I had such a good experience moving into Little Orchard Self Storage. I had been looking around at…read moreother storage places and honestly felt pretty frustrated by how confusing, scammy, or impersonal some of them were, so finding this place was a huge relief for me. The move-in process was very organized and straightforward, and the staff were genuinely kind and welcoming. I really appreciated that they were clear and direct about the pricing, the move-in process, and what to expect. Nothing felt vague or pushy. One of the biggest things that stood out to me was the 12-month rate guarantee, which gave me a lot more peace of mind. The facility itself is also extremely clean. probably the cleanest storage facility I've personally seen, and it feels VERY secure with their alarm/security system. Overall, I'm so happy I chose this place. It feels clean, safe, professional, and well-managed, and the staff made the whole process easy.

I had a great experience with Little Orchid Self Storage. The customer service is outstanding--they…read moreare always friendly, helpful, and very attentive to any questions or needs. The units are clean, well-maintained, and feel secure. You can really tell they take pride in running the facility. I definitely recommend this place to anyone looking for reliable storage!

Staff was friendly, had good communication and answered all the questions I had. I lost my key and…read moreValentine helped me out.

I'm in search of a storage unit close to the new place I'll be living at and I found this place. I…read morereally wanted a temperature controlled space due to some clothing items I have and this place have it! The location is great too since it's surrounded mainly with companies so I feel safe storing my items here. The clerks were very nice and very informative. I had the chance to talk to Valentine and he did great! Showed us the unit and provided great information. My experience is smooth and would definitely would recommend this place. Oh also, the price is reasonable and they gave a promotion for the first 2 months.

This is a long overdue review for Jack :) The manager Jack at this location is awesome! When I…read morefirst rent the unit, Jack showed me around the storage, gave me the code and even offered lock option for the unit. On the day of the move in, I was confused as to how the security system worked and the code for some reason did not work. I called in to ask and Jack was able to quickly fix the code issue as well as providing a thorough explanations as to how the gates work & how to make sure my unit was secure. Very responsible, kind and patient, I am glad to have someone like him managing the facility. Would highly recommend! The price for the unit was extremely reasonable as well compare to other storage facilities in San Jose.

Unfortunately, this facility was acquired by StoragePro and things have gone downhill quickly…read more They have a clothes moth infestation that they can't seem to get under control and the floors just keep getting dirtier and dirtier. I asked the very nice new manager when the company cleans and she apologized and said that she does the cleaning when she's not busy in the office! Insane. Prices are up and service level is down - yuck.

So far so good! I rented a unit and dropped by to get the key. Mark and Carlos were very welcoming…read moreand walked me through the facility. The place is very nice and clean. I love garage parking for moving items from the car to the unit, plus the carts and elevators make this very convenient.

In our first year at SecureSpace Storage, we have experienced several positives. The facility's…read moreproximity to our home has been a distinct advantage. The rental managers have consistently demonstrated exceptional politeness, helpfulness, and a welcoming attitude. The newer facility ensures a clean and well-maintained environment. Additionally, the indoor setting is nice if it happens to be raining. Parking has always been hassle-free, and carts are readily available for transporting our items into the unit. The convenient operating hours (6:00 AM to 10:00 PM) allow ample time for after work visits As an individual with mobility challenges, the elevators have proven to be a valuable feature. We have found that SecureSpace Storage has been transparent and fair in its pricing practices for the most part. Initially, we rented a 10x10 unit in December 2024, but our son moved home and a larger 10x20 unit was needed. The rental team promptly transferred our initial discount to the new unit, and our half-off offer remained in effect for the first two months as agreed upon. In the third month, the regular rate became applicable, but this was consistent with our prior understanding, eliminating any surprises. After four months, SecureSpace Storage informed us of a $150 increase in our rate. This unexpected change surprised us, as our experience in the Bay Area suggests that rate hikes are common after a year and typically ranged from 25% to 30%. At the time, our monthly rate was $253, making the $150 increase approximately 60%, which was a bit steep. Despite this, we decided to go ahead and pay it due to our positive experience and satisfaction with the unit. We also didn't want to take the time and effort in searching for an alternative storage facility, relocating our belongings, etc. In November, we received an email informing us that our rental rate would be increasing by 25%, resulting in a monthly increase from $403 to $503. I have started comparing our pricing to other units in the vicinity. I have identified some units where the non-discounted rents range from the high $200s to the mid $300s, and these units are comparable to ours (indoor units, elevators, roll-up doors, etc.). Interestingly, the most expensive non-discounted rate for a 10x20 unit is $351 on the SecureSpace website, $150 less than our rate increase price. At this juncture, I believe the most prudent course of action for my family is to hire someone to help us in clearing out our garage and attic, so we can store our belongings ourselves and thereby save money in the long term. Yes, I could talk to one of the managers about pricing options, but I'm not sure they'd be willing to drop us down to $351, which is what we'd ask for. I'm also concerned they'd raise the price up again after 2+ months, but I'd need to review my contract with them to make sure what their policies are. So to sum it up: For the good customer service, facility cleanliness, and convenience + 5 Stars. For the pricing/rate increases: - 2 Stars Total Review: 3 stars. If you're looking for a good facility to rent from, I would recommend Secure Space. Just be certain to ask about their rate increase policy, including frequency and percentages so you go in as an informed consumer. (Reviewer's Note: I did use Apple Writing Tools to proofread and suggest edits to this review, however the opinions expressed are entirely human generated and based on personal experience.)

As of June 1, 2026, this place has been professionally cleaned up by new management. Feels much…read moremore safe and definitely cleaner. I have been here five years and it's never been in this great of condition. Kudos to the new management. Casey

I'm be there for 5 years the owners verry nice people but the manager from right now its not…read morefriendly and she don't have respect for the costumers verry disappointed

Biggest shout out, goes to Rashawn! He's an amazing…read moremanager! His hospitality and wit, has made our experience storing here amazing. If you're looking for storage, I highly recommend renting at this location because not only is he helpful? He values his customers and keeps the place spotless!

They just recently sold our unit without letting us know a hard date to pay by. All of our…read morebelongings that we've had since we were children and our kids items as well. Gone. I hope no one else has to go through this cause it's heartbreaking for all of us. They told me that they always let people know a date through email yet one was not sent to us. Soon is not a date.

The storage place is a high security and good. The personal that works there are amazing specially…read morethe manager John.

Speed and courtesy. Just starting to check around and they were very quick to respond to my inquiry.read more

Linda was extremely helpful with the sign up process online. I was having trouble signing up and…read moreshe took the time to walk me through the process. I was able to complete the registration process online in less than 15 minutes. Great introductory prices! I am happy I choose Bay Area Self Storage!

They are on top of it all. I called in cutting it close to closing time and man oh man. They helped…read moreme get all set up that when i showed up i was all set! 5 star service for sure. I needed the storage asap and they got it for me. Jose helped me out big time. Thanks once again! Francisco aka Victor

Lunardi Moving just moved to the top of my list. After…read morecontacting several movers who played the rate switch, add ons and undisclosed fees, my daughter said toTry Lunardi's. The move was local, 2 large heavy items(Grand Father Clock and Armoire, and 5miles between houses. I had the bid in a short time, lower than anyone , scheduled for same day . 3men, carefully wrapped each piece and the move went off without any problems. This Company will be my mover in the future. They also rent Pods.

I needed to pack my home for a move. Lunardi moving and storage answered the phone, scheduled my…read morejob right away, and followed through at every step. They sent two wonderful guys who were so efficient and hard-working. We were not able to finish everything in one day so I requested that they come back the next week for another session of packing. Both times, they arrived exactly when they said they would and brought all the moving materials in their truck so I did not have to pre-buy anything. I even needed special boxes for artwork and wine bottles and they provided those as well. I thought the price was very reasonable for what they did. I was not able to use them for the moving truck because I am moving out of state. (However, the owner said he would soon be getting the out-of-state license so that will be a service that is available in the future.) I'm happy to provide my highest recommendation for this company and the people who work there.

easy and smooth process. rented for a few months between houses. would recommend!…read more Safe, secure, clean, easy to access, conviently located.

Everything went well. Highly recommend. Great price and great staff. Everything is clean and easy…read moreaccess