to the storage units. Everything is accessible by code. The place is well kept, temperature controlled units, secured, and friendly staff. Close to the freeway for convenience. First time and would recommend!

This is a long overdue review for Jack :) The manager Jack at this location is awesome! When I…read morefirst rent the unit, Jack showed me around the storage, gave me the code and even offered lock option for the unit. On the day of the move in, I was confused as to how the security system worked and the code for some reason did not work. I called in to ask and Jack was able to quickly fix the code issue as well as providing a thorough explanations as to how the gates work & how to make sure my unit was secure. Very responsible, kind and patient, I am glad to have someone like him managing the facility. Would highly recommend! The price for the unit was extremely reasonable as well compare to other storage facilities in San Jose.

Bad management, high turn around in the company, employees are expected to do 50 different tasks…read morewhile also being their personal security, janitor, errand runner, maintenance.

So far so good! I rented a unit and dropped by to get the key. Mark and Carlos were very welcoming…read moreand walked me through the facility. The place is very nice and clean. I love garage parking for moving items from the car to the unit, plus the carts and elevators make this very convenient.

In our first year at SecureSpace Storage, we have experienced several positives. The facility's…read moreproximity to our home has been a distinct advantage. The rental managers have consistently demonstrated exceptional politeness, helpfulness, and a welcoming attitude. The newer facility ensures a clean and well-maintained environment. Additionally, the indoor setting is nice if it happens to be raining. Parking has always been hassle-free, and carts are readily available for transporting our items into the unit. The convenient operating hours (6:00 AM to 10:00 PM) allow ample time for after work visits As an individual with mobility challenges, the elevators have proven to be a valuable feature. We have found that SecureSpace Storage has been transparent and fair in its pricing practices for the most part. Initially, we rented a 10x10 unit in December 2024, but our son moved home and a larger 10x20 unit was needed. The rental team promptly transferred our initial discount to the new unit, and our half-off offer remained in effect for the first two months as agreed upon. In the third month, the regular rate became applicable, but this was consistent with our prior understanding, eliminating any surprises. After four months, SecureSpace Storage informed us of a $150 increase in our rate. This unexpected change surprised us, as our experience in the Bay Area suggests that rate hikes are common after a year and typically ranged from 25% to 30%. At the time, our monthly rate was $253, making the $150 increase approximately 60%, which was a bit steep. Despite this, we decided to go ahead and pay it due to our positive experience and satisfaction with the unit. We also didn't want to take the time and effort in searching for an alternative storage facility, relocating our belongings, etc. In November, we received an email informing us that our rental rate would be increasing by 25%, resulting in a monthly increase from $403 to $503. I have started comparing our pricing to other units in the vicinity. I have identified some units where the non-discounted rents range from the high $200s to the mid $300s, and these units are comparable to ours (indoor units, elevators, roll-up doors, etc.). Interestingly, the most expensive non-discounted rate for a 10x20 unit is $351 on the SecureSpace website, $150 less than our rate increase price. At this juncture, I believe the most prudent course of action for my family is to hire someone to help us in clearing out our garage and attic, so we can store our belongings ourselves and thereby save money in the long term. Yes, I could talk to one of the managers about pricing options, but I'm not sure they'd be willing to drop us down to $351, which is what we'd ask for. I'm also concerned they'd raise the price up again after 2+ months, but I'd need to review my contract with them to make sure what their policies are. So to sum it up: For the good customer service, facility cleanliness, and convenience + 5 Stars. For the pricing/rate increases: - 2 Stars Total Review: 3 stars. If you're looking for a good facility to rent from, I would recommend Secure Space. Just be certain to ask about their rate increase policy, including frequency and percentages so you go in as an informed consumer. (Reviewer's Note: I did use Apple Writing Tools to proofread and suggest edits to this review, however the opinions expressed are entirely human generated and based on personal experience.)

Owners are great, management is horrible, high turn around in the company, unorganized scheduling…read moreof employees, problems with gate/security.,disregard for security on site. employees are expected to be their personal security, janitor, errand runner, maintenance.

Past 3 months Willow Glen storage has gone downhill due to Storage pro Management. Very short…read morestaffed. Been thinking about moving somewhere else due to poor management.

Biggest shout out, goes to Rashawn! He's an amazing…read moremanager! His hospitality and wit, has made our experience storing here amazing. If you're looking for storage, I highly recommend renting at this location because not only is he helpful? He values his customers and keeps the place spotless!

At public storage I had them for my storage needs and they are always been help a place is Al way…read moreclean bathroom is always getting clean office is spotless Rashawn always helping customers I see him every time o go drop off stuff at my storage highly recommend this place for your storage needs

The storage place is a high security and good. The personal that works there are amazing specially…read morethe manager John.

Speed and courtesy. Just starting to check around and they were very quick to respond to my inquiry.read more

Linda was extremely helpful with the sign up process online. I was having trouble signing up and…read moreshe took the time to walk me through the process. I was able to complete the registration process online in less than 15 minutes. Great introductory prices! I am happy I choose Bay Area Self Storage!

They are on top of it all. I called in cutting it close to closing time and man oh man. They helped…read moreme get all set up that when i showed up i was all set! 5 star service for sure. I needed the storage asap and they got it for me. Jose helped me out big time. Thanks once again! Francisco aka Victor

Finally getting around to a kudos review of Lunardi Moving Services…read more Executive Summary: Pros all the way. That said, the details: We were recommended to Lunardi for our short distance move within San Jose by friends who had previously contracted with them for their own local moves (Silicon Valley). We had them move our "packed to the gills" 1400 sq ft home plus loaded two-car garage to a slightly larger home about 2.5 miles away from each other. Initial price quote was a bit higher than a couple of the other companies contacted but felt it was worthwhile and still reasonable given that they were a "friend-recommended" company. Our final payment amount did come out a bit higher at the end of the day but that was due to OUR adding more to the load than what I originally told them that required a second round trip. On top of that, we had them haul away and dispose of a number of large items that we decided to not hassle with selling or otherwise disposing of ourselves. (Large cabinets, desk, chairs and more.) The moving crew was on time, started right in as soon as they got to our place and took extra time being VERY CAREFUL with our more fragile items (and honestly, items that weren't even what I would have considered that fragile). Meaning: they went over and above by plastic wrapping and padding things that I personally would have just thrown in a truck! Special notes: They also moved our baby grand piano, taking care to disassemble the legs and top, wrapping everything with padding and reassembling perfectly at our destination. When I moved a dozen years ago, I had to have a specialty mover move the piano so this was a definite plus!! And, on top of that, they moved a very large "crafting cabinet" with swing out doors (that contain integral storage making it double deep) and moved it into its destination room whose entrance hall way and door was barely wide enough to fit through and required a very tight turn/maneuver to get it in! I had walked away from watching them in the tight hallway (see pic) to do something else and when I returned less than five minutes later, it was in the room exactly where it was supposed to go. I was scratching my head wondering, "How did they do that?!" But no matter, they did! They were also careful in making sure that related items (like TVs and their remote controls or tables and their legs) were bundled together and securely affixed to each other so it minimized our having to look all over for items that went together. That was much appreciated. All in all, they made our move very smooth and efficient. If I were moving again - which I NEVER want to do again, haha! - will call Lunardi first. Special shout out to Daniel Navarro, our "moving consultant" at Lunardi for being prompt, courteous and a pleasure to work with. But, have to say that everyone on the crew were excellent! Yup, pros all the way!

I used their services recently for a local move (1-2 miles) for a 1 bedroom apartment. Overall…read morepacking/moving quality was decent but not worth the cost. Pros - Packing was very meticulous adding a lot of padding as needed for various items - Assembly/Disassembly of furniture was quick and efficient Cons - Item organization was lacking. The boxes and items inside the box were mixed up a lot eg. bedroom items in kitchen box - Cost was not effective. 4.5 hours for packing up a 1 bedroom was still OK as they were quite detailed but then they took another 4.5 hours for unloading (from truck to 10 feet away elevator to 20 feet away apartment) which is way too much and took the cost into overtime and left no time for unpacking.

easy and smooth process. rented for a few months between houses. would recommend!…read more Safe, secure, clean, easy to access, conviently located.

great storage, very clean and safe. We had great experience using it. elevators work all the time…read moreplenty of carts available.